As someone who has always been very involved in my dogs' care, I wanted to take the time to write this review. Vet visits have never been easy for either of my dogs. They are extremely anxious, easily spooked, and previous experiences unfortunately only made that anxiety worse. At our last clinic we had reached the highest doses of their anxiety medications and even with me present, appointments were still extremely stressful. Hope would freeze, vocalize, and at some point I started believing that was just normal for him. Modern Animal completely changed that experience. Hope was unsure at first, but the calm environment, the patience, and the care from the team made such a difference. Dr. Mursa was incredible. She listened to all of my questions and reviewed Hope's records thoroughly. What stood out most was that she brought up safer medication options considering his seizure history, something I had been trying to advocate for elsewhere for months. That level of attention and care meant more than I can explain. I also have to talk about my nurses Alyssa and Isai. Hope historically does not do well with men, yet Isai had him accepting treats, asking for pets, and showing the sweet personality I know he has underneath his anxiety. Alyssa did his blood draw so calmly and efficiently that for the first time I didn't saw him completely lose it, and it was over before he even realized. Both Alyssa and Isai were also incredibly thorough explaining his medications and follow-up care. Thank you all for making my baby feel safe, loved, and cared for. I never thought a vet visit could become something enjoyable for him, and seeing him leave wagging his tail instead of terrified meant everything to me. Me and Hope cannot recommend this team enough. read more

Modern Animal Costa Mesa - Veterinarians Near Me - Costa Mesa, California

Dr. Lee was incredibly kind, patient, and informative throughout Pickle's visit. She was very thorough with her examination when Pickle came in for back pain and was hunched and clearly uncomfortable. Dr. Lee took the time to listen carefully to my concerns, did not rush the appointment, and made sure all of my questions were answered. She also clearly explained the next steps for Pickle's care, which gave me a lot of reassurance. Rebecca, the veterinary nurse, was also amazing. She handled Pickle with great care and gentleness, was very thorough in her work, and treated her with genuine kindness. She even carried Pickle carefully when taking her for X-rays, which I really appreciated. Overall, I am very grateful for the compassionate and professional care both Dr. Lee and Rebecca provided to Pickle. read more

I had a really positive experience with Dr. Jen Lassler and the team at Modern Animal. She made me feel comfortable from the very beginning by checking in with me before the procedure, asking how I was feeling, and clearly explaining what to expect step by step. On the day of my English bulldog Peaches' dental cleaning, I was able to stay in a nearby room, which made a big difference for my peace of mind. Dr. Lassler personally greeted me, checked in again, and made sure both Peaches and I were comfortable. She walked me through the process, including taking X-rays of Peaches' teeth and explaining everything thoroughly. Throughout the procedure, she came in several times to update me, letting me know how each step was going, from starting the IV to when Peaches woke up. She was attentive, reassuring, and clearly keeping a close watch on my dog the entire time. She even made sure I was comfortable too, offering me a blanket and asking if I needed anything. I felt informed, supported, and confident that Peaches was in very good hands and receiving excellent care. I'm really grateful for the level of attention, communication, and compassion Dr. Lassler provided. It made what could have been a stressful experience feel calm and manageable. read more

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Rebeca assisted us and she was wonderful. She explained every thing and was very patient with us and doggy. The Dr Daniella was very patient and caring. Love this team! read more

Modern Animal Costa Mesa - Robin, German shepherd - Veterinarians Near Me - Costa Mesa, California

I make a long drive to modern animal Costa Mesa because they are comprehensive, responsive, patient and actually have availability to see my dogs (which has been an issue with many vets I've tried before). If you sign up for their comprehensive plan, they have in app consultation and 24/7 emergency line access. It is a relief knowing I can get my dogs care. Everyone we have worked with has been patient and caring and genuinely love animals. I have one "special" dog with a lot of issues and the drs and staff have taken the time to help me sort out her issues. My other dog is extremely nervous and shy, and again they have been so patient with her. Shout out to Rebeca, Carolyn and Dr. Lassler! Exams are done in room with pet parents, none of this "take your dog to the back" business. Honestly the pricing is on the high side compared to what I've seen before but I think it is worth it for the personalized care that Modern Animal and its staff provides. read more

Modern Animal Costa Mesa - Clean and spacious exam lanes - Veterinarians Near Me - Costa Mesa, California

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I truly cannot say enough great things about Modern Animal in Costa Mesa. Dr. Lassler is truly the best, and the way she cares for animals so deeply is very obvious. My French bulldog, Luca, has been a patient for a couple months now and has had some serious health issues. Dr. Lassler has provided so much support and assistance with making sure Luca gets the proper care. She checks in even after hours to see how he is doing. I am truly so grateful for her and the entire team. Every time we come in everyone is so welcoming, and helpful. I'm so thankful for them! read more

Modern Animal Costa Mesa - Veterinarians Near Me - Costa Mesa, California

I wish I was writing this on a better note but I took my 12 year companion on his last vet visit and I couldn't have chosen a better place to send him off. Modern Animal was accommodating and very compassion when we went in. They treated Sonnie like he had been part of their family all along. They hugged me and walked me through the most difficult time in my life. My one regret is not taking Sonnie here sooner I know he would have loved it. The follow up card and roses just shows how much they love our pets and the families. I cant begin to thank them for being there for my family and for giving Sonnie a beautiful send off. Thank you so much from the bottom of my heart. read more

Modern Animal Costa Mesa - Veterinarians Near Me - Costa Mesa, California

Aesthetically this place is really nice. However, everything else has been extremely expensive with lack of transparency of what will be charged. Additionally they under perform. It's one thing to be expensive but we have gotten to the root of the problem. However I've spend $1k and have absolutely nothing to show in return. I would go to another vet before coming back here. read more

This hands down is probably the worst vet I have ever been too. I wish whole heartedly I could give this place 0 stars. The staff was super nice so I've got nothing to say when it comes to that. I am sure this review will come off as another pissed off customer but truly this is not the case. This is so everyone knows their level of expertise before bringing any anima in here. I went in bright and early at 8:45 on Tuesday because my dog had a cyst that ruptured on his leg and it was clearly infected. My dog wasn't lethargic, eating and drinking. With obvious reason he was having pain due to the sensitivity and infection. The held on to my dog for 3 hours just to tell me they couldn't even put a shot in him to sedate him and they couldn't even cut the off around the wound. So they wanted to send me home without doing anything and give me 300 dollars worth of meds to come back next week... I am no veterinarian by any means, buuuuut his hair sitting on the wound is going to be the number one cause for bringing and infection to the wound. So I refused all of their advice in taking anything they were trying to give me and still had to pay the exam fee where did absolutely nothing but hold my dog for 3 hours. I went here due to the fact it was down the street and comfort ability. Never again! So I had to rush my dog to my original vet in Anaheim Hills. They took my dog in and in a matter of minutes he came back and told me we had to get that hair off the wound immediately otherwise it would bring a worst infection. They sedated my dog and went immediately into surgery because they had to remove the tissue around the cyst sitting underneath the gland so they could permanently halt it from going back. They did all of that, got me in and out as a walk in in a matter of a few hours and on top of that charged me 500 dollars for everything. They not only gave me medication but did a whole operation on my dog. This Modern Animal vet is not the place you want to bring your dog into. Clearly no experience and they are here to take money from you rather than truly help!!! Please please please think twice before coming here with your animal. The photo below is after the operation at my other vet while Modern Animal was willing to send me home with my dog to drill him with pain meds and antibiotics instead of truly curing my dog with the urgency that was needed! read more

Modern Animal Costa Mesa - Veterinarians Near Me - Costa Mesa, California

I can't say enough good things about Dr. Lassler. My dog Barry isn't the easiest patient, he's both fussy and a Shar Pei, which is not always the simplest combination. But Dr. Lassler has earned his trust in a way I didn't think was possible. She's patient, calm, incredibly skilled, and seems to understand exactly how to approach dogs with unique personalities and sensitivities. Every visit feels smoother because of her expertise and the genuine care she brings to her work. It's clear that she goes above and beyond for both her patients and their humans. Honestly, she's a huge part of what makes Modern Animal stand out from other clinics. Dr. Lassler is a true asset to the practice, she absolutely deserves a fat raise/Christmas bonus. Barry and I are grateful to have her in our corner. read more

Modern Animal Costa Mesa - Barrythesharpeibear - Veterinarians Near Me - Costa Mesa, California

Today's check went so well. Dr Lassler addressed my concerns perfectly. Another great experience! Both of my pups, my husband and I are all SO happy to be part of the Modern Animal Family!! MA is THE best! Thank you all for being so wonderful. We all truly appreciate it read more

The Modern Animal Costa Mesa Clinic and Dr. Lassler are incredible. Every time I come to see them with either of my French Bulldogs they treat our two guys as if they were their own pets. I love the entire Modern Animal experience end to end from the mobile app to the clinic, everything is better than any other vet I've ever been to. I would give more stars if I could. read more

Modern Animal Costa Mesa - My dog Frank and Dr. Lassler - Veterinarians Near Me - Costa Mesa, California

Everything went great! Great group and the best doggy care! The staff and Dr. are amazing. Lokee took to them very well. They also spoiled him a little. read more

Modern Animal Costa Mesa - Lokee waiting patiently. - Veterinarians Near Me - Costa Mesa, California

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We love the entire veterinary experience at Modern Animal + the team at the Costa Mesa location especially. Booking is easy, the staff is friendly and responsive, and we also know our dog is being well taken care of whenever we have an appointment. Our dog has had a number of appointments here over the last ~2 years ranging from annual check-ups to surgeries, and each time they dedicate the same amount of care and attention no matter the appointment type. Whenever I have a question I can simply ask through the app and receive a prompt and supportive response from the CM team. During appointments, we have the option to "go in the back" with our dog to ease any anxiety which I've never been able to do before. AND, when in surgery, they notify you every step of the process from initial anesthesia dosing to "ready for pickup" notifications. I recommend them to any pet parent and glad we made the switch over to this facility and team. They take care of our boy and it's definitely a place filled with true animal lovers, which is felt right when you arrive. read more

So far my experience with Modern Animal has been great. I have pet insurance but it doesn't cover exam fees, so I signed up for the $200/year membership. I felt that the service prices were slightly higher than other places, but the service was excellent. They let me go in the exam room with my dog and even offered to let me go back to the treatment room for her to get a shot. I have never been offered that from other places and found that it showed transparency. We hope to continue to have the same excellent service in the future! read more

I have been taking my dog to Modern Animal for the last 2+ years. Although he is a sweet boy, he becomes a ferocious beast when anyone touches his nails. Out of all the vets I have been to, the vet techs at Modern Animal have been the most patient, empathetic and solutions- oriented team, I have ever experienced. Nail trims are still a little traumatic for Romeo but the staff there really helps him through the process by bringing him to a quiet and dimly lit room, covering his head so he doesn't see the nail trimming and then, they give him plenty of treats. He does really well now and is far less reactive thanks to their kindness. I have experienced at least three different vets there and each has been knowledgeable, skilled and able to help Romeo with whatever the ailment of the week is. The app makes scheduling easy, and I appreciate the pricing transparency. The new pricing model is the only reason I am removing a star. Having a discount after paying a membership fee is something I have appreciated for the past 2 years but apparently is no longer available. Should you wish to try them, feel free to use my discount code: REFER100-1VMKJ. read more

Staff is very sweet, organized, communicative and transparent. never had such a pain free experience. love them!

The way I was greeted as soon as I walked in with my dog was a very warm welcome by Sunshine. She was very informative on what to expect and what the next steps were in our visit. We just moved to California and are still finding our way here but Sunshine's guidance really made us feel right at home. Dr. Lassler came in with a very calm demeanor and an inviting presence. My dog who is usually shy gravitated towards her. Dr. Lasser answered all my questions and I was very happy with the way the first visit went. I look forward to continuing me and my dogs relationship with Modern Animal. I'm very happy I found them. read more

The doctor and staff at Modern Animal are very caring, knowledgeable and they addressed all my needs. they were so good and gentle to my kitty girl. They are very thorough and very accommodating. read more

Dr. Lassler, Casey, and all the staff have been amazing. We have a very scared and reactive pup and they are always welcoming and well-trained in how to deal with it. They truly make vet visits as enjoyable and fear free as possible while providing great care. Would definitely recommend this clinic to anyone looking for a staff that cares! read more

Only been coming here for a few months but i can certainly say the staff is super friendly & helpful here. The doctors & staff do break things down to understand to owners. Pricing is fair, their membership is worth every penny if you have a puppy so please dont hesitate with that! Meds are quick & shots are easy here ! read more

People here are great, they helped my dog when she was really sick. Would come back here!

Destini and the crew in Costa Mesa is absolutely top tier!! We've been taking our rescue to Modern Animal since her adoption, and they are not only thorough, but they are also patient. This is hugely helpful with a high drive dog, and it's made our vet experience infinitely better! read more

5 stars for Dr Lassler, 1 for Dr Lee I want to share my experience because it was extremely stressful and I wish I had trusted my instincts sooner. Dr Brittany Lee diagnosed my dog with seizures based solely on my description when I said I thought the episodes might be seizures. There was no real discussion of alternative causes. She immediately prescribed phenobarbital after some blood work, a very strong medication, and my dog had severe adverse reactions almost immediately -- extreme wobbliness, weakness, distress, MORE episodes, and overall decline. When I reached out concerned that the medication was clearly making her worse, I was advised to increase the dose even more, despite my dog deteriorating. That was incredibly frightening as a pet owner, and in hindsight, deeply concerning. I ended up bringing my dog back in and seeing Dr Lassler, and the difference was night and day. Dr Lassler took the time to really listen, evaluated the full picture, and quickly recognized that this was not a seizure issue at all. She was calm, knowledgeable, and reassuring, and she did not push expensive testing or unnecessary treatments. She explained everything clearly and adjusted the plan in a way that actually made sense for my dog. I am so grateful I sought a second opinion with Dr Lassler! She truly knew what she was talking about and gave me confidence during an incredibly overwhelming situation. I only wish I had seen her from the start read more

I have been looking for another vet for quite awhile and this place was recommended to me by a friend. I did some research and saw there were great reviews so I gave it a try. Download the app, it was very easy to make an appointment on there. I was also able to request my dog Stella's medical records through there and that was taken care of quickly. The location is very clean. Stella was greeted by her name and got a treat! Stella gets very nervous at the vet so this helped her calm down a bit. Check in was quick and we were greeted by the tech, Isai. They asked a lot of questions about her medical record and about her as a dog which made me feel they genuinely wanted to ensure they were taking care of her appropriately. Isai was so patient with her even after barking at him in the lobby . Dr. Emily Mao was fantastic! She did a full physical exam since it was Stella's first visit and worked around Stella being a wiggle worm. She allowed me to ask as many questions as I needed and was able to talk through some things that she had observed with Stella. Prices were more than reasonable in my opinion. You can sign up for a yearly membership to get free wellness visits and discounts on procedures, which I was able to do with Isai. Everyone who works there was friendly. I live about 20 mins away and I will gladly come back. They are a great team and I appreciate everyone's desire to take care of the animals. They even gave Stella a toy for her first visit! I highly recommend this place. Thank you so much to Isai and Dr. Mao for taking care of Stella! You both were excellent! read more

Modern Animal Costa Mesa - Stella in the waiting area after getting her exam and waiting for test results. - Veterinarians Near Me - Costa Mesa, California

The whole process which consisted of having my dog neutered, was outstanding from start to finish, especially the surgery and related communication. read more

Dr. Nauss, Mandi, and Sunshine were the best team! We appreciate everything the team did to make us feel welcomed and cared for. read more

Modern Animal Costa Mesa - May post surgery - Veterinarians Near Me - Costa Mesa, California

Everyone was super friendly. Didn't have to wait a long time, our dachshund was seen very quickly! Provided great information about our concerns! The staff answered all my questions! High recommended! read more

I brought my Ragdoll kitten here for a checkup and to discuss getting him neutered. Within minutes I was given a list of "required", costly and invasive procedures needed to move forward. They require a blood test and a urine test- both requiring needles plus a stool test before they'll perform a neuter procedure. I asked why and they said it's just their standard of care. I agreed to the blood test and scheduled the appt but called around because their pricing and procedure requirements seemed off. The vet was rude and condescending about my food choices for Inoki- I feed him a partially raw food diet and no processed kibble. She told me immediately to get him on kibble- the name brands she suggested all highly processed and filled with horrible low grade ingredients. The vet assistant constantly kept mispronouncing my cats name. Initial visit was almost $400 for a checkup and mandatory blood test. I was sent home with a ton of meds and sample jars to bring back for the other test. I got a quote for over $500 for the urine test and the stool test and a $700 quote for the neuter procedure. Rabies shot was quoted over $100 and when I told them he sneezes sometimes they said they can get him in for surgery to cut open his cleft pallet to check for polyps. Um wtf? He's literally 3 months old. My total quoted cost to neuter was about $1600. That is insanity. I called several places all who quoted me for far less and when I gave them the list of things Modern Animal claims they do that others don't- they confirmed that they provide all those same things for $350 and that all those tests- blood, urine, stool is not necessary for a kitten his age and healthy. That would only be required for senior cats or if they were showing signs of sickness. I went to Santa Ana Veterinary hospital and the facility was immaculate, the doctors were friendly and no one was rude or condescending to me about how I choose to raise my kitten. The prices were great. I'm convinced they bought all these 5 star reviews- I don't care how nice your lobby furniture is- I care how you treat me and my cat. This place is money hungry and just trying to force people into performing as many billable activities as possible even if it means putting the animal under very unnecessary procedures. Be very warned before coming here and please shop around to other vets. This place will tell you that you "need" all these expensive procedures for basic care and you do not. read more

Brought our new Mini Dachshund by this am for her first Vet appt with Dr Lassler and we had an amazing time meeting her and the Costa Mesa Modern Animal team. I would highly suggest working with them. They had a clean lobby packed with cold brew and flavored seltzer water, easy parking right off 17th street only a few minutes from the end of the freeway. We were able to upload prior immunization records via the app, the nurse was really friendly and we had some quick technical app issues that were fixed quickly by their backend team while we waited. The whole experience was top notch and we would easily recommend them to any local pet owner! Our girl Mali had a blast meeting her new Vet team!! Thanks Modern Animal! read more

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Dr Lassler and Andrea are HEAVEN sent for our dog! Context is important: Berlin, our German Shepherd Dog, was rescued off the euthanize list after 3 failed adoptions. She is a super nervous girl when you first meet her but an angel/cuddle bug once she's comfortable. She does bark for space / growl for space still. It took 2 years of positive reinforcement training before we could officially take her out in public due to reactivity with EVERYTHING. It's always a challenge getting her labs, vaccines, or check ups because of her past traumas but she LOVES coming to Modern Animal. Modern Animal is an organizations who truly get dogs and tech forward owners! Treats always ready and berlin enjoyed taking a small toy home. Price transparency has always been a challenge which is super odd to me. All vet offices prior to this one, we wouldn't know how much anything costs until after everything is done but here, we are told before the service. The office is clean, well kept, organized, and updated. There is ample parking behind the facility. It's next to great food options and a place where we take Berlin for baths. Super convenient for our needs and lifestyle. Having a 24/7 ability to chat to vet care is a LIFESAVER especially for myself - I have a question for everything and Berlin is LEVEL HARD when it comes to caring for her LOL no more panics when she eats something or isn't feeling well. Peace of mind has been one of the other huge value offers of Modern Animal. We are happy clients and will be choosing Modern Animal for all our primary care needs for our pup. read more

Modern Animal Costa Mesa is absolutely incredible! It is everything a vet office should be. They have an incredibly knowledgeable and empathetic staff who will do everything they can to make your time there as comfortable as possible. I have two dogs who used to hate going to the vet and now they get so excited and love the staff. Also, I have found that their prices are lower than most vets in the area. Cannot recommend Modern Animal, Dr. Lassler and the team enough! read more

This is seriously the best vet I have been to, and my 16 year old pup and I have been to a lot! Thank you Modern Animal for coming to OC! I was lucky enough to have come across their complimentary introductory year membership before they opened. The annual fee is super affordable. Full access gets you unlimited visits for a year and 10% off all purchases, including meds and flea prevention. It's definitely a modern veterinary working off their app from setting up the app, to approving treatment and fees while in the exam room. You can even chat with a rep at all hours of the day. We met with Doctor Emily Mao and she was awesome! She gave us multiple treatment options, along with her professional opinion. The valet parking is so nice to have there too. Especially since the lot is shared by the eateries next door. The staff here really seem to care about their patients; both human and animal. I was floored to find out that they are open on the weekends, both Saturday and Sunday! The only day they're closed is Tuesdays. That app makes everything so easy too. All records and prescriptions are loaded there and charge the card you add to your file. I will be bringing my pup in every couple weeks as the doctor recommended. We are looking forward to every visit:) read more

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Signed up for their all access membership in March on a whim and was so grateful for it. Membership is $199 for the year and comes with - $0 exam fees - 10% off all products and services - unlimited 24/7 chat and phone support through the app - on demand video consultations My pup gave me my first medical scare and I was able to talk to someone through the app that was caring and tentative to the issue at hand within minutes. We were able to book an appointment fairly quickly. Our first visit was on 05/01/24 The office is beautiful, parking was a breeze, water/sparkling and coffee are readily available for guests. I love the app - you can send past vaccinations and they get uploaded into the file on the app - easily book/cancel appointments - urgent care booking available - invoices, estimates, and care summaries all in one place - care summaries are amazing, comprehensive and very informative - care plan including vaccinations due dates are easy to navigate - any lab work results are also uploaded into the app Pay transparency is amazing Staff is elite and friendly We met with Dr. Jason Steenis 10/10 kind, addressed all concerns, and offered guidance I regret not getting the name of the vet tech that assisted, she was great :') had a paw outline tattoo on her right forearm - handled my pup with such care and love At the end the estimates are sent to the app pending approval and shows all costs. I love the simplicity and efficiency of the app and overall care here at modern animal such a slay read more

Modern Animal Costa Mesa - Nola's first time seeing Dr. Steenis - Veterinarians Near Me - Costa Mesa, California

Mya received great care at the Cost Mesa Modern Animal clinic today. She had her first dental. The clinic sent me updates and a picture through the app during her visit. I really appreciate how gentle and kind they were with Mya! They reassured me she got potty walks while she was waiting her turn for her procedure. The clinic is clean and the staff are really kind. Both my dogs (Kylo and Mya) had had another visit last month for vaccinations and a general exam. The vet was very honest and took his time to talk with me about my dogs. He let me know that Kylo's teeth are still looking good and Kylo doesn't need a teeth cleaning this year which was great news. read more

Modern Animal Costa Mesa - Mya at home after her dental cleaning - Veterinarians Near Me - Costa Mesa, California

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The level of care they provide for my pet is unmatched. They take photos and put a super cute bow tie on him. They also gave me a little goodie bag for our first visit with toys and treats and a sticker for me too! I've worked with all the doctors here and each one has been caring and knowledgeable. They were willing to collaborate with me to get my pup the best care. They use a lot of fear free methods so most Of his appointments are toys, cheese and love. The app is also great. It's super easy to use and I can have a nurse triage my pet 24/7 which is incredible when you have a puppy who always finds trouble. If you want your pet cared for with knowledge, style and empathy this is the place. I won't be taking him anywhere else! read more

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I don't recommend. They just want money. My dog needed antibiotics for a cut and they did all sorts of tests. $1200 later I just got antibiotics for her. They didn't shave the area to really look at the wound and should have given me a topical cream for the wound. Dr. Mercer is so negative. She only talked worst cast scenario scaring me to death. She doesn't smile and is weird. The antibiotics helped but I got an antibacterial wound spray at Petco that worked wonders in addition. On the follow up, they wanted to sedate my dog AGAIN to look at the wound which was already healing. I said absolutely not! I won't go here again. read more

Modern Animal Costa Mesa - My dog's wound - Veterinarians Near Me - Costa Mesa, California

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Had a great experience. Very clean facility, everyone was so friendly, professional, and helpful. They even had a little Christmas photo shoot for your pet when I came in for my pups appointment. Thank you guys for caring for otis! read more

This place is AMAZING! I now have both of my dogs in Dr. Lassler's care. One is an extremely fearful new rescue & one is a PWD with a spinal injury. When I tell you, she's incredible, she's just incredible! She was absolutely determined to connect with my my poor fearful rescue, and she did it! She's just the sweetest. Also, she is so very professional & knowledgeable you feel completely confident in her care. She diagnosed my PWD right away and provided the absolute best care possible. I can't say enough about her vet tech Casey who has the same sweet bedside manner as Dr. Lasser! She supported us through the whole ordeal, helped us understand procedures before they were completed, and gave us instructions for when we went home that were easy to follow. And to top it all off, just having access to someone with questions or concerns on the app and getting a response so quickly, is like no other service you'll find anywhere else. So highly recommended! read more

I have really enjoyed going to Modern Vet. It is very clean and the staff and vets I have worked with all seem extremely knowledgeable and absolutely sensitive to your feelings regarding treatment. They don't try to push unnecessary services on you and pricing on everything is very upfront. We recently had to let our beloved pup of 15 years go and they even sent us a lovely bouquet of flowers with a condolences card... Very thoughtful. Also, I love their app system. I have had a couple of emergencies late at night or needed to know if I should rush in and I just send a message via the app and someone gets back to me pretty quickly. We had one scare where one dog ate another's medication and we thought the dose would be too high... we called the 24 hour hospital which I think is in HB (the only one around) and they just told us to call the ASPCA hotline which then costs like $85 to answer a question. We sent message to Modern Vet and they responded and assuaged our concerns. I am truly grateful I found them and have had a very good experience - going on two years now, a few emergencies, one surgery for our other pup, and the passing of our oldest... I highly recommend them! read more