Was able to get my truck in and out in the same day making it easy with my hectic work schedule…read morehave taken several vehicles there since to get everything from wheels and tires to lift kits and window tint

I came into the outfitters office to schedule spray paint the bed on my Ram Truck. To my surprise…read morethey were able to to it same day just a 30 minute wait, there were two customers ahead of me. Second time I took my Ram Truck to get a scheduled truck bed cover installed. This took less than an hour. I chose a bit expensive truck cover and I don't regret it! The cover done well on long trip out of town from Crosby to LaGrange, Tx., it rained, high winds, low temperature 40's on this trip . Customer service was good each time with Brandon and Hunter. Quality (if you want the best product) and responsive (honesty with products). Just ask their opinion they'll tell you straight.

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

Amazing service! Owner is very knowledgeable and helped me understand what all was going on with my…read morecar. He has much experience working on Ford Vehicles. I also felt very comfortable waiting for the work on my car to be complete. It wasn't an overly extended amount of time that my car had to be worked on. They always got me in and out very quickly. Very convenient and that's much appreciated with someone who's always on the go. Very reliable and quick service. Would highly recommend over and over and over again!

Horrible company! I Will never bring my vehicle back here,you can't trust anything they say they…read morewon't even give you updates on your car the day they say they will and even when I called up there and they told it was ready when I showed up my transmission wouldn't go out of park and didn't tell me this information until I got there!! Even after all of this when I go to pay them kevin tells me I owe them 200 more then the quote they gave me and try's to convince me it's taxes when taxes where included in the quote they gave me even after showing him this he grunts and starts vigorously scrolling on his computer like he was magically going to find 200 dollars worth of work he can charge me for he didn't stop until a lady in the back who could hear the conversation came out and made him let me pay for what they quoted me. Please if you don't want to get up charged and lied to even if it's just for a water pump take it somewhere else!

Very knowledgeable, Very fast service. And great price I…read morewill definitely come back . 10 stars !

WORST PLACE EVER! Horrible service! I recently had an engine replaced which seemed like forever…read more The owner made promises to have my SUV ready 3 times without doing so. No call to update or even apologize. Once I did receive my car, I noticed a noise that wasn't right. Turns out they didn't replace my tire back properly after having taken it off. My 15yr old daughter and I could have been badly hurt had that wheel come off while driving. Tore up my rim which cost $500 to replace and the owner refused to cover the cost. Then to top it off they did not replace my original tire key in the glove compartment wher I normally keep it. Instead they just threw someone else's tire key on the floor of my car, leaving me to replace it by purchasing a new one. Terrible service!! If I could've give this place ZERO stars I would have!

very good! nice place to go to easy and far super professional!!!!!!! very good! nice place to go…read moreto easy and far super professional!!!!!!!

Houston Auto Parts (originally known as Levan) is truly a life saver!…read moreI called around looking to purchase inner and outer TieRods for my Mercedes E350. Yes, Oreilly's, Auto Zone and Mercedes had the parts available but the price difference compared to H.A.P, UNBEATABLE! Not to mention, most of the competitors I mentioned earlier wouldn't have had the part until tomorrow. *For Oreilly's the Inner was $77/each and Outer $83 (L) $73 (R) = $310 (before taxes) *Advance Auto Parts $59 for each outer $76 for each inner = $270 (before taxes) *Levan The Outer were priced at $55/each and $35/ each for the inner = $180 (before taxes)! & my parts come with a warranty?!?! All in all : I saved a total of $141 going with Houston Auto Parts and was able to get my parts within two hours of purchase. This isn't my first time doing business with these pros and it won't be my last! Thanks for the best price and service in the city!

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Beasleys quoted me over $270 to mount, balance, and dispose of 2 tires. You must be crazy! Trout…read moredown the road did it for $38. Do better!

I took my truck in for an oil change- paid. Took it for a trip and came back, and my oil looked…read morepitch black and they lost my oil cap! Poor service, poor customer service, with little value. I took my truck to chevron and they confirmed that my oils shouldn't have been pitch black after using it once!