Squeaky clean. I'm a bit obsessed with the hygienic approach to someone putting their hands in my…read moremouth, if I see they have touched tools or trays or other supplies that may not have been adequately sterilized, I get creeped out. I felt like my dental assistant was especially concerned with making sure that everything was as sterile as possible and she wasn't touching her own hair or face during my cleaning. She did a great job with my cleaning, totally pain free and didn't push for me to have other services and the dentist relied on my somewhat recent ex-rays. The dentist was friendly and gave me a quick check over. No wait and finished quickly. Very happy with their service.

I can't believe this place has bad reviews! We were referred by a friend years ago and have always…read morehad a great experience here. Dr. B and the rest of the staff and so knowledgeable, gentle, and kind. I have never had any issues with my insurance or them trying to sell me anything I didn't need. They can sometimes get booked up for cleanings since they are popular, but in a pinch, they got me in for a small chip in a matter of 2 days! I love this dentist!

Everyone at the office was very pleasant, knowledgeable, and helpful. I left with a very clear…read moreunderstanding of what I needed to do to take the next step in my dental health. I'll be referring my family and friends to this practice. Great experience!

Professional dentist, but unacceptable and disrespectful staff behavior…read more I had a fractured tooth from clenching while exercising and had a crown placed, which unfortunately fell out after only a week. When I returned to have it fixed, the dentist was highly professional and apologetic. However, the behavior of the dental assistant/nurse/ staff member was completely unacceptable. While waiting with numbing agent in my mouth, I needed assistance and raised my hand twice. The the dental assistant/nurse/ staff member did not respond. When I later brought it up, her response felt dismissive and disrespectful. When I expressed my discomfort to the dentist and asked for a different assistant, he went to the front desk. Instead of resolving the issue, the same dental assistant/nurse/ staff member returned to the room, which made the situation feel worse instead of resolved. This lack of basic empathy and professionalism led me to go directly to the front desk to ask for accountability. Ultimately, the owner had to step in to complete the procedure. While he was kind, understood my frustration, and tried to defuse the situation, the fact remains that patients should never feel ignored, dismissed, or disrespected during dental care, especially when they are already in pain and vulnerable. I stood up for my self-respect, but I am incredibly disappointed by the lack of care and professionalism from the dental assistant/nurse/staff member here.

Dr. Ben Dor and her staff are just lovely. They are extremely nice and I always feel cared for…read morewhen I go. I came to Dr. Ben Dor several years ago, after a few years of slacking on seeing a dentist, and had some issues I needed to resolve. She developed a successful personalized treatment plan for me and never made me feel bad about my issues. The office took covid very seriously and always made me feel safe, despite seeing the dentist being such a vulnerable activity during that time. She and her staff remember things I have told them about my life and my family and we always have nice chit chat, which takes away my dread of going to the dentist. I would recommend Dr. Ben Dor to anyone!

From the owner: Starr Valley Dental proudly provides advanced dental care to Phoenixville area communities…read moreincluding Collegeville, Royersford, Spring City, Pottstown, and more. Doctor Raya Ben Dor graduated from the University of Pennsylvania School of Dental Medicine in the top 5% of her class. She has over 20 years of experience as a general, cosmetic and pediatric dentist and is very passionate about her profession. Dr. Ben Dor keeps perfecting her skills through additional studies and advanced courses in aesthetic dentistry, endodontics and dental implants. Her emphasis on patient comfort as well as keeping up-to-date with the latest advancements in dentistry enable her to provide patients with the best quality of care in the field. Dr. Ben Dor maintains an impeccable reputation of integrity and devotion to her patients and their dental care. The practice offers the latest in dental technology, including digital x-rays, soft tissue Lasers, Invisalign (a metal-free alternative to braces) and intraoral cameras. In addition, it has a fully computerized office and free Wi-Fi in the waiting room for patients' use.

Dr. Reardon saw a shadow on my x-ray that she didn't like. After getting an ultrasound it turned…read moreout I had a blockage in my carotid artery that was about to enter my skull. 1.5 cm x 1cm. After surgery to remove the blockage my surgeon said I was very lucky. Thank you Dr Reardon I truly believe you saved my life or at least saved me from a stroke!

The dentists here are awesome! They all have fun personalities and will do anything for their…read morepatients. They are super accommodating and will always address your concerns. I came here after a bad experience at another dentist and could not be happier.

This is the most modern dental office I have been too. The front desk is super friendly; they have…read morea small drink station with coffee and water as you wait. As a new patient, I found it convenient to have my paperwork already completed online so that I didn't have to go 15 minutes early. The medical technology that they have are all very modern. The x-ray machine that covers 360 is very cool. The dentist is super friendly and efficient. She goes over the basics with you and be available for any questions. I loves my hygienist; cleaned my teeth like a boss. I walked out feeling like a transformed man in my mouth. I would recommend this place for anyone looking for a dentist if you're in Malvern.

Over a month ago, I fired my dentist…read more Long story. Basically I didn't like the way they treated me. I needed a crown, and they became very difficult to work with. So I set out to find a new place. Mind you I had a tooth that had just gone through a root canal, so time was of the essence. 1-800-DENTIST led me here. Since it is close to my work, I gave them a try. They got me in within a few days. Now, I could bore you with a lot of details, but I'll get to the point. The nature of my crown was fairly difficult, way in the back bottom molar. So difficult that in the end I made 4 visits here to get it right. Let's just say they got to know me really well the past month. Now, you may be saying to yourself, "Why would he give them 5 stars if they made him come back 4 times? Isn't that a bad thing?" You see, most people wouldn't consider that a positive experience. At my old dentist it wouldn't be. But there's a reason I am praising the Smile Exchange. I spent years in customer service. I was on the service side, and in quality control. I consider myself an expert on how it works. Smile Exchange treats you like a valued customer. They realize they are a service industry. Not every dental place does this. Along the way, Dr. Rolotti explained every reason why things were happening the way they were in great detail. I understood why there were problems, and what needed to be done. He gained my trust that way. Despite the complicated nature of my issue, he approached everything with tremendous attention to detail. But that's not all. You see, when a service industry has a situation where there's difficulty in the service even when they're trying their best to get it done, the most important thing they can show you as a customer is empathy. I truly felt that they honestly felt bad asking me to come back again when things didn't go as planned the first time. As a result, I felt like that even though my experience was complicated, that they were going to do everything possible to make it right. They did. In every sense of the word, they did it. They're worthy of your business. Everyone there treats you like a friend (say hi to Steve at the front desk for me). No, they won't make going to the dentist all sunshine and roses. All they'll do is serve you in the best possible manner they know how, and they'll make you smile along the way. In the end, that's the best customer service around.

Dr. McHale works so delicately that you can literally fall asleep!!! I dont think many dentists…read morehave that magic. She's very gentle and her work is "Artwork". The office has a very warm and homey feel and the staff certainly make you feel that way. Oh and BTW, great background music...!!!

Beware if you are a new patient - Your first visit you will not get your teeth cleaned just x-rays…read moreto see if they "accept you" as a new patient even if you send your records over. They do NOT tell you this over the phone- This happened to both myself and a friend that I referred. I was told by the receptionist -" Sorry, I must have forgot to tell you " that they do a full exam before they accept you as a patient. Then They go and do it AGAIN to someone I referred. Just wanted to post this so the same thing doesn't happen to you.

The communication in this office is not the best. Was charged a missed appointment fee even after…read morecanceling.

I love Dental Wellness Phoenixville! 8 minutes from my house and always timely with appointments…read more They are thorough and super friendly. I highly recommend.

This place is unmatched for dental care in the area. Amazing in every way. From the front desk to…read morethe dentist, just perfect experience.

Dr. Kai really cares about dental and oral health and helped me fix my oral hygiene. she also is…read morereally funny and the whole team makes going to the dentist fun! I recommend kimberton dental to everyone!

If you are looking for a quiet, relaxing, caring dental practice where you are not just a number,…read morethen give Flori and Dr. Arhiri a call! I chose this practice for my dental work after interviewing over 10 different dental practices in the area. I am a licensed dental EFDA and dental educator with over 28 years of experience, and wanted to find a practice where I could feel comfortable. Over my years in many different practices, I have seen tons of shoddy, "patch-work" dentistry. Therefore, I am a HORRIBLE dental patient myself, and do not trust many people to do work in my mouth. Dr. Arhiri quickly put me at ease when I first met him (I just walked in w/o appt to check out the office) and he and his wife Flori, who runs the front desk, greeted me warmly and took time to show me around and address all of my questions. After several weeks of work and almost a full mouth reconstruction, I am happy with my new smile and feel like I have made some new friends as well. I would highly recommend this practice. Dr. Arhiri is a perfectionist, and really takes his time and cares about his work. Very appreciated in a time when you are just a number in most practices. Flori is super sweet and always attentive as well. She answers calls, emails and even texts promptly, and will get you in quickly. They also have great hours and try to accommodate your schedule as best they can. Just one little tip: I did experience an initial confusion over fees, so my one tip would be to get things in writing, so things are clearly defined. (Just ask for a treatment plan that outlines proposed treatment and fees.) Other than this initial confusion, my experience has been nothing but wonderful and I cannot say enough great things about this husband and wife team! Give them a call... you will not be disappointed!

Dr Arhiri is an excellent dentist. I've been going to him for 18yrs. He cares able his patients and…read morewants each visit to be pain-free. He listening to your concerns and will give you options. His staff go above a beyond they follow up touch sure all is well . I highly recommend Premier Smile as a local dentist.

We had a deeply frustrating experience with this practice, primarily due to the Office Manager's…read morehandling of our insurance claims, and ultimately switched to another provider. My wife needed Invisalign, and we chose to pay our portion upfront to receive a discount -- trusting the practice to handle billing properly. Phoenixville Dental was supposed to file two insurance claims. The first was filed and paid without issue. The second, however, appeared to be filed incorrectly and was denied. Rather than investigating the denial with the insurance company, the Office Manager billed us directly and threatened to send the balance to collections -- despite our spotless payment history and her inability to explain why the claim was denied. After lengthy back and forth, she asked us to pay out of pocket temporarily while she re-filed the claim. We agreed, trusting her. That was a mistake. She later claimed the claim had been filed, but offered no proof, and it did not appear on our insurance portal. After repeated follow-ups, she finally sent us a copy -- and the lack of detail on the claim was striking. It was denied again. To make matters worse, treatment was never completed. The practice was sold to a new doctor who showed some initial willingness to continue, but eventually informed us he hadn't been paid for the work and therefore could not proceed. We lost money, time, and still didn't receive the care we paid for. We would not recommend this practice.

I love this dentist. I have had good experiences here every single visit, and every member of staff…read moreis so sweet to me. Their cleanings are thorough and I'm impressed by the imaging tech they use. If I need to reschedule, it's always been easy. I've flirted with the idea of invisalign but I've also never felt pressured to go through with the process. I'm pretty surprised by the other negative reviews. In my experience, this place is wonderful.