To say I was scared to try paintball for the first time is an understatement. My friend had this as…read morea New Year's resolution, so her and I ventured out to the battle zone. It was SO much fun. The staff was helpful and the players (even though they were very serious and very good) were super nice. Everything was well run and explained well. We were the only girls there besides a few workers, but it was still a great time! I would recommend this place to anyone interested in giving paintball a try. The only thing is that I wouldn't use a Groupon because I think we ended up spending more than we would have otherwise (it was a little confusing). 500 paintballs was WAY too many for us - we used maybe 150 in two hours. Don't be scared though, it's a great time!

Had an excellent time all the way around! Staff was great! Prices were reasonable! Atmosphere was…read moreperfect!

First of all, they ask if you want to play with others or among yourselves. We did the laser tag…read more As you know you never want to run over young children as your are engaged nor while focusing on a friendly opponent, do you want to be eliminated by a rascally kid shooting you in the back. Plus the equipment is minimal. No vest harness, no head harness, just the laser gun provided which gives it that urban warfare feel. Because of this there is no shooting in the back only front torso and gun can be targeted. The attendants were very attentive and helpful. They even cheered us on. Say hi to David when you go. Only improvement I would suggest is more merchandise like different t - shirts, hoodies, cups and water jugs. Maybe even ribbons or shirts with "Laser tag Killa" , "Can't tag this" (I give consent to use above tag lines). Even small lockers to rent and lock up valuables.

Beware if you are planning a kid's birthday party here…read more I booked my son's 11th birthday party at the Phoenix location after calling ahead to confirm details. When we arrived, the information given over the phone turned out to be completely inaccurate. Rather than helping us navigate the confusion their phone rep caused, the staff and on-duty manager were hostile, dismissive, and visibly annoyed with us from the start. For the entire three-hour reservation, every basic question from parents was met with extreme impatience and rudeness. We were made to feel like a complete nuisance just for being paying customers trying to run a safe, fun event for 11-year-olds. Managing group events can be hectic, but taking frustration out on kids and parents is unacceptable. Save yourself the stress and take your family celebrations somewhere that actually values customer service.

Have been taking my kids here for years now. Owners and staff are a great bunch of people. They…read moretake safety very serious. The grill there is super affordable and good. The different courses are tons of fun. And the very best part. I can afford to take my whole group here to paintball and get everything we need right there.

Love playing there but dread going there. Never fails when the owner is constantly yelling and…read moreaggressive with almost everybody. Gives directives and contradicts himself. Telling people that there is no recording unless given permission by the staff. Then confronts some kids about who gave them permission to record and when they tell him, he says that he is the only one that can give permission. Funny thing was that I was next to the reff that gave those kids permission. I've been going there for years and there is always something with that dude. I think I've had enough of that guys attitude, going somewhere else.

This place is where I learned to play paintball 20 years ago "Splatter Ranch" holds a special place…read morein my heart would recommend 5 stars for all types of players beginning up to competitive, the owner is awesome takes great care of the fields and they the best part even have a "GEAR SHOP" that's cheaper then every place in town from Markers, hoppers, tank's custom masks from all the brands! During summer wear semi cool clothing

Had an amazing time celebrating my son's 12th birthday with him and his friends here! The staff…read morewere incredibly welcoming, informative and kind. Despite the heat, we managed to have a lot of fun and will definitely be back once it cools down significantly. I wish I got all the staff members names but I can't single anyone out because you all were so great. Shoutout to the 10/5/24 crew! Thank you for an awesome day!

Came in for a Gruntstyle shirt but sadly all the sizes were 2-4x and nothing in my actual size. If…read moreyou need paintball gear or you just want some camis to go hiking in or hunting. This is a solid place and has been forever! I remember coming to them when they were off 43rd Ave and Dunlap. This location is A LOT bigger and has more variety

The place is cool the product is nice. I had some patches put on a shirt and they turn out sik AF…read more It looks awesome. Thank you

The arena is decent and the obstacles are well constructed. It's often very hot and stuffy in…read morethere, so pack water and electrolyte solution = 3 stars The rental gear is pretty worn and the rifles often jam or don't fire, resulting in multiple swap-outs. Can't complain too much since it's only $15 to add a rental package online ($18 in-person, which is annoying). How about raise it to $20 flat and get some new gear that works reliably = 2 stars The Pro Shop has a good selection of guns and accessories at fair prices compared to online Airsoft retailers. The knowledge of the salespeople however, isn't as good. I get better answers from AI on my phone while standing at the counter. The online reservation system is AWFUL!!! The website is difficult to navigate unless you read by picture. Looks more like multiple flyers glued to a screen that have hidden links in some, but not others. When you select a date, time, and location you end up with the right date and location, but varying times. I booked for 2 people for the 12pm - 4pm session and ended up with one at 12pm and the other @ 4:30pm. = 1 star The staff is friendly and generally helpful in getting issues worked out. That definitely helps, but with all of the online reservation stuff that has to be un-FUBARed, it takes away from the experience and play time. I'm not a web designer, but with most people using technology to purchase goods, services, and experiences, you'd think they'd do some market research to gather feedback on how to build a user-friendly website. We haven't tried any of the other Airsoft locations in Phoenix, but after our three (3) past experiences, I'm ready to move on from VIP Airsoft. It kinda sucks, because this place is close to our house and easy to get to.

Grandson has the best time! He attends weekly! The staff is always so helpful! Great place for…read morebirthdays etc...

So many employees said hi! I wanted to buy so much but I didn't have room in my luggage…read more Guess I will have to buy it online. I highly recommend coming here to explore

What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

Visited this location when I was in the area and it was just amazing. The staff advised me of all…read morethe "Sales". My check out was smooth and easy. Great Job and see you again soon.

Came in yesterday during their warehouse sale, an hour before closing. Staff was great, friendly…read moreand able to help us out. This is about the third or fourth time here and there's not much shoppers, so it's like having the store to yourself. I was shopping online and had a cart ready, luckily I needed to find size 14 mens boot and to my surprise they had some and we left content with our purchases. I was able to find all of my online items during the visit which was a big plus for me. They did mention larger sizes are hard to find in both boots and pants. We were in search of a 46 size pant and were advised they rarely get any pants in store that size; online they do have them though.