My review is only with regard to the Parts department at Y/S Sports Center. I have never purchased…read morea bike there. The parts department has people that deal with dozens, if not hundreds of unique requests in the course of a day. The folks behind the counter are knowledgeable in a vast array of applications. I'm still trying to stump them. They often have the parts I want, whether a chain, brake pads, or synthetic engine oil in stock. And even when they don't, they are more than happy to special order and get my items in a few days with no shipping cost added. 5 stars out of 5.

Well, we came today to give it an another try since they still had one of the bikes we wanted and…read moreit was a completely different experience. I asked Greg Bumb for help and he immediately left what he was doing and well... I bought the bike so yeah, I guess this time was way better and I'm actually a bit impressed of how fast they assisted my husband and I so thanks Greg for your help.

I have to say this was by far the best experience I've ever had when making a purchase. Hilary was…read moreamazing straightforward and honest. I came in already knowing exactly what I wanted so all I had to do was the paperwork. That process was maybe an hour if that. I have to give them kudos because I was surprised when I got home to see a full tank of gas. They have a wide range of motor cycles, ATVs, street bikes, side by sides, and jet skies.

Made my first online purchase from Sato Racing. Fast shipping product is packaged well good…read moreinstructions and quality of product. Thank you! I will be purchasing more soon!

Sato Racing offers some very well crafted components for the superbike crowd. Sato manufactures in…read moreJapan and distributes in the U.S. out of its Sand City, CA warehouse. I've installed a number of Sato components over the years and from that experience I can honestly say that the fit and finish are second to none. Their stuff don't come cheap, but quality rarely ever does. Ordering direct through their website is a breeze and shipping happens either same day or the very next business day.

I purchased an Africa Twin almost a year ago and it was a great experience with Rob and JT. I…read morerecently found the right switch cluster was lose and vibrating. I took it to San Jose Honda GP Sports and they said its not covered under warranty. I went to Hollister Honda today and they fixed it right away!! Rob and JT were fantastic as usual and I met the owner who went out of his way to explain they will always look after their customers!! I am so impressed with this business I recommend everyone go there for a bike or a side by side!!

Huge variety of bikes and super clean facility. Kenny was super helpful and knowledgeable!read more

Mike was really helpful with my purchase for my kids first dirt bike. Really friendly and…read moreknowledgeable, I will definitely come back for my next purchase.

There aren't many dealers around like Cycle Stop any more. There is more knowledge between Mike…read moreand Jan than the rest of county's dealers combined. I have to laugh at the guy from Pebble Beach with the one star review. This isn't the peninsula, bro, if you need something you need politely ask. This shop is a no-nonsense, old-school shop. They don't have a ton of inventory, but if it comes from Honda, these guys can get it for you. They also can get stuff through the typical distribution channels that supply all the other shops. I just wish Honda made a bike I like, but thats another story. For now I use Cycle Stop for ALL of my moto needs, Honda or not. We're getting a Trail 125 for the wife this year and Mike will be the only guy I'd get it from. My only issue with them, is that I always plan to stop in for some Motul800 and wind up talking to them for an hour. That gets me in more trouble than the spending.

Bought my first brand new custom HD, American Image(AIMCI), bike in 1997 from a dealer, Staz's…read moreNevada Indian, in Las Vegas and rode it back to Monterey where I was living at the time. When I got there I was having some issues so I brought it to Bill's. Bill and his crew did a once over and advised me I'd been "taken" for a ride. Not only did Bill and crew point out what shady stuff had been going on but they worked through all the hassles dealing with the folks from Nevada and AIMCI. Can't say enough about these guys.

Absolutely Disgraceful - Bill Would Be Ashamed…read more If I could give zero stars, I would. Ever since James took over the shop, it's been a complete disaster. Bill must be turning over in his grave watching the legacy of his once-respected business crumble into this joke of a garage. I took my Harley in for service and ended up returning multiple times, each visit leaving my bike in worse condition than before. I finally had to take it to a professional shop in the Bay Area just to undo the damage. The mechanic there literally asked if someone was trying to kill me/us. That's how dangerous the work done here was. A new rear tire was mounted incorrectly, causing rubbing and leaving a deep 1/2-inch gouge around the entire tire before we realized what was happening. They also installed used parts without my consent -- completely unacceptable. When I went back to confront them and request a refund, I was smugly told to "take it to small claims court, others have." So, that's exactly what I'm doing. It doesn't stop there. My girlfriend's son took his bike in for a basic oil change and left with a cracked reservoir and a brake handle that literally fell off while he was riding it home. This place isn't just unprofessional -- it's outright dangerous. Stay far away. This shop is a lawsuit waiting to happen, and I genuinely fear for anyone trusting their lives to the work being done here.

Salinas Motor Sport gave me a great experience, but I have to be honest -- Adrian stood out the…read moremost. Not only was he helpful and professional, but the man is straight-up handsome. He's got this strong, sharp horse-jawline that you really can't ignore. He was respectful, easy to talk to, and honestly made the whole visit a lot better just by being there. Great customer service and great energy overall. Definitely recommend this place -- and shoutout to Adrian for being an absolute standout.

I Called to try to reach the parts department to ask and see if they had a part in stock or could…read moreorder one for me I stayed on the line while it was getting me connected to someone a lady answered said "it's" and then I heard her slam the phone and it next hung up I don't know if they just wish for people to show up instead or don't want to help people out at all?

I came in here to get emissions stickers put on my motorcycle. This can only be done at Husqvarna…read moredealers. There are not that many husky dealers in the bay area so I'm fortunate they are near me in the south bay. I worked with TJ and it was super smooth to get this all done. he took photos of my bike and proceeed to create a ticket with husqvarna USA. exactly one week later I got a phone call to come in. He was kind to put the stickers on my bike in the proper locations. The thing to note here is that this is a service where they don't make money from, but simply to help out motorcyclists. I appreciate their efforts!

As a habitual motorcycle buyer and lifelong deal seeker, my current search for a new bike led me to…read moreThe Motor Cafe in Campbell. One of the salesmen, Dalton, answered all my messages, inquiries, and issues with professionalism and respect. Dalton helped over the course of a few days and made my shopping experience very positive overall. Zero time wasted - open and honest communication. 5 star service from sales - specifically Dalton.

Yes! Seaside California finally got its own motorcycle gear shop. I couldn't believe it when I saw…read moreit coming in at the end of the lockdown. I've been in there a few times already to pick up lil things and appreciate the friendly hellos. It isn't huge but, it's just a comforting environment for us riders. Anything they don't have they can order for you! Oh yeah, they need a gear table. lol Might see ya there!

I needed to get my helmet chin strap fixed. I walked into Cycle Gear early Sunday morning with no…read morebody else in the store and got no help from the guy working. He told me they don't do that work and that I needed a new helmet. Hmmm? Then the phone rang and he stood in front of me on the phone for over 5 minutes answering questions from the caller. Do they not teach workers anymore. I was prepared to buy a new helmet but after standing there being rudely avoided, I walked out! Service to a living breathing customer is paramount to a person calling in. He should have said to the caller, "may I call you back so I can help the customer in front of me." Where has common courtesy and training gone in retail?