I lost my job and have no dental insurance (well, I have state insurance but nowhere within…read more150miles takes it), and online I saw this dental office had a "new patient" cash paying special. I have religiously gone to the dentist since my 20's, so I desperately needed a cleaning. I went to gentle dental when I had insurance (last year mind you) and they were not thorough at all (I'll review them on their business). I was greeted the moment I walked into this office, everyone from reception, to dental assistant to dentist was incredibly kind, thorough, patient and easy going. I wish I had found this place when I had insurance, the care they provide is exactly what you would hope for.

First off I was lie to the first day I came in by the Receptionist she told my wife and I if they…read morecouldn't do the Procedure she would return our money in Full. We came in for Consult and the Doctor was with us for around 15 Minutes and he said he would not do Procedure and he told my wife he would write her Prescription and that didn't happen. I can't believe this Rips Off Senior Citizens and most are on Fixed Incomes. So I Definitely Not Recommend This Business to Anybody.

I had a cleaning & exam by the Hygienist Jordan. She was so personable & made my experience very…read morecomfortable. Dr.Sparrow did my exam. He is the kindest doctor ever. I appreciated the convenience of making my appointment online. I filled out all my paperwork/forms before my appointment so I didn't have lots of paperwork to fill out the moment I walked in the door. I ended up scheduling my whole family as new patients. I highly recommend Garden City Dental for all your dental needs.

They fixed my issue and I am very grateful. They were extremely nice about it…read more Tried deleting 1st review I was very frustrated at the time I posted

Tooth was dying, paid $163 and told root canal and crown with some other doctor cost $2800…read moreSo I decided to have it pulled but that ended up being $695 I'm low income so keep my $163 And thanks for not giving me anything for the pain They suck

Lauren went the extra mile for me, to search for a pharmacy who made the prescription i needed. I…read morereally appreciated her help!

If anyone needs a caring, gentle, and super competent dentist, Dr. Julie Jang is your sure bet…read more I've been going through a year of reconstruction to fix a lifetime of grinding my teeth down, enamel erosion, and gum problems. Dr. Julie is amazing and the type of person who will do anything for her patients. Her practice is called Harmony Family Dentistry. It is on the east side of Vancouver near 162nd north of Fisher's Landing. It is super hi tech, super clean, and her support team is great. Here is her website. I hope this helps someone. https://www.harmonyfamilydentistry.com/?utm_source=google&utm_medium=gbp&utm_campaign=vancouver

Finding a good dentist in the camas/Vancouver area is proving to be harder than passing the bar…read moreexam. I called and said I'd recently had x-rays elsewhere, can I have them transferred and get a cleaning. They said yes. I must have said 5x I wanted to come in for a cleaning and I was completely unwilling to do a "meet and greet exam" and then have to come back another day for a cleaning .who has time for that??? The day before my cleaning I call to confirm and they tell me oh no. No cleaning for me, I have to do an exam first. After I explain this is opposite of what I've been told I tell them cancel my appointment I'm not coming in for an exam and X-rays when I had them done less than a month ago already. They call me later in the day saying now they can do both at the same time if I'll give them another chance. Strange how this wasn't communicated prior. I was told multiple times it's 2 appointments. They wanted me to come in at a new time, which I could not accommodate. I also imagine most people can't be expected to change their appointment time with roughly 18 hours notice. Do they not have awareness people have children and jobs? They seems apologetic and nice but i gave up and am going back to my old dentist who I don't care for but I don't want to wait another month for a cleaning.

I broke a tooth and was seen four days later. Once in the dental chair, I found a very comfortable…read moreenvironment with the latest technology. Some dentists may have tried to push a crown on me however, Dr. Kockritz almost seemed relieved to used composite to repair my broken tooth. It was refreshing to find someone not upselling me on services not needed. The procedure was quick, painless, and seamless. One cannot tell I broke anything. The repair is just that good. Backing up the dentist is an outstanding office staff. They answered my questions with professionalism. I cannot emphasize enough, if you are looking for the best dentist in SW Washington, go to Battle Ground Dental. You won't regret it!

Make sure you check your insurance before visiting BG Dental. They take your insurance well before…read moreyour visit, but do not inform you that that your insurance is out of network until AFTER your appointment. My daughter was seen in November. My appointment wasn't until February. I was not told we were out of network until after my appointment in February that way they could get money for both my daughter and myself. I should have been notified after my daughters appointment in November. When I asked why they didn't inform me until after both appointments months apart she didn't have an answer. Instead I got another copy of the bill and a passive aggressive answer on why they did not have to tell me prior to my appointments. Any business that takes your insurance prior to appointment but doesn't tell you that you are not in-network is more about the money than the customer.

Amazing staff and gentle doctor, always taking care of me and I never feel anxious with the staffread more

BEWARE! Predatory Billing Practices…read more I want to start by saying that my complaint is NOT about the dentists or their abilities. The dentists and dental assistants are fantastic. My complaint is entirely with this office's billing practices. I have UHC HMO insurance. This provider was the only one in the area that took our insurance so we did not have other options. I know this insurance isn't the best, and this provider appears to take advantage of that. With an HMO, the provider is under contract to charge only the contracted amount for covered services. As the patient, I should not be charged more than the amount my insurance allows. I went in for a root canal and crown, and the price I was quoted was almost $900 more than the contracted amount I should have been charged. When I questioned the cost, the front desk told me, "UHC is awful and they have outdated copay amounts in their system for services most dental offices no longer offer" I then asked if there was a less expensive crown option, and I was told, "No, this is the only type of crown dental offices do now. That's what I mean. They're outdated." As a patient I have no way to know what services they provide or dont and can only take the staffs word for it. Based on those statements, I proceeded with treatment under the impression that it was my only option and signed the treatment plan. I paid a $700 down payment and enrolled in automatic monthly payments. I pushed back through my employer and contacted UHC. UHC told me that what the provider did is called balance billing and that it is not allowed, so they opened a formal complaint. During the investigation, every one of my monthly payments was made. There was one that hit right when I had a fraud charge so I logged in and made a manual payment in their system. Despite that, I was called almost daily by the billing department and threatened with collections every single month even after that one hiccup. outside of that one month, all recurring charges went through. I called the office and was told to send an email. I sent my original email plus three follow up emails and never received a response. Later, I was told I should have called instead. When I explained that I had called and was specifically instructed to email, I was told they were too busy to respond and that I should have called again after emailing (which they never advised me to do prior). It was incredibly unprofessional. I STILL have not received a response, and that was over two months ago and this is the SECOND time I was told someone from Regional would call me and never did. I question if their regional even exists. After months of back and forth, the UHC representative handling my case, who was very thorough and put a lot of effort into helping me, told me the provider claimed they absolutely do offer other crown options and that I "voluntarily" chose the more expensive one despite being provided other options. That is the complete opposite of what I was told before treatment. Because it became my word against the front desk staff's, UHC said there was nothing more they could do. As you can imagine I am furious. The following day, my husband took our kids in and was told a filling would cost $150. Knowing what had happened with my treatment, he questioned the charge. The same front desk employee told him it was not an upgraded service and was simply the only type of filling they offer. This was the EXACT SAME explanation I was given regarding the crowns so we did NOT proceed with treatment. Luckily we have left the state and live somewhere where more providers take our insurance so we are no longer forced to go here. What was even sadder was seeing them set up a similar payment plan for an elderly woman because her "HMO didn't cover much." I know I am not the only person they are doing this to. They will surely respond to this asking me to call their office which I obviously wont do. I want no other communications with this office unless its in writing with regional.

I've been seeing Dr Roman for years for cleaning and a crown,but this time was a disaster. When it…read morefailed, he did another one,still with no result. After further consultation, I learned the tooth was fractured and needed extraction,not a root canal. He did refund my money,but the whole process was a waste of time and distress. I wouldn't trust him for anything beyond basic dentistry.

Avoid this office at all costs. My experience was a textbook example of bait-and-switch billing…read morepractices. I was quoted one price, only to receive a final bill several hundred dollars higher. The office has patients sign a form stating that quotes may change without notice, which they use to justify significant, unjustified increases. After my visit, they maxed out my insurance out of hundreds, charged me an additional $700 out of pocket, and then still sent another bill for $600. When I reviewed this with my insurance provider and a third-party consultant, both confirmed that several of the services I was billed for were unnecessary. Equally concerning was the way I was treated after the services were completed. The front desk staff spoke unprofessionally and dismissively, and when I had to reschedule due to an urgent life event, after providing advance notice, I was still charged a cancellation fee. The office pressured me into additional treatments by claiming I was on the verge of periodontal disease and that I had "come in just in time." This kind of fear-based upselling is deeply unethical. I strongly encourage anyone considering this dentist to take the many negative reviews seriously. Patients deserve honesty, professionalism, and respect not misleading practices and inflated bills. Superficial friendliness masking extremely poor customer service. Expect to be treated like a dollar sign, not a patient.

Amazing doctor and his assistant! Quality of work! I only trust them no others! Strongly recommend!…read moreVery nice front desk assistants ! It's very nice of them that they give out free chapsticks it's a must to have after your dental appointment

My family and I were patients for years without any problems. Minor complaints but I loved my…read morehygienist and that was everything to staying. Then my adult daughter was told it was time to get her wisdom teeth out even though they were not bothering her. Dr. Aldridge performed the surgery without giving her the option to seek care with a specialist. It went completely sideways and the staff did nothing to help until it was too late. My daughter had a major infection and had to have additional procedures under general anesthesia with a specialist. The staff lacked experience and empathy. Seek a specialist whenever doing major dental surgery. Needless to say we are looking for a new dentist.