Amazing quality and value here. Chose to add tint and PPF - paint protection - to entire front of…read moreour new vehicle. The car remained indoors the entire time while they worked on it, and were on time with completion. Everything looks great. Owner Odi and Drew went out of their way us. Will bring our other vehicles to get tint and PPF.

I just had dent and scratch repair, sanding and painting, and a full detail done on my vehicle…read more Odicar was down to Earth and shared reasonable expectations and prices to get the work done without breaking the bank like a body shop would do. My car looks fantastic. I am very impressed what they were able to get done in a detail shop! Every time I walk up and see my car, I smile. The only critical feedback I have is to give a longer range of time it may take to complete the work. This job took 1.5 days longer than anticipated and that could've just been addressed by being more conservative when telling me how long it may take. I also recognize I shouldn't drop my car off if I'm on a time crunch and everything is an estimate. Overall, I am very satisfied with their work and will use them again.

I frequently scrape my car in grocery store garages and on other things that happen to be in my…read moreway. I saw a recommendation for Collision Car Center on Nextdoor and I have used them twice In the last 2 years. Every employee there is competent and friendly and answers all my emails quickly. Besides really good work, this last time they even buffed out some scratches that weren't even on the work order and the inside looked as good as the outside! You wouldn't be sorry if you entrusted your body work to them. Truly.

I really appreciate the team here. I had a big issue at this other mechanic and they worked with me…read moreto resolve it. I scratched the side of my mini van across multiple panels and Luani and Jacob were so awesome- honestly treated me like a human being and provided me with honest and reliable service. They also did great work! I cannot recommend this place enough! If I could I would give them more than 5 stars!

They do great bodywork, clean your car inside just like new…read more When we picked our car up. Shout out to Kat front desk young lady.. Thanks to all Job well done 2016 Rogue Suv 5/25 Jaz and Bob 10 stars to your business

Worst experience I have ever had with an auto shop. They had my vehicle for 5 months. I understand…read moreparts can be a challenge to locate. Even so..I called every two weeks after 2 months and got a different story every time. In the meantime they made it completely undrivable. Had it towed to another shop who said they could have it done in 3 weeks. Got honest answers from them on day 1. Fix denied having received any payments from insurance company until I sent them copies of cancelled checks with their name on it. Now they want to charge me parts restocking fees-- not at their cost but at a markup. They are crooks.

Took my car in for an inspection and they found that it was not safe to drive and took it in that…read moreevening. Very nice people and very good service!

This is an absolute trash business, likely taking advantage of higher incomes in the area. I asked…read morefor an estimate on my recent collision. All cosmetic damage. Listening to reviews, I thought I could trusts these people to give me a decent quote. Previous quotes I requested at other locations had been listed the fix between $2000-$4000. Here, they set my estimate at $9000! Basically the cost of my vehicle. This place is a joke, and I'd avoid it at all costs. Getting my work done at H&A Autobody LLC in Everett for $2000. And they're willing to use used and after-market parts for an even greater discount. Highly recommend H&A auto body.

Complete professionals, from the estimate to the finished product. They worked with my insurance…read morecompany, gave me daily updates on progess and finished on time. The people I worked with were friendly, courteous and kind. I recently damaged my car again, and am bringing it to them without shopping around.

I went through Hernandez to fix my RAV! I was actually impressed with their services! When I…read morepicked up the car, it looked like it was off the showroom floor! They were very careful with details and the metallic color of the RAV! I would definitely reach out to them again!

I stopped by for a quote to fix my 2012 Acura's dented front-end after a suggestion from my…read moreneighbor. I immediately got a good vibe when talking with Ernie and could tell he was a trustworthy and honest guy. He gave me great advice and kept the repair within my price range knowing I was paying out of pocket. He works quickly and I was blown away by the color match despite opting to save money by not having him blend paint onto my doors. I highly recommend his services!

Was paying out of pocket for my crumpled up back door. Went to 3 other well known body shops, their…read moreestimates were similar. Which was way more then I was willing to pay. Happened to walk by Westcoast Auto Body, not far from my home, and on impulse went inside and talked to Ernie, the owner, an old-school guy who knows his trade. Returned a few weeks later with the car and got a very reasonable estimate. The outside door panel would need replacement. (I already knew that from the previous estimates.) Arranged a drop-off date. The work was completed on time and I picked up the car this morning. Very impressed with the paint matching and the job over all. Good work at a good price. What more could you ask for. Highly recommended.

Someone sideswiped my parked car and tore off the rear fender. I got a quote from one of the big…read morechains, and it was half again as much as the one from Beacon Hill Collision. The new fender looks great, and they detailed the car inside and out, which I didn't expect. My small quibble is they didn't keep me as informed as I would have liked - I had to call for updates. But they were quick and did an excellent job.

Wow. Took in my 2019 Mini Cooper for some body work under a geico claim. Did an excellent job and…read morenot only fixed the issues under the claim but also fixed some other minor body damage for the same price! Then I got IN my car and it was immaculately clean!! They had cleaned the inside of my car so well- I canceled an upcoming detail I had! Tried them out because I like to support local business and they exceeded my expectations- will definitely use again!

May 7, 2025 - I…read moreswear to god, everyone in Seattle is so sensitive when it comes to anything car-related or anything at all (I grew up here, don't even play with me). Metro is the most no-nonsense direct shop in the area. I live in Los Angeles now, and the best shops here know about Metro (looking at you, Collision Consultants)... A lot of the Metro reviews are fake or from people who can't cope. Yes, an insurance claim sucks. Yes, there is a chance that StateFarm, AllState, Pemco, Safeco, etc, may not pay as fast as Hagerty or Chubb. Yes, they may want to use that recycled part without your approval... We've gone to Metro (I want to say) for 8 or 10 years. They are not as fast as some of the Los Angeles shops, but they are the best body shop in Seattle. They are excellent at what they do. Jules is a busy guy; give him a break. He needs space to tell insurance to pay up (funny how our insurance seems to expedite things and not play when we drop off here). The front desk team is on it. Communicate clearly and let them be. If you were hurt and you want to torture someone else, just go across the pond and try Bel-Red Auto Rebuild (ask for Challan Kershaw) or try a shop that has been in business for 43 years but is milking it now that they have this town's golden stamp of approval. Lots of complacent liars out there in the PNW Auto Body repair network, and Metro is not one of them. 35-day total repair time (slight mishap with a part delay), but overall incredible. Thanks for coming to my TED Talk. Feb 25, 2020 - They may be the most expensive in the area - but if an insurance company owes us for repairs - we will always take our car here.

I've been coming here for years and recommend all my friends. Great quality work on estimates and…read morerepairs, front desk is always friendly and very helpful!

A big "thank you" to Emilio, Nick, and the rest of the staff at PAB for the great work on my 2023…read moreLucid Air. PAB replaced my front bumper and repaired several other hidden parts after I hit a deer. They got the job done quickly and it looks like new. After having had a less than stellar experience with another Lucid authorized dealer, I was very happy to have such great service. Emilio got the parts ordered immediately and worked with my insurance to get an estimate quickly. He did a good job communicating the job status and returned my calls quickly. PAB is located just down the street from the Lucid dealership, which makes any vehicle transfers easy, and I can't recommend them enough. They even detailed the entire car before returning it to me!

Today was my lucky day because today is the day I walked into Pacific Auto Body (on Airport Way)…read more I had a minor scratch on my SUV from a collision with a yellow rail. Super minor job, and I wondered if they could fix it quickly and simply. And they did! Shoutout to Nick who so kindly drove out to a different location to pick up a buffer and cleaning material to get the yellow paint off. It worked like a charm and all the paint stains came off. I really appreciated their help and willingness to accommodate. I could also tell they were busy with a lot of customers' cars parked in their lot -- indicating to me their popularity. There are a lot of choices for auto body repair --major or minor-- in Seattle, but if you happen to be looking in the SoDo/Georgetown area, these are your guys and gals. Thanks Pacific Auto Body!