I'm honestly surprised to see so many 5-star reviews. I recently lost my primary care physician,…read morewho was truly exceptional--she was always available on short notice when I was sick and built a strong, trusting relationship with me over time. Since transitioning to Dr. Shamala, my experience has been very disappointing. Appointments are booked several months out, which defeats the purpose of having a primary care provider. When you're sick, you need timely access--not a long wait that forces you to rely on urgent care visits, as I've had to do multiple times. When I asked about the delays, I was told there are simply too many patients. That response was concerning. It feels like the focus is on taking on more patients rather than properly caring for existing ones. During the one appointment I was able to get (scheduled three months in advance), I felt rushed, as if the priority was moving quickly to the next patient rather than providing thoughtful care. Maybe my previous doctor set a very high bar, but this experience has been frustrating and disappointing. Accessibility and patient relationship are fundamental to primary care, and unfortunately, that has not been my experience here.

I'm baffled by the five-star reviews. Frankly, the doctor does the absolute minimum and seems to be…read moreway in over her head. After a few visits, I switched doctors and the difference in care and competence is astounding. Don't be swayed by the reviews.

My old sister referred Dr. Ester Kwok's to me about 20 years ago and I have been her patient since…read morethen. We learned to be "patient" with her because we knew she usually spent a lot of time to examine her patients and follow up with history. It is usually at least an hour per visit. The hospital set up time for the type of visits for doctors and she always ran overtime. This may not be good for patients who don't want to spend too much time with a doctor. But for baby boomers, we need someone who care us more than we care ourselves. She know my personal medical history and family history better than I do and she catches any problems before they get serious. I know two of her patients, my friends, got treated for cancer at early stages because Dr. Kwok knew something was not right and recommended them to go to the hospital for in-deep examinations. If you are young and healthy, and always rush to do everything, then you are better to stick with someone associated with the doctors under the hospital umbrella. They truly efficient. She is a concierge doctor now and she is now allowed to see patients with necessary time without limitation. The membership fee is worthy when you need outstanding care quality. We love her and we are happy she is looking after us. https://www.doctoresterkwok.com

I have been a patient of Dr. Kwok for 5 years. She is one of the few doctors who would really spend…read moretime to do a thorough examination on their patients. Also she would go above and beyond to provide the care for her patients. I was discharged from an acute hospital In early July 2025. I was too weak to make an office visit after the discharge. Dr. Kwok made 3 house calls in 5 days. I became very ill again on day 4. When she came to visit me on the 5th day , she called 911 and sent me to a different hospital which is better, but further from her office. She stayed in ER with me for 6 hours and visited me in the hospital daily for a week. Her dedication and professionalism truly saved my life. I am so lucky to have her as my doctor.

I had been putting off getting a colonoscopy for about 5 years because I really didn't like the…read moreidea and couldn't find a doctor I felt comfortable with. I actually chose a couple of doctors before but ended up canceling both times. Finally, after more searching, I found Dr. Kristina Hobson in Los Gatos. To be honest, when I first walked into her office, I was already looking for an excuse to cancel again. But once I spoke with her, I was really impressed with her knowledge and the way she explained everything, so I decided to keep my appointment. Today was my procedure at Silicon Valley Surgery Center, and I had such a great experience. The facility was clean, calm, and very nice. Every single person I interacted with was wonderful. From the front desk to Barbara, who helped review my paperwork everyone was kind and welcoming. My first nurse, Kay, was incredibly nice, knowledgeable, and professional. When she went on break, Nicole took over she was also amazing. I'm not a fan of needles at all, but she did my IV so gently and with so much care. Then Kat, the third nurse, took me to the procedure room she was kind, calm, and very professional. Dr. Michael Block, the anesthesiologist, was excellent. He actually texted me the night before to ask if I wanted to review everything ahead of time or on the day of the procedure, which I really appreciated. We exchanged a few messages, and then he spoke with me again before the procedure and explained everything clearly. He was confident, knowledgeable, and very reassuring. In the procedure room, I fell asleep within seconds and woke up quickly afterward feeling great. Within about 30 minutes, I felt completely fine. I was even able to take calls and respond to emails. And now, about Dr. Hobson ,she is truly a 10 out of 10. Honestly, the entire experience was 10 out of 10. From the office to the surgery center, every single nurse and staff member was exceptional. I'm a very detail-oriented and perfectionist person because of my job, so I don't say this lightly. Something I was so scared of and postponed for 5 years turned into such a smooth and positive experience. Thank you to everyone

$600 for a new patient visit and exam. Her advice also worsened the problem. I had a follow up…read moreappointment which I called in to cancelled yet they still charged a $50 no show fee. The front staff sits there and chit chat while the phone rings. Almost impossible to reach the billing department to reverse the no show fee; goes to voice mail.

Office was well organized and staff greeted me right when I walked in. The doctor paid attention to…read moresmall details I mentioned and that made me feel like they actually cared. They discussed different options and gave clear thoughts on each one without pushing anything. The visit wasn't rushed and I had time to ask all my questions. I left with a good sense of direction. Not everything was perfect but I'd say the experience was solid overall.

It's hard to find doctors who make you feel like they care. I think I'll keep Dr. Cabebe. After 2…read moreweeks of the flu and 1 week of bronchitis, I felt like I was going to die. Dr. Cabebe was a result of Eeny Meeny Miney Moe. I wasn't fond of the last doctor I had gone to, so I was weary. However, I did appreciate being able to make an appointment within only two hours of my calling. Dr. Cabebe was very patient and quietly listened to me tell her about my symptoms, even though she probably didn't think it was necessary for me to describe them with so much detail. Our appointment was running late because of the previous patient, and she had another one right after mine, but she didn't rush our appointment at all.

I am VERY disappointed in the lack of customer consideration I recently experienced at Silicon…read moreValley Sports Med under the leadership of Dr Tiffany Gorman. I proactively sent an email to my doctor (Dr. Doscas) asking about some recent tests and prescriptions only to be notified that my doctor has left the practice. While Dr. Doscas was a great doctor, I'm puzzled by how this was all handled. I received no email or comms from my doctor, the management team nor was I given any guidance on next steps in switching doctors. This is unacceptable. I should have been proactively notified and should have been made aware of my options ASAP. I called and texted the office several times to speak to Dr. Gorman about my experience but did not receive a call back. Instead, I received an impersonal, cold and sterile letter a few days later notifying me that I needed to find another doctor. I would not recommend this practice to anyone given the sloppy nature of my situation was managed- it's completely unacceptable.

Dr Gorman is great and her medical team are great. However, after seeing her practice for more than…read more15 years, I'm now not able to be a patient because I haven't had an appointment in over 2 years and she isn't taking "new patients". Watch out for office policies that can spring inconvenient surprises. I'm on the search for a new doctor now, and that sucks because Dr Gorman has been my go-to. Pretty unsettling.

He's a nice guy, I'll give him that, but that man will NOT let you even speak for ONE second,…read moredidn't even ask me what I came in for-- just started rapid firing questions and kicked me out as soon as he possibly could, a cash cow. If you're looking for a slow, thorough provider who sits and listens to you for even 2 minutes, it is NOT him. Do not say I didn't warn you.

I took my mom to Dr Cherlin. He is a really knowledgeable and caring doctor. We didn't feel rushed…read moreduring the appointment. His communication was thorough (actually everyone in his office was as well). His medical advice was sound and logical. His medical assistant and front office person was very friendly and efficient. Would definitely recommend them.

I would give her negative stars if I could. Has made my Mother cry multiple times. You can never…read moreget an appointment, she talks down to her patients, tells them it is all in there head and that she does not have a crystal ball to know what to do next. WARNING!!! Terrible doctor.

Avoid at all costs. Dr. Tran doesn't follow through and urgent matters are not taken seriously…read more Unless you like poor care and dealing with a rude staff, I'd find another Dr's office.

This has been the best experience that I have ever had with a doctor. I am treated very well and I…read moream exceptionally grateful.

Dr. Ponedelnikov has been my PCP for several years. He is…read morevery knowledgeable, competent, caring, compassionate and detail oriented. He takes his time to know you as a patient. He really did improve my quality of life! He is surrounded by great staff, very helpful and caring! Star is really an outstanding STAR! Thank you so very much Dr. Ponedelnikov and Dr. Borodulin for establishing such a great office and providing an outstanding, world class care!!!