I had a truly wonderful experience at Ventura Recovery Center. If you genuinely want to get sober…read moreand are ready to take your recovery seriously, this is the right place to come. They help connect you with different recovery programs, meetings, sponsors, and the resources needed to build a strong foundation for long-term sobriety. Tad, my case manager, was exceptional. He supported me throughout the entire process and helped me complete all of my paperwork. I'm also incredibly grateful for the staff, especially Erica, Katelyn, Alec, and Harry the chef his cooking was exceptional. They were caring, supportive, and made a positive difference in my experience. Before coming here, some of the negative reviews made me feel nervous. After completing the program myself, I realized that your experience depends on what you're willing to put into your recovery. Some people may have been looking for a quick detox instead of fully committing to the process. VRC provides the support and resources, but real recovery takes honesty, effort, accountability, and an open mind. VRC gave me support, structure, and meaningful connections that I will carry with me moving forward. I'm extremely thankful for my experience and would recommend this facility to anyone who is truly ready to change their life!

There are no words to describe the gratitude I have for this place, not only did they help my kids…read morefather get sober but I owe this place my life for saving me when I saw no way out of a hopeless state of mind I walked into VRC a broken lost and scared girl & I completed the program a woman who can hold her head up with integrity and dignity, after dozen attempts at sobriety through many programs I was able to stick it out with the help and love from their amazing staff and my peers. The staff not only loved me until I could love myself again but they held my hand through many situations I didn't think I could face, if your looking for real sobriety, amazing care, and to feel like your home this is your place, it wasn't always easy and fun but what I learned here is that I never have to face life alone again, and god forbid I had to go back to rehab I would come back here with out a doubt!! Thank you to VRC my children have two sober present healthy parents!! I love you guys and just know my family and I thank each and every one of the staff members who's dealt with both CJ & I. Thank you for not giving up on me I miss you all!!!

I was here a few years ago, and in their care I felt so safe and cared for. While this time in my…read morelife was blurry, and the healing process can be messy, I look back on my time here fondly. The groups were always impactful, and I loved the speakers they brought in. I made great friends and in my many stints in rehabs, this place was probably the safest I ever was. No creepy techs, no ulterior motives, just people who care about you and genuinely want you to get better. In the world of rehabs, many of which are shady, this place was 10/10, and Ashley was so so sweet and attentive. I could tell she genuinely wanted me to heal and it meant so much she was vulnerable enough to share her story with me. Today I am 100% sober, continuing my journey of spiritual healing & holistic wellness, a doting mother, and a future student as of this summer! I never thought my life could look like this today. Thank you Maple Moon for being a safe place to land and find myself again.

I love this recovery program. It has motivated me to want to change my life and work on myself. The…read morestaff is very kind and works hard. Actually cares about their job and clients. Ashley is amazing. She really looks at the details and helps to the best of her abilities. The food is delicious and the chefs are mindful about clients diets. Counselors are professional and are amazing at what they do. Overall 5/5 and i have been to A LOT of rehabs. So trust me, this place is good.

I don't usually write reviews, but Wildwood Recovery absolutely deserves this. Walking through…read moretheir doors was one of the hardest things I've ever done -- and one of the best decisions of my life. I came in struggling with alcohol and feeling completely lost. Today, I'm sober, clear-headed, and genuinely excited about my future, and I owe so much of that to the staff here. From day one, the team at Wildwood made me feel seen and supported. They don't treat you like a number or a diagnosis -- they treat you like a person. The counselors are compassionate, knowledgeable, and real. They don't sugarcoat things, but they also don't judge you. They helped me understand my addiction, rebuild my confidence, and create a plan that actually works in the real world. The groups were powerful, the environment was peaceful, and the whole facility felt like a place where healing is actually possible. I learned tools here that I will use for the rest of my life, and I left with a level of hope I haven't felt in years. If you or someone you love is struggling with alcoholism, I can't recommend Wildwood Recovery enough. They changed my life -- truly -- and I'll always be grateful.

This place changed my life. I could never express enough gratitude. The staff was beyond amazing…read moreand helpful. They truly care for you here. I was broken and now I am found.

Milestones Ranch changed my life. There is no review I could ever write to truly allow anyone to…read moreunderstand how incredible of an experience I had to allow me to become a new person. Someone I don't recognize. The intimate setting of it being a boutique rehab allowed me to develop deep connections and real relationships with every therapist there. Being only 4-10 other clients there with me, we developed relationships much deeper than if we were at a big facility, we grew together and I now am still in touch with them. It's the most beautiful relationship to meet at our darkest, most painful period in life but become new versions of ourselves and still share a bond like no other. Another aspect of Milestones that was so huge in my recovery and is unique here is the family aspect. My therapist and team was in communication with my parents and my husband the whole time (I gave consent). The couples therapy CHANGED MY MARRIAGE. This was a key component to my recovery was not only me getting the help, but milestones providing the time and help to my loved ones. Milestones is more than a rehab, it becomes a home. The staff CARES. They still check in on me and we continue to stay in touch. I attend the alumni meetings with therapists and other Milestones alumni. I also have to say, I had an incredible experience that allows me to live a sober life today and I didn't even get to experience the true milestones ranch as I was there during Covid at it's peek. I was quarantined on the property unable to use the facilities but I am happily 2 years sober today and I never would be without my angels at Milestones. Thank you from the bottom of my heart

Choosing a rehab is overwhelming. After meeting Denise and Savannah, we knew this was the right…read moreplace. You instantly feel a sense of safety and trust that is rare. Denise and Savannah are warm, patient, caring and kind. They take time to explain the process, answer all questions clearly, and make you feel supported from the moment you walk in. They have 35 years of experience in drug and alcohol rehabilitation. The facility itself is comfortable and peaceful, with beautiful grounds. Beyond the intake experience, the program delivers the highest quality experience with a staff that is caring and professional. From the doctors to the techs, they are knowledgable, attentive, and focused on long term recovery. What truly sets this rehab apart is the follow up care. The check-ins, genuine concern and support after treatment ends. I would highly recommend this rehab to anyone looking for compassionate care, strong medical support and meaningful aftercare. Thank you Denise and Savannah and your staff for making this difficult chapter more bearable.

Unfortunately I've been to a number of rehabs and Cliffside was just okay. I got the impression…read morefrom staff there that it used to be substantially better but things started going downhill when it was sold to DBH. They have multiple houses, some nicer than others. I was lucky enough to be in the main house, which has a capacity of 6 (2 singles and 2 double rooms). Because there are multiple houses, things had a tendency to feel a little disjointed and disconnected. My main gripe is that I did not think my therapist was good at all. I was not alone in this feeling; one client actually asked to change out of her care and go to a different therapist. Groups were fine. Mostly short and sweet which I liked. I also enjoyed the outings and movie nights. The staff was great across the board. The food was pretty bad - lots of chicken and bland vegetables. There was a lot of food waste; leftovers were thrown away after 24 hours which I found sad as they could have been donated or given to staff. Little amenities like the laundry service were nice. The hot tub was broken for most of my time there which was a huge bummer. Overall it's an okay place to go to seek treatment but there are better places to go. The best part was the alumni network and follow-up experience - they excel at that.

Title: Extremely Troubling Experience - Please Read Before Choosing This Facility…read more My family recently had a deeply troubling experience involving Cliffside Malibu and their so-called "sister property" in Los Angeles. I'm sharing this to protect other families who may be searching for trustworthy, clinically appropriate dual-diagnosis care. For several weeks, my family member had been in regular communication with a Cliffside Malibu representative about potentially entering their program. We ultimately chose a different treatment center, but when a severe medication reaction occurred at that facility, he ended up hospitalized and in crisis. In order for the institution to discharge him safely, he needed confirmation that another program would take him immediately. He contacted the same representative at Cliffside and was told a bed was available. I personally called that evening to confirm. I was told again, very clearly, that a bed was reserved and that arrangements would be made the next morning for pickup. However, everything changed the moment I asked whether they already had his insurance information on file. Cliffside advertises that they accept his insurance in network. The representative told me he was "under the impression" we would be paying out of pocket--over $70,000 per month. When I stated that insurance would be used, the tone of the conversation shifted abruptly. The next morning, the same representative told my family member that Cliffside Malibu no longer had availability after all, but that they could place him in their "sister property," a location called Casa Palmera in Los Angeles. Given the urgent situation and lack of alternatives, he had no choice but to proceed. What he arrived to was nothing like what Cliffside promises on their website or in their admissions calls. It was literally just a house. There were only two other clients, one of whom left that night, leaving him and one roommate. Meals were ordered from Uber Eats. He was told he would receive group therapy consisting of himself and his one roommate, and a brief weekly Zoom check-in with a psychiatrist. This is not remotely "comprehensive dual diagnosis care," nor what Blue Cross believes they are paying for. In the midst of acute withdrawal and psychological trauma, he was asked to pay $5,000 upfront, which he did--only to discover that the entire experience was essentially a bait-and-switch. He left after one day, now even more distrustful of the treatment system and still in need of medically appropriate care. To make matters worse, the posted licenses for this "sister" facility were expired just days before they admitted him. This raises serious concerns about regulatory oversight and transparency. We will be notifying the insurance company, as the care provided in no way resembled the services they claim to deliver. I am sharing this experience so that other families can exercise caution and ask very direct questions before trusting what is being represented on the phone or online. Our hope is that no one else finds themselves in the same vulnerable position.

With 2 years of sobriety, the beginning of my recovery began at Alo House. Luxury amenities and…read morebeautiful housing made being a client comfortable and pleasant, but my experience with an amazing staff is was really made a huge impact in my life today. From the owners to the clinical team and everyone else in between, Alo House is filled with a staff that has the expertise to provide care that leads to long term recovery. Compassion and a non-judgmental approach was how I was able to work through issues that we're once destroying my life. I owe a lot to this amazing program and I would recommend Alo House to anyone who is struggling.

Shoutout to this staff for their incredible support and coordination. Every time we get a resident…read morefrom this facility, it's clear they've received thoughtful, structured care. Great partner in the recovery community.

Awful. Mean girls. Feeling unsafe there. Worse than a psych ward. Restriction after restriction…read more Young inexperienced staff. Awful food. Shared rooms. Awful psychiatric med management. Staff creates a mockery out of you. I could go on and on. Most traumatic experience ever

La Ventana was a true blessing and I truly believe, this program saved my life. I was at the lowest…read morepoint unable to feel safe anywhere and lost my sense of self. Being in the mental health field, I automatically see what staff is working for a paycheck or if they actually care about mental health and their clients. The Briarr house employees truly care and are passionate about their work. They are extremely underpaid, unappreciated and deserve so much praise for the proficient level of care! The house manager Jules, is an angel. She truly fights for each clients rights and wants the best for them. The clinicians Kate and Isabelle are AMAZING! Kate was my therapist and she is so intelligent and empathetic that fueled my healing process. The whole house staff was amazing as well.. no words to describe the superior level of care I received. Along with the connections, education and support I received I have never felt so much kindness in my life by everyone during my month stay. It was bitter sweet out processing but thankful for this investment to my trauma healing journey.

Sabrina A. Gets 5 stars for Insurance Fraud and Human Trafficking , don't let her height fool you…read more Also I might add, she is very condescending to Clients and Staff . She once stated that she curses like a sailor . Keep in mind that she was never woman enough to serve our beloved country . Updated 9/7/19

It's frustrating when a treatment center, like the Giving Tree, puts their passion, hardwork &…read morecommitment every single day into providing an amazing and comforting environment for patients to detox and rest, and yet one single patient, who is upset with the world, tries to take it out on them, in a Yelp Review, for all to see!! After carrying out a lifestyle in addiction for years surrounding by fake friends & nights with nowhere to sleep, these clients want to wince at the tiniest uncomfort all of a sudden while detoxing?! The Giving Tree provided everything that was on the website and was promised, theres no reason to give a 1 star because some didnt get meds for 24 hours, because they always provided something immediate to help sleep and anxiety, but if one is referring to waiting 24hours to take Subutex or Suboxone, YES, that is true! & That is so you don't go into immediate withdrawal & possibly DIE, if you take before 24 hours!? I was never comforted better than when I was at the Giving Tree. Paulina and Daisy were both SO inspiring, and helped give me strength when I was feeling down!! I will forever be grateful to them for my sobriety!! Addiction is difficult, and no matter how amazing a program is, you need to dig down deep and be willing to change. So the next client who's upset they cant fulfill their Family's wishes of a life in sobriety, please don't use this awesome program as a scapegoat ! The time will happen that you are ready, & the Giving Tree will be there to help you detox & grow :)!