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    Motor City Firestone

    3.0 (2 reviews)
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    Services - Motor City Firestone

    Auto transmission repair

    Oil changes

    Motor City Firestone Photos

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    Recommended Reviews - Motor City Firestone

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    1 month ago

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    11 months ago

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    Goodyear  Quick Lube & Service Center

    Goodyear Quick Lube & Service Center

    2.3
    (3 reviews)

    My sister brought her car in to price something. She advised not to perform any services…read more Not only did she say not to perform any work, they did it anyway, and wouldn't give her key back until she paid for something she clearly stated not to do! I will never recommend this business to anyone I know. You do not service someone's vehicle and refuse to give the key back until they for something they did not want!!

    The only reason I put one star, is because the review won't post without it. Otherwise Goodcare…read moredeserves 0. 1) Called and got a price for a diagnostic...When I got there, it was almost twice what I was told on the phone!!! 2) The price for the diagnostic, was supposed to be applied to the repairs. That didn't happen!!! 3) The mechanic working on my vehicle, didn't seem like he knew what he was doing. He got frustrated, and started putting the car back together, even though the issue wasn't fixed!!! This was because, what they did, had nothing to do with the original problem...plus there was an additional noise because he just slapped everything back together just to get through with it!! The owner had to come over, take things back apart, to get rid of the 2nd brand new noise!!! My reason for coming to them in the first place, still wasn't taken care of!! 4) Speaking of the owner...He did and said some things That struck me as unprofessional, arrogant and disrespectful!!! And I didn't even get a receipt!! The next day I checked out some reviews about this place. And not to my surprise, a lot of people we're writing reviews just like this one. I told a couple of friends of mine about it and mentioned that I was gonna go back up there and express how I felt about the service that I received. They Told me no! Let it go because somebody else is going to take care of that!! If they are scamming people to that degree, it's just a matter of time!! BOTTOM LINE...DON'T GO HERE!!! DO SOME RESEARCH!!! CHECK WITH SOMEONE THAT YOU KNOW AND TRUST!!!

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    2.5
    (24 reviews)

    If I could rate this negative stars, I would first off they put the engine air filter on wrong and…read morethen I told them they put it on wrong and they tried to say they put it on right and when I asked for my money back, they told me it was an oil change and has nothing to do with that, but they touch that during the oil change for the standard procedure and the district manager was a total asshole thinks he knows everything but he's just a sleazy person. I hope that this company one day fires him and the manager. Definitely do not go there unless you want problems with your car

    I have had my oil change on my Ford Fusion done two times at this Valvoline location. The first…read moretime I went this year, I was serviced by a location-coordinator who said he was stretched out of his normal commute by 40 miles to work here because of so many call offs. A couple days later that week, I was driving in a snowstorm when I heard clicking noises under the car. After pulling over to take a look I noticed the entire front access panel of the car was hanging down because it hadn't been screwed back in properly by this guy's team. I had to take my car to the dealer that day to get better clips for the panel screws and in doing so I missed work. Afterward I went through another oil change at another business with no issues. But most recently, I returned to this Valvoline location for the expediency, hoping that a different team would be in place. There indeed was a different oil change team and supervisor, and in the week or two that followed there seemed to be no issue. However, I had to drive though a few very shallow rain puddles on my way to church yesterday, and later in the afternoon I heard the same dang clicking noises under the car! This time it was the oil drain access panel hanging down, and after dismantling it at home I found that only one of the three outer screws remained (picture attached) and one of the clips was missing!! I couldn't believe it. Change in staff but no change in the lack of quality. A customer should not have to worry about parts of the car hanging off it after an oil change. I'm not a car person by any means, but I'm learning fast because of the Valvoline team's incompetence. These guys have engendered an exceeding level of distrust from me. I am never going back to this place again!!

    Motor City Firestone - autorepair - Updated June 2026

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