Those who live in Southern California have probably all seen the Sit 'n Sleep commercial with the…read morefamous tagline, "You're killing me Larry!" We had a spectacular experience at Sit 'n Sleep, Brea, with Sharon's assistance in the purchase of our beds. We wanted two split twin xls on an adjustable electric base, so we could position our individual mattresses to our comfort without having our spouse being affected. We needed fairly firm mattresses, due to our neck and back pains, along with a superb pillow. We have learned how much a good night's sleep can make the difference in aches and pains in the morning and how interrupted sleep makes for a sluggish and low energy day. This is a huge purchase. Almost as important as buying a house or a vehicle but on a smaller scale, because a bed is something we're in at least 8 hours everyday. It is not something replaced every few years. They are very costly, so we wanted to be sure we were at the right place and had someone who cared about helping us choose the mattress that was right for us. Sharon gave us an enlightening education on what types of mattresses we should look for. I bought a fantastic pillow, as well, that has changed how I sleep and wake up in the morning. The right pillow has always been a difficult find for me. They use this particular pillow on every mattress for their customers to lay on each bed to try out. Every associate, Josh, Tyler and Charles, who helped us at Sit 'n Sleep Brea was fantastic. They were all so kind and helpful and easy to work with. The bed arrived when scheduled and the guys set it up with care and precision and told us how to operate the remote with the various adjustable features. We went to multiple mattress stores over the last few years looking for our personal fit, and we can honestly say, that Sit 'n Sleep is our new go-to. They carry multiple bed manufacturers to choose from, as truly one size does not fit all. The 120 day guarantee for our mattress eased our minds considerably with our purchase. Knowing that we could return to exchange, if need be. At first we thought we might have made the wrong choice, as brand new mattresses start out more firm, but it took about two months to break it in to where we felt like this was indeed the one. It gave us peace of mind knowing that through the interim we were not stuck with a mattress that was not for us. In the end, our purchase was one we are extremely pleased with and are very thankful for both it and the warranty, should we need it for the electric base and the mattresses. All of that said, is why I confidently recommend Sit 'n Sleep for your mattress choice ... and thank you to Larry too.

We purchased a new adjustable king bed yesterday. We had…read morevisited one other store before shopping here. We were glad we stopped in we arrived pretty early which made it nice because the store was not busy. Josh was the guy we met as we walked in. He was very friendly, calm, helpful and well versed in sit n sleep line of mattresses and what we probably need for a better sleep. This is a big purchase but the price was better here and I think we would have regretted it if we bought a bed somewhere else.

I wanted to send a heartfelt thank you to the team at Custom Comfort Mattress. We had an…read moreexceptional experience ordering a bed for my mother-in-law. We needed a bed for our downstairs area while she is convalescing, but she wanted something comfortable and beautiful -- not a hospital bed. The Custom Comfort Mattress team helped make that possible, and it turned out to be the perfect solution. The bed was created and delivered promptly, and the gentlemen who came to set everything up were wonderful. They were kind, caring, and took the time to place the bed exactly where we needed it. Their thoughtfulness and professionalism truly stood out. We ordered the bed, box spring, and frame, and the quality is exceptional. You can immediately see and feel the difference compared to standard mattresses. When the time comes to replace the mattress in her bedroom, we will absolutely be returning to Custom Comfort Mattress. Thank you for providing not only an outstanding product but also such a caring experience during a time when our family really needed it.

Review 23/365 Day Challenge…read more I've seen Custom Comfort Mattress before they relocated to this newer location that was once the Grand Salon. They use to be where the New Barnes and Nobles bookstore is and next to the once carters Baby/kids clothing store. I met Roland 1st at the Taste of Yorba Linda 2 years back. He had a booth there promoting his business with a spin a wheel for merchandise swag he was giving away. Mee and a girlfriend was the lucky winner to score a travel pillow. Fast forward to now, my son took that travel pillow for himself so I'd like one for my traveling . Stopped into the new current location to purchase a few more travel pillows. The showroom has a really pleasant fresh aroma scent. Very welcoming along it was huge spacious and clean. So many different type of mattress for your needs. Love the modern headboard too they sell. Feeling the mattress you can tell it's good quality and it'll be a great investment for the long haul to get a good nights sleep you use daily'. Associate Josh was really nice and answered all of my questions. This business has been open since 1984, family owed and passionate about their mattresses they offer. I'm currently not looking for any mattresses at this moment but since i love the customer service and information i received. I'd definitely recommend my family/friends/ neighbors along myself to come give Custom Comfort mattress a look for my future needs.

We visited looking for a specific type of chair for our living room. We were greeted immediately…read moreupon entering, pointed to what we were looking for, and left alone. For some people, this is exactly what they want. However, when we said we were looking for something specific, you would have thought they would have asked some more questions. Instead, we just wandered around and tried to read the signage to see if anything was available in a lighter color. Overall, the furniture is discounted and often feels like it. The last sofa we bought here probably won't last much longer, as the back is sagging. But we still thought we'd give them a chance. We were there maybe 20 minutes before leaving, not finding what we wanted. However, we did stop by their little cafe for a cup of coffee and a cookie.

This place is a joke. Shop some where else. I bought a powerlift recliner 999.00 and paid for them…read moreto take away my old working chair. The told me 3 days delivery. They brought a regular recliner not the one I ordered. Told delivery person wrong chair told me to call store. The store told me the one I ordered is back ordered 3 months. Told them to bring back my old chair the guy cut all electric plugs. Called store again they agreed to send me a loner but still back ordered on the one I bought. Stopped by there today. They said I don't have a back order. So here is a chair I didn't order and they don't care. I will never shop there again I feel taken advantage because they don't want to give me the product I bought. Worst customer service ever

Leslie was amazing when we visited here! She was so knowledgeable and easy to chat with throughout…read morethe process. She recommended perfect mattresses for our body types and based on what we were looking for in a bed. Leslie took her time with us listening to our wants, concerns and needs and helped us make the absolute best choice for us. Mattress Firm had a great incentive for the Tempur-pedic bed we were interested in, $300 accessory credit (pillows etc) and 3% back. It was definitely a hard deal to beat. I also found a pillow that I fell in love with here and Leslie helped me identify a good pillow for my height and size. I absolutely recommend visiting her (and Yesenia was very nice while we were here as well). Leslie will get you right and keep it 100 which we really appreciated while shopping for a mattress!!

Good price good selection the sales person. Cody was very helpful in the process and picking the…read moremattress. Overall, we had a wonderful experience.

Stop your search and come here for all your slumber needs!…read more Stacy & Vince are an absolute gem. They were patient with my many questions and were very helpful in helping me find what I wanted and needed at the best price possible. I loooove mattress!!! I have referred several people to them and hopefully they have come here because I know they're gonna find exactly what they need! excellent customer service that's unheard of anymore. The knowledge this couple has is unmatchable. I doubt that AI has anything over them! LOL. Their place is welcoming and clean. The delivery service was white glove all the way through. I was able to sleep in my bed the day they delivered it. If I'm ever in need of any product they provide I will make sure to reach out to them.

Slumber N Serenity is a small but mighty, family-owned mattress shop that absolutely delivers…read more Don't let the size fool you--there are plenty of mattresses to test, with options and price points that work for a wide range of budgets. What really stood out was the service!! From helping us find the right fit to delivery, schelpping upstairs, and removal of our old mattress, everything was seamless and stress-free. You can tell they truly care about their customers and take pride in what they do. While I probably won't need another mattress for another 7 years, I would 100% come back--and happily recommend Slumber N Serenity to anyone looking for quality, value, and excellent service from a local, family-run business.

Had an embarrassing spill in the mall outside their store. Both employees reacted so quickly and…read morehelped me. Very kind. Very attentive Will shop here in the future Thanks again

Great service at the store. We got assisted by Michael who was not only knowledgeable about the…read moreprofession, he was patient, and able to answer all of our questions we threw at him. He got is the best deal possible which made it easy for us to decide on this mattress. Thank you!

5-Star Review for Jose…read more My wife and I purchased a Sealy Posturepedic Elite King mattress from Mattress Firm in late May. The mattress arrived the following week, but unfortunately, we discovered that the underside of the mattress had a tear on the corner. The damage could only be seen by lifting the mattress, so there was no way for us to have noticed it during delivery. I called Mattress Firm and spoke with someone other than Jose. I explained the situation, but I was told they would not exchange the mattress because we had signed off on the delivery. I explained that this was damage underneath the mattress that was impossible for us to see at the time of delivery. I asked to speak with a manager, but I was told the manager would not speak with me and that the decision would not be changed. Needless to say, I was extremely upset and frustrated. A few days later, my wife called again and was finally able to speak with Jose. From the moment he heard what had happened, Jose immediately apologized and said he would do the right thing and exchange the mattress for us. He kept his word, and my wife and I received a brand-new mattress without any damage. Jose went above and beyond and provided excellent customer service. He took ownership of the situation, treated us with respect, and made sure the problem was resolved. This guy deserves a raise! His customer service was outstanding and completely different from the experience we initially had with his coworkers. My wife and I will definitely be coming back to Mattress Firm, and we will be looking for Jose when we do! Thank you, Jose, for taking care of us and standing behind your word.

Five stars for Michael! We finally decided to take the leap and purchase a new mattress and he was…read morevery helpful throughout the whole process. Mind you, we were lying down on almost every single mattress. He was patient with us the entire time and made sure our decision was one we were both happy with. We're so very grateful he made this such an easygoing experience and provided lots of helpful insight. We'll be receiving our mattress VERY soon and we couldn't be more excited.

Beware they tow cars and have no customer service in empty stores. The overall look of the place…read moreis shabby for posh Orange County but has potential as a dollar store or marijuana shop. Should be avoided at all costs.

We have had our mattress for 10 years and decided to get the same brand because we loved it so…read moremuch. David was extremely knowledgeable and was able to walk us through each type of mattress and ultimately help us decide on a new one. We'd come back again.

Horrible customer service. Purchased a pillow online and this store refused to do the return…read more Called customer service and said the store should be able to do the return. It has been a process to do a return and they said I can mail it back but will charge $7! Never shopping with them again.

My husband and I have a Sleep Number Bed. We've shopped at several of their stores and always had 5…read more experiences. We went to the Brea store shopping for pillows. The one lady working there pointed us in he general direction of the pillows and got on the phone. No interest in helping us figure out which pillows suited us.