I went in for a new blue ox hitch setup and they did a fantastic job. One of the mechanics did a…read moregreat, very thorough job, of explaining the system to me and my wife. We left with every answer answered and confident in using our new equipment.

Fast efficient service with quality products. Got a hitch installed next day when I could not find…read moreone within 500 miles. I needed to get on the road quick and they squeezed me in.

Great product great people. Fair prices and excellent customer service. I have several trailers…read morefrom here and they always take good care of my equipment.

They also work on travel trailers and very happy with their customer service. They installed new…read moresprings and axles at a fraction of the cost that an RV place wanted

This guy/company is complete garbage.. DO NOT GO TO THEM! I was having an issue with my 20 year…read moreold Chevy after upgrading my lights to LED and then having no brake lights on any trailer I plugged into.. turn signals work but no brake lights (which is confusing because they are the same wire) which is why i brought the truck to them.. I tried telling him the whole story and the guy (i think his name is Steve) attitude was dismissive.. he took my truck back for 5 minutes and said I blown all 3 fuses.. but yet all the lights (except brake lights work).. so not sure about that but maybe they all blew sometime after unhooking from the trailer.. I still tried to tell him that all the lights worked but the brake lights on the trailer and we had other people hook up to the same trailer and the brake lights worked for them.. I told him I think it has to do with the LED relay ... he basically told me he fixed the issue with fuses.. he then proceeded to charge me $175 for 5 minutes and some fuses (which i doubt now he even changed).. I went and found a trailer to hook up to and again all lights work except the brake lights .. I took video and called the guy back and he said "well you can bring it back in" i asked him if he was going to charge me again and he said yes because his rate is $150 for the 1st hour, doesnt matter if it was only 5 minutes.. and he fixed the issue of the fuses and claims that was the issue even though it is not resolved.. When we asked for a manger or owner to talk to he told us "hold on let me grab him" but came back with the same voice.. and when I was there in person he was the only one there.. It is a hole in wall shop that had no other customers so honestly that should have told me otherwise.. but I had hope ....

Took trailer in with brake issues and got it back with the same issue but didn't realize until I…read moretowed the boat to the lake. Refused to give a refund. Also replaced bearing I didn't ask to be replaced. The parts were new and he said they were bad. Lied to my face

Awesome customer service, the hold time was a little long. Once we got the rep the line he was very…read moreknowledgeable and helpful! We now know how to power cycle our RV!!

We had such a great experience buying our new camper trailer from Bush's RV. The whole process was…read moreeasy, comfortable, and honestly much less stressful than we expected. Greg Thompson was fantastic to work with. He was helpful, patient, knowledgeable, and never once made us feel pressured or pushed into anything. He took the time to answer our questions and made sure we felt comfortable every step of the way. We are so excited about our new camper and really appreciate how easy Greg and the team at Bush's RV made the entire experience. We would definitely recommend them to anyone looking to buy a camper! -- The Krahn's

I called to ask about getting some work done on my SnugTop shell. The gaskets are worn out, and the…read morerear window doesn't close properly. I briefly spoke with someone who then put me on hold. After waiting over 10 minutes with no update, I finally hung up. What's even more frustrating is that I also sent an email inquiry several months ago and never received a response. Between the unanswered email and the phone call that went nowhere, it's hard to believe this is how customers are treated. If you can't take on the work, just say so. If you're not interested in fixing the issue, just say so. If you're too busy at the moment, at least take my number and offer to call me back. Leaving customers on hold indefinitely and ignoring email inquiries is not acceptable. Based on my experience, I can't recommend this business.

Ask for Pete! I am LGBT and was treated well. On a scale of 1 to 10 there staff are a 13 off the…read morechart. God bless you all!! Thank you!!! Great service and tires!!!

Can't say enough about the staff at Uncharted Recreation (UR)…read more Devin in sales, was my first contact. He was super helpful and responsive to all my questions and concerns. It didn't take much more convincing to fly up from Southern California to purchase our 2026 Adventurer Overlander Range XT. The UR staff was prepared to make the transaction smooth and timely. A shout out to Parker and Eddy for wrapping up all the financing and paperwork. No pressure from either one of these guys. Thanks to Mike for the walk thru. At no time did I feel any pressure from the UR team, which made the long distance purchase a wonderful experience. Definitely deserving of a 5-star rating.

Had a great experience with Eddie & Tarek, buying our 1st RV. We had MANY questions as first timers…read moreand everyone- Eddie,Tarek, Jason & Nate were incredibly helpful and answered ALL our questions honestly.. We drove almost 7 hours to do business with Uncharted... as our local dealer in Carson city was a horrible experience! Can't recommend these guys enough ! Thanks again for giving us 5 star service!

I brought my new boat here for a lower unit repair, and it was a nightmare. They missed a simple…read morebut critical safety step: they didn't "safety wire" the bolts. Because of this oversight, the entire lower unit almost fell off while I was out on the water with my wife and daughter. It was a terrifying experience that put my family in direct danger. When I took the boat back, instead of apologizing for the mistake, the owner was incredibly rude. He blamed my motor's custom design for the issue, even though the real problem was his shop's failure to secure it properly. He eventually fixed it, but then called me just to gripe and complain about how he "wasted his time" on a "dumb motor." A professional shop should know how to follow basic safety specs the first time. The owner's lack of accountability and his aggressive attitude are completely unacceptable. Save yourself the stress and the safety risk, take your boat somewhere else!

I messaged them through boat trader, no answer. Left a voicemail, no answer. Sent my mother and a…read morefriend in and they could not get anyone to even talk to them. Some guy walked right by them. Was just trying to by a 48K boat.

a follow up to my previous review…read more We've now had our stunning 2025 Brinkley Z 3100 for a few months. Firstly we are absolutely thrilled with the Brinkley, quality, finish and engineering detail is really outstanding, We've had a few travel trailers before buying this 5th wheel and really cant comment enough about the quality of this RV. As per my previous review we were very happy with the entire sales process. Unfortunately we needed the assistance of Bretz and Brinkley to help resolve a painful issue we had with registering the RV out of state. A tedious and time consuming matter. The support I received from both Bretz and Brinkley was fantastic. A really big thank you to Ridge, Jessica and Kaylen for their assistance with this matter. Seriously your assistance was greatly appreciated. It's really great to know that after the check has been cashed and the RV leaves the lot that there is ongoing solid support. Once again thank you so much, I'm not sure how long it will be but one day when we are ready to upgrade our Brinkley, Bretz will be our first call.

Non completed and poor repairs made, (even though we were told "all had been completed...NOT!!!)…read more Bogus financing tactics, (we were told that the "10%" rate was simply an arbitrary number yet, when we went to sign the contract, they told us that "this was the best they could do." (We have over an 800 credit score) "We should have walked out right then and there." (our first mistake) Also, when we arrived to pickup our newly purchased RV, certain items which were supposed to be included had been removed by staff. (Again...Wish we would have left right then and there. (Second big mistake on my part) Consequently, we'll NEVER make another purchase from "BRETZ RV" again and cannot recommend them to anyone.