Took six months to schedule an appointment only for the office to call a few days before and cancel…read morebecause she wasn't going to be in the office that day. Had to re-schedule and see one of her nurse practitioners. When Inneede a prescription refill they said they could not refill because I did not establish care.

Dr. Piplani was 30 min late for my appt. We discussed pain in my hip/back and she suggested an…read moreX-ray before ordering an MRI. She said she would call in for pain medication to my pharmacy and if the X-ray was normal, she would order an MRI. It has been 2 weeks and no request for MRI even though the X-ray was normal. She also has not called in a prescription for pain medication and when I called twice to find out why, the response I got was that I should take over the counter medication. She clearly does not remember our conversation and has not followed up on anything that was discussed. Meanwhile I am in constant pain with no follow up or help from the doctor or her staff. I am adding to this review to state that the medical assistant staff is probably one of the most incompetent I have come across. I unfortunately had to deal with this office again to obtain my xray information for a visit to a specialist. On the phone, I requested a CD of the xray and Blanca told me that she would make the CD and have it at the front desk for my pickup so I could take it with me to my appt. When I got to the office, 30 min prior to my visit, there was only a paper copy of the results and the office staff; including Blanca told me they don't make CD's. Completely frustrating encounter with this staff. I will never visit this office again.

I advocated for my care- was having anxiety about a condition that I wasn't getting answers on from…read morespecialists. Mentioned how frustrating it was (not in a mean or aggressive way, just explaining how I felt in hopes to be seen and heard). She dropped me as a patient because if it. Absolutely do not recommend unless you want some medical trauma.

Stay away. When you need to make a appointment they are never there to answer a call I try to get a…read morehold of this office but either Dr. Ram is on vacation or no one is never there in the office it is very frustrating. I have been going to Dr. Ram for years. Sorry Dr Ram but I need to take myself else where. The quality of care is not up to par.

Great doctor. I've seen her a few times for specific concerns. She always address them and makes…read moresure I'm doing well. I'd highly recommend her for your primary care doctor.

I recently visited Dr. Ramos for my annual physical (wellness visit), and while the appointment…read moreitself went fine, there were a couple of disappointing aspects. First, she was nearly 45 minutes late to my scheduled appointment, which was frustrating and unexpected. Second, I was surprised to receive an additional $388 charge labeled as a separate office visit (CPT 99214). During the wellness exam, Dr. Ramos casually asked if I had any other questions, and I briefly mentioned some minor ear itching and asked about continuing vitamin D3--a supplement she had previously recommended based on past labs. At no point was it made clear that these very brief and routine follow-up questions would be considered a separate, high-level billing item outside of the preventive care visit. I reached out to her office for clarification, as advised by the Sutter Health billing department, but unfortunately did not receive a resolution. My advice to others is this: during your preventive care visit, when the doctor greets you or casually asks "how are you?"--do not respond with anything health-related unless you are prepared to be charged for a non-preventive discussion. Even the most minor comment might result in an unexpected and costly bill. I hope the practice improves transparency around billing so patients can make informed decisions in real time and avoid surprises.

This doctor is not personable, she uses a cookie cutter approach and goes by the book. For general…read morecheck up she is fine, but if you have health issues like radiating back pain or sciatica, please avoid her. She will give you bunch of documentation and send you home. Bad experience in the past with her and no empathy at all.

Dr. Natalia Johnson is truly exceptional! Their expertise, compassion, and attention to detail make…read moreevery visit a positive experience. I always feel heard, cared for, and confident in their guidance. Highly recommend--an outstanding physician in every way!

I am VERY disappointed in the lack of customer consideration I recently experienced at Silicon…read moreValley Sports Med under the leadership of Dr Tiffany Gorman. I proactively sent an email to my doctor (Dr. Doscas) asking about some recent tests and prescriptions only to be notified that my doctor has left the practice. While Dr. Doscas was a great doctor, I'm puzzled by how this was all handled. I received no email or comms from my doctor, the management team nor was I given any guidance on next steps in switching doctors. This is unacceptable. I should have been proactively notified and should have been made aware of my options ASAP. I called and texted the office several times to speak to Dr. Gorman about my experience but did not receive a call back. Instead, I received an impersonal, cold and sterile letter a few days later notifying me that I needed to find another doctor. I would not recommend this practice to anyone given the sloppy nature of my situation was managed- it's completely unacceptable.

Dr Gorman is great and her medical team are great. However, after seeing her practice for more than…read more15 years, I'm now not able to be a patient because I haven't had an appointment in over 2 years and she isn't taking "new patients". Watch out for office policies that can spring inconvenient surprises. I'm on the search for a new doctor now, and that sucks because Dr Gorman has been my go-to. Pretty unsettling.

Well after 73 years of my life I've finally found a fantastic primary Dr. who goes thru everything…read moreabout my health. She cares, she's thorough, and she listens. Her quality of care is exceptional and I would recommend he to everyone I know. The office staff is awesome as well, they go over everything with you before the Dr. see's you, and they all have a very good sense of humor. Thank you for giving me a piece of mind!

I'm honestly surprised to see so many 5-star reviews. I recently lost my primary care physician,…read morewho was truly exceptional--she was always available on short notice when I was sick and built a strong, trusting relationship with me over time. Since transitioning to Dr. Shamala, my experience has been very disappointing. Appointments are booked several months out, which defeats the purpose of having a primary care provider. When you're sick, you need timely access--not a long wait that forces you to rely on urgent care visits, as I've had to do multiple times. When I asked about the delays, I was told there are simply too many patients. That response was concerning. It feels like the focus is on taking on more patients rather than properly caring for existing ones. During the one appointment I was able to get (scheduled three months in advance), I felt rushed, as if the priority was moving quickly to the next patient rather than providing thoughtful care. Maybe my previous doctor set a very high bar, but this experience has been frustrating and disappointing. Accessibility and patient relationship are fundamental to primary care, and unfortunately, that has not been my experience here.

Dr Coquia is excellent and one of the most attentive physicians I've experienced in a long time…read more She takes her time examining and completely understanding her patients. She's through the Sutter Health network which takes excellent care of their patients. In my first visit I was able to get a physical, X-rays, bloodwork, referrals to PT, and specialist appointments. Excellent physician overall. Highly recommend her.

She is the worst family doctor I have never seen. I was shocked by the bill of the annual check…read more She answered me two question, and charge extra $300. The answer she gave, it's just refer me to specialist or do blood test. what kind of doctor is. Absolutely not recommend.

Would choose 0 stars if possible. Strongly suggest avoiding this provider…read more A family member of mine recently had a new patient appointment with her as they had to find a new physician. After their visit, I spoke to them on the phone and they shared how hurtful and upsetting their visit was. Specifically, they shared that the way she communicated about their health not only felt unhelpful, but extremely hurtful. They felt judged and surprised when she suggested various recommendations for being overweight without asking any real questions about lifestyle, weight management throughout their life, successes, challenges, etc. She jumped to extreme solutions like a liquid diet and surgery, when overeating has never been something they have struggled with. They told me over the phone, pausing as they cried, "If I wasn't mentally stable, I would have left and killed myself." This was not something they had ever said before so wasn't them being dramatic - it was because their time with Dr. Borodulin was so painful. It was also shared that the Medical Assistant was extremely unprofessional, not saying anything when they came into the room to take BP and then yelling the numbers down the hall. I am a former Health Center manager, as well as a public health professional. I am also the wife of a physician. I understand patient care, the training physicians go through, and the responsibilities physicians have to their patients. Flippantly suggesting surgery without discussing previous challenges or success is absurd, as is suggesting a liquid diet for fast weight loss. I cannot stress enough what a terrible experience this provider created and would avoid seeing them at all costs.

Three years later, and time has come to refresh this review. Over the course of several years ALL…read moreof my family has moved to doctor Borodulin. Her strong professionalism, knowledge, proactivness continue to save lives, improve well-being, and help us focus on the proactive healthcare! Both of my elderly parents are with Doctor Borodulin, my daughters and nieces, and many other family members. Doctor Borodulin focused on needs of each individually, finding ways to provide the best possible care. Doctor Borodulin is so amazing - she retains all of her staff over the years! Working closely as one well oiled machine, they are very proactive, make referrals, medicine prescriptions, and lab scheduling extremely timely. Just like 3 years ago - continue to strongly and enthusiastically recommend doctor Borodulin!