Sufian of Prime provided excellent service! He tried to help me troubleshoot the issue over the…read morephone which was very generous. He is a person of his word. He scheduled my repair and though two of his techs called in sick the day of my repair, he came out and fixed the heat pump issue. And on his birthday! His quality of work is exceptional. The pricing was very reasonable and he offered me several options which is really nice. Luckily we were able to keep my old heat pump unit going. I will go back to Prime when I need a new unit. -Gerald

Bathroom exhaust fan installation. The first appointment had to be rescheduled which was fine;…read morehowever, there was a misunderstanding of what I wanted done. They quoted for exact replacement which clearly was not what I asked for. New quote was more than twice as much as original estimate once they found out they were installing an upgraded fan. I wanted two fans installed and only ended up installing one fan for about the same price as the original estimate. Minus one star for the communication issue but otherwise the installation went well and now I have a working fan instead of a hole in the ceiling. I appreciate their flexibility with installing a fan they didn't sell me which saved me money in the long run.

Within 4 hours of me reaching out, my AC was running again! Quick response, quick window available,…read morequick arrival, quick diagnosis, quick fix (that was more complicated than what we could do- quick doesn't necessarily mean easy). Thrilled!

The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

My heat pump went out so I was looking for a company that was in the same town as my home in…read moreBoring. Jake was here with in 30 minutes! He came out the following day and installed a new system. He and Ben were most professional, clean and efficient. Jake took the time to explain any questions. He all so gave me a tutorial on the use of the new thermostat. For peace of mind this is the business to go to for heating and air conditioning.

Scheduled an appointment to get a quote. Jake was late and called in to let me know. I agreed to…read morethe later time. However when he showed up another company was there (on time for their appt) to quote the work and Jake just left without letting me know he even came by. Waited an hour longer to find out he just bailed. I guess he doesn't believe in multiple quotes on jobs (as all consumers should do). Glad you are so busy you can provide poor service and don't need the work. I would not recommend this company!!!

I had a great experience from beginning end. Anton was communicative, friendly, punctual, and…read moreperformed high quality work. That also had more reasonable pricing when compared to four other businesses. What a great local business to support!

there 0k probly try to sell you a furnace though,.the tech was a pro he waved the sevice charge…read morewhen i asked him to leave after he discovered the main problem blocked chimney

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

Completely untrustworthy. Sold us an rv and promised to forward all of the paperwork. Then wouldn't…read moreanswer the phone! A piece of crud in our eyes. My advise, dont trust him. He doesn't keep his word

Put in a new HVAC system for us. It failed in 2 weeks of use and then it took them over 2 weeks to…read morecome install the part to fix. After returning home on the day of the repair, there was insulation from the attic that had blown thru the vents and was just left. My husband and our contractor had to correct many things after he was done!

Kevin did my basement remodel duct work and his work is that of a master…read more His prices are more than fair and his attention to detail is flawless. He is a diamond in the rough of portland contractors.

I could not ask for better. Professionalism. Thorough. Respect for property…read more Timely. Good communication. Ducts, returns, dryer vent were cleaned. A true value.