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    Moore Builders

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Moore Builders

    Balcony addition

    Deck construction

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    4 months ago

    Wanted to charge me $3,800 to install 6 kitchen cabinets. Absolutely ridiculous. Should be $500-600 at most

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    Jacob M.

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    5 years ago

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    Marble Builder Direct

    Marble Builder Direct

    1.6
    (24 reviews)

    ordere new counters and had them installed they had noticable scrathes in the surfaces and the hole…read morefor disposall switch not even there was i was told this was my fault. because i signed off thinking it would be taken care of. this has been the worst customer service ever. beware they want payment up front which leaves you at a disadvantage when trying to a resolution.

    Our experience with them was terrible, first the guy measured wrong, and the counter was off by 10…read moreinches(short). This was the first sign of trouble. Sorry, the first sign of trouble is when they demand full payment before the install. Then, the evening before the install, scheduled for the 4/10, they call and say they need the stove top for an accurate measurement but that will delay it until Saturday the 11th. They did show up and this is when we found out it was too short. They installed 2 of the 4 counters but had to take the other 2 back to the shop with them. I called on the 13th and they said it would be ready by the 17th. I called on the 17th and was told it would not be ready until the 20th. Again, they did not show up on the 20th. Finally, they showed up on the 21st and installed the counter. So, on the 11th they tore out the existing counters/sink/stove and now it is 10 days with no kitchen. Throughout this time all the communication was one way. Me, calling them to find out what the hell was going on. Now they were always polite, "Oh we will work with you" More BS. There was no sense of customer satisfaction for our inconvenience of missing work and having to arrange multiple people's schedule to accommodate them. I also asked for some reimbursement for the pain and suffering and was told we don't do that. DO NOT PAY UP FRONT, as you will just get the runaround.

    Rocksolid Surfaces

    Rocksolid Surfaces

    2.3
    (43 reviews)
    $$$

    We recently purchased new kitchen countertops from the Home Depot and Rocksolid Surfaces performed…read morethe install. The first step was measuring and making templates for the countertops. The process was done precisely and accurately. Shortly after the countertops were made an appointment for the install was scheduled. The two installers arrived on time and covered all surfaces before starting then explained in detail what work will be performed, which included removing our old dishwasher., installing the new dishwasher, sink and faucet. Work was completed within 4 hours and looks better than expected. Unfortunately, we forgot to take before pics but the after pics look awesome. Highly recommend Rocksolid Surfaces!

    I rarely leave reviews, but my experience with Rock Solid Surfaces has been so deeply frustrating…read moreand unprofessional that I feel obligated to warn others. We hired them in March with a clear promise: full design, fabrication, and installation in 2-3 weeks. As of mid-May, the project is still not complete -- and we are now approaching eight weeks. The delays were not due to complexity, but to blatant internal disorganization, poor communication, and a lack of accountability. I had to step in and design the layout myself because their team failed to do it -- despite being paid to manage that exact process. When I attempted to escalate the issue, I was met with dismissiveness and excuses. The owner responded with personal reasons why he couldn't address the problem (he was traveling and his business partner was adopting a child) -- as though that absolves the company from honoring a professional contract. Meanwhile, I continued getting vague updates, missed deadlines, and absolutely no sense of urgency. Worse, I've since checked their recent reviews and discovered that many others are complaining about the exact same issues: long delays, zero communication, and finger-pointing instead of solutions. I would never recommend Rock Solid Surfaces to anyone. If you care about timelines, professionalism, and getting what you paid for -- look elsewhere. This company may have once had a strong reputation, but based on my experience (and others' reviews), that reputation is rapidly deteriorating.

    Moore Builders - contractors - Updated August 2026

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