We visited looking for a specific type of chair for our living room. We were greeted immediately…read moreupon entering, pointed to what we were looking for, and left alone. For some people, this is exactly what they want. However, when we said we were looking for something specific, you would have thought they would have asked some more questions. Instead, we just wandered around and tried to read the signage to see if anything was available in a lighter color. Overall, the furniture is discounted and often feels like it. The last sofa we bought here probably won't last much longer, as the back is sagging. But we still thought we'd give them a chance. We were there maybe 20 minutes before leaving, not finding what we wanted. However, we did stop by their little cafe for a cup of coffee and a cookie.

This place is a joke. Shop some where else. I bought a powerlift recliner 999.00 and paid for them…read moreto take away my old working chair. The told me 3 days delivery. They brought a regular recliner not the one I ordered. Told delivery person wrong chair told me to call store. The store told me the one I ordered is back ordered 3 months. Told them to bring back my old chair the guy cut all electric plugs. Called store again they agreed to send me a loner but still back ordered on the one I bought. Stopped by there today. They said I don't have a back order. So here is a chair I didn't order and they don't care. I will never shop there again I feel taken advantage because they don't want to give me the product I bought. Worst customer service ever

Update: After posting my original review the store contacted me regarding the problems with the…read morecushions. They picked them up a few weeks ago, re-stuffed them and delivered them back to me today. So far they seem better. I appreciate that the store reached out and made an effort to correct the problem. It's still too soon to know how the cushions will hold up over time. I will update in a few months. But I did want to update my review to reflect that they have responded and have taken steps to make things right

The worst sofa I have ever purchase! I chose the firm cushions thinking they would hold up better…read moreand I am so disappointed! The cushions are sagging and the fabric is constantly getting stretched out and I have to wash the covers to regain their shape! After only five years we need to purchase new sofas because we cannot take living with these any longer! Even when we first purchased our sofas we had issues, the sofa arrived missing some of the connectors to connect the sectional pieces and within the first year we had the frame in one of the pieces break and we were without that portion of our sofa for quite a while while they repaired it. I definitely regret this purchase and would not recommend the company to anyone.

This store has the most beautiful florals and antiques…read more They feel and look so real. I will be shopping there again soon!!!!

I wish I could give this place zero stars!! We had a…read moreterrible experience with Full Bloom Cottage & specifically Loretta. She is very rude, un professional, hard to work with & unresponsive. We purchased a vintage dinning table & 8 chairs from her through our interior designer. The whole process of purchasing the furniture from her was a disaster. Around the same time we purchased the pieces, we were going through remodeling in our house so we needed her to hold our furniture for a couple of weeks till we are fully done with remodeling, she declined & threatened us that she will charge us daily if we don't pick up our stuff. Anyhow, fast forward. I had been noticing wood dust coming out of the dinning table & never ever it crossed my mind that could be an active live insect inside the table. So every week, my housekeeper would clean up the dust & then we would see more of it coming out! Until one day I was reading a bedtime story to my 5 year old child & in the story there was a termite eating the table & creating a hole. I was terrified & I immediately called my interior designer. She contacted a few of her friends including Megan at Eloquence to gather some information. After so much research & asking around it turned out that we did have wood Beatles in the dinning table indeed! Both my designer & myself contacted Loretta. She was very unresponsive. She would say that it's been so long from when we purchased the furniture & there is no warranty on the piece but never once she came up with a solution to help us fix the problem. & by the way it took us a long time to get a hold of her, after emailing her a few times & leaving a few voice msgs she finally said to get a quote from a fumigation company for her review & she might cover it partially! She is just a pain to work with. She had no recommendation & thoughts who to call & how to salvage the problem. It was like it wasn't her problem & she didn't care. These vintage pieces should all be treated before transporting & I highly doubt she had treated our table. I mean she had no proof & talking to her is like talking to a wall. She rubs people the wrong way & is just a disaster. Please don't buy anything from her. & if you do please inspect it in details. We had no clue this could happen. It's very disappointing because we spent a lot of money buying our dinning set & most likely we have to get rid of it. It's so disgusting to know there is live active insects inside the table & the holes underneath the table confirms it all.

Spoke to John and Irene about purchasing a couch. So far they have been super helpful, honest and…read morefairly priced. I've shopped around even online and so far they are the best I'll follow up with the purchase as well as the quality soon. But so far so good!

My contractor laid fresh pavers on my entryway surrounded by caution tape and some idiot from Ion…read moreDecor crosses the caution tape and steps all over freshly laid stone to put a junk flyer on my door sill. Are you kidding me?

We have been a customer of Kevin at Roma furniture for 6 years now. Each and every time Kevin has…read moretreated us with respect and offered us very good furniture at a great price. Thanks so much this your fast and friendly service! Stan & Ingrid Renna

Exceptional service by Kevin at Roma Furniture- delivered as promosed - loving my new sofa! No…read morepressure sales! Good quality and well priced furniture- highly recommended!

I've been coming back here often lately because I do like their collection of knick knacks, and…read morethey have sales going on. My last purchase was Paulaner Radlers on sale for $8.99, which is the cheapest I've ever seen them anywhere. I'm so glad I spotted them, and you best believe I bought all four! They haven't restocked them since though. Those are my favorite, and it's hard to find them unless you go to BevMo!, Total Wine, or another specialty store. The cashier actually added the number to text for World Market on my phone and led me through the process to redeem the Zombie coupon. Unfortunately, it didn't apply to my alcohol purchase, but I appreciated her effort! She's really tech savvy and informative, and I hope it's not offensive, but she was quick with everything on my phone, although she seems a bit older. So, I was impressed, and yes, it made the entire experience more pleasant. She also tried looking for a box for me, but I ended up buying a bag later. Anyway, there are lots of cute trinkets here, and they sell Palo Santo!

I remember going to Cost Plus with my sister when I was a kid. It was always a fun, exotic…read moreexperience. There was Pier One & there was Cost Plus - Pier One was the more corporate experience option. Then Cost Plus grew up. Some changes were immediate, some took a long time. I think it comes down to how I feel when I think of going there, specifically the one in Brea. This isn't a grocery store - why do we have to pay for bags? I'm buying bottles of wine & dishes, picture frames - if I buy dishes and home decor at Macy's, I'm not required to buy a bag. It was always part of my Christmas tradition to make Cost Plus my first stop for gifts - but a couple of Christmases ago, I bought a whole cart full of wine & food gifts. I was not allowed to take the cart to my car, I had to leave the cart in the store and trust that the employee helping me wouldn't be pulled away by time I brought my car around. And it was raining by the way. Once upon a time, the store would reward members with a $10.00 birthday gift. That got changed to a discount. So every once in a while I get a text message telling me about a promotion and I used to enjoy getting those messages. Now I just delete them.

This place has a really good selection, we ended up getting a couple couches and a couple beds for…read morea new little getaway condo. Pricing was competitive and there's 0% financing was Rad. Our goal was to go in and pay cash but I pay cash when we can have 0% financing. Everything should be delivered in about two weeks!

Its been 2 MONTHS, yes 2 months of emails, text and nobody calls back. We gave them almost 25…read morethousand dollars of business. And still one very expensive sectional is falling apart. They don't deny it. They acknowledged it's "now" discontinued...but after we saw nothing that fits our decor to replace. They avoid us like the Plague! Think about it...we purchased 25k of furniture and that's not even a lot of rooms. They still completely blow is off. This isn't what any consumer/customer should go through. Go to Matthis Bros. Or any other company that will be there to take care of you I think I'll have to sue them. I'm confident I will win but it's ashame they don't have management capable.

Thank you for leaving water out for my pup. All your decor looks very nice, too bad my dog would…read morejust tear it up.

They recently relocated the Pottery Barn in Brea Mall and was super excited to drop by. I am a huge…read morefan of their candles and drink ware collection. Unfortunately, the sales people probably think they work at a high end store as they literally ignore every customer that walks in. Come on, the people at South Coast has 100% better service than this small location in the "other end of the O.C. ". At least, acknowledge the people that walks in or walk right in front of you. 2 staff were walking around bypassing customers while trying to look busy. One other appeared to be on their cell phone, while another was seated talking to another staff. The outside of the store looks like Lowe's setup. . Not loving this at all. I am hoping to see some improvement in the near future.

The service was just fabulous they said hello is the right before we even walked in the door and…read morethey got us right what we wanted they took it straight to the bed it was gorgeous it was oak solid wood and my daughter just loved it's for her it's a loft bed is..... Oh and the value was just on the DOT it's only going to cost her $600 was $50 deposit that she put down on it and she pays the rest of it when she gets her check in full they have the most gorgeous four-post bed there but my God it's expensive and that's on half price they want $100,000 for it but you have to have to definitely have to go see this this place is just got everything you need for your home all kinds of furniture trust me and a good price I I put that on my life it's a good price so I recommend if you're looking for good quality furniture go see these guys they're nice they're they're totally totally totally know what they're doing and they are always giving a service with a smile and a shake of the hand as we left so you are good quality furniture at a low price go check these guys out !,they're on Valencia and Harbor boulevard right there on the corner can't miss it!, don't judge the place by the way it looks go inside look around take your time they won't rush you when you're ready they will help you out or if you know what you want just let him know they give you service with a smile I'm telling you these guys are really good at what they're selling and what know what they're doing I've definitely going back there for whatever else I need for myself and for what my daughter needs for herself to 100% satisfaction keep up the good work guys awesome possum LOL thanks.

I'm in my early 20s and I'm on a budget. The style of furniture here primarily appeals to older…read morefolks, or parents looking for bedroom furniture for young kids. Fairly overpriced for what they had. The place is huge. But for such a large selection I was disappointed with the selection and presentation. The place felt very dingy and didn't make me feel excited about buying anything. I was the only customer in the warehouse, I walked by the only worker in there several times (the owner?), and he didn't greet me or offer to help me the whole time I was there.

So worth the drive! Jon addressed all of our questions, and even had a few for us to think about…read more Prices were competitive, and ended up with a quality dining room set that was exactly what we wanted, and matching counter chairs. Customer Service was great, and no pressure to make a sale. Thanks Jon. Appreciate you and your business.

A returning costumer from 2010, we were greeted like family by John. My wife explained to him what…read moreshe was looking for which I thought we'd never find. John visually scanned the show room, turned to us saying follow me. He proceeded to lead us to his what I thought was the perfect dining set. He then suggested a different chair that made the set even better for a price that is much less than we expected. He ordered us the table with 4 chairs and we will pick it up in 2 weeks. The variety of show room dining sets and stools is excellent. They also carry special order amish made dining room furniture being dinettes with matching credenza's. Thank you John. See you in 2 weeks!