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    Motors

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    1 year ago

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    1 year ago

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    CarMax - Front check in desk

    CarMax

    (966 reviews)

    I had an excellent experience selling my Corolla at CarMax. The whole process was smooth, fast, and…read morevery professional from start to finish. The staff was organized, clear, and respectful of my time. They also offered more money than Carvana, which is what brought me in, and they fully delivered. No pressure, no confusion -- just straightforward service. Best part: I walked out with a check in hand the same day. Highly recommend if you want a quick, clean, and well-run car selling experience.

    WILL SELL YOU VEHICLE WITH POOR QUALITY TIRES!!!!!! NO REGARD TO YOUR SAFETY!…read more STAY AWAY FROM CARMAX ESPECIALLY BUENA PARK location. STAFF IS FINE SELLING VEHICLES AT SUBPAR because it falls within their BS policy. NO "GOOD FAITH" practices!!! Should have read their reviews before going in. Seems i'm not the only one that had issues with tires after purchase. Was smart enough to take vehicle to personal mechanic right after purchase to make sure vehicle wasn't a lemon. My trusted mechanic is the ones that found the cracks in tires. I knew the tread was subpar...but add cracked tires and it was concerning as I have long commutes for work. Called twice only to be told I'd get a call back and ghosted. So I drove back to buena park to speak to service manager. My concern was brushed off multiple times and they kept trying to show me how the treading met their policy requirements for "just good enough to pass." I kept telling them I was concerned about the cracks..not the poor quality treading. Employees/managers claim their policy BS rather than show "good faith" in actually resolving the issue. I was told "just return the vehicle"...as if the process of finding a vehicle, dealing with paperwork, wait time, and insurance was something i wanted to do all over again after thinking I finally secured a vehicle. The transmission never got flushed either..so I spent out of pocket to do that and new set of tires. Typical act nice enough to get you through the papers and then leave you high and dry if you have any issues. As a female the male staff treated me like I was an idiot and kept brushing my concerns off. I've had better experience at private dealer, but i guess to be expected from big name company.

    House of Imports - Visit our state of the art showroom

    House of Imports

    (1.1k reviews)

    This review is specifically for the service department…read more I've been coming here for quite some time, and working with Miguel has truly made all the difference. Out of all the service advisors I've encountered across Mercedes-Benz dealerships, he stands out as the most honest, detail-oriented, and consistent. He takes the time to answer every question thoroughly and keeps me updated throughout the entire process--which, in my experience, is not always the standard elsewhere. That level of transparency and communication is something I really value. The rest of the team is equally professional and welcoming! It's clear the department is well run. Car service is never something you look forward to, but Miguel makes it as seamless and stress-free as possible--which says a lot.

    I have never been so disappointed or disgusted with a dealership…read more First off let me say I am a young-ish tattooed male and I like wearing tank tops. I understand I don't look like the regular customer there but that shouldn't matter. I couldn't get one salesman to help me, not a single one. I shouldn't have to show them photos of my house or my 4 other cars to be taken seriously. Years ago my grandfather (Ignacio Bruno) showed up after work in his uniform to buy a car for grandma. They laughed at him and asked what he possibly wanted (referring to his dirty uniform, ignorant to the fact he owned the company he had patched on his shoulders.) He laughed and walked across the lot to the Jaguar dealership and bought TWO cars cash on the spot (gramps only dealt in $100s). He and my dad drove them to the HOI and told the salesmen they should have taken him seriously. Thought maybe they learned a lesson. Apparently not. I stopped going there a year ago. Today I get very rude, very snide texts from the House of Imports because I didn't want the unnecessary appointment they were trying to make for me. Not a good look....maybe it's time for a Jaguar?

    AutoNation Toyota Buena Park - 2020 Honda Civic Ex

    AutoNation Toyota Buena Park

    (1.2k reviews)

    Great experience with this dealership! The staff was friendly, helpful, and made the whole process…read moresmooth and stress-free. I really appreciated their honesty and professionalism. Highly recommend! special shoutout to Josh & Bijan!!!

    Be wary of buying a vehicle from this dealership. I originally spoke with Patrick over the phone…read moreabout a new RAV4 I saw online, but unfortunately, it was already unavailable. Patrick offered me an alternative, but it was the wrong color and packed with overpriced dealer extras I didn't want (including door edge guards). After I explained my preferences, he sent me a link to a perfect option arriving in about a month. I was elated and ready to drive 45 minutes just to put down a deposit. Then came the official quote. The base selling price--before any taxes or fees--was even higher than the over-accessorized alternative he had first pitched. When I told him I wasn't interested, Patrick actually tells me that the total was higher because of taxes and fees... as if I didn't know how buying a car works. This isn't my first vehicle; I am fully aware that taxes and registration are standard. The real issue was that they added over $1,500 in unwanted dealer add-ons (including "elite door cups/edge guards") into the pre-tax price. Patrick claims these extras are standard. So had I agreed to purchase the alternative vehicle that was being sold with edge guards, I'd also be acquiring "elite door cups"? Patrick then tried to justify the markup because RAV4s are so popular and "pre-sold before they even reach the lot." To me, it just felt like they were exploiting Toyota's high demand to take advantage of customers. I chose AutoNation specifically because of their "haggle-free" reputation. I didn't want to play games; I just wanted to pay a fair, transparent price. In fact, if that first alternative vehicle had been the right color, I would have bought it without a fight. I wasn't looking for discounts or freebies--just honesty. Dealing with Patrick at Autonation has reminded me just how annoying car buying can be. Do your research before coming here. Plenty of other dealerships have access to the exact same inventory without forcing you to pay for extras you don't want or need.

    Premier Chrysler Dodge Jeep RAM of Buena Park

    Premier Chrysler Dodge Jeep RAM of Buena Park

    (1.1k reviews)

    We have been coming to this dealership for many years and it still seems to not disappoint. We have…read morepurchased and leased our vehicles from here. The salespeople as well as the managers have always worked with us. Our most recent experience, we actually started going to different dealerships to see what others could offer but ultimately came back to Premier because they offered a better deal. The end result came out better than we expected. We got a better vehicle with a lower monthly payment. There was also a mishap on a fee that we were not supposed to pay but had to. Premier reimbursed us for this fee. Ask for Chris Esquivel or Herm. They are awesome!

    Beware/ Bait & switch…read more Extremely disappointed with this dealership experience. My wife found a vehicle online yesterday and scheduled an appointment to come see it today. We spent over 4 hours at the dealership going through the process, discussing pricing, finalizing monthly payments, agreeing on the final numbers including GAP insurance, and even completing/signing the credit application. Only AFTER all of that, when we were finally sitting in the finance office ready to sign the paperwork, the finance manager suddenly informed us that they could not sell GAP insurance on the vehicle because it was a lemon-law buyback. We made it very clear that we were not comfortable proceeding without GAP coverage. Instead of resolving the issue properly, the finance manager tried to sell us a different warranty/insurance product but openly admitted he could not confirm whether it would actually protect us the same way. He then spoke with the sales manager and came back saying the manager "THINKS" it should work -- but nobody could actually confirm it. Even worse, the sales manager either could not or would not simply call the GAP company directly to verify coverage before asking us to move forward. That is completely unacceptable. Do not spend hours negotiating and signing paperwork here only to have major financing details changed at the very end. This felt like a classic bait-and-switch tactic and a complete waste of our time. Buyers beware.

    Motors - usedcardealers - Updated June 2026

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