DON'T RISK IT, DON'T TAKE A CHANCE... OWNER IS A LOSER WHO DOESN'T RESPECT YOU, OR YOUR MONEY!!…read more Absolutely poor customer service, and community relations.. Very Dishonest people ... Will list some cars as issue or other things.. Will sit in a car and acknowledge a problem and will still run it through the auction know it will not even make it off the lot... It's one thing if you never gave status on all vehicles, but to do some and not the others .. it ludicrous .. And then the way you handle any situation is being a thug bully and disrespectful to anyone who doesn't agree! ... It's one thing to also buy a used as is car with problems, but when they drove the vehicle through the auction area the car attendant knew he couldn't drive the vehicle in D, that it was being pushed in a lower transmission gear.. but still sat there like it's all good... If a person can't even drive the car off the lot, you're wrong especially when you didn't list it as a "possible mechanics dream" That't not a good deal, that's not good business!

I understand the cars are sold as is but my vehicle should have been sold as the non running…read morevehicles and I would not be out a total of $1800 for a car that did not even make it a mile from the auction and stopped. I had to pay $200 to get it towed to my home town to find out it has a cracked head and a bunch of other major things wrong with it. Now I am stuck with no vehicle and no money left to get one. I do not believe that a family owned business can not do anything for you. I do not even want my money back I just want a vehicle that runs. I would not recommend this place. The only thing they could do is have me pay more money to tow it back and they would try to sell it after I wait 4-6 weeks for my title and have no car. It is a 2002 dodge grand carevan with only 160,000 miles on it so I thought it was good because it started while it was there.

These guys are the types of guys that give used car dealers a bad name -- sold me a lemon with a…read moredefective transmission that they knew was bad. they buy flood cars from auctions and then probably alter the titles I am taking them to court. I am out over 10k and they will not take any responsibility. do yourselves a favor and do not buy ANYTHING from them unless you want nonstop headaches, lies, and aggravation. DEALERSHIP OF LIES AND BAD ETHICS ALL POSITIVE REVIEWS MUST HAVE BEEN FRIENDS AND FAMILY LOOK THEM UP on KBB and BBB -- F Rating

It disheartens me to write this review as when we were there with our excited 16 year old to buy…read moreher first ever car we enjoyed our time, and we thought we could trust these two gentlemen. I foolishly thought they would have the best interest of my daughter at heart as well. Unfortunately, within a day after we purchased the 2010 Hyundai Santa Fe with 183,000 miles on it, we began having issues. We noticed a shudder upon acceleration when my daughter would accelerate. Follow this by popping noises while turning. I decided it best to take the car into our mechanic we have used for years and trust. Honest mechanics who will save you a buck if they can. He did a full inspection on the vehicle for her while also addressing her concerns. Come to find out the right CV boot needs to be replaced - hence the shuddering. What will that do if it stops working? Stop the wheel from turning. What will that lead to when going 70 mph on the interstate? Accident and potentially severe or fatal injuries. Secondly, the popping noises are caused by the front right and left lower control arm bushings being worn out. What happens when those break? The tires buckle under the vehicle. What happens at 70 mph on the interstate when that happens? Accident with potentially severe or fatal injuries. There were several other minor issues found, but I expected that with a used car. My disappointment here is that they say they inspected the vehicle and looked it over and fixed anything of major concern. Those two things are major concerns. Before we could ask, we were told the price was not negotiable and our total was set. I recognize we chose to buy this vehicle. However, this was with the understanding all major issues would have been disclosed, especially potentially life-threatening malfunctions. I did phone Crossroads and they offered to replace them at cost. I live an hours drive away from them and my daughter has no means to get to work without this vehicle, hence the reason we purchased it. How am I willing to let anyone drive a vehicle that could cause an accident an hours distance? Especially my daughter. I countered that they could help her pay for the repairs locally, and they are totally unwilling to even entertain the idea of helping her because they want to see it first. Well, you already saw the vehicle and never noticed it, why would I expect you to find an issue now? Further, I trust my mechanic who hasn't taken advantage of us in cost up to this point, so why would I trust someone who I don't know and who didn't notice any of these issues to replace it and also downplayed the significance of these issues with my 16 year old daughter behind the wheel! Life lessons are hard. This one is particularly hard for my daughter who now has to come up with the funds to repair her vehicle so it can be safe and road-worthy for her. She trusted these two gentleman to be honest and have her best interest - or at least her life - at heart. She learned she cannot trust others to have her life or best interest at heart, especially when it comes to money as that seems to be the most important thing to these two gentlemen. It truly breaks my heart she had to learn this lesson at such a young age. So, thank you gentlemen for that lesson, and no thanks, we won't be doing any further business with you or sending anyone else we know your way. Best wishes!

I'm very happy to update that the Dealership's Sales Manager called and apologized for the way we…read morewere treated over a mistake. That's all I was asking for was an apology. Thank you. Loved this dealership until a recent experience. We purchased our second vehicle from them. Post purchase we were treated very poorly. Not by our salesman, but by the Office Staff and Sales Manager. We had already been misled by the Finance Manager. They had our salesman call and apologize when he wasn't the problem. That young man was always kind and respectful. It's the Office Staff who met us at the door under direction of the "Office Manager" that treated us terribly. The Office Manager or Sales Manager should have called to give us a heads up of the situation but no one bothered to call.

Everything very went very well. Staff is very friendly and great to work with!! Will continue to…read morego there on a regular basis for my automotive needs

10/10 car salesmen amazing people doing amazing things here…read more I've bought 2 cars from them and every time it's 10/10

Bought my daughter's 1st car, a 2011 Ford Fusion in early 2024 with $5000, which is all I could…read moreafford. I have now had to put almost $4000 im repairs including new tires, leaky oil and transmission fluids and a snapped, rusted out front drivers tie rod. Took car to simotes for maintenance and they did not motocross the rusted out tie rods or leaking transmission fluid. Then 2 weeks after giving them over $1000 to fix that the tie rod snapped while my daughter was driving to school.