I'd had a nightmare with some incompetent, scumbag tow truck guy who smashed my bike up. Rich, however, is the real deal. He gets to you fast, knows bikes and, as well as being a top bloke, is super-competent. I can't praise his work highly enough. Very, very fair pricing too. As everyone says, I hope I never need to call him again but if I do, it's reassuring to know I'll be in good hands. read more

$195 for 27 miles to the shop for repairs on Memorial Day Weekend and I didn't have to be home so I didn't have to miss work. read more

Cycle-Tow - My motorcycle being towed - Towing Near Me - Berkeley, California

Rich was able to get my bike to the shop on a busy day despite traffic. Super communicative about cost and ETA. Great experience!

Rich from Cycle Tow found me in Tilden Park where I was stranded. He was efficient and courteous and knew exactly how to load her up on his flatbed safely and securely. This guy knows his bikes! I got home and LaFonda is now safe in my driveway where she belongs--until she's ready to ride again. Thank you Rich!!! read more

Cycle-Tow - LaFonda strapped in and heading home. - Towing Near Me - Berkeley, California

Good guy and service. Appreciate the tow and good conversation with Rich. Would recommend.

AAA was able to reach Rich from CycleTow @330am when there was rain & hail from hell! He came from the East Bay to Novato & towed the motorcycle to Bernal heights in San Francisco. So friendly & clearly an experienced driver! I can't recommend him enough, and.i bet that the other drivers from Cycle Tow must be wonderful as well! read more

Great service. Responsive. Professional. Just like we all wish things should always be. Couldn't have asked for a better experience. Not only did the transaction go exactly as planned, I was notified when the bike was delivered and will 100% recommend Cycle Tow. Thanks Rich! read more

Having your bike breakdown sucks, you know what doesn't suck?!? Cycle-Tow is such a class act, organized highly capable and professional business, I wish I could use em more often! If you need a tow, don't call your bro, hit up someone who's got the best set up fa sho, unlike that brodoser homie you know read more

Cycle-Tow - Towing Near Me - Berkeley, California

Excellent job picking up my MV Agusta F4 in San Mateo and getting it to the Oakland area. Safely. From previous experiences, don't just get some bubba with a truck to pick your bike up, get a professional. read more

Cycle-Tow - Towing Near Me - Berkeley, California

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Rich saved my butt AGAIN on Cinco de Drinko when I was involved in a hit & run collision on 580-E. He dropped what he was doing and hopped in the tow truck and braved the Maze at rush hour to come collect my damaged motorcycle so I could take a light with the nice men in the van with flashy lights for an xray. The EMTs and CHP were amazed at how efficiently he had the motorcycle loaded up - and then he turned around to return to Berkeley and face the traffic again going in the other direction! Rich and his crew have always been polite, professional, friendly and supportive. They know what they are doing and are careful with the precious property of others in often emotional situations -- definitely the "go to" motorcycle towing service in the Bay Area! read more

Its an easy choice: have Joe Dirt the tow truck driver scratch his head as he tries to figure out how to tow your bike- or have Cycle-Tow, who probably knows more about your bike then you do, haul it in their truck equipped with everything motorcycles need to be carefully hauled. read more

Cycle-Tow - Towing Near Me - Berkeley, California

Thank you so much for your help with the towing today. Fast response Good prices Very helpful info. read more

Rich is your guy for any towing needs. I was in desperate need and Rich came through. My client got a replacement bike for the one that broke and they were able to finish their tour on 2 wheels. They say that the motorcycling community is a family that takes care of each other, and this is not more evident that with the care that Rich displayed for anyone in need. Thanks man! You helped me look good. read more

Cycle-Tow - Towing Near Me - Berkeley, California

Was very friendly, and was able to get to my motorcycle within the hour despite being a city away. Happy to have him help tow my cycle again! read more

I had Cycle-Tow pick up my scooter from Oakland and tow it to a repair shop in SF (no one else can do electric scooter repairs). I called around to several places for quotes and got the most reasonable deal with them. Best of all - after it was repaired, I called them again the NIGHT BEFORE THANKSGIVING with a desperate plea to see if I could get it towed home again (it can't go on the highway) because I had planned to lend it to a friend in the city but it fell through last minute and I had nowhere to park it. I never got his name but the tow guy got my text as he was headed from SF onto the bay bridge, turned around just in case I was available right then (I hadn't specified) and met me within ten minutes to save my whole night. Could not be happier with the service! Thanks Cycle Tow! read more

Outstanding professionalism and customer service I needed them for a tow and I was in a real spot in Richmond they help me get to Berkeley and got my motorcycle going fantastic I'm almost afraid to leave a great review because I don't want them to be so busy that they can't help me in the future outstanding read more

Cycle-Tow - Motorcycle - Towing Near Me - Berkeley, California

Outstanding service!!! He even got my bike running before the tow- haha! But still needed the tow on account of needing my bike lowered for a safer ride. He was prompt, kind, and he knows his ish! Thank you!!! read more

My boyfriend had his motorcycle towed from Oakland to Sunnyvale. Bill, the tow truck driver, was SUPER FRIENDLY, PROFESSIONAL, POLITE and VERY KNOWLEDGEABLE. When Bill strapped the motorcycle to the truck, he triple checked all of his work and was extra careful when handling the bike. He was also SMILING throughout the whole encounter! The whole experience was fantastic. One really cool thing about the truck was the equipment. The truck was equipped with special mechanics to load/ unload the motorcycle. (I will post a video/ pictures.) We highly recommend this company! read more

Cycle-Tow - Bill was so happy! Great customer service! - Towing Near Me - Berkeley, California

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I had a great experience with Rich at Cycle Tow. I sent a message through the website and he called me back within 5 minutes. I told him I needed a tow for my Kymco scooter and he quoted me a very fair price (I called around for other estimates). He then set a time to arrive and actually came early! He tried to start the bike before taking it in, which I appreciate. He took great care to make sure my bike was secure and was just a kind professional from start to finish. Highly recommended. Thanks, Rich! read more

Cycle-Tow - Cycle Tow - Towing Near Me - Berkeley, California

Rich is a Bay Area motorcycle legend. He's been saving rider's asses for decades. If your bike breaks down, call him first. If he can't help you for some reason, he'll put you in touch with someone who can because he knows everyone in the business. read more

I am blessed to have found Rich @ Cycle-Tow! What a guy! I feel like one of the few sorority-style chicks that have an M1 license and a bike and I was all alone dealing with a variety of issues and needed a tow. I called around, and it was a disaster. Some of the tow men wanted to charge me 3x the going rate and a few were just total pricks that actually scared me a bit. It sucks to be taken advantage of simply because you are a young single woman dealing with a mostly male based industry. From my initial contact with Rich, I could tell he was genuine, respectful, safe, and professional. Rich really is the best. He saved the day. My scooter had to be moved ASAP as my building was planning to tow it. Of course, nothing is ever easy....everything went to sh*t: I had to change the date and time on him 3x, when I tried to bring it out to him to tow, my scooter was DEAD (WTF!!!?), and the garage was too low for his truck to come get it (my fault). So, he had to wait for me to literally push it into my elevator and out to the street. The whole time I also had my 17 year old nearly deaf and blind dog with me - seriously adding to the drama and complicating everything. When he was loading it, it started sprinkling, and the air was super hazardous from the fires - exactly where we were headed to with the scooter...not awesome conditions. He was amazing. He didn't stress about any of the changes and disasters (even though I was close to hysterical); he was patient and helped me sort out all of the unforeseen issues. He gave calm, great suggestions and solutions. He arrived right on time (even a few minutes early), and communicated often with me via text and phone to confirm and discuss how to handle some of the snafus. The best part is that when we arrived to the 76 station on the side of the road in Sonoma County, rather than him just leaving me to deal in my car that had my old dog, in the heat, and the nearby fires, and my dead motorcycle scooter sitting there in the dirt, he stayed there with me for a long time trying to help me kick-start the bike. He tried many, many times, and he finally did it! He is the real deal - a true bike hero, and overall, just really a seriously good man - honest, friendly, and straight-forward. His prices are completely reasonable (and I tipped him out more for all of his help - he def earned it and you should tip him too!) and he is trustworthy, precise, and incredibly reliable. He even texted me later that night to make sure that the bike didn't die on me on my drive to my final destination and that I was doing ok. Great guy; excellent service. Thanks, Rich! read more

It was Friday night 9:30pm my bike broke down called Rich he was at club getting down on the dance floor dropped what he was doing and came and picked up my bike and towed it for me.....ok he wasn't really at the club but wherever he was he dropped everything and came to the rescue he's cool guy try'm out read more

Today I had to help a client whose husband and daughter were injured when a minivan struck his Harley in Oakland. We had to get it moved from A&B tow yard in Oakland to a private residence. (It's another story about how the City and tow yard profit off victims' misery.) I had no idea on the size of the Harley. The operator quoted me $125 earlier in the week and stuck to the quote. So Cycle Tow, on short notice, sent two men down to the tow yard. The bike did not role. The two employees wrestled with the bike but got it stationary and up on the lift without doing further damage. They then drove the bike to the residence and gently off-loaded it from the lift. Not only did the company honor its quote but they were efficient, polite and understanding of the client's suffering. It's rare you get this service, value and decency, especially on short notice. read more

I got a flat and had to call for a tow. It was around 8pm on a weeknight when I called. Rich picked up immediately and even let me be difficult about when he came to collect me (I had to fit in dinner with a friend first). He has a flat bed trailer and he made sure it was in there nice and snug. The tow was only $50, which is a great deal. He put on the new tires for me the next morning and recommended I take it into an Aprilia shop to have a couple things looked at. I had a great experience. read more

Rich was great. Friendly and very careful with my bike. Arrived in a very timely fashion. A tow truck driver that arrived when promised! Solid guy and full of good stories and even sage marital advice. Would absolutely use them again. read more

Called Cycle Tow based on a search for local motorcycle towers and reviews. They answered my phone call and sent a text for more info. They were able to show up within 15 minutes to tow my scooter. Prices are reasonable, equipment and process is very professional. I would highly recommend Cycle To if you need a tow in the east bay area. read more

After some wrangling (I live out of the way, and wanted someone to pick me up early, so I wouldn't miss work), I convinced myself that Cycle Tow was going to flake on me. So I called another motorcycle tow place. "Whaaat, no way, Rich is your man!" So I called back, and my scooter was on the truck less than 40 minutes later. The truck is set up for two-wheelers. Way easier and faster than the time AAA sent a flat bed truck slick with antifreeze. I'm glad I forwent AAA this round, and called someone with the right equipment. (I think I can get a reimbursement from AAA anyways.) So thank you very much Rich and Cycle Tow! Will definitely call again when I'm in a jam. read more

ten stars!!!! rich is amazing , a man of his word he will not dis-appoint you doesnt over promise and under deliver in fact ,more like the opposite!!! your doing business with a honest man period. read more

Rich saved the day and restored our faith in businesses. I was anticipating a headache but he made the whole experience of towing our scooter completely stress free. High quality service from a high quality business. What more can you ask for? This was money well spent. I only wish I had been able to give a bigger tip. Thank you Rich and thank you Cycle Tow for coming through for me and my family. read more

I cannot tell you how Grateful I am that I found (through the route of my frustrating AAA service), Cycle Towing. More importantly, I am beyond thankful for the amazing service I received by Richard Gibbon. Last night my motorcycle battery died and left me stranded in Alameda Point. Naturally I called my AAA service to either jump my battery or tow to my residence. 3 hours later with no updates, I was told their dispatch was unable to find me a tow. I left my Harley Davidson hoping no one would steal it. This morning, back at Alameda Point on hold with AAA for yet another 2 hours. Finally I called Cycle Tow and immediately was reassured by Richard that everything would be alright. He told me exactly how to handle AAA so that I would not be charged twice, and within the short amount of time it took him to drive from Berkeley to me, he pulled up with his lovely smile and provided above and beyond the 5-Star service I could give him through Yelp. Thank you Richard Gibbon!!!!!! read more

A quick response at a reasonable fee. Richard delivered in time at a short notice.

Quick, affordable, and great conversation. Nothing bad to say. Made an uncomfortable situation a breeze and met a cool biker in the process. Cheers! read more

I gave the shop 4 stars instead of 5 because Though I did receive all that I had asked for including excellent service from an expert staff, pricing that beat other local estimates, and the fact that my bike was squeezed in to their work schedule when I had an emergency--I did not receive a laté nor did I receive a massage while waiting for my bike. They also did not provide baby sitting services for my child, or my cat while I waited. I was extremely disappointed that I wasn't given comic books to read, or a feather pillow for my ass while the technicians installed my awesome new battleaxe tires and powercomander. If you're looking for a shop that is accommodating for your motorcycle and towing needs, this is your place. If you need pampering or perhaps counseling services, this is not the place. read more

Super fast, friendly service at Cycle Tow. Richard and Susie are wonderful and have helped many a rider out of a jam. Rich picked up two bikes from two different locations and delivered them to my front door for a verrry reasonable price. He's professional, fast, and if he can't help you he will refer you to another service (thankfully I didn't require that). They've been around for 25 years and have a great reputation for being reasonably priced, courteous, and fast. So glad to know they're around. read more

These guys saved my ass when I had a flat on 24. Bill came quickly, was super friendly and efficient, and got me to my mechanic in no time. He even gave me a ride to Berkeley afterwards. I could not be happier. I recommend these folks to anyone needing a tow in the Bay. read more

I left my park light on all day and drained the battery. The guys at Ace Ducati recommended Cycle Tow in Berkeley. The man showed up, and was totally cool. No need to rub salt into the wound of a Ducati rider. HIs rig was killer and we were off in no time. It was afterhours, so he needed cash, so swung by my bank. Up the hill to the house. I have a super steep driveway but that was no problem. He backed that tricked truck up to the carport and deftly unloaded the bike. He also has his own service shop and has raced so his assurance that the trickle charge should get me back on the street was cool. Great service, and cool guy. read more

Talked with them today. Very nice, helpful, responsive, reliable and decent pricing. read more

Rich is da man to call when your bike is down. He's as professional as they get and won't charge you an arm and a leg.

Needed to get my vintage scoot into the city for repair. Carl came and picked it up and delivered it safe and sound at a reasonable price. He even let me know once it was delivered with a text. It's never fun to need tow service but Cycle Tow definitely takes the edge off. read more

i believe this business is affiliated with and is at the same location as 'berkeley performance motorcycles'. i had my first bike, a 250 ninja, towed by rich about 7 years ago, and the service was efficient and super friendly. rich is a really nice guy. we chatted about bikes on the drive to his shop; he is easy to chat with. the tow out-of-pocket was $50 if i recall correctly. 5 years or so later, i had the bike towed again, by another member of his staff. i don't recall his name (eric?) -- a friendly brown-haired guy in his twenties? -- but he was very friendly and chatty too. the bike that second time was towed from my work's parking lot. both times, a proper motorcycle towing rig was used, and the guys knew what they were doing and didn't need me to do anything to help. the bike was ready in a matter of days (from berkeley performance motorcycles). i have mo-tow now with the ama, but if i needed to call a towing service directly while in the east bay, cycle-tow would be my choice ! read more