I love them! I never ask for a basic pedicure, I always get French with some type of design and…read morerhinestones. They're always able to do it and open to me asking for corrections or changes. Last month I came in after most of my rhinestones had popped off and they redid them all right away and they stayed on until I came back (today). They're able to match pictures and the salon is nice. I've had a couple people do my pedicures but today was Hanna. I definitely recommend!

I walked in, they accepted my request for a gel pedicure. Waiting about 10-15 min until Diane was…read moreable to help me. She did really good work. A lot of attention to detail. We had moments of conversation as I don't like to be in my phone the entire time and it was nice to chat a bit. Diane wasn't judgmental as I cringe a little from having ticklish feet when they scrub. I also have a flare of plantar fasciitis and the foot massage was quite lovely. The salon was clean, new tools were utilized, Diane wore gloves the entire time. I'm looking working to coming back. I will call next time to schedule an appointment as they were consistently busy. Thanks for a satisfying first visit Aqua Nail!

I've been coming here for years, and I still love the service and staff. Jenny is my hero because…read moreshe can always take care of my severely ingrown toenails without any pain. All of the ladies do a very good job! I will keep coming here as long as they let me I always do the Relax pedicure, but I do like to spoil myself with the Rejuvenate pedicure for the extra massage, collagen cream, and warm neck wrap for my neck and shoulder tension. By far my favorite nail salon ever. Sophie (owner) is so personable and talented! Highly recommend her salon! The prices really haven't been adjusted since I've been coming. And you can have a complimentary beverage of your choice!

I'm a returning customer at Your Beauty and Nails, and every visit reminds me why I keep coming…read moreback! The salon is always spotlessly clean, organized, and welcoming, which makes it easy to relax from the moment you walk in. Their pedicures are incredibly soothing, with four different options at various price points, so you can choose anything from a quick refresh to a more luxurious experience. Sophie does amazing acrylics and her work is always flawless, detailed, and long-lasting. Lori always gives me the best pedicures, making the entire experience feel relaxing and thorough every time. They also offer a huge variety of polish colors, so there's always something perfect to choose from. On top of that, there's plenty of parking, which makes every visit convenient. The quality and services are consistently excellent! I'll definitely keep coming back and highly recommend it!

I have been going here for years now and absolutely love the job they do! I always look forward to…read moregoing in, they are wonderful.

This is a small Mom and Pop business, so they take their time, really listen to how you want your…read morenails shaped and are very helpful. Also the place does not have that beauty shop chemical smell. Just fresh air. Both my daughter and I thought they were great. This is definitely the place I will go to in the future. Oh, we had both fingers and toes done to perfection.

I recently visited Zen Nail Salon in Santa Rosa and unfortunately had a disappointing experience…read more When I first arrived, both the nail technician and the front desk staff came across as rude and dismissive, which immediately made the environment feel uncomfortable. During the appointment, the nail tech's attitude felt condescending at times, and I didn't feel welcomed or valued as a customer. Toward the end, she did try to be nicer, which I appreciated, but by that point the overall experience had already been affected. A nail appointment should feel relaxing and positive, and this just wasn't that. I don't usually leave negative reviews, but I wanted to share my experience in case it helps others or encourages better customer service moving forward.

Poor Policy. I received a gift certificate or a mani/pedi which was written the gift certificate…read more They charged me more & said that they had a price increase even though the certificate clearly said mani/pedi. I complained and said they should honor the certificate that was only 3 months old. They refused. I said that it was bad policy & I wouldn't be back. Unfortunately, I have 2 more certificates so decided to use them and made an appointment. They knew who I was when I made the appointment. When I arrived, the gal at the front desk refused service because I complained about their policy last time. I said "okay, then refund my gift certificates" she refused and said that I can re-gift to someone else. I've been going here for years and they used to be okay because most of the technicians do a decent job but one drew blood when she cut my my toe. The same front desk person tried to act like I had the cut prior to the service. NOT TRUE! The tech drew blood! I've already found a much better salon, better technicians and closer to home.

For almost a dozen years, I have been coming to Tina for manicures and Flower for pedicures, and…read morethey have never disappointed. Tina is, quite frankly, the best nail tech I have ever had, especially for acrylics. Her ability to shape nails into your desired style, regardless of nail length, is genuinely impressive and it's one of my favorite things about her manicures. She puts so much care and attention into each set, whether it's a plain polish, mood changing polish, cat-eye, or chrome, and I leave the salon loving my nails every time. Flower's pedicures are always fun and relaxing. She is incredibly patient and meticulous, even if you accidentally fidget while she is painting. She is very thorough, and my feet always feel better afterwards, especially with the additional moisturizing and massaging that she includes as part of her service. Both Tina and Flower make coming to the salon a joy, and there's a reason I have kept coming back after all of these years. I cannot recommend them highly enough!

I really wanted to let this place. The person that did my nails was super nice.. however she…read moredidn't know how to do nail designs, not a problem we pivoted and figured it out. However, within the first five days of getting my nails done three nails lifted already.. I have never in my life, had my nails done and have them start lifting within a few days. I didn't bang them. I wasn't rough on them. I'm really delicate with my nails because I don't want them to break or lift. altogether including tip for all services rendered I paid $150 I am beyond disappointed and so frustrated.. I moved to Santa Rosa a few months ago and I have yet to find a quality nail place. This is my second nail place and each time the same outcome.. so I'm on the hunt again.

I came i t oday for a regular pedi, a removal of a hibry gel and a builder gel mani. The attention…read moreto detail that they have for their work, is amazing. My nails have NEVER looked better. Would 1000% recommend, and will be back again.

I've been getting my nails done regularly for years. This place has been one of the worst…read moreexperiences. The first time I came here was out of convenience because it's close to where'd I just moved. They did a god job and I left happy! Second time, I wanted the color bubble bath with the most simple flowers on 2 fingers. I showed pictures. After 2 hours and 15 minutes and they could NOT get the flowers right what so ever, I said forget the flowers I have to get home to my babies. They finished at 2h and 40 minutes for the easiest nails ever and I didn't get what I wanted. They didn't charge me which was nice. But I felt awful, literally got in my car and teared up because I felt so bad that they didn't get paid for their time and I was still unhappy with my nails. I also felt obligated to come back and give them another chance. So I did!! My mistake honestly. I am in a wedding this upcoming week (I let them know that) and booked a gel pedi and hard gel fill. Toes look great! The nails look good too, but the experience was not. The top coat on the chrome was beading and separating for some reason. The guy clearly noticed it and didn't care cause he was running behind and rushing. When I said something he said to me "yeah because you hit it on the light" uhhhh no I did not? And if I did, I would have let you know right away. It was obvious that it wasn't from me? He asked if I could come back to fix it. I said no I can't? It took 2.5 hours for my toes and nails and I told them I have an important event this week. I have babies at home and a busy schedule. Why'd he make me feel like it was my fault? And then said "oh my god" when I asked him to fix it right then. Of course everyone in the entire Solon is looking and listening. How awkward. Leaving this review so that you don't waste your time at this place ‍

I went to Hi Nails for the first time after hearing about it on my moms group and reading reviews…read more They were able to get me in writhing 30 min of me calling on a Sunday afternoon, which I appreciated. I got a manicure and pedicure without any polish this time. The gentleman who did my toes was nice, wore a mask and turned on the massage chair for me. He used lotion on my legs, scrub and hot stones. Everything felt great. He let me read my book, which I appreciated. I wasn't in any rush. The only negative is that on inspection when I got home, it wasn't really the best pedicure. He got my cuticles but the nails were cut pretty straight (I asked for round) and it looks like there is still some dirt on the sides of my big toe nails. The owner (I think) was very nice and did my nails. She did a great job - they are short and round as requested, no hang nails and clean cuticles. Price was $60 plus tip. Very reasonable. The salon itself is a little on the older side, yet still clean and appeared hygienic.

I've been going to Hi Nails for about a year now, and I truly can't imagine going anywhere else…read more I've never really felt comfortable in nail salons, but that completely changed after my first visit here. Every appointment since, they've made me feel so welcome and at ease. What I love most is how personal the experience is. They actually remember the things I've shared about my life and always ask how my mom and sister are doing, which is incredibly sweet and means a lot. I've never experienced that at any other nail salon. And it's not just with me. They're always asking customers about their lives, whether they're new or returning customers. I'm usually calling day‑of for a gel mani/pedi, and they always find a way to fit me in. They'll even give me a call if they're able to get me in sooner. That kind of thoughtfulness is rare and so appreciated. I always leave extremely happy with my nails and toes. The care, effort, and pride they put into their work really shows. Everyone is always smiling and doing whatever they can to make you comfortable (for me, that usually means turning the heat on when it's cold). Hi Nails is truly special, and I'll never go anywhere else for my nails as long as I live in Sonoma County!

Still the best!!! Not the least expensive but great quality services. Highly recommend.read more

Great techs and my nails always come away fuego! I've never had a scheduling issue and I always…read morehave fun while I'm there!