I have been reluctant on coming here do to the "corporate" aspect of it. I decided to go cause it Is about 1 minute from my house. And damn do I regret it. I want my time back and my insurance to get their money back. I called the call center and told them I wanted my cleaning and exam done. When I arrived after taking some time off of work I had to wait 25-30 minutes after my scheduled appt. when they called me back I had 18 xrays done inside my mouth. I have NEVER had that many done. After the X-ray the doctor finally did my exam (super nice guy). I than found out I had to schedule ANOTHER appt for my cleaning that I had thought I had scheduled for the same day like most dentists do. I came back the next day and was put through hell. The older hygienist was super rude! She "cleaned" my teeth in 10 - 15 minutes! She was rough and it was the most painful cleaning I have ever had. It felt like she was in a race and had to fill a quota. She made rude comments about my mouth the whole time. I would like to give this a 1 star but the front end manager was sweet and the Doctor was nice. read more

This is the worst place to go! We waited for the hygienist for 2 hours! Two hours??? TV doesn't work, I'm glad I have my phone with me. I will never come back again! Please don't waste your time coming to this place! read more

Come to Monarch Dental if you love to waste time, get people who don't have bedside or human- like manners, scare you and send you away! Negative 5 stars! I came in because I needed dental care badly, I was terrified to go to the dentist, my "Main Concern" was my front tooth which was descended. I have never had tooth problems and was very concerned. My boyfriend and I are both high risk so it took a lot to come out but my tooth was getting severely worse and pain was spreading to different parts of my mouth. I have SEVERE anxiety and was in a major accident that ruined my finances and left me with a TBI. I have struggled to pay for health insurance let alone dental because my needs are great. A very impersonal blonde dental assistant pulled me back to get my ex-rays or should I say, singular ex ray as, they only take one for that 39$ special that is advertised. She asked me what my "main concern was" I told her my tooth is falling out but also was hurting in the back of my mouth, to which she told me that if I grind my teeth, "it's probably just the ligaments from you grinding your teeth" takes the x-ray of my front tooth and shuffles me off to the chair. A few minutes later, Dr. Z comes in my "exam" consisted of me briefly opening my mouth , he looked at my x-ray and tells the assistant what he wants to do, not discussing multiple options with ME, but just telling her what I need, which is to lose my front tooth and maybe the one next to it, not the time to consult myself but I had to.... "the bone is completely gone" Me "Where did it go?" "Well it is gone" Me: "What do you mean? How does this happen? " he tells me " it's gum disease" "and who knows what the rest of your mouth looks like" "write her a prescription for antibiotic... she can't have amoxicillin... " Me, "excuse me, I am not allergic to amoxicillin," " Oh, really?"( why do they even bother with full medical history when you arrive if THEY DON'T LOOK AT YOUR CHART) "And get her in for a fitting for a flipper" Me: "what? What about a prosthetic?" "Right now we just need to get your gums healthy...." me "Ok, what's the plan" Dr. Z continues talking to hygienist leaves, never to be seen again. Anyway, after the prescription is written, by the hygenist, things are still not clear as to how we are treating the gum disease or my other teeth, which the dentist says, "who knows what else is going on in there". Um you should, that's why I am here. As I am leaving, tears start welling in my eyes, I was now more scared than when I came in with no real answers, other than a price list of what needed to be done on my tooth. Which by the way, Monarch quoted me 200 dollars more than the EXCELLENT 5 star dentist I went to the next day. They couldn't even council me on how to schedule my next visit, I had to extract the information out, while crying, not one word of consolation or empathy. The dental assistant tells me as SHE is writing and signing the prescription not the dentist, "don't wait so long next time. " After leaving, I completely broke down and vowed never to return. I spent the whole day and following morning being MORTIFIED to go to the dentist and find out my fate. Monarch Dental is basically so desperate for your money that they do everything they can to get you through the door and if they don't think you have money or decent dental insurance, they treat you like garbage. If you have insurance or a bucket of money, perhaps they will treat you like a human being, but can you sleep at night knowing they have a long track record of benefitting from the poor and un-insured? Not to mention, those prices? Really? They charged $40 for one x-ray and an "exam" which again consisted of a quick 2 second look, no pokes or anything and 1 picture of 3 teeth. I played $150 for a full scope of x-rays, exam and treatment plan with a highly rated 5 star dentist the following day. The piece of mind was worth every penny. I wish I had read all the crappy reviews from this company before going, but if you are reading this and you haven't made the appointment yet, get a real dentist and never look back, it's a scam. read more

I had a questions about getting an implant or a bridge. Celeste, the receptionist was extremely helpful in answering my questions about dentists, pricing, and discounts! She is the best! read more

Dr zafiratos is the best dentist I have ever been to. The hygienist Lucy and Neleen are awesome too.

Hi monarch dental nice help but no RX paper for block get sickness in my gum in sinus so I give you one star I read poeple note on say poeple was sick no RX I was so sick thank you next time no more visit here bye I see ENT doctor get me surgery on Friday bad sick and hurt doctor say me have infection in my siuns I am sorry sorry read more

They got us in quickly, and were so great with my 5 year old. Gave my kids a couple toys to play with in the waiting room. And, you can't beat the price! read more

Excellent experience. The dentist and dental hygienist are the most professional and knowledgeable that I have ever been to! I recommend them to everyone I know. My experience there ( and I fear going to the dentist) was a calm experience starting from with the lady at the front desk. Everyone was kind and warm and professional. Highly recommend this dental office. read more

I really thought my experience at riverdale office in utah was the best from start to finish . Staff excelent, went over proceedures along with cost,and how to pay. very patient and took as much time as I needed to explain everything, several times, so I could decide correct choice for me. read more

The doctor was very gentle. He also made sure I understood the information he gave me. The office staff was friendly and helpful.