The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

I walked in and Brett was quick to help me find an affordable option for padding and carpet for a…read morerental property. Diego came out and measured and did the install. Everyone I've encountered at Sloanes has been amazing. This was my second time using them and I have not been disappointed.

We've purchased carpet from Sloane's twice before so they were our go to when it was time to…read morerecarpet 3 more rooms. They have three racks of carpet samples: plush, textured and a flat pile. They also have other types of flooring. We chose a plush carpet and some really good pad and Brett wrote up our order. He sent our phone number to an installer named Chris who was supposed to call us in a day or two to schedule coming out to measure. When I didn't hear from him for 4 days I called him. He said he couldn't get into his email and didn't know that he was supposed to call. But he did come out a few days later to measure and again a week later to measure the third room that was missed on his first visit (hubby's fault). Being that it was only 3 days before our scheduled install I was definitely nervous. Brett called us two days before install to say they didn't have enough of our chosen carpet and offered the options of choosing a different carpet, doing less area, or getting our full deposit back and not getting carpet. We opted for getting a different carpet so we made that drive up north once again. The morning of our install Chris called to say he couldn't make it but would send his brothers. We had spent days getting the rooms ready - taking out all the stuff in the closets (up to 3 feet off the floor), emptying shelves, and basically removing everything but the heavy furniture. So of course I said ok to having substitute installers. They turned out to be very good and got the job done in one day. So far everything looks great And they only missed one night stand when putting the furniture back. So Sloane's will continue to be our go to for new carpet.

Great experience. Thorough job and done in an appropriate amount of time. There was NO attempt at…read moreupselling for unnecessary extras. Final cost was less than the phone estimate. Will definitely use them again.

Keith came out and went over the space to be cleaned and advised the extra services that may be…read moreneeded to get the areas cleaned. He was professional and explained in detail what and why different areas needed different treatment. The area was a rental and very dirty. The spots came out and the carpet looks and feels clean and fresh. I will definitely use them again!

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Was called the day before appointment to report he was not going to show up. This interfered…read more with additional appointments based on this being done that day as promised.

Fast, professional,and fairly priced service. Very pleasant and experienced people who show up on…read moretime and get the job done. I'm very pleased with the work they did at my home and highly recommend them.

Hi Don & Jayne: Thank you so much for helping this Do It Yourselfer with the flooring (on a…read morecomplete remodel): leveling the floor, installing VCT flooring in the bathrooms and giving advice on installing laminate flooring. First, I really appreciate your honest advice. I was told by other flooring contractors that I needed to completely relevel my floor before I could install laminate flooring -- they gave me very costly estimates. After talking with you, carefully looking at the condition of my floor, and reviewing the flooring manufacturer's installation requirements, I found this is NOT required. This saved me a lot $$$. Second, I really appreciate your patience with me. I originally thought you would be working on the floor within the month of your estimate but, being a DIYer and working on a very old house (1972), my project took much, much longer. You also talked with me throughout that process/waiting period, visiting with me, and giving advice and moral support. Finally, I appreciate you providing me your expertise on laying the floor, even AFTER the job was completed. Again, I hope you will come to the housewarming after I'm done.

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!

I called Jake at Old England Builders to tear down an old hearth and put in a new one. We asked…read morehim to frame in french doors to separate our sunroom from our living room. Very promptly, within two days, Jake had put together an estimate of the labor and materials for the job. His team sent pictures to help in our decision making and found sale prices to help with our budget for the project. Within one week upon agreeing to the estimate, Jake was at our house early and put in full days. He was personable and extremely helpful in ideas that arose. His team also helped organize and spearhead all the other projects we had going at the time. All of our chimney and electrical work and estimates were handled through the company and then communicated with us. Jake was there to hold the contractors accountable and make sure that jobs were completed to our liking and timely. He went above and beyond regarding every detail of our living room. For the cherry on top, Jake was enjoyable to bounce ideas off of. He has a wealth of knowledge and talks to you, not as a contractor, but as an everyday person. We can tell, after speaking to Jake, that he has a passion and skill level that tops all the other contractors we have met. He has a vision of the work and executes it with precision and with a sense of urgency. Jake is friendly, flexible, intensely detail oriented and a perfectionist. OH, and focused! What more can a homeowner ask for?!!! The research, invoicing and communication was also handled with care and details, relieving us of any unnecessary stress. We will be using Old England Builders for ALL of our future home renovations. This is honestly the way all company's should be. Customer focused, proactive, meets deadlines, with an extreme emphasis on details. Absolutely RECOMMEND!!!

From the owner: Old England Builders LLC brings a contemporary design style to your home remodeling ideas. We…read moreremodel and finish basements, bathrooms, kitchens, and bedrooms. We also build decking, home additions, flooring, tiling, carpet and other larger projects.

Ivywild is the best and most reasonable carpet cleaners. They are local in Brighton, friendly and…read moretrustworthy. When they clean we leave and tell him to lock the door on the way out.

Mike is amazing! My carpets were dirty and had horrible spots. He was able to get them clean and…read morethey look like new! He came highly recommended from a friend and he did not disappoint. Thank you Mike for the beautiful job!

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors