Mike is very professional and friendly. Mike came highly recommended from a dealership I purchased a motorcycle through in the Fresno area. You can tell Mike is very skilled at his profession and the motorcycle delivery was very prompt considering it was being transported from Fresno to SoCal. I highly recommend his services. read more

Said he would reimburse me for my handle bar grips, never got the check after he dropped my bike loading it up

During commute hour, this tow truck hoards the left lane, slowing down the traffic. Other cars need to go around it. This shows you how they care less of others and how they will treat their customers and the quality they provide. Regardless of how fancy their tow trucks look because of how much money they've made transporting motorcycle, ultimately, it's about prioritizing customers and doing better for society and those around the community. When you're driving a big haul going slow, just keep to the slow lane and out of people's way and know where your truck belongs. There is enough entitlement attitude in this country. read more

Mike is the only motorcycle transport I use in the Bay Area. Very trustworthy and skilled, and has helped me out quite a few times with projects or repair transports. Thank you! read more

Mike is amazing, he came and got me after working a 14-hour day, and made sure my bike got into the shop safely, and dropped me at home. He took care of my bike the way he would take care of his bike. I can only give 5 stars on Yelp, but this was 10 star service!!! read more

Motowest Motorcycle Towing - Mike, lowering the bike so I can get a few things from the saddlebags after dropping g me at home. Good dude! - Towing Near Me

Mike was a very decent and professional gentleman. He was on time and knowledgeable at what he does. I would recommend and use his his services if needed in future too. Thanks Sridar read more

My reviews always break down the good and the bad, so I'll start with the bad: 1. initial contact over the phone was problematic the first time, trying to make arrangements for a bike in storage. The GOOD: 1. A different bike broke down at 10 p.m. and he picked up my call right away but was involved towing another bike so said he'd call me back. I got nervous but he called back half an hour later and said he was on his way. 2. Arrived without being lost even though I was in an obscure location off hwy 680 3. His truck is professional and easily recognizable. Not just a pickup with a aluminum ramp. 4. Informative, knowledgeable and experienced both in vehicle recovery, motorcycle riding and safety. 5. Price is fair and reasonable, especially for those in the East bay area from Dublin to Antioch compared to his competitors based on my calls to other companies. 6. Very friendly, trustworthy 7. No scratches, dings, dents, problems or issues with my bike upon arrival 8. He was willing to hold my motorcycle overnight and deliver it the next day to ensure it wasn't stolen from a repair shop locating in a sketchy neighborhood 9. He took the time to breakdown my motorcycle's mechanical issues to the mechanic the following day (confirmed by the owner of the shop the following day) 10. He invests in his company and updates, upgrades and improves his trucks capacity to enhance safe towing for ALL types of motorcycles (3 wheelers, ATVs, etc.) read more

I went for ride and broke down in the middle of nowhere (Deer Valley Rd., Brentwood). I needed a tow. The muffler on my Buell is only about 3 inches off the ground, so I needed a flatbed truck or similar type of lift. I first called a couple of local companies near Antioch, and then called Mike at Motowest. Though he was all the way in Concord, his quote was $25 cheaper than the other two. So I gave him my location, and he arrived in less than 30 minutes. He loaded my bike onto his truck, and each of the straps that contacted my bike were padded, so there was no damage. He drove me back to my house, and even helped push my bike up my driveway. I hope not to ever get stuck or need a towing service again, but if I do, Mike from Motowest will definitely be the guy I call. read more

Motowest Motorcycle Towing - My Buell exhaust is only 3" off the ground, so a typical ramp/pickup setup won't work. But the lift on Mike's truck handled it! - Towing Near Me

Very trustworthy guy. All of the straps he uses are soft padded straps so that the bike remains in perfect condition. Mike was very professional in all of our communication, and accommodating to my needs. Highly recommend. Brandon B. read more

Nobody likes breakdowns or blowouts; they're stressful and potentially dangerous. After safely wrangling a blown rear tire to the shoulder, my next biggest worry was what kind of rig and driver were going to be sent by my roadside assistance dispatch. My worries evaporated when Mike arrived with his specialized rig and professional demeanor. He put me at ease, got my big, disabled Concours loaded and got me home safely. I'm so thankful that dispatch picked a winner for me. Five stars aren't enough. read more

Mike is trustworthy & professional. I'm in Hawaii & we needed a motorcycle picked up in Concord & delivered to the shipper in San Jose. It's stressful being across the ocean but Mike made this arrangement easy. I'm hoping for the same awesome service from the shipping company. Mahalo Mike! read more

I had a great experience with Motowest MC Towing this week. Mike is a great guy with a truck designed specifically to tow motorcycles. He rescued my bike from the side of the highway with a rear tire flat in the middle of evening commute. He even kept my bike for me overnight since the shop was closed until morning. He delivered it the next day.... that is great service. Price was definitely reasonable for this kind of EXCELLENT SERVICE If you ride in the East Bay area - KEEP HIS NUMBER WITH YOU - read more

Excellent service from Mike and Motowest every time! Now if he would just bring pizza for the guys at BMW Motorcycles of Walnut Creek....

I've been meaning to write this review for some time, but the days have slipped on by. I picked up a "bargain" off of Craigslist that wouldn't run. As a rookie in the market for a bike, I was looking for something inexpensive, as I'll most likely drop it, and something that doesn't go too fast, as I don't have a death wish; hence the purchase of a 1980 Honda CX500D. Going into it, I knew it would like have some carb trouble, maybe need a triple bypass, and probably have a few more issues. We'll the day of the pickup it wouldn't run...so I called Mike. He was professional, on-time, has a customized truck for dealing with bikes, and was cheaper than the rest. Plus, he gave me a bunch of tips for finding people to work on my older bike in the area and even helped me push my bike into position in the driveway. He runs a business the way it should, so give him a call. read more

Mike showed up on time to pick up and deliver my damaged scooter from my Walnut Creek home to the Oakland repair center. He was friendly, cordial, and I appreciated how sensitive he was for my loss. He is very knowledgeable about motorcycles and was careful in loading and affixing my scooter on his truck. His rate is very reasonable. Hopefully, I won't have another accident. If I do or anyone in my network does, I will definitely recommend him for the job. read more

I was recommended by Jose at JL Motorcycle Towing while he was out of town. Mike at Motowest was great to work with, set a pick up time and arrived promptly and on time. Did a great job securing my bike and transporting it safely to its new home. He honored the quote that Jose provided, showing me that they have professional and cooperative businesses rather than the mud slinging I've seen between companies in the past. I'd use them again without hesitation! read more

Fantastic service, arrived within 1 hr, great equipment, Michael knows bikes, hope I never need him again but if I do he's my man.

Mike showed up right on time this morning to tow my R1 from my home in Brentwood to Contra Costa PowerSports in Concord. He was very careful and thorough with securing and loading my bike onto his truck and was professional and very friendly. Fair towing price and all. I will definitely call Mike again in the future the next time I need his services and will be referring him to my fellow riders without hesitation. read more

American Motorcyclist Assn. sent him for roadside assistance (towing.) He arrived within the appointed time, was pleasant and organized, and was careful with my bike even though it got smacked by a deer. (I also got his name several years ago from the dealer, but never used him before.) I'm very pleased. read more

Sunday evening and 3 companies were not capable of towing my 09 ultra classic. .Motowest showed up within minutes of being called and had specialty equipment specific for hauling motorcycles. The care that was taken to tow my bike was impeccable. Thanks again Motowest, I hope that I don't need your services very often but when I do I feel very confident that you will treat my bike as if it were made of gold. read more

My K bike wouldn't start, and the dealership where I bought the bike recommended MotoWest Towing. Mike arrived promptly, and it was obvious from the start that he takes his work seriously. Mike uses all padded straps, and takes extra care to insure that the bike is safely tied down before leaving. If you ride, keep his number handy! read more

I have been meaning to leave a review for motowest for a while. I own a motorcycle shop and mike has brought many bikes to my shop, and the only thing short of white gloves service is the white gloves itself. All my customers who had used Mike and motowest have nothing but good things to say about this company. We have dealt with other tow companies, but motowest is way better than most. The team at quickturn cycles, will always recommend motowest for your towing needs. read more

Mike's rig is the safest way to tow a motorcycle! Plus he has the best rates around! Be sure to carry his number with you at all times!

Mike is a true professional. He was prompt and courteous and treated my bike like it was his own.

If your motorcycle needs a tow, call Mike. His truck is setup with a motorized ramp to haul your ride. If you could do it yourself you probably would, but after an accident, or front end damage and don't have the strength to push it up ramps. Call Mike. I wouldn't trust a regular tow truck without a flatbed nor leaving it on the side of the road/freeway. Make the call and worry less. read more

This guy is awesome. No bad experience here. Towed my bike and has legit equipment and knows exactly what he is doing. If I ever unfortunately need a tow again he is the man. read more

Mike saved me early this morning when my bike conked out in the dark on a busy street. Totally professional, quick, friendly, and very reasonable. Call him first! read more

Mike at Motowest was a lifesaver last night when my scooter broke down on the highway on the way home from work at 2:30 am. He took great care of me, my bike and he even drove me home after dropping off the bike. Mike was very professional with great customer service skills. I highly recommend him for planned & emergency cycle tows. read more

Mike was referred to me from Concord Power Sports, and I can't say enough good things about him. He was happy to help us tow our scooter on a Sunday, was punctual, and very efficient at loading up the bike. Concord Power Sports, where we were towing the bike to, was closed, so we were just planning on leaving it locked up outside the service area. However, after we got there, we noticed some rather sketchy-looking clientele loitering outside. Mike was kind enough to take our scooter back to his office and drop it off on when they opened Tuesday morning so we could be 100% sure the scooter was safe. Needless to say, that is above and beyond in terms of customer service. I would recommend him again hands down! read more

Excellent service and price. Geico had recommended a company that wanted to charge me $220 to tow my scooter (18 mile drive). Mike charged me $90 and was courteous, professional and fast. The least I could do was write a review. He only tows motorcycles. You should definitely keep his number. I dont think you can find a better price or service out there. read more

I cannot emphasize enough about my positive experience using Mike to help me tow my new bike from LA. He was professional yet friendly to interact with. Mike Thanks for your services and I will highly recommend you to my circle of bike owners. read more

I was very impressed with Mike and how he handled myself and my motorcycle after it was disabled in a fender-bender. Courteous, calm...what you need after an accident! And because he is rigged for bikes and knows what he's doing, he didn't add to the damage. read more

Needed a scooter towed to get service and Mike came at a time that was convenient for me with a great truck at a very reasonable price. His equipment is quality and his demeanor professional. Recommend. read more

Arrived almost to the minute of when he said he would arrive. Courteous, efficient. My motorcycle was transported directly to the shop without any issues. I'd definitely trust Motowest with my future towing! read more