Great facility that cares about the senior citizens and their well being. We had our mom at this…read moreassisted living for a few months and have fond memories of our experiences there with the elderly, staff and activities at the facility. The food was very good. It felt like a cruise ship on land for senior citizens.

From the owner: Between rolling green hills of oaks and maples, under an open sky alive with birds of every color,…read moreyou'll find the inviting senior care community of Motif by Monarch in Southbury, Connecticut. Simple colonial charm and a sense of belonging greet you as you approach our doors. Once inside, you'll find a bustling neighborhood filled with everything from social gatherings and games to quiet nooks and intimate conversations. Whether you are joining our Independent Living, Assisted Living, or Memory Care community, you will experience the benefits of a neighborly atmosphere and maintenance-free living from the moment you arrive.

It was an awful experience for our father and entire family. There is not enough staffing to care…read morefor the amount of patients. My father needed to go to the hospital because he was having trouble breathing. The nurse kept turning off his alert and saying "be patient, I have to do my rounds, I'll be in when I'm finished". Three hours later my dad was having a seizure, the nurse realized it was an emergency and called the ambulance. The nurse later said he peeked in the room and observed what he thought were "hiccups" so he continued his rounds. Our father is still in the hospital 2 weeks later. I only gave the 1 star because it was a requirement to post review, otherwise I would've given zero stars.

My mom was in independent living but needed more care. She is now in assisted living. The place…read moreis in lock down, so you have visitation rights only. She can't leave and can only see family in an open area supervised by the staff for 30 minutes. This is somewhat based on Connecticut provisions (they can't restrict you from leaving, but have no practical way of quarantining upon return). The cost is over $100k a year! They charge for support based on what they may or do have to do, each support item costs more money based on tranches of support. You have no control of the assessment and cost and they also charge for breakfast and lunch, $1000 per month. It feels like they get you into the program and are stuck, and it's terribly disruptive to move an elderly person, so it's a very difficult situation. I think that they are caring and kind, but the cost is just out of control.

Even though my mother was only there for a month, and unfortunately her terminal cancer took its…read moretoll. I can't say enough about this establishment. I reviewed and walked the premises of six different facilities and by far this establishment was the best in my opinion. There's a few reasons why, and I will explain. First off the staff, starting from Janelle and Courtney to the nurse Erin including all the aids made our family feel as though we were part of their family. It's a small establishment which I really appreciated. It made Mom feels though she was actually at home. In closing I want to give thanks to everybody at this establishment that made my mother's final days very peaceful.

When it became clear that Mom had reached the stage in her life where she needed assistance in…read moreliving with ease, we began prioritizing what would be important. Topping my list was to find a facility that felt more like a community, with comfortable living quarters, engaging activities, and supportive health services. After one visit to Pomperaug Woods, it was clear that we had found the ideal place, a community where mom would be a valued resident, supported and cared for with respect and compassion. Mom did not lose her independence by moving to an assistance-in-living facility; rather she moved into a community whose supportive amenities free her to live a more engaging life.

I trust the smart staff of Maplewood, Orange. I feel confident that my family members are well…read moretaken care of in their final glory years.

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

My mom stayed in the Nursing Home part of Essex Meadows for about two months in late 2024. As a…read moreRegistered Nurse, I am quite particular when it comes to healthcare and I was very pleased with the care she received. The nursing care, physical therapy, social work, recreational therapy as well as nutrition staff went above and beyond! They made us both feel at home which was phenomenal because we were far away from home. Many thanks!!!

Essex Meadows is truly a very special place; one like no other I have experienced. There's a…read moregenuine sense of warmth and belonging that you don't find just anywhere. The environment feels less like a facility and more like a close‑knit neighborhood where every resident is known, respected, and cared for as an individual. What really sets this community apart is the people. The staff are compassionate, attentive, and consistently go above and beyond to make sure residents feel comfortable, safe, and valued. Their kindness isn't just part of the job--it's heartfelt, and it shows in every interaction. There's a wonderful balance of professionalism and personal connection that brings real peace of mind to both residents and their families.

My mother was a resident at the Watermark at East Hill for 4 1/2 years until her passing in early…read more2025. When she first moved there, everything seemed fine. I was relieved that she had a place to live where she could be looked after and have help available if she should fall. I'd say that about 6 months into her stay, things started to change, initially it was small things like the nurse assigned to my mother not responding to my messages or answering my questions. My mother once told me that the staff helped dress her but were a bit rough in doing so. She told me that she didn't think they liked their jobs. These were generally somewhat small matters all things considered. In fall 2023, my mother fell in her apartment and fractured her hip. After a brief hospital stay, she was admitted to The Springs, the rehabilitative function within the Watermark. I was relieved that she would receive therapy within the same building where she lived, and things seemed fine at first. About 2 to 3 weeks into her rehabilitation, I was told that my mother was mobile and walking with parallel bars. I was pleased to hear this because I knew that if she were no longer ambulatory, her quality of life would slip a good bit. I visited her on multiple occasions while she was at The Springs, but she was either in a wheelchair or in bed. Because my visits were often at the end of the workday, I didn't think anything of the claims about her walking. Before she was discharged, an occupational therapist (and other members of her care team) at The Springs reiterated that my mother was indeed walking ("She's been walking for weeks") and that she would need a lift chair in her room. When I visited her after she was back in her apartment, I discovered the truth: she could not stand, and she could not walk. I had been lied to for additional time in therapy at more charges from my mother and who knows how much from insurance. When I took her to an orthopedic doctor for a follow-up visit after her hip fracture, the doctor knew that my mother was not able to walk, as did the radiology technician. I never felt the same way about the Watermark after this occurred and added my mother to some waiting lists at other facilities. By December 2024, my mother was dying from COPD, for which she had been receiving hospice care for some months. After she died in January 2025, I was told that her estate would receive a credit given that her charges for the month of January were for more than $9,600 and she died on the 7th day of the month. In early February 2025, I discovered that the Watermark had withdrawn more than $3,000 from my mother's bank account--1 month after she died. When I confronted them about this, I was told that it was an error that had been corrected and that her estate would receive a credit for $5,253.58 to include the false charge in February and a credit for the month of January 2025. They have since refused to pay the credit despite multiple contacts. I am now attempting to work with a state agency to recover the funds. I cannot in good conscience recommend this facility to anyone based on what my mother and I have experienced. My involvement with this facility has turned into a nightmare that I wouldn't wish on anyone.

My mom has been in the independent living section of watermark for the past four years and we could…read morenot be happier. It is a lovely community with very friendly residents The staff are incredibly caring and go above and beyond for those in the community. The food is excellent and there are lots of activities. I think the price is competitive and reasonable for all that you get. We are very happy and my mom is too.

NATIONAL POTATO CHIP DAY! What a blast with kettle potato chips available all day. They were hot,…read moresalty and delicious. I had some for lunch in the Crossroads Café and with dinner at the Riverbend Grill. What are we celebrating next?

Love this place! Everyone is so kind and welcoming and my Gram is so happy here. There is not a…read moresingle place better than them. Their facility is absolutely gorgeous and the food is so yummy. I love how many activities the residents have and how there is always something for my gram to do if she wants to. I highly recommend checking this place out!

We had heard great things about this place...but....I would NEVER recommend Meadow ridge/Ridge…read morecrest to anybody for rehabilitation. If a pretty place and good food is what you want then Meadow Ridge/Ridge Crest is for you. This is a fancy place with below average rehabilitation care. The activities and music performers are great and that was something that my mom enjoyed. However, There is Little to NO communication between Meadow ridge/ ridge crest and family. We requested meetings with the social worker, PT dept, nurses but most items we discussed weren't acted upon. We Requested phone calls when any issues happened or changes with medications, illness, etc. had come up. We did not get any calls except when they were sending her to the hospital. We would leave messages with concerns at the nurses station after numerous tries to speak to someone. We would not get a call back to answer our concerns. After our last call (which was never picked up at the nurses station so we had to leave a voicemail message) about a very serious concern we had noticed about my mom's health we did not get a call back. My mother ended up in the hospital a day later with a very serious infection that was almost fatal. The infection stemmed from another smaller one that could have been diagnosed and taken care of. We chose to send her to a different rehab after she left the hospital which wasn't any better. Care quality at the new place was average on a good day but that's another story. Is there any good care out there? And don't get me started about charging to hold a bed when the resident goes to the hospital. don't do it!!

Now that we're in the midst of a pandemic, it's all the more important to trust our management. We…read moreare very lucky in our owner and staff. They have made many wise decisions and plans to protect us. And the medical staff is showing great care and concern. It's so reassuring to know that they are here on site. We feel much safer here at Meadow Ridge than anywhere else we can imagine.

My wife likes her therapist's. She is having back issues and the treatments seem to be helping…read more They always see her at the appointment time.

Irene is an awesome therapist. Shes very knowledgeable and has always made me feel comfortable. The…read morefacility is very clean and the space is utilized well. The front desk always acknowledges you when you walk in and leave, that has been consistent.