Too many bad experiences with this park,people speeding and acting crazy driving through the park goes unreprimanded and the miscommunication amongst staff is unacceptable.
In passing I told a employee I was thinking about leaving the next day (Friday) instead of Sunday, which was my check out date.The next thing I knew I guess they had gone and changed my reservation without my consent and then when I wasn't out by 11 o'clock the next day they began harassing me. I was in the process of hooking up my trailer at this time so it's not like they hadn't seen or heard from me and honestly didn't know if I was still leaving or not I was clearly leaving and I was leaving two days early! Yet they informed me they were going to charge me a $30 fine. I said that's fine. I'm doing the best I can and then I spoke with the membership specialist and the manager of the park who both reassured me I was OK and to relax and take my time yet the rangers harassed me relentlessly even though I am a single mother, traveling alone with my seven year old! And they knew that I was hauling my trailer with my child in the truck yet continued to call and harass me until I had a panic attack! I still have not been told what they expected me to do at that point either why they were even calling they knew I was leaving doing the best I could to get out of there as fast as I could,had already fined me and yet continued to call and harass me almost as if just for fun. I was so traumatized I barely hooked everything up properly and got out of there safely! There is no reason to harass someone hauling especially when they have their child with them and there was literally NOTHING I could have done to get us out of there any faster at that point and they knew that that's why when I asked them what they wanted me to do even shouting in desperation to charge me another $30 anything to get the harassment to stop so I could safely move my trailer they simply hung up on me. It was beyond cruel especially to ruin a otherwise fun trip with my son who was excited to be moving everything with me for one of the first times that's why I thought leaving two days early. We would be totally fine and have a great experience but I was completely wrong and instead he had to watch me cry the whole drive! I hate this park. The way we are treated at this park is nothing compared to the way we have been treated at other parks,iv never been harassed by any thousand trails employees at any parks other than this one and to make a long and upsetting story short, the harassment should've stopped when they charged me the $30 regardless of whether or not it was my actual check out day and it didn't they kept after me until I was in tears! Why?? read more