I like this place, clean, polite staff, and quick is what I like. Dr Shannon very good dentist, my…read morefamily and I been going to her for years.

The front staff, dental assistant and Dr. Yoon were all exceptional! Dr. Yoon was thorough during…read morethe process without any judgement. She explained the cost of everything and asked if had any questions multiple times. Catherine was my dental assistant and she was super gentle and sweet throughout the appointment. Diana (or Diane) at the front desk rocks! I will happily be back in 6 months.

I'm a bit heartbroken with this review. First of all Dr Boots is absolutely AMAZING at what he does…read moreno doubt about that. I can agree with those comments that say he's absolutely great in every aspect he's gentle, understanding, and doesn't push procedures you don't need like others do. Almost every time I've gone to him for over 10 years he's been the best with all my dental needs as well as my families. As a small practice I understand why he doesn't take any new clients cause his hours and his family needs are important and I understand that and respect that. When it comes to the front office it can be a bit frustrating & upsetting at times when phones aren't answered during work hrs or when appointments are canceled so last minute. I understand there are emergencies but contacting patients is important as well because they stop what they do to be there on time and part of customer service is communicating that. I've had pretty bad pain these past few days on a top right molar that I'm sure is going to be a Root Canal but I haven't been able to get a hold of anybody. I've called when they just open and have had to come in person during their work hrs and they are closed. No sign as a warning for patients. I understand the holidays are coming and at times they do close but I feel posting it in their front door or something would be the professional thing to do or The Staff taking care of that but at times it seems they don't care. The hours they have on their Yelp doesn't match in reality. I've tried calling several times and it's the same recording since we started coming 10 years ago it rings 2-3 times and then voicemail that It feels they never get to. I don't think I'm asking for a lot to be in the loop and know they will be closed from this date to further noice if that's the case. Maybe a new recording would be great it takes a few minutes to make one that sounds friendly and a bit more professional in my defense. Like I said I'm heartbroken because I really genuinely love coming to Dr. Boots but a bit more effort has to go into the front to feel some sort of compassion or to feel heard when someone is going thru some sort of pain and especially someone who is a recurring customer of 10+ years and has referred so many people here.. As desperate as I am I contacted another Dentist that gave me an appointment for Friday and even sent a text as a reminder and to save on my calendar.. that's all it takes and I felt heard. That's all...

After my dentist of 24 years retired, I struggled to find a suitable replacement -- until now. The…read moreinterim providers did not meet my expectations for professionalism and patient care. However, Dr. Boots has far exceeded those expectations. He took the time to listen to my concerns, explained the necessary treatments clearly and thoroughly, and provided exceptional care. I have complete confidence in his expertise and trust him wholeheartedly to manage my dental health for years to come.

I walked in with a really painful cavity, but I received a great experience from a friendly staff…read more They really made me feel comfortable and got me the remedy to get my teeth healthy again. Highly recommend!

The main dentist here is a real joke he stands around insulting people pretty rude. Then they will…read moretell you your insurance covers everything but they end up charging me double in cash and kept trying to get more. I been to other dentist that say he was wrong to charge me that cash. The quality of the dentures was very bad for $3,000 I expect better. But giving them 2 stars cause the dental assistance are very good caring and take their time. Thiet billing technique need to be taken a look at in my opinion

I'm honestly not sure why there are so many negative reviews for this location because I've had an…read moreamazing experience every single time I've come here. The receptionists are always welcoming, kind, and knowledgeable whenever I have questions or need clarification about something. The doctors have been phenomenal as well and have helped me tremendously. One thing that really stood out to me was when a crown from a different dental office unexpectedly came out while I was chewing on a granola bar (definitely not how I planned to spend my day!). Even though the original work wasn't done by them, they got me in quickly, thoroughly explained the process, and happily took over the treatment to fix an issue they didn't create. That level of professionalism and care meant a lot to me. I've been to this office numerous times now, and every visit has been positive. Like any healthcare office, they get busy at times, but I've always felt acknowledged and valued, even when they're juggling multiple patients. The staff consistently make an effort to greet you and ensure you're taken care of. Maybe I appreciate some of the behind-the-scenes work because I understand how busy front office staff can be, but both the small details and the bigger things have never gone unnoticed. The entire team has been friendly, professional, and genuinely caring. I'll absolutely continue coming here and would recommend giving them a chance rather than letting a few negative reviews sway your decision. Every experience I've had has been positive, and I'm grateful to have found a dental office I genuinely trust.

I rarely leave negative reviews, but I felt it was important to share my experience. My regular…read moredental office closed, and I was referred here because it was close to my workplace. From the moment I arrived, the front-desk receptionist was extremely rude and unprofessional. When I explained that I had a noon appointment for a cleaning, she abruptly asked whether it was for orthodontics or general dentistry. After I answered, she rolled her eyes and appeared irritated by my presence. I had a few questions about my appointment but it was clear she did not want to help at all. After several minutes of silence, I had to ask whether there was paperwork to complete. Without saying a word, she handed me a clipboard. When I returned the completed forms, she ignored me until I said, "Excuse me, I'm finished." She nodded, rolled her eyes again, and told me to "sit." I waited 48 minutes before being taken back. The dentist briefly looked at my teeth, said they looked fine, asked whether I was experiencing pain, and then walked away. That was the only interaction I had with him. Less than 5 minutes. I then waited approximately another hour for the cleaning. I considered leaving, but my insurance had already been billed for the services. I asked multiple staff members when I would be seen. One employee eventually told me that I could reschedule if I needed to leave which was unacceptable after I had already waited nearly two hours. I was also deeply concerned by what appeared to be dental instruments being used that had not been opened from new, sealed packaging in front of me. I intend to report this concern to the appropriate health authorities so it can be properly investigated. The poor communication, excessive delays, dismissive treatment, and concerns about sanitation made this an extremely troubling experience. Based on what I personally observed, I strongly advise you avoid this place at all costs. To top it all off my cleaning lasted a whole 8 minutes. Waste of time.

I am so pleased and happy with Dr. Marjan's expertise, she explained everything thoroughly and made…read moreme feel comfortable before beginning her work. The entire staff are so sweet, caring and fun. No pain and my teeth are flawless! So happy :)

Terrible office unprofessional dentist she stopped working on my root canal she didn't finish said…read moreshe had other patients and would refer elsewhere. I was nervous and told her I never had root canal before. I was shocked she was kicking me out pretty much and that's not all someone hit my car in their driveway I noticed and went to tell them to check their cameras I called the sheriff for report he asked them for the camera info and they weren't being cooperative. Stay away from this place. Worst experience ever. I didn't even want to give a one rating but had to.. I rate them zero!!!!

Dr. Steph & Debbie are amazing. I have high anxiety when it comes to dental procedures, but they do…read morea great job of calming me down. They have an amazing team and do wonderful work!

This is an honest updated review. I came here while I was living in California because of the good…read moreratings. While the doctors are friendly and seem knowledgeable, I had a crown done here in 2022; with insurance I still paid $1k out of pocket. Now the reason for the review is that I am currently seeing a new dentist and had let them know that the area around my crown feels sensitive and when I floss, is smelly. And I brush and floss regularly. My new dentist had let me know that my crown was not sitting properly and the X-rays showed that. I need to get it repaired so that it doesn't lead to an infection or decay. Since my crown is barely even 2 years old, they recommended me to call the dentist who did my crown to see if they could fix it or what other options are available since I'm out of state now. Upon calling, the front desk manager had let me know that "there's nothing they could do" because their X-rays show that it was fine. It must've been something I did to make this happen. Super unhelpful no matter what I suggested as to even flying up to Cali to have them look at it and "re-cement it" as the girl said that's all my dentist would have to do. Girl said she would talk to the owner (which I'm assuming she meant doctor) and get back to me within a business day. It's been 2 weeks now and I'm assuming this call will never happen so just beware if you ever get anything done by them. They will not be helpful after all is done. $$$ Lastly, they have incentives for reviews. Give a 5 star rating to get a gift card. That's why you see these reviews coming in spurts.

I would like to say and I mean what I say this , this is a nice dentist place despite the other…read morereviews, I went for 2 wisdom teeth out and I was scared so badly and one of the assistant Rachelle was super comforting and it was blink of an eye I was done , the doctor himself is amazing ! 10/10 the front office was also nice and understanding thank you so much for who was kind to me in there!

This dentist clinic has a staff in the office who are not professionals. Resume, visit the clinic…read moreand my Mom's evaluation was approved by the insurance only for the cleaning. The staff contacted me 3 times requesting an appointment and confirmation. Today they tell my mother that she was not accepted. Very bad professionalism of the staff for not calling us to canceled the appointment. Also they keep insisting to pay cash or credit so they can perform all dental work. This clinic I don't recommend and be careful because they would not help you. They don't value as a person. Bad experience, and recommend you whom may read this to message to be careful. Another thing this clinic the same staff insists that some jobs are done with very high costs and This clinic dental office should have 0 stars

Made an appointment at Lomita family dental. The Appointment was for a dental cleaning. I walked in…read moreand was greeted by the receptionist who is very friendly and welcoming. Everyone from the back came to the front of the office and greeted me. I felt welcomed. The office is very clean and has a TV so you can watch while you wait if you are waiting. Also, the chairs in the waiting room are very comfortable. The type of care I receive today was just for a regular check up for dental cleaning. I was taken to the back right on time and ready for my cleaning. The doctor Arlene Alana - Sy D.D.S and the dental assistant were very nice and know how to clean teeth and get the job done right. I like that the doctor is always there for my cleaning with the dental assistant. If you need dental care, I recommend Lomita family dentistry.

I had a great experience at this dental clinic. From the start, the receptionist, Dean, was very…read moreaccommodating--she took care of my insurance details, handled the approval process smoothly, and helped me schedule an appointment without any hassle. The Dr.Sy and dental assistant Susan were efficient and professional. They examined my teeth thoroughly and clearly explained their recommendations for future procedures. I really appreciated their attention to detail and how comfortable they made the whole visit. Bonus for fellow Filipinos: they speak Tagalog too! It made the experience feel even more welcoming. Overall, highly recommended!

This was my first time visiting Dr. Smile at the Lomita location and I had to get some work…read moredone.All the ladies at the front were so friendly and welcoming as well as Dr Kay and Vivian. He made me feel heard and was patient. Vivian was so friendly and sweet. She made me feel comfortable and was very informative. We had a great conversation as well. After my extraction procedure I was taken great care of. If you live in the Lomita area, I highly recommend coming here. Or if you live in the San Pedro area, I highly recommend the San Pedro location as well.. Thank you for a great experience!

I never imagined I would be writing a review like this, but I feel obligated to share my experience…read moreso others know they should always seek a second opinion before agreeing to extensive dental treatment. I initially came here because I had a painful tooth that I already knew likely needed a root canal according to my previous dentist. After beginning the root canal, I was told the decay was too extensive and that the tooth could not be saved. The dentist strongly recommended extracting it immediately. Trusting their professional judgment, I agreed. The tooth was extracted, a bone graft and membrane were placed, and I was told to return in about a week for a follow-up. Two days later, the office called and asked me to come back because they had a cancellation and wanted to take a full-mouth set of X-rays to make sure everything else looked healthy. That appointment completely blindsided me. The owner of the practice Dr. Nadi, came in and told me I had six cavities, several failing fillings, two crowns that needed to be replaced, another tooth that urgently needed a root canal, severe gum inflammation requiring laser treatment that insurance would not cover, and that I needed to start treatment immediately. For context, I had been seeing my prior dentist for nearly 22 years before making an emergency appointment with Dr.Smile, and had been there less than a year earlier and left with no problems other than eventually needing a root canal. I brush, floss daily, and use a Waterpik. When I mentioned that, I was told my previous dentist had done poor-quality work and that's why I supposedly had so many problems. Then I received the treatment estimate. With my dental insurance, the total came to $11,325, including approximately $5,200 for an implant to replace the tooth they had just extracted. The estimate also included numerous additional fees, such as multiple charges for desensitizing medication $95 each tooth for 5 teeth, expensive lab fees totaling $1,950, BioPure charges amounting to $800, laser gum treatment $600, and mandatory IV sedation for the future implant amounting to $1,000 for 30 minutes. I was overwhelmed and honestly broke down crying in the office because there was no possible way I could afford it. I explained that to the financial coordinator, who left to speak with the dentist and returned with what was presented as a solution: the treatment would be reduced to $10,000 if I financed it through Cherry at roughly $400 per month, and they encouraged me to begin treatment that same day. Thankfully, I decided to get a second opinion before moving forward. I returned to my longtime dental office the very next day. They took new X-rays, completed a full examination, and their findings were dramatically different. They told me I had no cavities, my back molar did not need a root canal, my gums were healthy and did not require laser treatment or a deep cleaning, both of my crowns were in good condition, and only one filling would eventually need attention. They also reviewed previous X-rays and told me they believed the tooth that had been extracted may have been salvageable. They have since taken over my care, removed my stitches at no charge, completed my cleaning, and will be handling my implant for significantly less than what I was quoted here, and without mandatory IV sedation. I understand that dentistry can involve differences of professional opinion. However, the contrast between these two treatment plans was so significant that I cannot recommend this office based on my experience. If you are ever presented with an extensive or very expensive treatment plan here, I strongly encourage you to seek a second opinion before making any decisions. It gave me peace of mind, and it may save someone else from going through the emotional stress that I experienced. I do want to give credit where it's due. Every staff member I interacted with was kind, professional, and compassionate. The assistants and front office staff treated me with respect, and I appreciated how friendly everyone was throughout my visits. My review is not about the personalities of the staff, it is about the treatment recommendations and the enormous discrepancy between what I was told I needed and what an independent second opinion found.

Started experiencing tooth pain on 9/3 due to a broken molar on my right side. The pain worsened on…read more9/4 and on 9/5 Dr. Mow and his associates were able to get me in for an extraction. He was very knowledgeable and made me feel like there was nothing to be scared of even though I'm terrified of the dentist His assistant made me feel very welcomed and comfortable as well. 10/10 experience

They are very thorough, gentle, friendly and most of all professional…read more They listen to your problem and address it to your satisfaction. Highly recommend it.