Channels AV has fantastic customer service. I had an issue with tuning my system, and within the…read morehour, they sent a tech who resolved my problem. Highly recommend!!

Channels AV helped me out on installing a new surround system I had purchased. They were amazing!…read moreThey got a technician out on very short notice & were able to get my system up & going. They were also great when I had a follow up question a few days later. Their customer service was ABOVE & BEYOND. When I got the invoice, it was consistent with what they quoted me & very fair. Whether you are buying your own equipment or considering theirs, I can't recommend them enough!

I was looking for a First Watt stereo power amplifier and couldn't be more satisfied with the…read morequality of products and speed of service. There are many reasons why Mark is the go-to guy for Pass Labs and First Watt. He is very knowledgeable and takes care of his customers. He'll also consult with you first to make sure you get what you need. He's very responsive to calls/emails and ships ridiculously quick. Other dealers twiddle their thumbs for weeks before I see anything in the mail. With a huge inventory and a 10-day in-home demo - customer satisfaction is guaranteed. You can't go wrong purchasing from Reno Hi-Fi. Highly recommended!

I am considering some new audio gear and thinking Pass Labs is the most likely brant. I have the…read moreXP-15 (Phonostage) in my system for 3 years now. It has performed flawlessly and is silent; the way phonostages are meant to be. I purchased the item by phone, from Mark at Reno Hi-Fi. Throughout the process, I found Mark to be a first-class gentleman, and easy to talk to. On top of that, his prices were competitive. And, I think he is a really ethical guy, in a business that's heavy on hucksters. In short, he did everything right to get me to come back. So, that's where I am going-- and I am picky, picky picky.

I got an awesome record from discology they have a great selection and they were very helpful…read morenavigating me in a good direction of a good vinyl! The prices there are very affordable and the guy that helped me is very knowledgeable about records and how to take care of them!

All kinds of music. If he doesn't have it he'll try to find it for you. He also take CDs and final…read moreon commission, it's a 50/50 split. I love that I can empty out my storage and have the ability to wait for the money.

I called four different companies to install a MantelMount and 98" TV. Phase Audio Visual was the…read moreonly one who said it could be done and they did an AMAZING job! Flavio and Michael are perfectionists (in a good way) and worked on it until they were happy with the install. Michael even came back a few weeks later to make some minor adjustments. I am over the moon happy with the results and would recommend them to anyone!

A follow-up visit from Flavio to install Sonos soundbar, rear speakers & subwoofer, after the TV…read moremount he did for us when we first moved in. The structure of our wall posed a bit of a challenge, but Flavio gave us options and then continued the installation and guided us in use of the Sonos app. Completely impressed with the sound and function of the equipment! It sounds amazing in our space. Flavio is so knowledgeable and easy to work with. He is an Absolute professional. He always shares things and details I didn't even know I needed. Love that! Very happy return customer, Becky Mann

Ordered printer online pickup available at that location and in sac easy to order onlineread more

I ordered a $2000+ treadmill and paid extra for installation. I made the appointment for delivery…read moreand assembly and they cancelled it ONE HOUR before they were scheduled to be there, after I got time off work, and moved furniture. They said they didn't have anyone who could assemble it. I had to call back into their stupid AI call center (OMG) and reschedule - which I did for the following Friday making SURE they would have skilled people to deliver and assemble. Tomorrow is Friday and I'd made arrangement AGAIN to be available in the 12 hour window they give you - and I got an email and text saying it had been rescheduled AGAIN this time for Saturday (I have plans on Saturday) and I know at this point the chances of them actually showing up are slim to zero so why cancel my plans for Saturday for nothing?! I called into the obnoxious AI call center AGAIN and finally got a real person after calling back 10 times. I cancelled the order because they can't get their act together. I know they don't care that they lost a $2000 sale - but it was a big deal TO ME. So, done with Best Buy - they lost a customer (and I buy for my company as well).

Their Billing is so confusing. You ask for something to be…read moredone a certain way and they do what they want whether you like it or not. Install incorrect sensors for lighting and put an electric box in the middle of my wall on the outside. I wanted it under the eve. Now my Christmas lights look like shit. I do not recommend them at all.

My inquiry resulted in a "Dear John" email response of "no can do". I had sent an email inquiry…read morelisting out all the normal things that everyone has that they are trying to integrate like AppleTVs, Lutron lighting, Sonos audio, wireless mesh network, outdoor lighting, Echos, Phillips Hue lighting, etc. and response was (despite spending 10s of Thousands on all of this) it was all junk and "kludgy" stuff. Told me that it would be at least $1,000 to pay them to even bother to come out and write a proposal. This response during a time when any business is/should be ecstatic that anyone in their right mind is considering any commerce?! Told them to print their response and reflect on it in a couple of months. Wow, just...wow. Caveat - if you have a project you want to spend $1,000,000+ on, maybe, just maybe they'd be interested.

Great service and inexpensive as well. I would recommend Randy Sloan to anyone that wants their…read moreelectronics repaired.

I had a very old cd player that holds 200 cds. It stopped working a while ago and I finally got…read morearound to bringing it here. When I walked into the shop I felt like I took a step back in time...in a very positive way. I don't remember his name but the owner opened it up, knew exactly what was wrong with it and gave me a price to fix it. Since I have no need for a player that holds 200 cds and since it's so old it doesn't even have any wireless capability I said no thank you. I suggested he fix it and sell it and he told me what he does in a situation like this. He fixes it and donates it. I found that so heartwarming. Needless to say I highly recommend this business.

First time being there, so I had no idea where anything was. The staff was very nice and helpful. I…read moreneeded a phone charger for the car, they had a good selection. Prices were good. The 5% is always nice. Store and bathrooms are very clean.

I ordered online for pick up. I needed an item today!!!! Urgently! For pickup, you have to wait in…read morethe RETURN line !!!!! My house was demolished in June, and I can finally move home on New Year's Eve, so to say the least I am disappointed that I will miss my final walk through appointment because it doesn't say anything online about having to wait as if you were returning an item. NEVER AGAIN!!! I will shop where returns and pickup are separate!!!!