SUPER MAHALOS to BIG MIKE!!! My friends were visiting from Colorado and you made their trip even…read moremore special because of the MOKE If you are visiting Big Island and want a fun way to explore the Waikoloa area-- rent the MOKE! You won't be disappointed.

We've been renting beach chairs and umbrellas from Big Island Motorcycle for several years. It's…read moreour go-to because of the quality (Tommy Bahama), very reasonable prices, and very friendly staff. Their location at the Kings Shops is very convenient as well.

This place was amazing. I highly recommend for all even first time riders. They made me feel…read morecomfortable riding the scooter for the first time and it was the highlight of the trip!

First the good. The staff are genuinely groovy and full of aloha, the rates were superb ($80 for a…read morefull 24 hours) and when we had to change our reservation they made no qualms and easily accommodated us. Now the bad, and it didn't take away too horribly from our experience. Our mopeds belched out lots of exhaust which made riding in tandem impossible, plus we got lots of cutting glances. My moped was less than perfect. Every time we hit the slightest bump, it would sputter and belch loudly and you can tell it was in a previous accident because the headlamp was held together with adhesive and zip ties. But no regrets and it was so much fun! In fact, each year when we come to the big island we're making it our tradition to rent one and zip around town.

Jay is the man! Super fun to scooter around the island all…read moreday. one of the best days on my trip.

Thanks to this business I was able to have a fun experience touring around Kona!! Customer service…read morefrom Andreas was great and he is extremely friendly and the convenient for dropping off scooter was amazing!!! Thanks you sooo much! Highly recommended! I am a returning customer once again! And very satisfied!! Hunter is super quick to respond and was able to drop off the scooter to me within an hour and picked up when I needed it! Great customer service from Hunter as well! Highly recommended!

There are good things. Very clean and good quality beds etc. Plus right next to national park…read more However, all the pictures showed a wonderful breakfast and setting. But NOT a good breakfast...even for basic needs. A McDonald's style sausage patty, some papia. They said we'd get some French toast but never got any. Then got half of a bagel with it. Small amount of papaya, coffee...that's it. So can't give more than 3 stars. Give a 3 because of how cute and clean it was. But I was interested in one of the many nice breakfasts shown/ indicated on their web page. Else it was very nice.

Good location with Volcano NP just down the road. We've stayed a couple of times here over the…read moreyears with variable experiences. Communication with management can be a bit spotty. Rooms are nice and the verandas are wonderful - be aware the walls are thin - beds are comfortable, though on the softer side. Heat is via a space heater and this has come in handy for the drizzly damp days on this side of the island. The floors can get cold though since we observe the Hawaiian custom of taking shoes off in the house - so bring several pairs of socks! We did experience a day where hot water was limited. Just be aware this is a family business and not a big corporate hotel with all the bells and whistles. Aloha goes both ways.

Malia was the best tour guide you could ask for! Her knowledge and passion of her home in Hana,…read morelove for the rainforest and its stories and history, and her fun inviting spirit made our road to hana adventure u forgettable. Wouldn't want to have that experience with any one else! Auntie Malia has given me a newfound love and appreciation for this island and it's many wailele!

A week before our trip to Maui I had a question about changing into swimsuits for our scheduled…read moreRoad to Hana tour and sent an email to the company. I received a reply within 30 minutes. The answer was Yes, one can change into swimsuits during lunch before the black sand beach visit and then change out of them at a stop after the waterfall stop to be dry for the ride back to the hotels. A few days before our tour I received an email confirmation that included other useful information, such as bring along swimwear, towels, water shoes and a light jacket for the air conditioned van. I had not considered the A/C and I'm always cold, so that is a very welcome heads-up. On the day of our tour we received texts that the driver was on his way. Pretty close to the scheduled meeting time the van pulled up to our resort. The van was spacious with huge windows. Our tour was full with all 12 passenger seats occupied. Our driver/guide was Travis. He was born and raised in Hana and was a wealth of knowledge about Hana, Maui, and Hawaii. He seemed to be related to all the locals he passed on the road. There was not dull moment. Among the stops along the way were Maui Tropical Plantation for breakfast, Auntie Sandy's Banana Bread stand for those that wished to purchase, Wai'anapanapa State Park (black sand beach, also with a lava tube and a blow hole), Pua'a Ka'a State Wayside Park (usually calm enough to swim but the falls were roaring due to rain earlier in the day), and Ho'okipa Beach with turtles on the beach. Travis was an excellent driver and guide. We got great value from the cost of the excursion. One minor thing did bother us. We are Jewish and were uncomfortable during the praising Jesus sing-along. Regardless, we recommend this tour and especially Travis as a guide.

Really 3.5 starts but rounded up. This was our second year flying from Oahu to do a staycation…read morehere. It is a nice and large resort. We really appreciate the kamaaina rate and amenities. We stayed in the palace Tower again this year and noticed quite an improvement in the rooms since last year. They were remodeled and were definitely much nicer. We really enjoy the pools, especially the one closest to the Palace tower. The only disappointing thing this year was that the bigger slide wasn't open the entire week. We were only there Sunday through Wednesday and found out the slide wasn't open Monday through Wednesday. Last year it was open every day. My nephew was definitely disappointed as the slides in the pools are the reason that he likes this resort and why we come. We also prefer the smaler pool. There are several restaurants on the property but as is usual for resorts the prices are exorbitant, especially for what you get. Most every meal we ate off the property. Drinks were very expensive at the pools too. Food and drinks being more reasonable and the slide at the smaller pool being open the entire week would have brought this rating very close to five stars. It's definitely a nice resort but some changes would make it even better. I think next year we're going to try somewhere else.

Pros: Pools are clean. Landscaping beautiful. View exceptional. Plenty of parking…read more Cons: A lot of kids running down the halls screaming. Teens loitering in the halls, knocking on doors. $20 daiquiris. Very few vegetarian options. Older man vomiting by pool who clearly needed help but no staff anywhere. Need more signage to get from parking lot to room.

Great place to pick up parts when your v twin bike is broken, Ellsworth has lots of parts to fix or…read moreupgrade your bike. We from Hawaii don't have many places to buy parts to fix your Harley Davidson so this is the go to place.