Only place I go to get my oil changed. They are the nicest, most professional place. Also, there's…read morea 20 % off discount Yelp coupon towards your entire purchase !

I absolutely love this service! Skip the waiting room and…read morehead over to your local Valvoline Instant Oil Change Shop. You can wait in your car while your mechanic changes oil change! Plus you get air in your tires, air filter changed everything you need for a smooth summer with no surprises! Get 20% off your oil change with this coupon and have a worry free summer!

There have been times a last minute issue on my car popped up and I needed a close place to check…read moreon it. The most recent one was low air pressure in one tire that I had put air in recently and figured there was something wrong with it. Gerry's Tires was able to let me walk in (I called first to make sure they could see me) and address my issue. There was a nail in the tire that they patched up. It took about half an hour and I can't thank them enough to seeing me last minute. Professional employees and a great quick service to address car issues!

I had previously left a lower review on the basis that I suspected damage from the service but in…read morehindsight, while the damage wasn't present when I bought the car it's entirely possible that Gerry's wasn't responsible and they tried to reach out to rectify the situation. I didn't end up contacting them but hey, it's a Subaru and the part was $20 so no harm no foul and no reason to ding Gerry's over an unfounded suspicion. As I said before the service was carried out in a timely manner and for a great price, and I'll absolutely be returning to them for rotations and future tire purchase and installation so based entirely on the service I've updated the review to reflect my experience with them.

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

dealership said i need brakes and rotors due to loud noise in…read morerear of car, Royal said my brakes were fine had 95% on my pads and rotors were fine. A heat sheild was laying on my mufler they fixed it no more noise for a small cost. dealership would have charged me $500,00 for brakes and rotor turn done, I praise Royals honesty and brain power. always get a 2nd opinion before dealership estimate

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

This isn't about the service done on the car but rather the wait time we have had…read more My partner called ahead the day before to check and see if we would be able to bring our car in early and have our tires changed (all 4). We were told if we came early the tires would be here and that we could get the service done in roughly an hour. (I planned for two at most just for safety, so ballpark 10am). We came right before 8am, and were told the tires are not arriving today until 10am. So we left (walked) and went to a nearby coffee shop to kill time. Came back at 10am to hand off keys (theypicked up keys probably about 10:20am) and it's almost 1pm now and we aren't done yet. The deal to save $30 per tire was nice to replace all 4 (total of $120 savings) was a good value, but the time we spent here has cut into the second half of our day and we have family visiting and staying with us for their birthday brunch (so this much time aside was not in our plans. The man helping us today was courteous and friendly, but this place definitely wont save you time unfortunately. We finished around 1:15pm!

Visited JiffyLube #245 Friday, July 12, 2024…read morePasadena, MD 21122 Justin, CSA, greeted me and ask what service I needed. I told him my car was a 2001 and I just wanted an oil change and my cooling fluid topped off. After checking my engine, he came back and showed me that I needed brake fluid. I agreed. Danny and Ken where there to explain about my 2 lights that were out, so I had them replaced also. All these things were explained in a clear, courtious way. This was without a doubt, a very productive and pleasant visit to Jiffy Lube. They cleaned my windows inside and out. Their whole staff acted very professional and kind and that's a very nice change in this day and age. Thanks again. Carole Daubert cdaubertmascari@yahoo.com

Radiator flush = 6k blown motor "We can't diagnose the…read moreproblem" Don't fall for what they are selling or you could end up paying big

STAY AWAY. These people are liars looking to steal your money and your time. They make simple tire…read moreservice impossible. Incompetent management and simpleton workers can't follow a schedule- you will wait hours for a tire. After waiting four hours for one tire I left. This place is trash.

I came to this establishment when a family member recommended getting my new tires from here. Let…read moreme start by saying Isabella is that girl! I love her! The dealership was trying to charge me $700 to change my tires. Well I didn't want to spend that much on some cheap tires. So I came here and Isabella was able to help me save money by getting the service done during the EPIC sale weekend! The service was quicker than stated, and my ride is so smooth! I'd highly recommend coming here. Also thank you everyone for the reviews, I had to trust my handy dandy Yelpers!

The manager Dave believes it's okay to disrespect customers. I called in to see if there was a wait…read morefor an oil change and whoever answered the phone said "there's no wait bring it in and we'll take care of it." Trekked through the snow to get there about 30 minutes later and arrived to an empty parking lot and an empty lobby. Dave said it would take 2 hours for the oil change. He then tried to tell me that's normal for an oil change. He then started to talk down to me and speak to me disrespectfully when I was confused about that, having had most every oil change i've ever had take 30-40 minutes. For a company to promote someone so easily prone to disrespecting customers and someone so full of crap is a pure reflection of this entire store's attitude towards customer service. Do NOT give them your service unless you want to waste your time and support rude and disrespectful people.

March of 2023 I bought what I thought was a brand new battery from this jiffy lube. When I went for…read moremy oil change and car check up at another location less than 5months later, they told me my battery was not good and I should go back to where I got it. I went back they claim they test it and it was fine. Now less than two years later the battery is dead and they say they cant do anything about it because they only offer a one year warrant. No credit towards a new battery....... nothing. The stand life of a battery is 3-5years. Needless to say I went and got a battery from auto zone, they installed it for free, 3-5 year battery life and a 3 year warranty. It was also $36 dollar cheaper than the junk Jiffy Lube sold me. SAVE YOUR MONEY and pick another location. This establishment has alot to learn about honesty and customer loyalty. I will drive to the extra 20minutes to the other location in middle river. Ohhhhh 3 months ago they tried to charge me over 600 to change tire pressure sensors.... they said they couldn't tell which one was bad, so I should change all of them. I took my car and left. Went to a nearby shop within two mintue they told me it was my back left tire but my front right was also giving a low reading. They recommended i change both, but I could wait on the front right if it was not in my budget right now. Needless to say, had all four changed for $260, my tires pressured and a tire tred reading.

They charged me $70 for a $10 cabin filter I'll never go…read moreback to this place again complete rip off , buddy's 1st job should be to tell the price and not how much the part cost

Fells Point Auto Repair is fantastic. I went for state vehicle inspection and was able to get the…read morenecessary repairs done in the same day. All of the services were reasonably priced, and the work was very thorough and professional. I really appreciate their help. I highly recommend them. I know I will be going back the next time my car needs work done.

I brought my car in for the Maryland Vehicle Safety Inspection. The mechanic called out a list of…read morerepairs after the inspection, claiming they were required for the Maryland inspection to pass. After doing my own research, it became clear that not everything on the list of repairs were safety-related or required by the state. Only after pressing the issue did the mechanic (named Malik) agreed and revised the list, which already raised red flags about trustworthiness of this shop. The experience only got worse from there. I dropped my car off early the next morning, as instructed, and called later in the day to ask Malik when it might be ready so I could arrange a ride. Instead of a simple, helpful response, I was met with outright hostility. When I asked, "Do you expect the car to be ready today or tomorrow?" Malik curtly replied: "Your car will be ready when it is ready." I asked my question a different way. Malik replied with the same exact response, " It will be ready when it is ready" I tried to explain that I just needed an estimate to plan my transportation. Malik responded "What part of what I told you don't you understand?" This level of rudeness and unprofessionalism toward a paying customer is completely unacceptable. Clear communication and basic respect should be the bare minimum, especially when you're entrusting someone with your vehicle and paying for their time and expertise. I cannot in good faith recommend Fell Point Auto to others. There are plenty of competent and respectful auto professionals in Baltimore , Fell Point Auto isn't one.