This is the first time I wish I could give six stars on a review. From reception, to the amazing…read moretechs who checked us in, and the wonderful Dr Doering, our trip here was fantastic. I was blown away by the efficiency, care, and attention to detail. Great for non-life-threatening, but still time sensitive visits. In the past, we've only had to access to emergency vets. This urgent care for pets is so helpful and greatly reduced our wait time from many hours + overnight monitoring to less than an hour with great care and all of our questions answered. They sent us with clear discharge instructions on how to follow up with our primary vet. well, we hope we aren't back frequently, we look forward to using them for future visits.

I had to bring in my French Bulldog, Archie, twice, back to back due to a nasty eye ulcer. We had a…read moregreat experience from the moment we walked in the door, to when we walked out. The front desk, vet techs and vets were so sweet and really cared. What made me go from liking this place to loving it was when my Frenchie literally started kissing the vet and had major wiggles. That is such a huge green flag to me. This has been a very stressful and emotional time for my dog and I but I couldn't have asked for better care. I even called in to ask a question about an eye drop and they were happy to help and get to the bottom of it over the phone. I can't thank this place enough!! I highly recommen!!

My experience with VRA was overall very positive, especially because of the staff. Everyone I…read moreinteracted with was kind, professional, and genuinely helpful throughout the process. One thing that really stood out was the strong communication -- they kept me informed, answered questions clearly, and made sure I understood everything along the way. The services are definitely on the pricey side, which may be difficult for some people to manage, but the quality of the staff and their professionalism helped make the experience worthwhile. It's clear that the team cares about providing good service and supporting their clients as best as possible.

Ok Yelp... I'm frustrated…read more We rushed our 9-month-old Cavapoo into VRA Pet Hospital at 8:45 AM after waking up to him bleeding from his rectum, after already having diarrhea and vomiting the day before. As pet parents, that's terrifying. It is now 12:37 PM and we are STILL sitting here waiting for a doctor to tell us what's wrong with our baby. The only explanation we kept getting? "Other emergencies came in." I understand emergencies happen... but what exactly qualifies as urgent if a puppy is bleeding, lethargic, and clearly in pain? Our dog has been laying around miserable, not himself at all, and we've had to repeatedly get up and ask when he'll be seen. Meanwhile, hearing laughing and casual conversations at the front desk while your pet is suffering is beyond aggravating. The lack of urgency, communication, and compassion in a moment like this is unacceptable. I hate that this has been our experience because when your pet is sick, time matters. Right now, I'm just left wondering... where are the better emergency animal hospitals in the DMV?! Here's a more detailed and pointed update for Yelp that leans harder into the front-desk failure while still separating it from the doctor's care: Update: I want to be fair because the doctor deserves recognition. Once we were finally seen, she was excellent -- thorough, compassionate, and took the time to explain everything clearly. She even apologized for the lack of communication, which says a lot about her professionalism. But my issue remains with the front desk staff, and honestly, that part of this experience was unacceptable. As first-time pet owners rushing into an emergency with our 9-month-old puppy bleeding, vomiting, and clearly in pain, we walked in terrified. No one at the front explained the ER process, triage, or what to realistically expect. Instead, we were left sitting there for hours in complete uncertainty, repeatedly having to get up and ask for updates ourselves. Every time we asked, it felt brushed off with the same generic "there were other emergencies" response -- with no timeline, no compassion, no reassurance. What made it worse was the atmosphere at the front desk. While we were panicking and watching our puppy lay there weak and uncomfortable, the front desk felt more like a social gathering than an emergency hospital. There was laughing, chatting, snacking, and carrying on while families sat in distress. That lack of urgency and empathy was hard to stomach. No one expects immediate service in an ER, but basic human compassion and communication should never be optional. When people bring their pets into an emergency hospital, they are bringing family. The front desk is the first point of contact, and that first interaction sets the tone. In our case, it made an already traumatic situation feel even more isolating and frustrating. The medical team may have done their job, but the front-end experience failed us completely.

I cannot express how incredibly grateful I am to Dr. Shannon and the rest of the team for their…read moreincredible care of my cat, Finn on Tuesday. He had a stomach obstruction and needed emergency surgery. I was in absolute hysterics over my sweet boy and I appreciated how empathetic they were to my situation. I felt so safe with him in their care and cannot thank them enough.

My experience with VEG was limited to a single visit that lasted about an hour, but it was during…read moreone of the most painful days of my life. We brought our beloved 17-year-old cat, Freddy, to VEG after he began experiencing seizures. Freddy had been bravely fighting advanced kidney disease, and we knew in our hearts it was time to help him cross the rainbow bridge. We were completely devastated and hysterically crying as we rushed him there. We called from the car to let them know we were on our way, and from the moment we walked through the doors, it was all hands on deck. The team's immediate response was incredible. They met us with urgency, kindness, and compassion at a time when we could barely think straight. I can't speak to the medical treatment VEG provides beyond this experience, but I can wholeheartedly speak to the compassion and professionalism they showed us. Every member of the staff treated Freddy with dignity and treated us with so much empathy during one of the hardest moments of our lives. A week later, we received a handwritten sympathy card signed by the staff. It brought me to tears. That small gesture meant more than I can put into words. After a less-than-stellar experience at another emergency veterinary hospital (Friendship), we were especially grateful for the care and compassion we received at VEG. Nothing can bring Freddy back, but the kindness shown to us that day has brought light to some very dark memories. For that, we will always be thankful.

Service:5 Stars Pricing: 2 Stars…read more This past weekend, I had a very positive experience at VEG that was overshadowed by what appears to have been sheer greed. We brought our goldendoodle to VEG because he cut his paw; the laceration split one of the digits on his paw, with superficial flesh exposure. It wasn't the worst wound in the world, but bleeding persisted and it was deep enough that we needed to determine whether stitches may be needed. Dr. Forte and the technicians (I'm so sorry I did not get their names) were just amazing. And Sarah, who did our intake, was uncommonly kind and attentive. I had absolutely zero complaints with the staff. My sole complaint was with the pricing of a pain medication. I understand that emergency treatment is not inexpensive; it's just the nature of the beast. Still, when the Dr. said the total came to $400 for the exam, cleansing/bandaging of the wound and medication, I was a bit surprised so asked for a rough breakdown. The culprit, in my view, was a common, canine, pain medication, with which I was familiar. The cost was $93 for 14 pills. I asked the doctor if we could purchase it elsewhere and she said we could. When I filled the prescription at a grocery store pharmacy, I was shocked and then angered by what I learned. The prescription, for which VEG was charging $93, was $9.99 at my local Giant pharmacy. I could not believe (and still do not) a reasonable justification would exist for such an excessive medication markup. Surely, I thought, this chain hospital has access to preferred/wholesale pricing. Parasitic was the word that came to mind. I saw a business exploiting people already experiencing stress and vulnerability as the result of a beloved pet's sickness or injury. Although I was very pleased with the service we received, I am just very disappointed and troubled by this issue, to say the least. Certainly, this is not unheard of in the society in which we live. But VEG ownership/management, I feel you do a great disservice to the excellent employees who, clearly, work so hard to represent you in the best and highest light. With respect, do better...

Whoever answers the phone is rude and off putting. I'm the biggest VEG fan. But this location is a…read more180-degree experience from the normal VEG experience. Go elsewhere.

My daughter had to take her newly adopted cat, Duey, for upper respiratory infection. The staff…read morewas and is fantastic, even though I was not present. Duey is doing well and thanks ALL of you for your help!!!! Jennifer Elkins

My poor fur baby ripped his nail clean off while running around in the yard, and we were panicked…read more We rushed him to Urgent Vet Care, and they got him in immediately--no hesitation. The staff was so friendly and comforting, which made a stressful situation feel a little easier.The doctor and nurse took their time explaining everything and letting us know what to expect. The space was clean, calm, and welcoming. They even offered us water or soft drinks while we waited, which honestly meant a lot in the moment. I'm so grateful for how they cared for him and how they treated us. They really showed compassion from start to finish. Highly recommend.

Nothing went well. We lost our beloved pet. We were visiting family in Manassas from Florida when…read moreour boy went downhill. This place could not have been better. Maximum professionalism and compassion. They couldn't save him, but they made our parting as comfortable as possible and handled all arrangements without a problem. They're the real deal. God bless them.

We first started seeing Dr. Boostrom at MedVet Northern Virginia in August 2023, right after my…read moredog, Choo Choo, was diagnosed with adrenal cancer. From that first appointment through to May 29, 2025--when Choo Choo passed away peacefully in his sleep--Dr. Boostrom, Zachary, and the entire team showed us nothing but kindness, compassion, and true dedication. I want to sincerely thank Dr. Boostrom and everyone in the office for the incredible care they provided these past couple of years. I'm so grateful that thanks to all their work and expertise, we were able to have those extra years with Choo Choo--years filled with love and memories I'll always cherish. Everyone at this office is genuinely kind and clearly devoted to what they do. They always treated Choo Choo with patience and gentle care--even though he was an anxious little guy (though the Trazodone probably helped, too!). It meant so much to see him feel calmer here than he did at most other places. If you're reading this and trying to decide which veterinary oncologist to choose for your pet, I 100% recommend Dr. Boostrom's office. Dr. Boostrom and Zachary were incredible to work with, and I truly can't thank them--and the whole team--enough for everything they did for us. Thank you all so much.

Had appointment on 1/7/26 with Dr.Mcconnell for my pup Ozzy. The consultation went well. Dr…read more Mcconnell very knowledgeable and was able to answer all my questions and concerns. Also provide a treatment plan for Ozzy. I would also like to thank Kendall for going out of her way to get a prescription issue settled for me. Good customer service and friendly. Thank you too Amanda for your assistance too.

Had a visit with Dr. Olson about our dog with cancer. She was very thorough and clear. I recommend…read morewithout hesitation.

You could write something warm and specific like this:…read more VEG was wonderful with Max. I brought him in because a skin irritation had worsened and I was really worried about him. The team took my concerns seriously, explained what they were seeing, and made sure I understood the treatment plan before we left. They were kind, patient, and gentle with Max, and I never felt rushed or dismissed. I especially appreciated being able to call back with a follow-up concern after we got home and having the veterinarian talk it through with me. When your dog is family, it matters to feel like the people caring for him understand how seriously you take his health. I felt that at VEG and would absolutely return if Max ever needed emergency care again.

I (unfortunately) needed emergency services for my little Bernie today…read more From the second I walked in to the clinic, it was like being with family. The staff was nurturing to Bernie, but also to me. They answered every question before I could even asked and answered them over and over again, no matter how many times I asked things. No one rushed me and I never felt like I wasn't important. You made my last day with my baby so comfortable and welcoming and I will always be grateful.

A wonderful veterinarian visit! Lola needed the balance of her 4 vaccinations, however the first…read morehalf were initiated by the VHA Freehold veterinarian. Bennett Creek worked w VHA and coordinated the remaining 2 vaccines. Much appreciated!

This place saved my dog. I wanted to go here first but their emergency hours are random daily for…read morewalk ins. I went to another first before coming here and this one is so much better. The facility is nice and clean. The doctors are nice and know what they're doing. My dog literally had acutely pancreatitis and she's only 6years old. She needed to be hospitalized to survive and I'm so glad she was. She's back to her old self but just needs to be on a low fat diet. The front desk ladies are amazing too. So friendly and understanding. Will continue to come here. Thank you all for saving Eevee.

When I arrived, I was greeted so warmly by the front desk staff. The receptionist was such a lovely…read moreperson, and her positive energy immediately made me feel more at ease. I was seen very quickly..I only waited about 5 minutes, maybe even less! My kitten had been refusing to eat, so I was really worried. The veterinary team took great care of him. They examined him thoroughly, gave him the shots he needed, and treated him with so much kindness and compassion. The vet technician was wonderful, and the veterinarian herself was incredibly caring and patient. They answered my questions and made me feel like my baby boy was in good hands. I'm so grateful for the care they gave my kitten, and I'll definitely be bringing him back here if he ever needs veterinary care again. Thank you all for helping my little boy!

From the lovely lady doing intake to the Tech Gabriel, to Dra.Nolan and another lady staff...all…read morewere so kind in a stressful health concern. Spotless urgent care, convenient location, and we highly recommend excellence in care! If you have an urgent matter you will be in good hands.