Mounting Madness

I recently was attempting to spin up a new device and line on my Verizon account for my son…read more I started online, and was disappointed when that didn't work out. Although reluctant to make the trip and go through a maze of sales pitches, I made an appointment and swung in to this physical store. Boy, am I glad I did! I arrived a couple minutes early for my appointment, and to my surprise, there was zero wait and an employee honored my reservation and began assisting right away! To be completely honest, it was the most straight-forward, simple, quick mobile phone appointment of my life! We accomplished everything I needed, quite quickly, zero sales pitches. I even got a BETTER mobile plan than the one I was aiming for walking through the door! Needless to say, I was super, super impressed with the experience, and it definitely solidified my loyalty to Verizon! I was in and out in 15 minutes with everything I needed and a better plan than I hoped for!

Negative stars if that were a possibility. I went in to inquire about getting a new phone/upgrading…read moremy existing phone. Was told the absolute best option was to add on another line and keep my old phone. It was explained that this would keep my bill around the same or even cheaper. Here I am with a bill that is more than $100 more a month and they won't do anything about it even though there is no usage on the third line. What a bunch of scammers.

Xfinity Store by Comcast

2.1

(17 reviews)

I'm convinced a cable company could save babies, kittens and penguins at the same time and still be…read morehated. Cable companies and airlines are the industries that everyone loves to hate. And maybe it's because I don't expect a lot, but I've has Comcast internet and cable for five years and have been pleased. Wait times, in person here and on the phone, have been fine. Most everyone is friendly. The rare technical issue is fixed quickly, to my satisfaction, but friendly IT staff with plenty or apologies and some free HBO. Prices are high, but that's all cable companies. As far as cable goes, I've been happy with Comcast over the years.

Do not trust anything Xfinity/Comcast says. Get it in writing. I recorded (they knew) them…read moreoffering something that was not true on the phone. They are not good for their word. I told the customer security team about fraudulent business practices. Get fiber from someone who has it. (They don't) Anyone would be better than them!! Negative stars not available.

Spectrum

1.5

(103 reviews)

I called Spectrum in May 2026 to stop service for my 88 yr old mother because she passed away…read more Spectrum said they did not "see her in their system".... so I had to block them from stealing any more money from my mother's bank account. Not sure how Spectrum got my moms credit card, but yep, the next month, I had to cancel my now deceased mothers credit card to keep Spectrum from stealing. Spectrum won't give an email address for a paper trail to prove I canceled service. Now today I get a THREATENING LETTER & bill for June and July. DO NOT USE SPECTRUM--- they will NOT allow you to stop service EVER... not even when you DIE!!! I don't have time to grieve my mom because of companies like Spectrum that make this a full time job dealing with this crap.

This company does not honor their price quotes, raised my price by 40% and did away with auto pay…read morediscount. They had quoted a price increase of $5 but went up $20.

Everfast Fiber Networks

1.3

(21 reviews)

Do not use this company. Multiple issues and they were constant. We couldn't even last a year with…read morethem. There's too many other companies to choose from so don't go with this company.

Absolutely shit service. Internet goes out once a week. I have had 5 tickets in the month of…read moreDecember alone. Garbage, garbage, garbage..... I was supposed to have someone out two tickets ago to get new equipment and still no one. If I could give no stars I would. If my apartment complex didn't make me have them for internet I wouldn't. They gave me a month free credit but it's for NEXT month.

Verizon TCC

1.0

Like stated in the previous post, TCC is not interested in customer service. I had a few simple…read morequestions on locked SIM on a Verizon phone. TCC would not spend a few minutes to verify the status of the SIM. I was told to take the phone to the store on 119th. There was nothing TCC could do. Verizon on 119th WAS excellent to work with.

Horrible customer service! Do not bring your business here. Prior rep sold me a BOGO that was never…read moreadded to my acct. These people acknowledge working on commission so therefore they won't even help you despite it being their fault. I was able to get the issue corrected at the corporate level so lesson learned - I will never purchase from a TCC store. They will cheat you to make a s

Consolidated Communications

1.3

(48 reviews)

Our internet line was not properly buried. We had our yard aerated last fall and the line was cut…read more A new line had to be ran, however, CC uses a contractor to do the actual burying of the line so they were not able to bury it same day. It has been over 8 months! The line is still exposed despite calling numerous times (at least 3 times a month). Mowing the yard is a pain! I am about to cancel service. I should not have to pay until this line is buried and buried well! This is terrible customer service even if this is something that is being outsourced to a third party! Hire a better contractor!

Worst business practices ever. Do not use this company if any other solutions are available in your…read morearea. Left us without phone service at a Not for profit for months at a time. We received a letter with approximately 56 days to find new service for our entire company as they were discontinuing our service. CC does not want to spend any funds to update their infrastructure in our area. They then raised our final billing 3x the previous rate. Had to pay the increase to Port our current numbers to our next carrier. Talk about kicking you as you go out the door. What a horrible company. They do not care about their customers at all. Run away from Consolidated Communications!!! I would rate it less than 1 Star if possible.

XFINITY

1.2

(32 reviews)

What could improve? EVERYTHING. I've been a customer for 25+…read moreyears and their service has been getting steadily worse. Cable hasn't worked properly in 3 weeks and it's taken 3 weeks to get an appointment (which is OVER A WEEK AWAY) Their customer service does not care whatsoever about customers, theyre completely useless. And they broke a promise to me to have this repaired today. Would be 0 stars if tha were possible

Their customer service is the definition of crap! The actual service isn't bad but their call…read moreagents aren't useful for solving problems.

Clear

2.6

(5 reviews)

Ok, so this is not so much a local business so I'm not really picking on the Overland Park branch…read more However, I did feel the need to post a warning because you may get suckered in by the "cool" factor of internet on-the-go. I'm not usually an early adopter, but the idea of being able to take my notebook into a place that doesn't have internet and be connected is a nerd's dream. As a family, we also like going on road trips, and I had this giddy vision that I when it's not my turn to drive, I could be riding shotgun with my notebook and getting some work done. Well, I should have heeded the red flags that went off when they required you to either by all the equipment up front (which was $200+) or submit to a 2-year contract. Now, I'm sitting here watching a download that I started before I went to bed last night with 6 hours left to go and longing for the days I had comcast (yeesh). Part of me thinks that the speed will get better over time, but the coverage here in KC is about as good as it can get. I think the problem may be the fiber cement siding on my house, but the connection doesn't get better next to the windows. The "mobile" works until you get about 1/2 mile outside of Kansas City and then disappears. It's supposed to switch to the nationwide 3G network if it can't connect to the Clear 4G one, but it has yet to do this. However, the 2nd star for this review is because I can go to a park around town and get internet (should that situation ever arise). Outside of that I pretty much think it's a bust and am counting down the days until July, 2012. If the world hasn't ended by then, I am soooo dumping them.

Worst. Internet. Ever. Actually, CLEAR is one of the worst companies I've ever had to deal with in…read moremy 30 years. I live in Mid-town Kansas City (close to westport) and have found that my connection is on par with dial-ups I've had. (Only it costs $50 per month!) Whenever I call them (over a dozen times) they tell me that they're experiencing high volume and equalizing everyone's bandwidth. Evidently all times (even early morning like 3:00 am Central time) are "high volume". Of course I played with the modem for hours, my signal strength on the modem is always full strength, and the Clear website connection support shows that I'm getting full strength connection. Also, they claim that there are "no contracts" and maybe that's true now, but I got roped into a contract and they're going to charge me a huge fee simply because I'm moving out of the area and into a town with no Clear Internet available. thank god. Basically, if you are considering CLEAR internet, you need to RUN, FLY! get as far as you can from these scam artists!

Cornerstone Tint & Paint Protection

4.9

(47 reviews)

Use this business multiple times their service is always fantastic. They're knowledgeable about the…read moreproducts. Prices are good and the work is outstanding.

Had the PPF replaced on an '11 Corvette along with adding to a few new areas. If you're looking…read morefor new or replacement paint protection film for your ride, definitely talk to them. The service and quality is A+. It was easy to determine the cost based on what is needed. Scheduling was a breeze. Outstanding work!

iFix - Olathe

4.8

(25 reviews)

First class service! Great prices! Adam fixed my phone while I waited. It took less time and cost…read moreless then original estimate. Very honest business!

We texted/called to ask about fixing our screen and battery and Adam was quick to reply back and…read moreeven said he could get us in quick within the hour. Not only was it quick, but it was affordable as well, phone came out looking good as new. Overall we are happy with the experience, service requested was done same day, would go back again for future devices!

One Stop Decorating Center

4.7

(33 reviews)

The quality of service from both the Greg on the sales side and Lucas & Winston doing the…read moreinstallation is incredible. We had 8 new blinds installed replacing the older wooden blinds. Greg took great care making sure the measurements were accurate and was very friendly. He kept us informed on our order. Lucas and Winston explained everything thoroughly during the installation and were great to work with. Would highly recommend. We will be using them again for further blind replacements.

We have always had excellent results with One Stop. This is our 4th home where we have used them…read more Toni designed beautiful blinds and Tab and Mathew did a great job of installing the them. Winston followed up and did a great job doing some minor adjustments. They are a first class business and their customer service is excellent. Expensive? You get what you pay for! We wouldn't use anyone else. Definitely recommend!

Midwest Marble & Granite

(9 reviews)

When we moved into this house, I told my family that as soon as I cut, scorched, or stained one of…read moreour Formica countertops, I would replace them. In the meantime, our cast iron bar stools swiveled into the edge of the bar, causing chips in the main Formica countertop. It finally felt like the right time to make the change. Edan at Midwest Marble and Granite helped me select attractive elements like the sink, faucet, quartz material, and backsplash ceramic tile. Because of her experience as an interior decorator, I really valued her insights. On installation day, I was truly impressed by Jake, Carlos, and the team. They worked tirelessly to remove the old countertops and backsplash and to ensure the heavy new countertops were perfectly aligned and level. I had no idea how physically demanding this work could be. The next day, during backsplash installation, the same praise goes to Patrick, Frank, Eddie, and Austin. They spent hours bending over the counters, meticulously cutting, placing, and grouting ceramic tiles on four walls. That has to be backbreaking, especially for someone as tall as Frank! Midwest Marble and Granite transformed my kitchen with high-quality materials that were expertly installed in a timely and friendly manner. What more could I want?

If you are looking for an excellent vendor to replace your countertops, check out Midwest Marble,…read moreGranite and Quartz. I found the quartz at Stratus. The installers were wonderful and so was their entire team

KC Eco-Kleen

(7 reviews)

Shannon and Kai did a great job! They were fast; however, Shannon took time to explain things and…read moreanswer my questions. They were personable and very professional! KC Eco-Kleen also gives discounts for recurring customers. I highly recommend them!

My gas dryer wasn't drying clothes, I was concerned I needed to have my vent cleaned, I was able to…read moremake a same day appointment, they came out cleaned the dryer vent, informed me how to maintain the outside vent, and were very helpful. I would recommend them to anyone looking for this service.

Direct Inspections

(6 reviews)

Was searching for a 'whole-house' inspector for purchase of a home. Viewed Google and Yelp which…read moreshowed 'Direct Inspections' had many positive reviews. Setup an inspection date and met Chris Dollmann(Certified Master Inspector). Chris is personable, extremely knowledgeable and fully explained every issue which needed immediate attention, or anything that should be corrected, but not critical. Have purchased three homes during my lifetime(this being my last) and can say Chris is by far the most comprehensive inspector I have dealt with. All items documented and sent via PDF (with pictures). Due to Chris's thoroughness, estimates totaled $8,000 (mainly roof and electrical) of which I forwarded a copy to the seller resulting in $4000 being paid via seller at closing. Highly recommend 'Direct Inspections' and very appreciative of Chris's expertise.

Chris and Direct Inspections is wonderful! My family recommended him to us from doing their…read moreinspection and we're soo happy we chose him for our first home inspection and if we ever move again, we'd use him again. So easy to work with and very knowledgable! Escpesially for being first time home buyers, we came in very unsure of this whole process and Chris made us feel at ease and answered all our questions and was a big help!

Device Pros

4.8

(6 reviews)

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

uBreakiFix by Asurion

3.5

(17 reviews)

Michael should be considered your MVP.A major asset to your company. Knowledgeable, friendly,polite…read moreand fun happy guy. Thanks for making my day a much less stressful day. Thanks to Michael!

the employee's were so very kind, but the new screen protector had air in it just 4 days after the…read morereplacement. They were unable to offer a new replacement or refund of any kind. Super disappointing

IResQ

3.8

(55 reviews)

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!

I would give you guys 5 stars but for some reason all my pictures got deleted after I send you guys…read moremy ipod for a screen repair .......

Keak TV Repair

Brought a TV in that had a blue tinted screen. Keak was…read moreable to repair it really fast and it looks fantastic! Highly recommended!

Contacted to help get an older model Desktop computer up and running. He completed the job quickly…read moreand was awesome to work with.

Mounting Madness - televisionserviceproviders - Updated August 2026

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