SUPER MAHALOS to BIG MIKE!!! My friends were visiting from Colorado and you made their trip even…read moremore special because of the MOKE If you are visiting Big Island and want a fun way to explore the Waikoloa area-- rent the MOKE! You won't be disappointed.

We've been renting beach chairs and umbrellas from Big Island Motorcycle for several years. It's…read moreour go-to because of the quality (Tommy Bahama), very reasonable prices, and very friendly staff. Their location at the Kings Shops is very convenient as well.

Bought my moped here new about 6 years ago . Just got it out of the shop after some major…read moremaintenance and she's running better than ever . These guys never fail to take great care of me and my bike . Highly recommended.

First the good. The staff are genuinely groovy and full of aloha, the rates were superb ($80 for a…read morefull 24 hours) and when we had to change our reservation they made no qualms and easily accommodated us. Now the bad, and it didn't take away too horribly from our experience. Our mopeds belched out lots of exhaust which made riding in tandem impossible, plus we got lots of cutting glances. My moped was less than perfect. Every time we hit the slightest bump, it would sputter and belch loudly and you can tell it was in a previous accident because the headlamp was held together with adhesive and zip ties. But no regrets and it was so much fun! In fact, each year when we come to the big island we're making it our tradition to rent one and zip around town.

Jay is the man! Super fun to scooter around the island all…read moreday. one of the best days on my trip.

Thanks to this business I was able to have a fun experience touring around Kona!! Customer service…read morefrom Andreas was great and he is extremely friendly and the convenient for dropping off scooter was amazing!!! Thanks you sooo much! Highly recommended! I am a returning customer once again! And very satisfied!! Hunter is super quick to respond and was able to drop off the scooter to me within an hour and picked up when I needed it! Great customer service from Hunter as well! Highly recommended!

There are good things. Very clean and good quality beds etc. Plus right next to national park…read more However, all the pictures showed a wonderful breakfast and setting. But NOT a good breakfast...even for basic needs. A McDonald's style sausage patty, some papia. They said we'd get some French toast but never got any. Then got half of a bagel with it. Small amount of papaya, coffee...that's it. So can't give more than 3 stars. Give a 3 because of how cute and clean it was. But I was interested in one of the many nice breakfasts shown/ indicated on their web page. Else it was very nice.

Good location with Volcano NP just down the road. We've stayed a couple of times here over the…read moreyears with variable experiences. Communication with management can be a bit spotty. Rooms are nice and the verandas are wonderful - be aware the walls are thin - beds are comfortable, though on the softer side. Heat is via a space heater and this has come in handy for the drizzly damp days on this side of the island. The floors can get cold though since we observe the Hawaiian custom of taking shoes off in the house - so bring several pairs of socks! We did experience a day where hot water was limited. Just be aware this is a family business and not a big corporate hotel with all the bells and whistles. Aloha goes both ways.

A week before our trip to Maui I had a question about changing into swimsuits for our scheduled…read moreRoad to Hana tour and sent an email to the company. I received a reply within 30 minutes. The answer was Yes, one can change into swimsuits during lunch before the black sand beach visit and then change out of them at a stop after the waterfall stop to be dry for the ride back to the hotels. A few days before our tour I received an email confirmation that included other useful information, such as bring along swimwear, towels, water shoes and a light jacket for the air conditioned van. I had not considered the A/C and I'm always cold, so that is a very welcome heads-up. On the day of our tour we received texts that the driver was on his way. Pretty close to the scheduled meeting time the van pulled up to our resort. The van was spacious with huge windows. Our tour was full with all 12 passenger seats occupied. Our driver/guide was Travis. He was born and raised in Hana and was a wealth of knowledge about Hana, Maui, and Hawaii. He seemed to be related to all the locals he passed on the road. There was not dull moment. Among the stops along the way were Maui Tropical Plantation for breakfast, Auntie Sandy's Banana Bread stand for those that wished to purchase, Wai'anapanapa State Park (black sand beach, also with a lava tube and a blow hole), Pua'a Ka'a State Wayside Park (usually calm enough to swim but the falls were roaring due to rain earlier in the day), and Ho'okipa Beach with turtles on the beach. Travis was an excellent driver and guide. We got great value from the cost of the excursion. One minor thing did bother us. We are Jewish and were uncomfortable during the praising Jesus sing-along. Regardless, we recommend this tour and especially Travis as a guide.

Did the sunrise tour and it was great! Everything ran on time, bus held up to 22 people, the fleece…read morelined ponchos they handed out help with the wind and cold and the views were breathtaking! I would highly recommend this tour company and the sunrise tour. Breakfast food at the end was good too! There were three options but I only got a picture of 2. The 3rd was a fruit plate with yogurt.

Love the Hilton Waikoloa - here for my husband's company retreat. They did amazing planning with…read morethe hotel. We stayed at the Palace tower. Nice renovations. The boat is no longer operable. There was one tram in service. We did walk most of the time. The hall staff Joseph was so friendly & cheerful with his services. The food was really good as well.

The good, the bad, the indifferent. Stunning views…read more Beautiful, well kept grounds. Overall, food is good and lots of options throughout the very large property. The natural ocean water lagoon is a nice change from a pool, but don't expect it to be teeming with sea life. Occasional fish and turtle will wander in. Dolphin experience is both cool and sad. Dolphins are well taken care of, but kept in very small pens and forced to interact with tourists. If you're at all animal activist-minded, not the property for you. The bad: The customer service is mediocre at best. Which is jarring coming from previous trips to Maui and Kauai, where service is paramount. Left standing at front desk in Hilton Diamond line for 20mins while guests walked up to main line and were helped. Property is aged. Rooms are fine. If you're a fitness person and you plan to use the gym, this is where the hotel website blatantly lies. The fitness center is two old, windowless room with horrible, dingy prison lighting. The equipment is broken, heavily rusted and at least 25-30 years old. Huge disappointment. (See pictures) The indifferent: There's no natural beach. Not uncommon for Kona. But sad that there's no access to tire-pools or ocean unless you swim/trek out beyond the lagoon. The Monorail is PAINFULLY slow. Be ready for a lot of walking (property is huge), the wait for the monorail (that doesn't travel in a loop, so if you want to go one way but the monorail is travelling the other, you have to wait for it to come back) because the wait-time is even more painful. Will update with more details as they come. Final Day / Checkout Thoughts: - Disappointing service at the breakfast buffet. Yesterday, we were sent away because we walked in 5mins after final seating (but made to stand and wait at host desk for 10mins). Ignored, so I asked a server, who refused to seat is. Okay, rules are rules...but then there's nowhere else available until 11am. Today, we show up at 9:45am and they tell us it's a 15-20min wait (and we counted 15 empty tables). They either need to hire more staff to accommodate the guests (as it's the only place to eat), or offer something else as an option. The buffet wasn't entirely bad experience. Sara, at the omelette bar, is everything bright and friendly you'd expect from aloha spirit and hotel team member. If she makes a pretty amazing omelette with a smile. As we walked out of the dungeon gym today, we stumbled on to another small workout room upstairs. All windows, couple pieces of equipment, kettlebells. Shame on the desk attendants for not saying anything (we just followed the signs). Disappointing.

Great place to pick up parts when your v twin bike is broken, Ellsworth has lots of parts to fix or…read moreupgrade your bike. We from Hawaii don't have many places to buy parts to fix your Harley Davidson so this is the go to place.