I had previously left a lower review on the basis that I suspected damage from the service but in…read morehindsight, while the damage wasn't present when I bought the car it's entirely possible that Gerry's wasn't responsible and they tried to reach out to rectify the situation. I didn't end up contacting them but hey, it's a Subaru and the part was $20 so no harm no foul and no reason to ding Gerry's over an unfounded suspicion. As I said before the service was carried out in a timely manner and for a great price, and I'll absolutely be returning to them for rotations and future tire purchase and installation so based entirely on the service I've updated the review to reflect my experience with them.

My Tire Pressure Monitor System (TPMS) light came on. I'm from Houston and use to going to Discount…read moreTires (DT) to address. But ooooof course, there are no DTs in Maryland so I turned to Yelp! I came across this business via Yelp and was impressed by the reviews. It's pretty close to my residence so I woke up early to get my TPMS addressed! Staff was helpful and I was able to pull right in and get my tires inflated. Thank goodness, there was no leaks and just truly air pressure. The technician gave me a brief rundown on what services are provided here so I'll be making this my go to spot for work that needs to be done my car!

My tire exploded after hitting one of these treacherous Baltimore potholes…read more A friend mentioned this place to me and they live up to the hype. They had me pull right up and had the right size. All for $65! I don't want to know how/where they're getting these tires. All I know is if you need a new tire fast send don't necessarily want to pay two to four times the price, this is the way to go.

Would not recommend. My tire came with a 7 day warranty and two weeks later, it's flat. I found…read moreservice poor and I had to fight an incorrect line item on my bill (review your bill carefully). They did have my tire in stock same day, which is hard for my size. There's a lot of other discount and used tire shops in the area that I'd recommend going to before I'd visit them again...

I recently installed new rims and tires on my RAM, and they should have come properly balanced, but…read moreof course they weren't. I didn't want to keep driving on them with the terrible shimmy I was getting in the steering wheel, so I went to several different tire shops, only to be given some ridiculous price to balance them or some far-off date for an appointment. I happened to be driving by and noticed their sign, so I figured I'd try my luck. They had several cars in the lot, so I wasn't feeling too confident that they'd be able to get to me the same day, but not only did they give me a good price, they got me in almost immediately and did a fantastic job. Afterwards, he explained why I was getting the shake and what he did to fix it. I drove off feeling confident and safe with the job they did. I would definitely recommend these guys.

Repair flat tire. Put repaired tire back on truck and put spare backup under the truck. Charge was…read more$15. Did the work right away, didn't try to sell me anything else. Excellent customer service. Highly recommend them. I will be back for any tire issues.

They sold me a 245 45 17 in almost new condition for $55 out the door, saved my trip. thanksread more

From the owner: Emelys tire services Haber all tires any zice $50…read moreGood tires and good quality We are open and offering our services until midnight. Visit us safely.

Dan was amazing and went to bat for me against the bad insurance of the person who hit me. He knows…read morehis stuff and was able to cite laws and requirements that they were potentially violating. The repairs came out really well.

I got my car fixed here from a minor accident. The front desk staff are ok and not that friendly…read morebut all the maintenance workers I interacted with who worked on my car were great. They were super helpful and seemed quite honest about my car issues and costs. The front of my car looked brand new when I got it back. Would definitely come here again for the great work done here.

Very quick scheduling to get my son's vehicle in there. Really appreciated the breakdown of the…read morerepairs as well as costs involved. This is a very thorough shop and I trust their expertise. I will definitely return if I need service in the future. I felt like the prices were fair given the amount of work. This is a great asset to anyone lives in Hampden as the shop is easily accessible on foot.

I ultimately gave this place two stars out of five, and I genuinely debated giving only one. The…read moreonly reason it isn't one star is because the staff are at least very friendly and welcoming. At first, I felt relieved to find a location close to where my elderly mother lives, and I hoped it might be a trustworthy option since other residents in her retirement community go there. I could immediately see why people feel comfortable: the friendliness is noticeable right away. Unfortunately, it didn't take long for me to start feeling uneasy... During routine visits for my mother's car, I noticed significant upselling and costs that seemed far higher than expected. For example, she paid around $120 for a cabin filter replacement that I later learned is often closer to $30 for her type of vehicle. That was the moment I realized I no longer felt comfortable trusting their recommendations, and I decided I would not bring her car back. I briefly considered giving them another chance with my own car, hoping the earlier experience had been a one-off. When I called about a simple headlight replacement (after already researching the exact part and repair) I was told they had to see the vehicle in person and was quoted an extremely wide range of $80 to nearly $500. I chose to go elsewhere and had the same repair completed for $40. I also found the volume of follow-up emails and maintenance reminders excessive and pressure-filled rather than helpful. Trust matters when it comes to car care--especially for older customers. Based on my experiences, I do not recommend this location and would encourage others to proceed with caution.

I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.