Wesley and Hoki made my night, absolute legends. they made sure that I felt welcomed upon arrival and ensured my order was completed correctly! read more

stop making your employees yell "Welcome to Moe's" when people walk in. It's obnoxious and annoying, especially you are getting waited on and the employee has to stop what he or she is saying to you to yell this. read more

I like to call Moe's Ol reliable. You walk in, order a nice plate of food, sit down, and enjoy. This location is a little tricky getting in and out at times, but otherwise, I really enjoy it. Food is always fresh, customer service is excellent, and the sitting area is good enough to be comfortable and even in your own bubble. The prices aren't bad, and free chips are always clutch when you dine in. Moe's over Chipotle all day, every day. read more

Moe's Southwest Grill - Chicken bowl - Tex-Mex Near Me - Mount Juliet, Tennessee

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haki, dayvon, and Wesley provided great service! food was great and very kind, will be coming back.

Absolutely UNSANITARY, DISGUSTING,& SLOW. First, I was just doing a DoorDash and I'm so happy I did not have to eat at this establishment. For an order that has two things and should've have been completed or at least worked on by the time I got there took 22 minutes sitting in the lobby. In that time I heard a bigger poc man who was incompetent to say the least with his no sense of urgency sneeze, blow his nose, cough while directly over the food about 5 times!! Never once washing his hands. So unsanitary!!!This morning I woke up with a sick and a sore throat and I blame him! Would never recommend this place!! read more

The service was amazing. Greeted as soon as I walked in, even though I was the first person to arrive for the day. They were very respectful, not to mention helpful with my order. Fareed and James I believe were their names. I will be back soon, thanks for the extra salsa! read more

I ordered a burrito, the chicken was cold, the rice was hard, overall not tasty or satisfying. A waste of $10. Additionally, every single table was dirty, it wasn't busy and employees were just sitting around. It's very obvious that no one cares about this establishment. Do not recommend. read more

Came in today. Stood waiting for 10 minutes, no employees to be seen. Finally a guy in the back sees us, waits about 3 more minutes, comes out to inform us that "someone" will be right out to help us. Waited a bit longer and just left. No one ever came. Hire new employees. read more

My parents and I came to Moe's tonight for dinner and it was very slow and there were three, slow moving employees and nearly every table was dirty and the floor was filthy. My mom asked the young lady in flannel to clean a table and the girl wouldn't look or speak to her the rest of our time in there, even when my mom thanked her. The young guy with blonde hair who helped me I asked if there was meat stock in the rice and beans as there is in many restaurants and I am unable to eat it. He said I don't know. And I said well I can't eat it so I need to know for sure so I know if I can have it or not and he said I guess I can go check. When he rang my dad up he still had his food service gloves on and I had asked for lettuce and watched him, with the same gloves, get some lettuce. Later when I was getting a lid for my burrito bowl I stood behind a woman he was ringing up, still wearing the same gloves and now handling her cash. Then she asked for chips and he went and reached those same gloves into the chips that had just handled cash and I said stop! You can't put that hand in there you were just handling cash which is completely unsanitary wearing those gloves and this is a food safety issue. You need to change your gloves. He kind of rolled his eyes but said yes ma'am. If you roll your eyes at your customer it doesn't matter if yes ma'am is coming out of your mouth. The disrespect is there just as it was with the girl ignoring my mother. Then the woman asked for queso and he slopped it all over the container and then didn't wipe it off and stuck it in her bag so when she takes it out later it's going to be all over everything. So in summary the food was good but when you consider how unsanitary everything was who knows what else was done and the customer service and hustle was abysmal. We honestly won't be coming back because of the sanitation issues and the customer service was so disappointing. There needs to be an adult and some form of manager and supervision and if there was management there tonight they should be embarrassed to have their name attached to this. read more

Take out order has been messed up multiple times. Portions are tiny compared to competitors, food lacks flavor. Really not a good experience and not worth the money. read more

I will judge you on the lack of enthusiasm of WELCOME TO MOE'S! Not all Moe's are created equal. However the service was a 2 at best. So a three... the food was good for Moe's! However I had to keep repeating the ingredients for my home wrecker jr. he was to busy talking to the guy beside him... about random things...not work related. Tried to order queso I watch the girl dip it out put it on the counter did not make it in the bag. No charge but disappointing. read more

I ordered the Homewrecker extra adobo chicken and cilantro rice. The rice was not cooked at all it was had and was unable to eat it. I had not had Moe's before so I thought it would compete with Chipotle but it doesn't hold a candle to it. Also there is a bitter taste from the chis. Wasted 13.00 dollars. Please don't waste yours. read more

This place has went downhill. Broken table in the back just laying in the floor. Young kids running the place. Food is cold and inedible. We paid $30 for our meal today and had to throw it away and go somewhere else. Used to be great about two years ago! read more

I promise you if I could leave zero stars, I would my husband and I went into the Mount Juliet location tonight and stood in line as the only two people for 15+ minutes and then two more people came in behind us. None of us were acknowledged none of us were waited on we left, and then they were getting in their car as we were pulling out of the parking lot without food so they didn't order either. I called and asked to speak to the manager, but the person that I talk to was absolutely not the manager because she told me it wasn't her fault that they had online orders and that they needed to finish them before they started anything for anybody standing in the restaurant because they could wait. She was rude and unprofessional and the food in the pans looked crusty and disgusting like It had been there for 12 hours. read more

Visited 2/4/2020 at 7:15PM, all the chairs were on top of tables and several booths had floor mats rolled up in the seats so no on could sit there, only about 3 booths available to sit. Employee was sweeping the floor and emptying the contents in a trash bin next to us, then covered all trash receptacles with a sign that please do not use. Place was extremely cold, employees had sweats shirts to keep warm, also ceiling fans on high speed to make it feel drafty. Food was good, service good, except when I went back to refill tea (about 7:40) it had been removed as they were getting ready to close at 9:00. read more

First time I've eaten here! I had the ear muff on Monday and it was only like $5! It was very good! Fresh and good customer service. Place was clean and I enjoyed it! read more

This location is terrible. Ordered a steak bowl, steak was cold, beans were cold, rice was cold and hard, and they skimped on the ingredients. I ate about half and I just couldn't finish it. Very very disappointed. Will be going back to Qdoba in Hermitage from now on. read more

terrible! they were no help at all tryinf to complete a simple mistake on their part for an online order!! i was placing an order on their website and he was no help! i just got off the phone! so it shows that they dont have queso online. i called to let him know and to see if they can make changes new one or add ons in the store! he refused to help! even continued to speak and have full conversation to other guest while on the phone. read more

Resting on their laurels! What was once an admirable and tasty spot has turned to a dirty, unkempt, and not so reasonable meals. Not sure the why but it is a pattern in Mt. Juliet, TN area establishments. It appears, this place like others, think Panera, Salsarita's, Steak-n-Shakes...lose their shine pretty quickly in these neck of the woods. Too bad! Oh well, other nearby communities are still hungry for my business, no pun intended here! read more

Service was great and super friendly! You get free chips and salsa from the salsa bar with every order. The queso is delicious - I totally recommend! read more

Wonderful experience! The guacamole was amazing, the chips were crisp and perfectly salted, the bathrooms spotless, and the staff was extremely attentive and friendly. I highly recommend this location! read more

Awesome service today. Met the owner, Scott, and Managers Mike and Mike, as well as the catering manager Linda. Many others too. All were very courteous having fun and great times celebrating Moe's coming to Mt Juliet. Always happy to see good folks coming to MJ. Very thankful for them donating back to the school and the community today as well. I am sure they will do well with such a perfect well planned and great foot starting off. read more

Rude employees for sure. Order a steak bowl and you get the portion of a kids meal. Terrible customer service. I would never come here again or suggest anyone come to this Moe's in Mount Juliet read more

I have lived in San Antonio Texas for over 10 years and the food at Moe's Southwest Grill appears to me to be routine Mexican food. The set up of the restaurant is like a Subway's Restaurant except in making subs in front of you the servers make up different Mexican dishes for you. The servers were courteous, very helpful and quick in preparation of my Taco salad. The food was good but many other Mexican restaurants in Mt Juliet are better. The atmosphere was very much like sitting down and eating at a Subway restaurant. The music in the background was modern and a bit loud. It is a young family restaurant and close to a Holiday Inn Express Hotel in which a lot of families with young children were present. It is a good restaurant to go to if you are in a pinch for time to eat and not taking someone out for a dinner date. read more