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    6 years ago

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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.1
    (16 reviews)

    Absolutely slow! The help there seems like zombies, not in any hurry to help. Then they want you to…read morecall people over seas who don't have a clue of what's going on, for help. In no way are they helpful. The product isn't worth the money. In no way did I get service.

    I have mixed feelings on this company as a whole. Let's start by saying the internet it self is…read moresuffice. That's pretty much the only compliment I can give out. I live in an area where they only have Xfinity and that is why I use them! I am strongly considering moving just to not have this service. Customer service is okay to say the least. They have an automated system that you can barely get ahold of anyone. When you opt out of receiving text messages they still send them. When I first signed up they had me pick the box up but my internet did not work so they sent out a technician. Come to find out the store actually gave me the wrong box. Later on I see they charged me $100 service fee for the technician coming out to replace the incorrect box. They have multiple internet outages and there is nothing you can do about it but wait. So, good luck if you work from home! My internet would not work properly for almost a week I called in every day! They finally sent someone out to "resolve the issue" and as soon as he left it was the same issue. So they sent a senior tech the very next day. Come to find out cords and the box needed to be replaced after only have it for 5 months! Of course they charged $100 to my account.

    AT&T Store

    AT&T Store

    2.8
    (18 reviews)
    $$

    "So let me get this straight - because I haven't had an active prepaid account with you for 6…read moremonths, my SIM won't work?" "Yes sir." (Pause) "So, you're basically penalizing me $25, the cost of a new prepaid activation, for not keeping a plan with you for all these months." (Pause) "Yes, sir, you could characterize it that way." "Got it." So the smartest move for smartphone users from Europe visiting the states is to get a prepaid SIM to put in your phone or a spare smartphone you have. AT&T has a great $60/month plan with unlimited calls and texts and 2.5 gigs of data at high speed, and unlimited data after that at 128 kb. Amanda was the person to help me and she got me in and out of there in about 20 minutes after I had waited 10 minutes after signing in. Can't ask for more, especially in December. Thanks guys.

    I broke my phone about a month ago, and about had a meltdown. Christian, the gentleman who helped…read moreme get a temporary phone and explained how the replacement process works, was incredibly patient, thorough, and didn't try to sell me a ridiculously expensive temporary phone. The store manager also took the time to ensure I was completely satisfied with the assistance from Christian, and made sure I knew I could contact them with any questions or concerns. Although the location is not very close to me, it's worth the time to drive a bit further, knowing I'll receive excellent service. Thank you for your help!

    Mounting Madness - televisionserviceproviders - Updated July 2026

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