My r v wouldn't start while parked in mall It was late and had to wait following day..my road service "SAM ROAD SERVICE" SENT HELP..the mechanic after serval tries to start..troublshoot..informed that he thought starter needed replacement.his job was only starts and tires..but recommended Randy's mobile r v service My service provider called 3 others..could not come..late Fri too many calls ahead of me.asked them again to call RANDYS..it was an emergency call..finally he arrived.. trouble shooting.and discovered electrical problem..no need for new starter.very happy with Randy and my road service..was finally able to get home for my animals.. THANKS read more

Randy, JR and Jason are terrific. I've always had a great experience with them. Randy is a genius at trouble shooting issues, especially electrical ones. I have one right now that I'm sure he'll be able to fix quickly. read more

Big shout out to Jason, J.R. and Randy. Everything was done as requested and in a timely manner, although that all depends on the case that you might have. Expect some education to be thrown at you by them and that is what is needed these days. Great professional service, solid investigation into the issues. Those gentleman know what they are doing and will get to the bottom of it. If someone thinks that they need a shop to take good care of you, look no further. This is it. read more

Jason was very helpful in explaining what they were going todo/ upon diagnosis /of RV engine it required new fuel pump/ installed next day and now it starts every time- excellent service and communication, read more

Randy is a friggin genius. He is responsive, respectful, knowledgeable and able to determine the best response in an emergency situation. No one ever thinks they're going to be in an emergency when they need a mechanic ASAP but I've been in the situation several times and each time Randy has been More responsive than AAA. The first emergency was a tow and emergency repair due to a faulty hose. He took care of me and I was so grateful. The second emergency was tonight after I drove through a huge pothole and the fuel cut off switch was activated. I didn't even know I had a fuel cut off switch until the flashers went on and I had to pull off to the side of the road.Unfortunately it was rush-hour traffic at dusk on I five in Portland. AAA was going to take hours and I was in a dangerous spot. Randy was able to come to my help via phone with a YouTube video and walk me through the switch.I was freaked out and in a dangerous situation and he came through. There are not enough stars two give Randy. read more

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Brandy was a huge help coming out to our home to evaluate an exhaust problem on our motorhome Turns out they stole the catalytic converter He quickly sourced one and handled all the work dealing with the insurance company which was a huge pain since insurance was trying to scam us As a bonus he even had them weld some chains on there to make it harder to steal! Thanks again Randy and Christian!!! read more

Randy's Mobile Auto Repair - He not only replaced or catalytic converter but also welded some chains on there to make it harder to steal in the future - Auto Repair Near Me - Concord, California

Got my truck up and running. Had several issues that he found. Very courteous. And he let me find the parts I needed to reduce costs.

Requested A/C repair or replacement on my travel trailer. Original request placed months ago by phone and in person at the Concord location. I was always told that Randy (the owner) did the mobile service. I gave all the information requested and was told by the shop person (Jason as I recall). That he would have Randy get in touch with me. Randy never called. I reached out a few more times and still got no call back. I waited for several months and reached out again. Still no response from Randy. The RV repair space is rather small and my trailer is 34" would have been difficult to take in so I wanted the "Mobile RV Service that they advertise. Now many months have passed and still I have not received a call from Randy. The in office person always told me that he gave my name and cell phone number to Randy. Every time I reached out I got no service. So, I have to say Randy may have good reviews but it was a big disappoint to me that he just ignored my request for service. I don't like to give a bad review but this is an honest one. read more

Seriously, I've been using Randy's Mobile since 1999, I have a carpet cleaning business and no other shop has touched any of my vehicles or that of my friends and family. To say the technicians are the best is no stretch of the truth, detail oriented, every option is presented, Randy and JR are simply the best at what they do. read more

I had my vehicle towed to Randy's for a hole in the gas tank. Jason at the shop told me they can't find a gas tank matching my car and recommended welding it at a welding shop for $900. Jason said the welding shop will not give a warranty for their work but they do an excellent job. I agreed. After the gas tank was welded I picked up the car, it cost me near $1300. A week later I smelled gas in my car and called Randy's. Jason said bring the car back and we will look at it. Due to my negative experience I took the car to another shop where they find a leak from where it was welded. The other shop replaced my gas tank for a lot less than $900. I called Jason back and told him about the leak and my wife took the empty leaky gas tank back and showed it to him. I asked Jason for possibly getting some money back since the repair lasted about a week but he said he is not authorized to give me any money back. read more

This is one of those overdue reviews. Randy and the crew were communicative, thorough, and go the extra mile to get things right. They were also super nice to me even though I showed up on the wrong day, with a fuel leak, no less. Even though my early arrival was quite the deviation from their well managed schedule, they kindly got the vehicle into a safe enough state that I could leave and come back on the right day. At that point, they troubleshot a tricky brake system and an even trickier injector line system (turns out uhaul got "special" lines for their old e-350s). Turns out you can't order those. I was impressed because 1. they figured that out in the first place, and 2. they magically modified a standard e-350 line and made it work (!) Thank you for being so kind, professional, and doing a great job. I don't know that any other shop would've been able to keep this thing safely running. read more

I almost hate to review him because he'll get too busy to see my RV! He's the best, people that work in his shop are great. Thoroughly competent and he can usually come out if you're stuck. I don't understand these bad reviews. What kind of person leaves a bad review saying they waited a year for an appointment? read more

Great service!! Had a 08 Toyota Sienna with a rare oil return line leak. I pulled in the shop with leaked oil all over the under-hood and come out very clean and quite running Van. Met the owner Randy who personally did the job and explained things clear and thorough. Randy has been in the business a long time and they do work on vans/cars besides RVs. They may not throw out all kinds of discount, but honest work deserve honest pay. You don't want be tricked and short-changed, this is the place to go for peace of mind. read more

After numerous phone calls finally made an appointment. Was told it would be a couple months. Couple months came an went. I left numerous messages, spoke with someone who said I am still on the list however still no appointment. I WAITED ONE YEAR FOR AN APPOINTMENT AND STILL NOTHING. Horrible service. read more

Randy and his team were awesome to work with. They were easy to work with and conducted the repairs quickly. Very good communication with what items could be handled under my warranty and what items I had to pay for directly. During pickup Randy provided fantastic insight into questions I had around trailer storage as well as outlining best practices for running the generator and battery lVery much appreciate the high quality work they did on the trailer and going the extra mile. read more

I was referred to Randy by a long time friend who I knew wouldn't send me down the wrong path. We brought our Tahoe to Randy to change out the driver's seat (it had broken due to age, wear & tear). What we all thought would be a simple take seat out, put new seat in turned into a month + long process of trying to locate a "new" used seat for this vehicle (we didn't want to spend $1200 on a new seat in a 10 year old truck). After the first 2 seats were delivered to Randy and both seats were not what the sender had said it would be (even though pictures were sent and promises were made), we thought Randy and his team would give up and advise us to call the dealership and order a new one. We were wrong! Randy kept at it and seat after seat, & call after call - Randy finally found the correct seat that would work in the truck. It's awesome to know that you can still find people who will go the extra mile. Way to go Randy and Nick - and the whole team! read more

Randy is one of the most honest business people that I have ever met. He and his crew are also amazing technicians. Brought my Motor Home in, after having it worked on by a mechanic that Randy had referred me to. The referral was due to Randy's hectic schedule, at the time. Anyway, Randy fixed the "repair" and he didn't charge me anything! He said that because he had referred me to someone else, and that party did not finish the job properly, he felt that he could not have me pay for his additional work. Basically, Randy covered the other guy's warranty! Additionally, he changed a burnt out brake light, and gave me some useful tips on other aspects of my particular RV. I also noticed that his shop works on American and Japanese cars and light pickups. Looks like I have finally found a place to bring my Civic and my wife's CRV! George Harrington Oakley, CA read more

I live in SF, but was buying a car in Concord. I needed a used car check and I needed it done in a hurry if I was going to get the sale. I called Randy's on a Tuesday afternoon and set a tentative appointment for the next day with Jessie. I was only able to confirm it after hours (after the price haggling was done with), but Randy called me back and assured me I could have the vehicle inspected in the morning before the current owner's other appointment at 10:00 AM. The short story is that Randy's came through for me and did their pre-purchase inspection starting at 8:00 AM and the seller was able to take it back at 9:30, all while I was working in San Jose! The car passed inspection and I felt confident in completing the sale. Because the vehicle was in near perfect condition they didn't charge me for all the time they could have. I never even met the guys at Randy's and I don't live in Concord, but they went the extra mile to help me out. I'm sure they would go the extra mile for you. read more

This review is solely based on my overhearing my Father's conversation just a few minutes ago. He owns a Mobile home and needs it diagnosed and repaired as soon as possible. Dad was actually smiling during their discussion and that has yet to happen with the numerous places we've called already. Apparently dad had an appointment and is excited. This makes a daddy's girl very happy so thank you for your wonderful customer service so far :) I will update my review soon. read more

I just found this diamond in the rough a few months ago. I can tell you nobody is perfect. I brought my car in for some work and I had some issues with the service the team provided me. I reached out to the shop and Nick and Scott were above and beyond with their customer service. I eventually spoke with Randy who insisted on coming to my residence and inspecting my car. A relatively minor issue was causing major problems and as soon as Randy fixed it, the car was running great. The fact that the owner of the company went out of his way to come to my house fix the issue and explain everything to me is amazing. I wish I found his shop years ago. He has earned all my business and I have already referred several people to Randy's shop. Randy and his team are the best I have met in the automotive service industry. Thanks, Al read more

I needed service on my travel trailer brakes on short notice when passing through the Concord CA area. A recommendation led me to Randy's shop. They fit me in on short notice and took care of the service I needed in in a couple of hours. A highly organized, professional shop. Close supervision of everything by the owner. Chats with mechanics revealed a staff of long term employees (always a good sign) who knew what they were doing. Great customer service, right down to the follow up email and call from the owner to make sure the brakes were functioning OK. I highly recommend this business. Bill Maloney read more

If I could give a number of more stars to Randy, I would! I am a long time RV guy, and have had many interactions and experiences with repair services and Randy blew the rest of them out of the water. He came to me in an emergency when no one else would barely respond. His technical and honest assessment was very professional. I have not completed my services with him yet, but I am confident that he will have the best service available. What a guy. read more

My old Honda Accord died in Martinez one night by the freeway. I was stressing because I had just bought the car used on Craigslist for $1700. By chance I saw Randy's online and called them. They sent a tow-truck out for $100 and had it towed to their shop, no worries. They fixed the problem in a few days and the car has been good going on a year and a half since then. The people at Randy's were very polite, professional, and didn't try to rip me off(like most mechanics). The people at the front counter were all totally cool and made it an easy no hassles experience. Thanks Randy's!!! P.S. I need my front brakes done if you read this!!! read more

I was referred to Randy's and am very pleased with the outcome of the work that I needed done. Randy went over EVERYTHING in detail provided me with vehicle advice and made it very easy for me to understand what needed to be done. It was taken care of in a timely manner as promised. I feel I was well taken care of and I would totally recommend his shop!!!! read more

Just picked up my 5th wheel from Randy's. As usual they did an awesome job. I had a periodic electrical issue that had been looked at, unsuccessfully, by other repair facilities. They found and repaired it!! They also take the time to really look at your trailer and point out potential areas of concern. They found that the leaf spring bushings were worn and, after discussing it with me, replaced them and installed new bolts. I am very impressed that they are very honest and clear about how long a job might take, and make sure that I (or any customer), agrees before going forward. When they find another issue the always call to discuss it ahead of time. I highly recommend Randy's. Over the past 8 years I have been to a number of repair facilities. This is the first one I am willing to take the time on Yelp to recommend. read more

Called the office twice to schedule an appointment for a repair on my rv.The person in the office assured me I would get a return phone call from Randy.Waited for three weeks no call back.This is very poor customer service. read more

Beyond just helping you fix your RV will also help you in many other ways finding artes find people I would like to buy your RV what a guy all around wonderful person read more

Randy's has been absolutely fantastic to me and everyone I've recommended to them. I showed up with a project truck I just bought on Craigslist. I wanted them to check it mechanically to make sure it would be safe to drive while I made it look nice. I've seen a lot of independent shops that would think the golden goose just walked in. Randy was straight up and clear with me about problems that my truck had. He recommended where I could save lots of time and money by combining several things at once and buying parts off craigslist. And the best part is he's always as excited about the truck as I am. He genuinely loves anything with wheels. If you've got a car or RV that you want someone knowledgeable to take a look at and give you the straight scoop then Randy's is the place for you. When they give you an estimate it's accurate. I've been thru a few now and they've always come in within the estimate or a little lower. I wish I'd known about Randy's before. Now all my wheeled things go to Randy's and I have him bookmarked on my phone so I can send him as directions and contact to anyone that is looking for a straight up honest mechanic. read more

Can't thank Randy and his company enough. We were passing through California when we hit some bumps in the road and our hanger snapped off of our frame. Tires were rubbing against eachother and we were stuck on the side of a busy road. We called Randy and he made us priority due to our situation. Randy went out of his way to get the appropriate tools and kept us up to date while we waited. When he showed up he was ready to get us back on the road safely. This was no small job, requiring a lot of welding, and we were able to travel several hundred miles, safely, to our final destination thanks to him. I will recommend Randy as someone who not only cares about the job he performs but cares about the safety of the people he is performing repairs for. He is both excellent and efficient at what he does and his prices are more than fair.... highly recommended! read more

Several years ago, my neighbors had a GREAT experience with Randy's with their motorhome. We had also recently purchased a motorhome, and had several bad experiences with another shop, so we made an appointment with Randy. Needless to say, it was then, and ALWAYS has been, a GREAT experience! We have since purchased another motorhome, and would not consider taking to anyone other than Randy and his team! In the past, he has solved issues that were not corrected by others, and my wife and I know that we have a trusted, competent, and honest resource that we will continue to use. Thanks, Randy, Tim, Holly and the rest of the Team! read more

Randy and his team are very direct and attentive. I'm so glad I found that shop; they do first-rate work. Our 2010 Sprinter ERA Camper van ( 61,000 miles) needed shocks and struts, wheel alignment, the refrigerator propane system had failed, and we had a handful of other Camper-related issues. Randy gave me updates daily. The fridge now re-freezes ice cream! Holly researched the right shocks (Bilstein recommended by Randy) for our VIN number. The job was done very quickly and masterfully. I'll be back! Thanks a lot! read more

What a great crew they have Randy's! Tim, Holly and the owner Randy really came through for us this morning. They were busy for the rest of the week, but was able to fit is in. The dealership wanted to charge an arm and a leg per say. They were very professional and courteous to us. Very fair pricing. I truly would recommend them to anyone that needs service. It seems they do a lot of other things their as well. I am all about promoting small business and this one is aces! read more

Simply the best! I've been using this RV house-call service for years. He has always done a great job at a fair price. We live in our trailer full time so taking it in for service is impossible. I called Randy last week because my refrigerator/freezer was not keeping things cold. He gave me a set of instructions to troubleshoot and diagnose the problem before he came out. I did what he said and, to my amazement, it solved the problem 100%. No visit necessary. And no charge! Randy's Mobile has my complete faith and loyalty. Next, he is going to replace my aging power awning. Do yourself a favor and hire this guy. read more

I went to Randy's to get a prepurchase inspection for a 16' used box truck I was considering to purchase for my business. They said they would charge $250 for the inspection, which seemed steep, but I figured it was worth it since we were paying a fair amount for the truck anyway! I booked my reservation the day before (when most other mechanics shops said they were too busy to take us). We had never seen the truck, and even before I had them inspect it, it was clear it was in worse shape than I expected. The guys here were really patient, and said they wouldn't begin billing me until I was sure I even wanted them to do an inspection. In the end we let the truck go and didn't get an inspection done. The guys at Randy's were all really understanding, and even gave us the preinspection form they used so we could have a means of really evaluating the trucks we would be looking at in the future. They also gave me a lot of advice in general about purchasing a truck. They did not bill me for anything. These guys seem like they genuinely care. read more

What stood out to me about Randy was how straight forward he was. He did his best to give the me the least expensive options for fixing my are while also being upfront about the options and the advantages and disadvantages of each. I was lucky enough to have my insurance help me out and get a full fix for a low price! read more

Randy's Mobile is great! Randy, Nick and all his staff have been servicing my car for the last several years and they always do a really good job. they are trustworthy and only do the work that is needed. They patiently explain everything to you and are always willing to go the extra mile. I highly recommend Randy's Mobile for car service to anyone in the Concord area. read more

Somehow I forgot to rate this company when I was in last but my friend being scammed out of her hard earned money made me throw out their name and then realize my having dropped the ball on a Yelp review. This company is great! Very honest and knowledgeable, they took in my bucket/lemon monster and got her running a-OK. While I quickly traded her in to the dealership the minute the check engine lights were turned off (calm down, they did the actual work to get her there), Randy and crew talked me through ALL of her "quirks" and helped me decide what was worth fixing and what was worth holding off on. They didn't hassle me for money to fix stuff that wasn't life threatening and they called before working on each and every "wtf is this now" thing that popped up while under the hood. The final bill was a lot less than what was quoted for the work that was done. Additional stars go to the easy drop off situation they have set up, and for the honest conversation about the life of my vehicle. Our RAV4 needs some love soon and I'll recommend to all my friends and family in the area that need some assistance. I WILL BE BACK. :) read more

The guys down at Randy's shop are great. I have been able to call and get advice on some work I was doing at home. They have also done a motor replacement for me, with a very quick turn around on it! Randy's shop is a trust worthy shop. I would highly recommend them! read more

Randy is the best! Helped me when I needed it most when my refrigerator fuse kept blowing! Don't know what I would have done without his reassurance as I was panicking. He also got me setup with a nice surg protector. Great service and great guy. A+ read more

My daughter's car got towed here after an accident. We worked with Billy, and he was very helpful.