I do not--and I mean DO NOT--like going to the dentist. In fact, I have such a fear of dental work…read morethat when I was told years ago that I needed all of my teeth removed, I avoided it and instead had teeth pulled one at a time whenever the pain became unbearable. So when I walked into this appointment knowing I would likely need full-mouth extractions, I was terrified. From the moment I sat down, I knew this office was different from any dental office I had ever visited. The staff's kindness and compassion immediately stood out. Patrick, the dental assistant helping with my care, was an absolute ray of sunshine. He treated me like we had been friends for years. I hadn't eaten that morning, and my blood pressure was a little concerning. Without hesitation, Patrick offered me part of his own lunch to help. Beyond that, he was one of the funniest and most genuine people I have ever met. When you're as fearful as I am, having someone who can make you laugh and feel comfortable makes all the difference. My 7-year-old daughter was with my wife and me during the visit. When she heard I was going to have surgery to remove all of my teeth, she became upset and started crying. Patrick immediately comforted her with a hug and helped calm her fears. The rest of the staff went above and beyond as well, taking her to the front desk, letting her pick out a toy, and keeping her company while I underwent my procedure. Dr. Nguyen was equally amazing. Throughout the entire procedure, she continually checked on me to make sure I was comfortable and not in pain. The team even covered me with a weighted blanket to help me feel more secure and relaxed. Every step of the way, Dr. Nguyen and her staff did everything possible to make sure I was comfortable, cared for, and supported. For someone with severe dental anxiety, this experience could not have been more positive. The compassion, professionalism, and genuine kindness shown by everyone in this office were unlike anything I have ever experienced in a dental setting. If you're nervous about going to the dentist, this is the place to go. They don't just care for your teeth--they care for you as a person.

I had an emergency with my 15 month old, and I was near Advanced dentistry in Gresham, I called…read morethem in distress. They were very understanding and helpful. They took me in right away. There care was very kind, the staff was very friendly and polite as well as Dr. Isaac, he was very patient with us and treated us with full care. We appreciate you guys. Thank you once again.

I seriously used to dread the dentist (pretty common I know.) however today I was treated so kindly…read moreand with utmost patience. The dental assistant rody and the dentist were awesome. It feels really good to know I finally found a place that doesn't make want to run out the door.

BBB rates Gental Dental with an "F" RATING!!! mainly because of their "creative" billing practices…read morethat many folks complain about. My wife and I have discontinued going there for the same reasons. I feel we have been overbilled thousands of dollars over the years, and finally have just gotten fed up with their poor business practices. BE FORWARNED, AND CHECK FOR YOURSELF, AN " F" RATING IS A SERIOUS WARNING! The Doctors and other staff are OK, but the Billing Dept is a Joke. I don't trust them at all. Upon doing more research I am sorry I ever sought dental treatment with them at all. I encourage everyone to do some google searches on these clowns; it is frightening.

Kate is the most helpful person I have ever met. She made sure my dental needs were taken care of,…read moreand professionalism she displayed while doing so was superb. My wife is 6 months pregnant and wants to name our little girl "Alice". Ha! She thought! She's carrying a Kate now. Can't recommend this business enough.

Is it that time again? Indeed it is! Truth be told, I don't…read moreenjoy dental procedures - but in my experience, if/when they're necessary, then this where I'll go - my wife too.

unbelievable-on a Friday- i broke a tooth and it was cutting my lip. i was headed toward DR. Lu's…read moreoffice so i thought i would stop by & set up an appt. On the way I had a flat tire & spent the afternoon at Les swaabs. Finally got to her office as they were leaving. THEY TURNED ON THE LIGHTS AND FIX MY BROKEN TOOTH! Like i said Unbelievable. I'm soo thankful i didnt have to go the whole weekend with a cut lip and broken tooth. Now that's extra special SERVICE!

wonderful skilled dentist (dr jenny lu) knows her stuff! staff friendly and helpful. unfortunate…read morelocation/parking situation tho... she has been my dentist for25 yrs

Love them, the whole staff made me feel so welcomed and they were all so friendly, I hadn't been to…read morethe dentist for almost two years so I was feeling a little self conscious, but the staff and Dr. Vogel never once made me feel judged. I felt comfortable the entire time. I also needed a guard for night grinding and come to find out that's a very common bad habit. I was fitted for a guard that day and received it a week and a half later and it fit perfectly. Before I left I scheduled to get a few chips in my teeth filled and got back in within the following week, I was in and out in less than hour and love that my teeth no longer have the awe filled chips in them from grinding! Thanks again, I'm a patient for life!

Dr. Vogel and Tiffany , did it again. After a year of making my smile beautiful again, I could not…read morebe happier. Not only was every bit of work that Dr. Vogel did, exceed my expectations...... I had Tiffany by my side helping me through my anxiety's. If you want a beautiful smile, with a dentist and staff ( that actually care) Gresham smiles is the place. Also, they were amazing with helping me on the financial side. Although it doesn't work in their favor to do zero interest financing through care credit and alphaeon . They did it, and made it work in my favor. I'm so grateful, and will continue to send my friends and family to them.

Extremely frustrated. As an existing patient with a painful, likely cracked molar, it took 32…read moreminutes just to book an appointment. I was stuck on hold with annoying, repetitive messages while in agony, only to be scheduled 26 hours out. For an emergency, the lack of urgency is completely unacceptable.

Terrible billing practices by front end employee. Overcharged me and it took weeks to get the…read morerefund due to the employee mistake.

Dr. Reichlein is a bad diagnostician. That's 50% of a dentist's job. She severely misdiagnosed my…read moredental issue. If a doctor told you that you had stomach cancer when you actually had basic indigestion, would that be acceptable? According to Dr. Reichlein's logic, it would be. There are so many dentists in the Gresham area. Go elsewhere if you want quality, compassionate dental care.

The vibe is this office is fun and everyone seems happy. Vicky is quick and funny as well, which I…read moreappreciate.

Dr. Shim and his team are amazing. They take great pride and creating a beautiful smile and even in…read morean emergency when I had an implant fall out of my mouth Dr. Shim built a temporary in my mouth just so I didn't have to walk around without a tooth. I can't say enough about this practice. I'm so glad I found them. I absolutely love my new smile thank you to your amazing team.

So far, excellent. Very caring staff. So far I'm happy with what Dr Shim has done, and I'll amend…read morethis when he finished a a few months. Modern office with all the latest gadgets.

Dr T. is awesome. My last Dentist was more concerned with volume not care. I had so many issues…read morewith getting proper care. The final straw was enough. I was blessed with Gresham Dental being really close to my house. The whole staff is awesome. I have nothing but nice things to say about the entire services here. Parking lot looks small but it's never been an issue. Looks like I'll be a long time patient here.

I had dental implants done three weeks ago and am totally pleased with the results. I had no…read moresedation other then local numbing thru the entire procedure and was kept comfortable. I had a big fear of dentistry and they were very nice and took that into consideration. I highly recommend them.

What an amazing experience! 100 stars! I no longer have any fear or dread going to my dentist…read moreoffice any longer. I love going there now because of my dentist! Dream works dental is just that! I can practically fall asleep while having dental work done. How often does that happen.

Hard to find a good dentist for some reason. Been going here for over a year - good stuff.read more