It's very strange to me that I am giving a review (positive or negative) to a tire shop, let alone…read morea franchise of a national chain, tbh not normally something I would do; however, the entire city needs to know that Caelan and the staff of this Discount Tire went so far and above my expectations they deserve 10 out of 5 stars. I am emotional at how well I was treated simply getting new tires. I can't recommend a place more highly than this.

Since owning a car I have got tired from Discount Tires. My most recent visit was for my 2014 Chevy…read moreCruze. This car had tires almost 9 years old on them. They had outlived their warranty! But I had got all new tires with a 10 year warranty for less than $600. I was appreciative of Harry and the guys there for making my appointment very smooth. I will continue to go there for my cars and get free air when my tire pressure is low.

blew a tire and they got me in without an appointment and back out within 2 hours, great people…read morevery nice and respectful.

A few days ago I showed up without an appointment and a problem. Josiah was able to take a look and…read morewas very helpful in determining the root cause. He supplied a quick fix! Amazing. Carly assisted with booking me an appointment that I desperately needed. She was clear in what needed worked on, completely repaired, and the pricing involved in parts and labor. I felt confident in having them do the work, but my conversations with the team made my confidence even more so! Due to a part needing be shipping in, they were able to provide a rental. That was super helpful due to the weekdays in between, and Holidays coming up. This team created a wonderful customer experience! Thank you to the team as a whole and the work y'all put into my vehicle!!!

Needed new tire due to nail in sidewall. Very long wait although not many in waiting room. Waiting…read moreroom was very clean. Staff tried to talk me into replacing all tires although they had few miles and car is garage kept and out of the sun. Note; they added a "service charge" due to use of credit card - this is not posted anywhere and you only know when the bill is posted. After a long wait they said the car was ready, but it did not appear. Then someone came out to the waiting room and said they wanted to check the spare for an additional charge. The new tire appears to be properly mounted but will not use this business again.

We got 4 new tires for $1268 total walk out price. They tired our truck with extreme respect, they…read moredidn't adjust our seats or leave any mess in the truck! The people working were extremely kind and treated us with a lot of respect! They took the guests that were there and the appointments over the walk ins which we appreciate because some shops prioritize the walk ins. We appreciate how the management is working here, how when a technician pulled the truck out they heard tire rub (which is normal on a 2500 sized truck with wide tires on it)but the manger immediately checked on it to make sure that everything was alright with the truck. To get all 4 tires done it took about 1 hour and 30 mins roughly which is the quickest we've had tires taken off the rim, put back on the rim and balanced! Great crew and great service!

I had my brakes done here and the service was great! They also filled my tires with air free of…read morecharge when every single air pump in the area were broken and actually deflating my tires.

Fool me once...actually fool me three times…read more Last three times I have been to Best One on 62nd: 1. Key fab broken. No acknowledgment, just transfer of blame. Got down right nasty when questions were asked. 2. Drop car off for flat tire in the morning. No call on status. I had to initiate the call an hour before closing. Then when I arrive I'm told it only needed air. Next day tire pressure light on. I take it back in and after further investigation there was a nail still in the tire. 3. Catalytic converter was stolen as my car was on the lot over night. No "hey I'm sorry about that" or acknowledging that is a big deal. I was told it has happened multiple times in recent months. That didn't put me at ease either. The technician Keyshawn who works at this location has never been helpful and he comes across rude. His go to line is "we were about to call you." In the past year Ive never felt welcomed at this location by Keyshawn or felt that my car has been in good hands. I've been a loyal customer for 5 plus years; however the past year has been much different. I'm not sure what has changed but my trust has been lost in Best One.

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

Service was quick, the owner Ty is honest and knowledgeable. 12/10 family owned business I got my…read moremirror and tire sensor light fixed. Great value for the service! Thank you

If in this cold weather u got a bad tire, ur air goes low, or need any tire work in general, this…read moreis the spot! SUPER friendly down to earth staff, got me in n out in no time! Without a doubt what a great Gem!!

I was amazed at the friendliness of their workers. They were extremely quick along with my order…read more The owner placed it on Sunday and arrived Monday. The price for new tires are extremely cost savings. I was able to get new tires for $400.00. Other tire shops were charging $600.00.

Very friendly and fast. The prices are great and service is exceptional. 10/10 recommend.read more

They provide a great service to our community for a great price! They charge about $45 dollars for…read morecommon tires and are very professional. They also donate 10% of their profits to their food pantry that they run. I highly recommend this honest company

Very convenient location if you live or work downtown. They fixed a check engine light on my car…read morethat same day. Very friendly and knowledgeable folks. Prices are similar to a dealership. I would definitely use them again.

Small shop, easily accessible from downtown interstate highway and local streets. Online…read morescheduling. Courteous and competent staff. Very reasonable price for routine Checkup and windshield wiper fluid replacement.