This place has so much potential! The facility itself is beautiful -- spacious, clean, and packed…read morewith great features. I really loved the number of pools, spa areas, and play zones for kids. It's definitely a fun and family-friendly spot. But unfortunately, my visit took a bad turn. I slipped and fell on a very slick floor -- and I hadn't even been in the water yet. There was no caution sign at the spot, and it only appeared hours after my fall. My leg is still sore, and it completely ruined what was supposed to be a relaxing day. A friend invited me and she's a huge fan of this place, so I really wanted to enjoy it too. But safety should come first. I hope the management takes this seriously and improves the floor safety. Sadly, 3 stars from me for now.

Upon arriving, I informed the front desk associate that I had a guest with me and would like to…read morepurchase a guest pass for him. I specifically stated that he was accompanying me. Despite that, the associate responded by asking if I would be the guest. The interaction was surprising and uncomfortable, as it appeared an assumption was made about who held the membership. My guest and I found the comment inappropriate, and it left us questioning whether unconscious bias played a role in the exchange. I believe all members should be treated with the same level of respect and professionalism, regardless of their race or appearance. While this may not have been the associate's intention, the experience left a negative impression and is something management should address through staff training and awareness.

Kids Club Windermere is awesome. They have fun, engaging and…read morekind teachers. The room is clean and safe. They always have a different theme to keep it interesting. This month was " every day is a lucky day in kids club" The kids were all entering a coloring contest with prizes, such fun!

Poor communication, rude and unfriendly attitude The people…read moreat the front desk are very rude and customer unfriendly. I had 2 free passes from the advertisement they did on Facebook. Day 1 - I faced no concerns and they also confirmed that I have another free pass that I can use. When I come the next day, they refuse to honor the second day free pass. They did not even bother to see my free pass email that was unused. They showed no commitment about the confirmation their own staff gave me that I have another free pass. The manager was not present and did not pick up the call. They are just making fool of people with false information. Waste of time. Beware of joining them. The only reason I was planning to join this gym was because of proximity to my home. I would rather go to other gyms who are much more friendly.

There is a major safety concern in the pool area. The hot tub is currently drained and there is no…read moresignage or anything blocking entry or access. The hot tub is about 4 feet to the right when you exit the women's locker room. without a barrier or signage, someone could easily slip into the empty hot tub and fall directly onto the tile. Additionally, there are towels laying in the hot tub that look like they've been there a long time. It's simply gross. So in addition to the safety hazard, it's a real eye sore as well.

Switched over from LA fitness and I'm so glad I did! They offer so much more machines and they have…read morechild care. Which was the main reason for switching over. All the staff in the childcare are so sweet and my girls love going.

Friendly staff and great facilities 10/10. I managed to keep the same work outs because of the…read morevariety of equipment.

This makes me so sad since I actually loved my time at this gym. unfortunately, I only got to work…read moreout here for less than two months. When I signed up for the gym with the manager I explained how I'm a single mom with a 15 month old and now I can only work out if I bring her with me. They had just opened a kids club so it was perfect, and I even asked about it closing and what would happen. She told me that I would have at least 1 month notice since you pay for first month and last month when you sign up for both memberships but she also stressed that it will not be closing cause it is doing great and was in high demand. I even have in writing that she does remember telling these things. They closed kids club without warning, not a call or text or email, a piece of paper taped to the door on the final night. I was upset since that's the whole reason I joined this gym and we got a utilize it for less than two months and I've already prepaid for a month that I cannot use now. I was told I had to reach out to corporate about getting my prepaid money refunded to me and there was nothing else they would do for me. I asked for my annual fee refund since I was there for less than 2 months and didn't wanna leave. I was told no since " I'm the one choosing to end my membership", and how I'm welcome to continue my membership without bring my daughter. As I explained to the manager when I first started , that simply isn't an option for me , I quite literally have to bring her with me or I can't go. When I spoke to Corporate I was told that I can take the refund for the prepaid month or I can choose to escalate, but she will purposely mark my request as " none need to Escalate" To ensure nobody calls me back. She said I can accept the month refund and stop asking for my annual fee refund or she will make sure I get refunded NOTHING. So she basically told me to shut up or they will keep my prepaid month for a program that they shut down and now a unless membership. I have to pay an annual fee and start all over at new gym now. I'm beyond disappointed. I don't care that it's no Annual fee refunds in their policy, I think good customer service for something that's out of my hands would be to give me that refund. I will say that the staff at this location have always been kind and taken great care of my daughter when kids club was open, I'm just beyond frustrated with how this has been handled.

Come join me at Training Grounds Fitness, the best small gym in Atlanta! They gave everything you…read moreneed to be a better you.

I got yelled at by a guy and was uncomfortable the whole timeread more

Came in as a Guest under my brother who has membership…read more Wow this gym is amazing and so spacious! With a kid play area, massive indoor and outdoor pools with a slide, I can see why it's so popular. There is a cafe onsite as well as yoga and all the other things you'd expect to see. Friendly service and excellent service. Everywhere I looked, I noticed someone was wiping something down. Lots of parking and tons of lounge seats for people to take a break from their workout or life. I wouldn't hesitate to drop in again when in town.

My experience so far is good. I only just started using this gym for yoga classes. The 4 classes so…read morefar have been enriching and enjoyable. Today I'm coming to use the sauna to reap the benefits of sweat. I came in early to avoid the days crowd. I'm impressed with the cleanliness, very clear instructions and everything in its place. The cleaning crew was everywhere but out of members way, which is impressive considering the number of members coming and going. The steam sauna is my favorite, reminding me of a few I used in Norway and Sweden. I have previously used dry heat saunas, but I find I enjoy the steam.

Adding photos of the Matrix converging press and row machines…read more I'm a member of several gyms locally. This spot is my go-to for chest and shoulder work.

This was one of my favorites...the equipment is up to date but if you are expecting a hot or even…read morewarm shower before work...forget it

Absolute best gym. It is a supportive community with fun trainers who customize your program based…read moreon where you are. They are encouraging and motivating. Highly recommend.

The training I've received at Body By Design has been life-changing. My goal going into this…read moreprogram was to correct my posture and build my strength back up. I was diagnosed with Thoracic Outlet Syndrome a few years ago, and I couldn't trust my body to do basis tasks. There were so many things I would avoid doing, because my body seemed so fragile. I literally lived in fear. When I started at Body By Design, I was scared that I might injure myself but the trainers made me feel at ease by ensuring me that these exercises were the best way to prevent injury. Not only do I not experience TOS symptoms anymore, I am able to use my body like I used to! These trainers have given me my life back and I am very grateful. I'll be signing up for another year once my current contract is up.