Robichau's has resized several pieces of jewelry for me seamlessly, service is always prompt and…read moreprofessional

I dropped three pieces of jewelry for appraisal and was told they would be ready the following…read moreWednesday. Stopped in Wednesday when driving home for lunch and checked and was told they would be ready by close of business. Went in near closing time and was told the appraisals were not done but promised they would be ready the next day. The next day I received a text around 4 pm saying the appraisals were done and ready to be picked up. Arrived and was told they were done but not there and they had no way to get them but would have them tomorrow. No apology just this was our system sending you a text. Customer service is not that hard - do what you say you will and if you can't explain why not and then certainly deliver on your promise.

We had been loyal customers of Camillo's for many years, but unfortunately we've noticed a…read moresignificant decline in both service and craftsmanship since the change in ownership. In the past, we trusted them with several pieces of jewelry, but more recently we've had items returned to us damaged. The most recent experience was especially disappointing. We brought in pieces that had previously been repaired there because the repairs had failed and stones had fallen out. Instead of standing behind the work, the current owner attempted to charge us for the stones that had fallen out and that we had provided for resetting. To make matters worse, he questioned whether the stones were even purchased from their store and suggested they may have come from somewhere else. This was surprising and frustrating, considering we've used Camillo's exclusively for years. It really highlighted a disconnect with the customer relationship we thought we had built over time. After years of loyalty, we've decided it's time to find a jeweler who values long-term customers and stands behind their work. Unfortunately, we will not be returning to Camillo's.

I called many fine jewerly places trying to get someone to fix my pearl ring, a lot of business…read moredon't do repairs with rings that have pearls When Camillo's answered they told me to bring the piece right in so they can take a look at it. They were so amazing fixed my ring right away and looks good as new! There was a couple pieces in silver and gold that were so pretty and dainty and a couple statement pieces, I will definitely be returning to purchase a thoughtful gift for a family member.

My husband and I have been going to Thomas Markle Jewelers since 2024, when we purchased my Tudor…read more1926 as my wedding watch. Since then, I've added my Tudor Black Bay 58 in 2025, and my husband recently got his Rolex Explorer II Polar in 2026. We honestly stop in frequently just to look at watches, and every visit they make us feel genuinely welcome. They have a great selection, and it's become a place we actually enjoy spending time, not just shopping. Bethany has been incredible through it all. She's knowledgeable, patient, and never makes anything feel rushed or like a sales pitch, just thoughtful guidance from someone who truly loves what she does. It's become our go to spot for meaningful pieces, and we couldn't recommend them more.

I had a wonderful experience buying a watch and jewelry at Thomas Markle Jewelers in The Woodlands…read more Shai Gaines has been absolutely awesome to deal with from start to finish. She's upbeat, knowledgeable, and makes every interaction feel personal and pressure-free. Shai handled everything smoothly and with genuine enthusiasm, making the process truly enjoyable. The store has a beautiful showroom with an impressive selection of watches and jewelry. The entire Woodlands team is top-notch and clearly knows their products inside and out. They delivered perfect pieces with excellent, professional service. If you're shopping for watches or jewelry in the Houston area, I highly recommend Thomas Markle Jewelers and specifically asking for Shai. She's been great, and I'll definitely be back! Thank you, Shai and the whole Thomas Markle team!

Love this place. They've always been so nice here when I go in for repairs. Lots of school…read moreinstruments from the look of it. Would definitely recommend for repairs

Customer service is bad. Every time something happened, I had to deal with the ramifications…read more Their lack of communication has cost me a lot of time over many different transactions. Now I am getting double charged..... "because that is how it works", their words. So disappointed.

***Update - Country Corridor has agreed to honor their 5 can allowance for the remainder of the…read morequarter we paid for. I appreciate their doing the right thing. I was concerned when Farmers Disposal I was so pleased with the service. They allowed up to 5 trash cans, which was really important to us. Then Country Corridor Disposal bought them out and it went badly from the beginning. Very disorganized transfer, billing issues, missed pickups and impossible to get in touch with. This company was very quick to communicate an additional fee, but I learned from the tag on my trash can today they changed the can allowance to two. That does not work for us so I requested a refund for the remainder of the quarter, which of course they won't honor. It is really hard to find decent, honest trash service in this area it seems. Stay away from this company!​

We were originally customers of Farmers Disposal and when they sold their business we got stuck…read morewith Country Corridor. When they first started picking up our trash, they specifically told me that their employees did NOT pick up the actual trash can - they said everything should be in bags inside the can and the employees would pick the trash out of there. This rule, according to them, is because of potential back injuries. Their employees recently tore the lid of our trash can and I sent a video of it plus a snapshot to Taylor at Country Corridor. They told me it would cost ME $80 to replace it. They didn't take responsibility for their employee causing the damage to my lid. I asked to have a supervisor call me but of course no one ever did. I have also asked to cancel my service 2 months ahead of our pre-paid time and was told they don't issue refunds unless it is due to a move. This is nothing but a scam to be able to keep a customer's money. A move has absolutely nothing to do with giving a customer a refund due to unsatisfactory service. This place is A LOT higher than the other trash disposal companies out there and they are certainly NOT worth the price. I would never do business with them again and would never recommend them either.

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

Ampi was very helpful and knowledgeable in reviewing my pieces for appraisal. Will use their…read moreservices for now on. Very honest.

Professional, accurate, industry trained and respected. Highly recommended. Pricing for getting…read moreresults within 48 hours, and where you can witness inspection is outstanding.

The employees are beyond helpful, friendly and very knowledgeable! They treat you like family! I…read morehave had my watches fixed my wedding ring checked and a diamond replaced my jewelry cleaned. Everything has always been perfect and ready when they say it's going to be. I purchase all of my family's jewelry gifts there and of course treat myself on occasion. Absolutely love Golden Nonsense Jewelry!

Brent helped me design a custom piece using two rings I already had. They belonged to my mother,…read moreand I wanted to combine them into one. He was extremely professional and knowledgeable! Great communication throughout the entire process and I couldn't be happier!