Julia Shi is a professional and knowledgeable property manager of RPM Choice. She cares for both…read morethe owners and tenants and listens to their concerns and takes cares of what is needed to be done. She informs owners of what is needed to improve the property and tells the owners the pros and cons of the improvements and why the improvements need to be done. When tenants report of an issue with an appliance or the heating or air-conditioning, she takes of it; if a new appliance or new heating/AC system is needed she informs the owners. Julia, also, responds to emails and phone calls timely and patiently. I appreciate her and thankful that she is managing my condo.

This is not a good company to use. RPM will find you an unqualified tenant just to get their quick…read morecut in pay. I was not aware that you need a business license to be able to rent out your house and RPM never mentioned it to me when I hired them. When something goes wrong with the property, she has her own people doing the repairs and charges you more than the job requires. After non renewal of property managing their contract, Julie filed a form with the city business compliance division for non business license for residential leasing income. She is a whistleblower! I have all my city permits for my house and ADU, but if you do NOT, do not take a chance to hire her. When she collected her Zelle cash payments, I am sure she didn't report that to the IRS. Be warned.

It is a difficult market for condos right now, for even for the most experienced real estate agent,…read moreand an even more difficult one for a condo in a 55+ building because it is so niche (it does't matter how nice the area it is in or if the building is relatively new) - you need to identify the right buyer. Suzanne was responsive and supportive every step of the way. She gave us guidance and in turn we did our part to ensure that we provided her with all the information that we could so that she could take the ball and run with it. In our case there was so much information & so many details to cover (as I never lived in this unit), it seemed overwhelming but Suzanne walked us through the whole process. Trust in expertise is imperative for a sale like this one - everything was time sensitive and she had suggestions at each turn to ensure that the deal worked out well for all parties. It also was also crucial that she specialized in our neighborhood - she knew the area and has a history working with the kind of clients that would buy in RHE.

Suzanne was referred to us through a dear friend and we could not have asked for a better agent to…read morerepresent us on the sale of our home. Suzanne has extremely high standards and sets a fast pace. She is particularly skilled at working with sophisticated buyers and sellers, successfully managing complex negotiations. Suzanne worked with us throughout the entire process and never stalled on returning calls. We highly recommend working with Suzanne, she is a proven business partner committed to your success!

Redfin had partnered me with Wendy Rich-Soto as my agent, and it was a wonderful match. I was very…read morepleased and completely satisfied with the whole home-buying experience. Wendy and her associate Rachel were so supportive all along the way. Highly recommended!

I usually don't write any review, but only this time, I want to share my review with you as…read moreexception. My husband and I have met many realtors, and so far, Wendy is the best. Wendy is working hard for the business, but also she is a nice human-being with very warm heart. If you are looking for a house for buying or selling, I really want to recommend Wendy as your agent. I am not native English speaker, but Wendy is really professional and she is very patient and kind. She is willing to explain all what I want to know until I understand. I have never seen anybody like Wendy, who has a professional business knowledge and great personality. She is a real professional realtor! For example, when we planned to sell our property, Wendy helped us a lot and when we need to move a lots of furnitures, her help was really great. My husband and I are really appreciate for what she have done to us. Thank you Wendy!!

Beatrix and her team are absolutely amazing. They're knowledgeable and extremely well organized…read more If I could give them 8 stars I would. Don't waste your time looking for another realtor...start with Beatrix and the Whipple Group first. Some highlights of how they do business... 1. Pictures and marketing done within 5 days of interviewing them. 2. Photos were perfect and I was impressed with the virtual tour they did for the internet. 3. Very tech savvy. The Whipple Group understands the importance of digital marketing. They drove traffic even in a down market. 4. Reputation, reputation. Everyone knew Beatrix and had only positive feedback regarding her work. 5. Work ethic. The Whipple Group understands deadlines and works hard to meet them. 6. Value! The Whipple Group not only surpassed my expectations, but they provided a far superior service than that of other realtors for the same commission. I spent 20 years working as a sales consultant for some of the largest corporations on the Fortune 100. I have completed deals that resulted in revenues well into the 9 figures. So, when I say that I respect Beatrix, I do so with knowledge of what a successful sales person looks like. Lastly, I'm hard to work for, but Beatrix was a star the entire time.

We interviewed 3 realtors. We honestly were not looking forward to the hassles that come with…read moreselling a home. I found the Whipple group on Yelp. Called and made an appt. These reviews are all true! I chose Beatrix the minute I met her. So knowledgeable and fast! I loved her from the very second I met her! This lady is the real deal! Class act all the way! Highly recommend her! You will be leaving a positive review too! Sold our Lakewood home within 20 days and 35k over asking! She knows her stuff! She made it all look so easy! She isn't pushy, very open minded! Considerate to all! Her staff is excellent as well! She will be our realtor of choice always!

I had a great home buying experience working with Alyssa. From the first time I reached out to her,…read moreshe was consistently helpful and had great communication. My partner and I were first time homebuyers and didn't know anything about the process. I met with Alyssa and she walked me through the basics in a way that I could easily understand. She got us set up with the Compass app so we could search for homes through the app and let her know ones we were interested in. For every home, she followed up with the seller's realtor to get the status of the home. She went with us to open houses or set up private showings. It's such a big purchase, and having someone knowledgeable about what to look out for was super helpful. She let us know pros and cons for the homes we looked at and it really helped us make a decision. Once we found a house we loved, she put in the offer and took charge from there, which I appreciated. She explained the steps in escrow and kept us updated along the way. We had to counter offer and her advice on was probably what got our offer accepted! Alyssa helped set up the home inspections, plus contractor inspections to get quotes for repairs. I didn't have any experience with this, so being able to rely on her and her trusted contacts was invaluable. The closing process was very smooth and we ended up with a great house. The whole Ito Orio group were great throughout the entire journey - always sending updates, getting signatures, communicating with all the parties, everything was seamless. They all made the process super easy and I'm especially thankful to have had Alyssa's guidance during the process.

We had the pleasure to work with Scott Hamada as our real estate agent when looking to purchase a…read morehome in Torrance. My husband and I initially were looking on our own and were having such a difficult time due to the craziness of the housing market recently. Once we were connected with Scott, everything was less stressful and he was able to help us navigate the home-buying process from start to finish. My husband and I also are not originally from the South Bay area so having someone who grew up here and is familiar with the area was extremely helpful! Communication: Easy peasy! Scott was always easy to reach and promptly replied if any questions came up. Expertise: Scott was able to answer any questions that we came up with based on his knowledge and previous experience. He was able to clearly explain the process and paperwork to us non-real estate folk and provided us with insight throughout the entire process. Overall, we had a great experience working with Scott! He is so friendly, easy to work with, and gets the job done! We honestly do not know if we would be able to have purchased a home without his assistance. We highly recommend working with Scott!!! Thank you so much, Scott and the Ito Orio group!

The 5 star review is for Belen ONLY…read more She is very cooperative and helpful in expediting the process for escrow transactions and with complications regarding a dishonest/rude seller who doesn't move his stuff even after closing. She really works well with her clients (despite a small language barrier), by going above and beyond for clients. I really appreciate her services and I would recommend picking her as your escrow officer simply because of her customer service, work ethics and patient personality!!!

Dealt with this company many years ago! The manager actually contacted government agencies to see…read moreif we had any liens? Because I mistakenly held one of their checks too long! Who would guess an Escrow check has an expiration date!! Buyer beware!

This 5 star rating is for Thu-Trang Tran!! I desperately needed help finding a home for my family…read moreand I as we prepared to move from northern California to Los Angeles (within a few weeks notice). Thu-Trang is an all-in-one realtor, who is kind, understanding, trustworthy, and most importantly, so darn amazing at her job. Thu-Trang even worked with my mom to tour a dozen homes...she put all my anxious thoughts and stress at ease and found my little family a beautiful safe home. We are so grateful to have had her help in this new chapter of our lives. Amazing asset to Surterre Properties.

I had an awful experience working with Mimi Roca as my agent. Her lazy work ethic, lack of…read morecommunication and complete disregard for professionalism cost me $200k in my property sale. On multiple occasions, potential buyers were left waiting outside because she failed to show up only to later find out she was sleeping instead of doing her job! She is rude, unresponsive and a pathological liar who does not take her responsibilities seriously. If I hadn't fired her and switched to a more competent agent my property would likely still be sitting on the market. In this competitive real estate market I should have received top dollar but instead I was left dealing with he consequences of her negligence. I am truly shocked that this company continues to employ her. If you care about your time, money and peace of mind stay far away from MIMI Roca!

Do not use this company! They do not answer their phones. I left a message a week ago and am still…read morewaiting on a call back regarding a rat and mouse infestation in my house in Manhattan Beach. I have sent numerous emails with no response. I have made her aware that I contracted an infectious disease from vermin that hospitalized me for 13 days and almost killed me due to the rats and no response to my recent complaints. This company sucks! Rhoda seems to be oblivious to putting my family's life and safety at risk because she can't seem to return phone calls, respond to emails, or do the responsible thing and resolve the source of the entry point of the infestation. I asked her to send an inspector who could locate the entry points for the rats and mice and she denied that and instead sent a handyman who just set more traps. If anyone in my family gets sick, there will be a major lawsuit. Rhoda is incompetent and hasn't done anything to deal with the rodent infestation in my house. I have had to resort to calling LA Department of Health and Manhattan Beach Police Department just to get some response. Every time I call, I hear she is out, "showing properties." So she has been showing properties since I called her 7 days ago? In the meantime I have rats and mice running through my house and ruining my furniture? Shame on you Rhoda!

Impossible to work with. No returned phone calls for weeks. Make you confirm viewings multiple…read moretimes, then unable to show units at the time of viewing due to not having keys. Waste of time and their lack of effort / organization is concerning.