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    Leiva Motors

    3.5 (8 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Leiva Motors

    Auto loan

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    C S.

    I'd give them zero stars if I could but I can't so one will have to do. Where do I start....? First my friends drive me all the way down from Idaho to look at the 2013 subaru impreza they are selling right now. As me and one friend took the car for a test drive we left her sister in the car we drove down. The car was parked next to the fence by the side of the office close to where they detail cars. The two guys that were working in the shop started talking about my friend. They called her Gorda (Spanish for fat women) and joked a bunch about her weight and looks. little did they know they know... she knows Spanish. Appalling they'd talk so openly about someone in ear shot thinking that she wouldn't understand.... great job guys maybe treat your customers better. Next the car I wanted to buy The 2013 subaru impreza JF1GPAC63D2853430 There should be a big warning not just on the car but with the dealership. They claimed the engine was switched out 8 months ago under warranty and that they themselves flushed fluids and did all the tune-up maintenance needed. They told me it had no other problems. The newer engine had 60,000 miles on it when it was put in. No records other then word of mouth info from them on this... okay interesting a big of a red flag but I wasn't super concerned. Jared told me all was good with the car no other issues. So we drove down to see this car. Once we got the keys to the car we drove it around a bit. Took it on the freeway and over to the closest certified subaru dealership. Drove smoothly but I wanted to have the subaru dealer look under the hood and what not to see anything I couldn't. They did an inspection and well the found some major leaks in things like the windshield wiper fluid to the timing cover. Also a break in the valve cover too. (See attached picture) just 3 of the repairs on the list would cost a minimum of $2600 to start. The others would add much more. In addition to this the tires were wearing uneven and would either need to be replaced with an alignment ($650) or have them shaved and aligned if possible. Rust underneath wasn't helping too but the subaru dealer ship said do not but this car unless they have it for super cheap. Going back to leiva motors we waited for a minute and then talked to the salesmen that was there. We showed him what we found out at the certified dealer with the tires and leaks. He told us that the car was a trade in and is now an as is car. Asking just under $5500 we told him that the concern was that this car would end up costing us was more then the $2600 for just the 3 engine repairs needed and that the other $650 in tires worried us. He told us they could have some one else do the tires cheaper (Big O tires) which I understand but dismissed the information for the engine. When I brought this up and the concern about it and the price he said he couldn't move more then $500 down on the price and that the price was staying put. I showed up with cash in hand ready to buy this car if things turned out but surprise they didn't. He wasn't willing to go lower then $500 off on this vehicles price and not a penny more. So I thanked him and we left. No shock here I was extremely disappointed and very frustrated with how much they did not care about what I found and had documentation for from the actual subaru dealer in town... Soon after we walked out I learned about the workers there making fun of my friend in front of her. I went from disappointed and a little offended to furious. They showed very little regard for not just me and the car I waited to see...(car was not vacuumed out and smelled like smoke and air freshener) But the fact they'd call a girl Gorda in front of her is not right. Always get your car looked at by a certified dealer or a mechanic that knows what they are doing. These guys disregard a lot of things. I do not recommend them at all.

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    Action Auto Sales and Finance - Real People, Real Deals, Real Drive at Action Auto Utah!

    Action Auto Sales and Finance

    (45 reviews)

    Do not trust this dealership. We were lied to about the AC in our vehicle assured there was no…read moreissue, only to end up paying $1,000 to fix it ourselves. To make it worse, they sold us their "Alpha Warranty," promising that if our tires ever went bad, we could bring the car in and they'd take care of it. Complete lie. When we actually needed that service, they refused. I'd sooner trust Judas or Richard Nixon than these A holes again.

    The absolute worst, I do not recommend them at all. If I could rate them 0 stars I would…read more Our experience happened late last year. They had an older Tesla Model S for sale that me and my wifey were interested in. We found it online and messaged about it and they seemed to be good with us taking it for a test drive. We live about an hour away so we came into Orem to test drive it, and when we pulled in people inside looked over but nobody came out to the lot or anything. We walked around trying to find the car but we couldn't, so finally we had to go in and ask someone about the car, and someone reluctantly came to show us where it was. We asked for the person we had been messaging with and they told us that the individual was not in but they could help us. The new person then proceeded to show us the car and all was going well. When it came to it, we asked if we could test drive it and the person said yes absolutely. They went to go get the keys, but when they came back they told me they were actually "late for a wedding" and had to leave early so we couldn't test drive. This was off putting so I asked if someone else could show us the car and he brought his manager (at least that's what they said he was). The new guy said I wasn't allowed to test drive the car because it was a "performance car" and I could only test drive the car if they ran my credit, to (and I quote) "make sure" I could afford it and be approved for it. This immediately caught me by surprise, as the car was simply about $25k and was a USED HIGHER MILEAGE TESLA. I own a business and through my life have bought many cars, all of them performance vehicles or expensive trucks and never once had a dealership try to run my credit to verify I could "afford it" when inquiring. I politely asked why they had to run my credit as obviously that wasn't normal, but they didn't give me a straight answer and one of the guys actually even let out a sort of laugh when the other gentleman was "attempting" to explain. They were also highly condescending in tone. On the spot with that having happened we thanked them for their time and walked out, but we could hear them snickering behind us. Shame. We even had our checkbook with us as we were really interested in purchasing the vehicle on the spot. Guess they didn't want the business. We went here immediately after I got off work that Saturday and I wonder if they treated us this way because I had on work boots that had a bit of paint stains on them. Regardless of the reason this is not how a dealership should work. We put off leaving a review but I ran into the page here and see others have also had bad experiences and thought we'd finally share ours, in hopes of hopefully helping people stay clear. Absolutely disgusting behavior. Stay away and go elsewhere.

    Shamrock Auto Group - Kellen Christenson from Shamrock with me when we picked up the van.

    Shamrock Auto Group

    (24 reviews)

    We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

    You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

    Leiva Motors - usedcardealers - Updated August 2026

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