It is a shame that this is the only Bandai store in the area because the employees are extremely…read morerude and dismissive. I've went here multiple times and each time one or more of the employees have been rude towards me and have made snarky remarks. If your life sucks figure it out instead of taking it out on customers. I've said this before and I'll say it again, don't work customer service if you cannot be nice towards others! Other than that, the store has a good selection of merchandise. Such a shame the experience is ruined by rude people.

Short review since we only come here for the gashapon machines…read more I really like coming here. Get some anime gashapon, but it's hard to get some of the ones you like since they're out of stock. I really wish they would stock up more on the popular items. Things are getting a little pricey. $15 for five tokens, and most gashapon are two or three tokens. A lot of the gashapon are anime, sanrio, animals, even food. The last time we were there, they even had little Nikes! The only downside is that it gets pretty warm in there. Especially when the place is packed, it gets really hot. Hopefully they'll think about adding air conditioning or at least fans soon.

If you need a flag for any occasion, stop scrolling and just come to Flaghouse Online…read more They recently moved to a new location in Monte Sereno (right next to Los Gatos), and their customer service is absolutely top-tier. The day before the big Mexico vs. South Korea World Cup match, I texted them last-minute to see if they had a South Korean flag in stock. The owner was incredibly friendly and helpful from the jump. She took the time to explain all of my options over the phone and gave me a clear quote right then and there. I told her I'd be there in 20 minutes, and sure enough, when I walked in, she had exactly what we talked about ready to go. To make a great experience even better, the two people helping me went completely above and beyond--they even offered me a drink and a snack while I was there! They are sweet, caring, knowledgeable, and just fantastic conversationalists. That being said... they did fail to solve one massive problem for me. I bought the Korean flag so my girlfriend can root for her home country, while I'm firmly rooting for Mexico. When I asked them for relationship advice on who I'm actually supposed to root for to survive the match, they couldn't give me an answer! Jokes aside, this is an amazing local business with a wonderful team. Highly recommend them for all your flag needs!

The owner is very responsive, kind, and immediate to my needs. I called in about whether or not…read morethey have country flags for sale and they had exactly what I was looking for.

This is one of the best hidden gems in the Bay Area for a board game afternoon. The collection is…read moremassive, with every genre and skill level covered, and the upkeep is genuinely impressive: every single card is individually sleeved in plastic, so the games always feel brand new. The space is spotless, well-organized, and the staff make you feel instantly welcome. They've also got snacks and drinks on hand, so there's zero reason to leave once you've settled in. Needless to mention, unlike almost any other board game cafe in the Bay Area, they don't charge you just to sit and play. On top of that, they have a huge collection of comic books, board games, and comics-related items and artifacts available to purchase, so it's easy to walk out with more than you came in for. I love this place so much that it's always hard for me to leave. They close at 7 PM on weekends, and every single week, I find myself wishing I had just a little more time before heading out. If you want a calm, genuinely fun way to spend an afternoon, this is the spot in the entire Bay Area.

The energy here is IMMACULATE. Wonderful staff -- friendly, ridiculously knowledgeable, inclusive,…read moreand accommodating. Inventory is really thoughtful, they have a fantastic selection of anything a nerdy heart could desire. Definitely recommend. My fiance also comes here for MtG events, and he has nothing but glowing things to say about this place.

I had the pleasure of connecting with Will regarding getting my sons started with RC planes. Will…read morewas very knowledgable and informative. He wa very patient with us and told us exactly what we need to get started without trying to sell us. I would recommend Will for anything RC related!

Had an awesome recent visit to NorCal Hobbies with my son. I hadn't been there since 2015 after…read moretaking a long hiatus from the hobby, so it was really cool to come back. My 4-year-old is obsessed with anything with 4 wheels, so getting back into RC with him has been such a blast. We came out to get my 2WD buggy on their awesome indoor carpet track and let my son check everything out. The whole experience was great. The track is fantastic, and the shop had such a welcoming vibe. One of the highlights was their indoor rock crawling area. We had been wanting to try crawling, and Will was kind enough to loan us a crawler to test out. Needless to say... we ended up leaving with one! Overall, we had an awesome time. Everyone was super friendly, helpful, and made us feel right at home. Can't wait to come back for more track time and check out some of the upcoming events. Be sure to support your local hobby shop!

A very cool place to play board games with friends, with plenty of games available to choose from…read more The space has many comfortable seating areas, and I noticed they also allow group reservations, which is great for larger gatherings. The only thing I wish is that they opened a little later, so we could have more time to play and enjoy the space. Other than that, everything was great! It's a fun and welcoming place to hang out with friends, and I'd definitely recommend it to anyone who loves board games.

Consistently good service and an excellent play space. I would say it has been the most stable of…read moregame stores I have encountered in my many years of visiting them. Staff is known and helpful.

Great store with great customer service. my young son wanted to buy FIFA World Cup cards. Both guys…read morein the store were so helpful and kind to him and my son got lucky and got his favorite player in one of the card packs. We will be back for more I'm sure

Tom's the best, this place has everything you'd want in the hobby. Love coming to this place to get…read moremy rips in.

SERVICE Friendly and engaging. I was the only one in the…read morestore and talked shop and sports with the associate. No pressure to buy or leave. SELECTION I would say the usual sports are available: the big four aka MLB, NFL, NBA, and NHL. There is also a soccer section as the owner is a big soccer fan. There are sections for local teams like the Giants and 49ers. The cheap $1-5 and priced-as-marked bins were messy and mixed up. I can only imagine kids were going through them. VALUE It's hard to really say. If you find what you want and the price is right - or can be negotiated to be "right", then the value is whatever you believe it is. Wax and pack prices are not my field of expertise so I do not know if they are over-, under-, or at market priced. In a nutshell, this is a simple shop that harkens back to the shops you used to see in the 80s and 90s: cards, boxes, packs, and not filled with social media clout-flaunting slabs.

Beautiful shop with a wide array of sports card singles, sealed product, and memorabilia. Staff is…read morevery knowledgeable and engaging. All in all, how a card shop experience should feel every time you go.