I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

Nikko and Sonny was awesome! helped me identify and value my ring, i was approached right away, my…read moretime was valued, and I will come back if i have any questions or need anything

konstantin is a wonderful person who runs an honest great business. He cares for his customers, and…read moreabove all else, will not try to over charge you or sell you something you don't need. finding an honest jeweler now a days is difficult, but Konstantin is as honest as they come. I would recommend Kupfer to anyone asking for a great jeweler.

Had a really great, smooth transaction with Konstantin. Very nice to work with. Excellent…read morecommunication and went out of his way to make everything perfect. Highly recommend.

I've had nothing but great experiences at Best Collateral San Mateo. I've bought and sold items…read morehere multiple times, and every visit has been smooth, fair, and professional. I've picked up some amazing finds -- including gold pieces and even an electric bike -- and the quality has always matched exactly what they described. I've also gotten collateral loans on gold items, and the process is always quick and hassle-free. They explain everything clearly and make you feel comfortable the whole way through. A special shoutout to Norma and Sam -- they have always been such a great help throughout all my transactions. They're friendly, patient, and truly go above and beyond to make sure you're taken care of. Highly recommend this location if you're looking to buy, sell, or get a collateral loan. Consistently excellent service!

The customer service team at this location is so excellent and the staff is amazing too. I love all…read morethe staff especially , the new manager Samuel. We just met over the phone and I felt like we have known each other for awhile because of his attitude and personality. If you need quick cash, don't walk run

There's nothing more comforting in knowing your most treasured keepsakes are safe and sound with…read morethis company.The most incredible employee is Jairo. He goes above and beyond. We've been longtime customers and Jairo is THE BEST!!!! We've purchased electric guitars and rare antiques there and it's always been a great experience. Great job Jairo!!!

I love Jairo so much! He has such a genuine and sincere way about him. He makes you feel like your…read morebusiness is important and like anything is negotiable. I love all the people who work with him. They are willing to negotiate with you and they are very accommodating to the requests of their customers.

Amazingly friendly staff, answered all my questions and I left leaving my piece of jewelry in their…read morehands knowing it would be cared for properly. Fast turnaround and the repair and resizing was done beautifully. I will definitely be coming back for future purchases/repairs.

Amazing experience start to finish! Beautiful work, exceeded…read moreexpectations for on time delivery & quality of work. Thank you Emma & Kindra!

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

Mr. T ( owner ) was highly recommended as I was seeking a loan on some jewelry. Service was second…read moreto none. Mr. T was honest, friendly, and personable. But the best part of the experience at Burlingame J&L was that I was quoted 30% more for my jewelry than the 2 other pawn shops I visited. If you want the most value for your merchandise, visit Burlingame Jewelry & Loan.

On June 26, I sold a lot weighing 50.6 grams. Based on the gold price that day, even assuming the…read moreentire lot was only 14K, the melt value was approximately $3,861. I was paid $2,800 for that portion of the lot, which works out to approximately 72.5% of melt value. I had understood that the payout would be 80% of melt, so I was surprised when I later calculated the numbers. What concerns me most, however, is the evaluation of several natural gold nuggets that were included in the sale. I was told they were 14K. Later, I took similar nuggets from the same family collection to another reputable gold buyer for evaluation. They carefully tested them and identified them as approximately 22K, offering me a price consistent with that higher purity. That experience made me seriously question how my original transaction had been evaluated. I later called Burlingame Jewelry & Loan to better understand the payout and to give them an opportunity to explain the calculations. I was told only that I had signed the paperwork and that the transaction was final. My questions about the purity testing and valuation were not addressed. I understand that gold buyers need to make a profit, and I have no issue with that. I never expected 100% of melt value. In fact, I would have accepted a lower payout if I believed the evaluation had been accurate and transparent. What I expected was an honest assessment, proper testing, and a clear explanation of how my payout was determined. Fortunately, I later worked with another shop in San Mateo. They tested each piece in front of me, explained every calculation, answered every question I had, and offered approximately 85% of melt value. Because they were transparent and earned my trust, I ultimately sold a much larger portion of my late grandmother's estate there and will continue to do business with them. This experience taught me that knowledge truly is power when selling precious metals. My advice to anyone considering selling gold is to educate yourself, understand what you have, know the current melt value, ask questions, and always get multiple quotes before selling. I wish I had done that before my first transaction. This review reflects my personal experience and why I would not return.

My fiancé and I worked with Kavita at Emkay Diamonds to craft a custom ring. She listened to what…read morewe were looking for, patiently answered our questions, and provided a lot of great guidance. The ring turned out exactly the way we envisioned it. We highly recommend this gem of a store in downtown San Carlos!

I worked with Kavita through a mutual friend to get a diamond tennis bracelet as a birthday gift…read morefor my wife. It was a rush order and I needed it for a surprise party in Southern California. Kavita was great to work with and delivered the bracelet quickly and at a reasonable price. It is a stunning piece of jewelry and my wife loved it! I would very much recommend Emkay Diamonds

I first met Simon in 2011 when I wanted to sell gold jewelry that I no longer wore or liked. I'd…read morebeen to a few of those "we buy gold places" and they turned out to be liars and thieves - they tell you stuff like "that isn't 14 k gold, it's 9 k" and Simon proved them wrong! I trusted him completely and got a very fair price for my gold. Since then he opened this location and I've still very pleased. I've had pearls restrung. I took a friend there for a custom sterling silver pendant she wanted for a friend. I've had jewelry cleaned and prongs tightened. I'm about to go there to have a watch cleaned and a new strap put on. I trust Simon and his wonderful staff, in particular the charming brunette who works in front. Your jewelry and pocketbook are safe here.

great experience dealing with the buyer at this company and receptionist Mellissa very pleasant to…read moredeal with.

A great experience at Topper! Took in two Omega watches for service, my wife was eyeing a new…read moreConstellation, and we traded in her watch for the new one. Rob made our buying experience first class. Attentive, knowledgeable, and professional. And a glass of champagne while he sized the bracelet. A true top-notch jewelry store. And a beergarden in the back!

Went in and had a really great experience. The associates were friendly and checked in a few times…read morewhile I browsed. Then Jay ended up helping me with my purchase. She was very friendly, personable and knowledgeable! She even made sure to have me stand in a sunny area to see how the watch looks under natural light. The shop was beautifully organized, clean and stocked well. Highly recommend!