I met Dodi and his son, Ali, at Dodi Auto Sales during Monterey Car week. Timing? Or fate??? On…read morethe lot was my dream car! A white lower mileage Porsche 930 turbo in excellent condition! The asking price was fair and I purchased the car! Life is to short! Besides the car, the car purchase experience was the best ever had. Dodi, Ali, Staff were very friendly, helpful, sincere in making this memorable purchase!

Stopped my the social media famous Dodi Auto Sales during a recent visit to Monterey. It was fun…read moreto see the lot in person and get up close and personal with the vehicles themselves. Ali wasn't on site, but saw his dad and a bit later a female (didnt get her name or relation) who was very pleasant and also quite knowledgeable about Porsches. My boyfriend and I spent about an hour on the lot looking at the selection of used Porsches and speaking with the female. If you arent familiar with Dodi's social media, check them out on Instagram or YouTube. Even if you arent a car/Porsche enthusiast, you will become one from watching their social media. Ali and the rest of the staff do a great job!

Oscar and his staff are absolutely 5 star quality.... I have been taking my vehicles there for…read morealmost 20 years and even when I don't have a Honda I still take my vehicle there because of quality of customer service that they provide and confidence that I have with his team.

I have been a loyal customer at this dealership for years, I have exclusively taking my car to the…read moredealership to get it serviced here for years in preparation for when I'm ready to get a new car. However, this last experience with this dealership is the straw that broke the camels back for me. I set an appointment up for an oil change and a tire rotation almost 2 hours later I'm still sitting there, I asked the representative where my car is and let them know that I need to go because I have other things to do normally oil change takes an hour because they do Xpress service which is why I always set up the appointment instead of just showing up but at the end when I get the report back apparently there's a nail in my tire that they didn't bother to tell me that they found as soon as they found it, normally when Chuck is there he lets me know and I'll get a new tire and I'll get it fixed but now I had to leave the shop with a nail in my tire with no idea when this tire is going to pop because they don't have the tire and I can't come back tomorrow Because I'm a nurse and I work the next day so I can't just call in sick. So I had to leave the dealership knowing that my car is not safe to drive, I will never ever ever go back to this dealership or deal with those people ever again. You should never let a customer leave an unsafe conditions and not try to do something upfront, I should've been told upfront if there was a nail in my tire. The worst part of it is that I asked to speak to a manager or somebody in customer service and was just told that the person I asked for doesn't work there anymore but I wasn't given any recourse to talk to anybody else, clearly the person handling me did not want to help and did not want to get the situation resolved. I advise other women if you're looking for a dealership do not take your car here. And if you're really desperate and you need to go ask for Chuck Byers if he's not there then don't go

I had the pleasure of being assisted by Ryan, the service advisor at Mercedes-Benz in Monterey, and…read moreI had a great experience from start to finish. When I walked in Ryan greeted me, he attended me after he finished up on a call. Ryan provided excellent customer service, was very professional, and made sure everything was clear and straightforward throughout the process. I had a code appear on the dashboard the night before I scheduled my appointment. I was pleased to have been able to schedule an appointment for the following morning. What I appreciated most was the fast service; they provided me an uber to work and also picked me up when my vehicle was ready. The overall service was satisfactory, and I left feeling confident that my vehicle was in good hands. The complimentary car wash was nice too! If you're looking for a smooth service experience at Mercedes-Benz, I highly recommend Ryan.

2 months to fix a problem I believe they caused in my car. $14,000! They are the worst.read more

Bad communication, can never get anybody on the phone . I would not recommend having your vehicle…read moreserviced or worked on. I'm not sure the employees in the back doing the work or just the guy it's running the service department

The business owner just clarified: "Effective March of this year, the Chevrolet Franchise was…read moreacquired by the owners of Seaside Cadillac-CDJR. We have no affiliation with Premier Chevrolet. Thanks for the comments." So I have no actual experience with the current business under its new owner, and my review should be discounted appropriately. There's also no logical Yelp rating for me to give, and no option for a non-rating, so I'm going to stick with three stars.

My favorite place I've ever taken my Subaru to for service!…read more I've been coming here for years and cannot say enough great things about the guys in the service department. They are welcoming, down to earth, explain things, timely and efficient. Matt is usually my go to but have to shout out Gibert, Jacob, Rudy and newest associate Abidin who did a great job assisting me with my oil change and rotation. The prices aren't outrageous and they tell it to me straight when it comes to repairs needed for my car. In addition, I've had last minute issues and always get me in ASAP. Thanks Subaru Service, keep up the great work!

This review is a year overdue. After having had my car 14 years I had to get a new one. I asked…read morecoworkers how they felt about Subarus and heard nothing but good things. We went in not knowing what I was looking for. Test drove an Impreza and was sold! Went to finance and got approved relatively quickly, I have excellent credit which doesn't hurt. Drove off in my new car the next day, they had to source it from a sister dealer. They offered me a fair price for my old car that was shot, made transferring my custom tag easy too. Service is open on Saturday which is super convenient for services. I'm a happy camper, thank you!!

I had a great customer experience yesterday with Premiere Hyundai Of Seaside. Kris Delacoeur, my…read moresales person, was so helpful. He listened to what my car needs were, showed me some options, went over the features while we were at the dealership, had a good test-drive, and was so personable. He was right there as I made my choice and purchased the car. He was very genuine and thankful. Way to go, Kris. Your management is lucky they have you as a great salesman.

We had a great sales experience with KRIS!! We weren't looking to purchase that day, just…read morebrowsing. Then we ended up purchasing 2 vehicles!! KRIS was AMAZING, we didn't feel pressured and he was very patient in answering all our questions and worked with us to get the deal that was comfortable. If you're looking to purchase, ask for KRIS, he's very approachable, professional and he was fun to work with. We appreciate the time and care in working with us. Thank you to Colin in Finance to get us through all the paperwork as quickly as possible.

I had a great experience from start to finish! Everyone was friendly and made me feel comfortable…read morewith my purchase. I truly appreciate the excellent customer service and would definitely recommend this team to anyone looking for a new vehicle. Thank you, Erik, George, and Jeremy!

Rob, Deanna and Sean made buying a new Prius LE a truly pleasant experience. The process was easy,…read morestreamlined and stress-free. Deanna, the presenter, was half the reason I came to the dealership because of her professional, friendly demeanor on the phone. Rob, in Sales, made the process easy. He was well informed and friendly and patient in answering all my questions. Sean, who handled all the signatures and contract at the end, was very congenial and patient too. Overall, the whole experience was 5 Star!

We had a fantastic experience with Oscar, the BMW tech guy who spent a quality 60 min explaining…read moreall of the tech nuances of the 2025 X3-30. He walked us through each of the key apps and also helped us set up our phone BMW app to our settings. Oscar explained things in a clear and concise way and was patient in answering our questions. Kudos to Oscar. He represented Monterey BMW extremely well.

Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

We recently bought a car from Sal's auto sales and let me tell you the customer service there is…read morebeyond five stars they go above and beyond we didn't have all the money to put down and they held the car for us with a deposit until we had it all which was 3 days. Then the day we went to pick it we didn't have a way of getting there so they came to pick us up so that we could go sign the paperwork. They negotiated a good price brought it down about $1000. I mean there's just no Words that could describe the customer service it's unbelievable just amazing! Nothing nothing I've ever seen or experienced and I've bought many cars in my life all from car dealers at the auto mall and none of them beat Sal's auto sales. I totally recommend them 100%.

Made an appointment to purchase a vehicle. They postpone my appointment because of weather. I…read morearrived and took the vehicle out for a test drive. Walked inside and started the deal. Someone else walked in and said they wanted it and the owner decided to give it to them, because they knew each other. Very disappointed in how unprofessional the whole thing was.

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!