I couldn't ask for more in a pest management company. They're aware of our dogs are garden and all…read morethe possible issues we could have without their service. I've lived all over the country and have never encountered the amount of ants that we have at our house. Zach is a genius not only does. He know everything there is to know about getting rid of these ants and making sure that we stay safe in the process. He's a delight to work with. There's lots of companies out there and maybe even some at a lower price, we've been approached, we stay because of Zach. All five stars go to him! If there's an opportunity for him to be promoted or given a pay increase, I wouldn't mind our monthly price increasing as long as it all goes to Zach. I'm sure other customers would agree.

Great service for facilities, highly recommend! Great communication, very knowledgeable, very nice…read moreworker. -WSPA

It all started when the original pest control company recommended by our builder didn't have…read moreavailability, so he referred us to Diablo Valley Pest Control. I spoke with Luke, and we were able to get service started right away. Luke is professional, accommodating, and very responsive. The service itself takes no more than 10 minutes, yet it keeps our home bug-free. Highly recommended!

Started service with Luke a couple months ago when I started getting some ant trails in the…read morekitchen. He got me on his schedule quickly and came out for the first treatment. He makes things super easy, communicates well, and does a great job.

Ten years ago, we had a major rodent infestation in our home (attic, subfloor and walls). These…read moreguys came out, sealed our home, cleaned the attic and subfloor areas, re-insulated and did not consider the job complete until there was no more evidence of the infestation. For the last 10 years, we have been rodent free. Recently we had major plumbing work done and some of the sealing work may have been compromised. We called The Original Rodent Proofers to come out and look at the prior job and tell us what needs to be done to re-seal the house. The inspector (Brandon) said that the plumbing contractor did a good job re-sealing but would look at each entry point and make sure that the job from ten years ago was still in good shape. This is being done at no charge since they stand by their work. These guys are a 5 star business.

I called around all the top reviewed places and decided on Original Rodent Proofing. They were…read morecompetitive, not the cheapest, but Shannon Lee sold me on their work, along with Brandon (owner's) call to check in and answer any questions. Their warranty on work done was another key factor. An electrician found a dead rat and droppings in the attic, so I needed clean up and rodent proofing. In the crawl space, a bunch of the ducts were unattached by wear and tear and plumbing work that had been done in the past (which I didn't know. No wonder my gas bill was so high over the winter!). Shannon and team cleaned everything up, sanitized, reattached the ducts and rodent proofed the whole house on the outside. Apparently the attic was vulnerable, as prior owners' foam had been chewed through in the eaves. After they were done they set traps which will be checked every few weeks. I will update if there are any further rodents but I am confident in the work by the company and team. I highly recommend this family owned company.

Had our 3 month treatment for the outside. Jordan was very…read morepleasant and professional cleaning our cobwebs, spraying, and graveling. Thank-you very much as we continue NOT having anymore ants in our home!! I would definitely recommend this exterminator to friends and family. Thank-you, Homeshield!

2 missed appointments by Technician:…read more I had a scheduled appointment on a Friday, in the morning for a termite inspection. The day of the appointment, at the time of the appointment, I received a txt message from the technician mentioning that they would not be able to make the appointment as they were double booked. He proposed to re-schedule the appointment. I had already taken the morning off to meet the technician, with hours and income loss. But, I decided to re-schedule for the upcoming Tuesday. Tuesday comes around, and again I take time-off work and income loss to meet with the Technician, and they don't show up the appointment. This was the second time of missed work and income. I reached out to the Company to advice them and they prompted that they could reschedule me, but at this point my trust was already broken. The Company didn't take my time seriously. Company's should learn to appreciate that their customers are taking time out of their day to meet with these technicians, which translates to missed income or having to substitute the time-off with vacation time that can be used for the family.

After getting multiple estimates from different rodent and insulation companies, I can confidently…read moresay that Honest Rodent Proofing was by far the best experience!!! Best company - by far- in the Bay Area. AND they a the licensed too! Verrrrry important!! Many companies on Yelp are not licensed companies. AJ and his team went above and beyond to make sure everything was done 100% right. They were incredibly thorough, detail-oriented, and took the time to explain everything along the way. AJ especially stands out. He is a very reasonable guy, and transparent with what needed to be done, which sadly seemed like a rarity these days in the business world. I can tell he genuinely cares about doing the job properly and treating his customers fairly. At no point did I feel pressured or upsold (like I did with the several other companies I met with) just honest advice and quality work. He even offered to come over after the job was done to do a final walkthrough and address any concerns (if any) with my dad. The whole team was professional, hardworking, and they clearly take pride in what they do. If you are dealing with rodents or insulation issues and want a company you can trust, go with Honest Rodent Proofing! Thank you AJ, Yami, Jazmin, Aldo, Brian Ray, Sam, Francisco, Esequiel, Clemente, and the rest of the team!!!!

We recently had our home rodent proofed by Brian and Francisco. They were on-time, courteous,…read moreknowledgeable, and friendly throughout the service. They were able to point out the weak spots in the home and how the protections they installed to guard against rodents. Looking forward to the follow up visits and really appreciate the 1 year guarantee. And they made a very cool rodent proof door for our crawlspace!

Pest Protection Services has been servicing our home for 11 plus years, keeping our home bug free…read morefrom ants, flies, cockroaches, etc. They come regularly for 11 years and had 0 issues with them. Daniel is the owner has provided nothing but amazing service throughout the years. My husband and I are very busy with work and he's been very patient with our schedule and so flexible. Don't trust anyone else with your pest control needs, but Daniel. You can ask me questions for more information about Daniel.

Been a customer for a few years. They offer great service and have excellent customer service.read more

Jonny was on time, knowledgeable, friendly, caring, and patiently explained the situation (bat's…read morenesting) and took care of us with excellent customer service. I will definitely refer him and the company to all my friends, family and neighbours. Thank you, Lila

Wilbur came out promptly and was able to help us with a bird issue. Friendly and quick service!read more

I'm a first time customer and the experience has been fantastic! Great communication and the crew…read morehas been above and beyond in their work! Oscar came to do the initial inspection and was very thorough and addressed all my questions and concerns. He went above and beyond to ensure all areas of my home were secured from all pests. He's a pleasure to work with. And Elijah did an amazing job spraying my entire house to get rid of a big ant infestation outside. They make their follow up appointments on time and addressed any issues or follow up concerns that I've had. Very pleased with their service and customer care.

As someone who recently transitioned from city living to a new home in a more rural setting, I've…read morehad to recalibrate my tolerance for the occasional "nature-related surprise." Hearing scratching in a wall or imagining a mouse indoors is, for me, a five-alarm situation--so finding a reliable, professional pest service was not optional. Smart Pest Pros truly delivered when I needed them most. From the outset, they were responsive, patient, and reassuring--even as I admittedly brought a fair amount of concern to the situation. They conducted a thorough inspection and, importantly, found no active rodent issues. What they did do, however, was just as valuable: they proactively sealed the home to prevent any future entry from mice, birds, squirrels, or other unwelcome visitors. The quality of the work stood out. Everything was completed with a high level of care and attention to detail, and the finished result looks clean and professional--no unsightly patches or obvious fixes. It's clear they take pride not just in effectiveness, but in presentation as well. What impressed me most was their commitment to follow-through. They came out more than once to ensure everything was properly addressed, which provided a level of reassurance that's hard to overstate. Even though my situation turned out to be more preventative than urgent, they treated it with seriousness and respect. For anyone--especially those new to living outside a dense urban environment--I would strongly recommend having them assess and seal your home. Prevention, in this case, is not only practical but incredibly valuable for peace of mind.

Great customers service! Very knowledgeable and professional crew! Affordable prices!…read moreWe called to couple of pest control companies and Planet Orange were the first to respond, Scott called us back and knew exactly what need to be done and provide us with a very flexible availability! If you are looking for a pest control company,stop looking! Planet Orange are your people! We used them for both of our locations and definitely will use them again! Highly recommended!!!

Planet Orange has been wonderful. The pest control has been excellent and the customer service is…read moreprofessional and worth more than five stars. We can't thank Juan enough for all he has done for us and how kind, intelligent and thorough he is. We've had a few other technicians at times and they have been great too. I tell anyone with issues or pest concerns to contact Planet Orange and you will be pleased.

Also see my earlier review 5 Star on work Certech for me with an Ant problem I was not able to…read moresolve myself. Unfortunately, I had another occasion recently to need pest control services in connection with a rat problem I was having. We had used a different service provider 9 months or so earlier and had the problem under control until it wasn't again! The earlier exclusion work that had been performed had been compromised. I had found the likely place they were getting in and had reset traps in the basement; but, because I had had such a good experience earlier with Fermin and Certech, I called them up to get their professional experience and assessment. As was the earlier case with the Ant issue, they were responsive to my call, came out within 24 hours, and just brought a huge dose of professionalism and reasonableness. I don't know what it is with the pest business; but, I just always feel like I am being fed a bunch of scare tactics, oversold, and then left in the end too often with an ineffective solution , a long-term contract and difficulty in following up once they have the contract. That just hasn't been the case with Certech and it stands out as different from their competitors and is also so refreshing. Fermin was as patient, friendly and knowledgeable as he had been when he came out to our house earlier for the ants, and he worked with me to acknowledge the work already done and then advise and recommend only what incrementally needed to be done. He even helped me clear the catches I had in the traps I had set and rebait them. He also confirmed my assessment on the place they were likely getting in and helped me reclose that; but, also took it upon himself to do a comprehensive search for other exclusion gaps including up on the roof when he noticed a place our oak tree was touching the house. At the end, once again differentiating themselves from their competition, there were no exorbitant charges for the visit and no hard sell for a continuing contract. He was so honest he even told me I should be fine now with how things were and just to keep monitoring the exclusion areas and check the traps now and then. And, to call them again if I ever need them. So refreshing and, once again, renewing my faith that friendly, quality, professional service is still available in our community.

I have been a client of Certech for six years. They consistently deliver stellar service and at a…read moregreat price. They are always on time and have great communication before and during every visit. For instance, we keep our backyard gate locked, so they call every quarter to schedule a convenient time for the service rep to come by. Although every rep we have worked with was friendly, professional and respectful of our property, our current rep Jonathan is amazing. He's been our rep for two years. Every time Jonathan visits, he takes great care in removing spider webs and thoroughly spraying the property. He does his job with joy, which is what I feel knowing the insects are under control! Jonathan always asks about my family and is such a genuine person. I never thought I would love a pest control company this much!