What a great place and great service. Raymond the manager, went above and beyond to give me a good experience. He was respectful and honest about the work that needed to be done. I was able to get an appointment quickly and was kept updated the entire time. read more

New brakes- Toyota Corolla. Outstanding service for my daughter's car. Solid advice, good timely turnaround. We appreciate your straightforward service. Thanks!! read more

The guy at the front desk was very rude and obviously doesn't want to be there. I came in at my appointment time and said as much. He just stared at the computer and indicated I wasn't in the system. When I repeated my details he found it with the last name spelled wrong and the wrong first name. I had to repeat my details a couple times. It took almost 90 min for a front end alignement and it was $150+ (other shops quoted between $99 and $125). The same guy was rude on the phone when making the appointment. The guy who worked in the car was friendly but tried to disparage work that was recently done on the car by another shop that we trust. Would not recommend this place at all read more

Read the full review, pretty bad experience overall. I called and ordered the two tires I needed last Monday, the guy on the phone took the order and said he'd call me later in the day or Tuesday when they came in. I called late Tuesday afternoon to check in and yep they had them there, just didn't reach out. I took the first available appointment, Friday afternoon at 2 and took a half day to get there on time. I give them my keys and sit in the waiting room. After 5 minutes they realized they wouldn't be able to do tires and an alignment as there was a truck on the lift waiting for the owner to decide on brakes. At this point i'm frustrated but agree to come back Monday afternoon to do everything all at once. They and I agreed this made most sense. Today (Monday), I get there, give them my keys and they do my tires. Once the tires were done they took my car off the lift and tell me i'm all set. I remind them they still have to do the alignment and the guy tells me they can't do that part today because the tech was now off the clock... the tech referenced was the one who set up my new appointment for this day and time... they advise me to come back a third time to do my alignment. I've now come and gone from this Monroe location twice without an alignment, and will not be back. read more

Honestly, this was the best auto service I have ever experienced (and I rarely-to-never write reviews). Dakota and his team went above and beyond to ensure my vehicle was in tip top shape and was serviced quickly. I will definitely be returning for the services they provide. Thanks guys! -Lanaya read more

My car needed an emissions test and they had an appointment right away. The staff was quick and let me know it would only take 5-10 minutes. I forgot cash, so do remember to bring it. They were nice to wait as I left and returned. Very good experience and left me still on-time to get to my job. read more

Booked an appointment for 9:30 with confirmation in my email get there at 9:15 to be told there is no appointment to come another day. I clearly have the confirmation I know there were racial discrimination in why I was treated this way. Stay away from this place if you are a person of color. Ray is the name of the employee. Took my business elsewhere! read more

So we bring a tire here to be mounted and balanced. Pick it up and when we go to put it back on the car we see it hasn't been balanced but they charged us for the balancing. Call the location and have to bring the tire back. They say they are going to balance it right away. Can't go back the same day. The next day I go to pick up the tire and....ITS STILL NOT BALANCED! Guy at the desk was hella rude and told me that it's not a priority, he's rushed and I can wait for the tire. Only I can't wait, he's got customers ahead of me who know how long it will be. Three days now to get one tire mounted and balanced. The service at this location can't get any worse. read more

I had a flat tire which AAA pumped up. The next day I made an appointment with Monro. Even though I was an hour late they still found time to check the tire. They were quick and efficient. When I asked them for the bill they said there was no charge for patching a tire. Are you kidding? There is a free lunch!! read more

Walked in at 6:30, Open sign was on and posted hours say they're open until 7pm. Young man asked how he could help me and I said I wanted the $9.99 oil change. He said "Oh, we're closed." I said "The sign says you're open until 7." He replied "Yeah, we're closed." Won't bother stopping here again. read more

TJ was super helpful and got me a great price on my oil change and got me in and out the door quickly.

Great customer service...Scotty was extremly helpful and took great care of me. Definitely recommend to anyone looking for great tire services in Clinton. read more

These guys do a fast and inexpensive oil change but that's not all... Great skilled mechanics who will do any type of work with good prices and fast turnaround. One I even brought my own parts and they installed. Great tire quality for the price, got mine here., I've used them for years and even with management changed the service stays amazing., read more

thank you!!! to tommy and hose for being very nice and professional and servicing my car quickly great job!!! store 171 read more

Let me start by saying that I was told by a dealership that I needed a new tire, that my brand new tire had 2 nails in it and could not be fixed. I needed to pay for another new tire and alignment. At the suggestion of a friend I went to Monro for their opinion. The gentleman took my car right in. Came out, told me it can be fixed and how much it would cost. He fixed it and I was done in no time. They were honest, efficient and personable. I will be going back next time I am in need and definitely recommend them. read more

You guys are awesome. My oil change was quick and care free. And at a bargain at that. No up-sale or gimmick which is a first. He even quoted me on tires (that I know I need to replace soon). Which was a nice surprise as nobody ever has them in stock. Even though I live in Hartford I would make a day out of it and return to get my oil changed, maybe get some tired and check out the outlet malls. Thanks again guys!! read more

I have to take a moment to write a review for the Monro in Clinton, Ct. I have had great personal experience here. I go online, schedule an oil change at my convenience. The schedule is almost always accommodating. I work 8:00 am to 5:30 pm Monday through Friday like most people, so I think that is pretty great. I almost always get a call back immediately following up. I print out a coupon from the website. Every time I'm in and out in under 45 minutes. $20 plus tax and I get a oil change, fluids topped off, tires checked and new windshield wipers. Every 2, 800 miles I do it again. read more

Great professional place. mike was helpful informative and patient ga e my car an oil change and a thorough overall check up. I feel great not terribly expensive and I will return in the fall for future car needs. Thank you Monro. I'll be back. Pjp read more

I hate looking for new professionals, but in this case, I think I found a new mechanic. Took my car for an oil change and a mysterious rattling noise. They found a problem with the exhaust system and brakes. However, they did not just tell me about the problems, they took me into the bay to show me what they found. They also answered all of my questions. Because the work was going to take a while to complete, they drove me home and, when the work was finished, they picked me up in my own car so I could test drive it before paying. One small adjustment later, and I was on my way. Mike even called the next day to make sure all was well. I would recommend them highly. read more

These guys will overcharge you on everything. I've gone here a lot and have had different prices for an oil change. My last straw was I wanted to see if they were crooks I got an oil change, came back month later (driving less then few thousand miles) for an "oil change" and no one said I didn't need another oil change since it is synthetic and all should last longer then month. Clearly don't care about the customers read more

Very competent technical support. Very good communication. No surprises. Manager and shop staff were all excellent. Would definitely go back. read more

Brought car in because ABS light was on. I was told that I need new brakes, rotors and a sensor. Estimate was 1500.00. I knew this sounded ridiculous. I went somewhere else and found that I don't need brakes at all, just the sensor. It's scary how this company is allowed to rip people off. read more

This review should actually be zero stars, as the experience we had there with an employee named Vinnie, was horrible... Rude, obnoxious and offensive behavior, meanwhile he was raking an elderly gentleman over the coals by over charging and taking advantage of him! We quickly pulled our vehicle out of there without continuing any further with this idiot! Don't waste your time, go to a reputable garage and get treated with respect and don't get ripped off! The management at this establishment needs to get rid of this guy!! Totally unacceptable to treat valuable customers like this.... read more

Find somewhere else. Went to get my oil changed. Left with an oil leak. First time it has ever leaked was after they worked on it.

Worked with Judd there today -- he was amazing! I was worried my brakes were failing but was only in town for 24 hours. These guys did a super thorough job identifying the problem (not the brakes), even tho I wasn't in town long enough to have them do the work that was needed. Kind, respectful, none of the usual male/female condescension that happens at auto shops. 5 stars!! read more

I posted a review from being lied to and ripped off by Monroe Muffler in Clinton just last week and you did not post it. I reviewed my bill today and ai was overcharged by 111.00 plus tax so 118.05. To Yelp and Monroe Mufflers don't have a comment section if you use it to deceive people. I was ripped off. I am openly warning people and you are helping this location steal and deceive. My comment better show up. And ai don't need some talking head to intercept this and send me an email asking to call to discuss it. It is my comment on my experience. Call Judd for the explain action. He knows who I am and I intend to make this my mission. Next post is to Facebook with a request for all fronds to post this. Welcome to social media read more