Very Smooth, professionally done. Value was a little high, but you expect that from professionals…read moreand everything done right

Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

Rockstars. Professional and efficient. Absolutely would use them again…read more Everything from scheduling to moving was seamless and white glove. Moving can be arduous and everyone at Soft Touch helps to ease that burden. Especially Monica the service manager. Thank you!!

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

Demetrius and Chris were efficient in moving my office to two different locations. The care they…read moretook in wrapping furniture, paintings, and various objects was beyond what was expected. The pricing was fair and honest. From the initial phone call to the end, they made this a pleasant experience. Not one thing was broken! Great quality and value as well as reliability!

One of the worst experiences I've ever had with a moving company…read more We hired this company after a flood to pack up our belongings so repairs could be done and then move everything back in. We paid a very large amount for this service and also paid extra for their insurance coverage specifically to protect our valuables. During the packing process, they broke several items worth thousands of dollars. When we filed a claim, instead of taking responsibility or honoring the insurance we paid for, the owner was rude, dismissive, and outright hostile. We were essentially told "too bad, you should've packed it yourself," and "if you didn't want it broken, you shouldn't have hired us." That is completely unacceptable, especially from a business that charges for professional packing and insurance. Not only did they fail to protect our belongings, but they also refused to fairly address the damage and spoke to us in a shockingly unprofessional and offensive way. We trusted them during an already stressful time after a flood, and they made the situation much worse. I strongly warn others: do not use this company if you care about your property or expect basic professionalism and accountability. Paying extra for their insurance meant nothing, and the way we were treated afterward was insulting and outrageous.

would like to express my appreciation for the outstanding service provided by All My Sons. I called…read morefor a quote and was able to receive same‑day service, which was greatly appreciated. The staff and moving crew were friendly, professional, and exceptional throughout the entire process. Jaylen and his team arrived promptly, got to work right away, and handled all heavy items with care. The entire move was completed smoothly and efficiently. I highly recommend All My Sons for any future moving needs.

1 STAR -- DO NOT USE ALL MY SONS MOVING…read more We were quoted $1,400 for a full household move scheduled for January 27, 2026, confirmed multiple times over two weeks. This included 3 movers, 5 hours (including travel) and a free kitchen pack. We paid a deposit and reconfirmed all details by phone and text. On the morning of the move (9am), we were asked to reschedule due to crew issues. This wasn't possible as we had already packed, arranged childcare, and have 2 infant children. Arrival time kept being pushed back, and the movers didn't arrive until 3pm. I asked if there would be enough time for them to finish the job and they said yes. By early evening, the truck was full and the job was nowhere near complete. We were then told the movers were reaching their legal work-hour limit. At that point we learned: * Our move was allegedly not marked as confirmed * The free kitchen pack was missing from the manifest * The manifest incorrectly listed seven deep freezers (we have one) We were told only essential items could be unloaded and that the rest of our belongings would be stored overnight in freezing temperatures and we were required to pay $800 even though they job was not anywhere near done. We were then quoted $2,200 for that unfinished day, despite the original $1,400 quote. The following morning, no one arrived at the promised time and no phone call as promised. When they did arrive later, they required payment before unloading and stated the final total was $3,300. They offered two options . 1. Pay $2,200 which takes off the second day 2. Pay the full $3,334with a 25% discount We refused as we should not be responsible for the second day and them not completing the job as promised . They had our belongings returned to our original home. The moving crew themselves were professional and hardworking, but management and office communication--largely handled through a Texas corporate office--were entirely misleading and ineffective. DO NOT TRUST THE QUOTE or the communication. I would not recommend this company.

Company and crew was late during the service hired (loading, driving, unloading), jammed the fence…read morewhile parking during unloading, and raised the price days before the service was provided. I paid the all price requested plus the gas, truck, and tow and dollies they requested to provide the service. The owner also didn't provided receipt upon several requests. I do not recommend. I have the history of messages and the Zelle money to attest that you did receive the money Mr. Michael Baker. So it's your company.

last minute help needed and even though my situation was a bit different than what he does he went…read moreabove and beyond to help me.. he is a stand up guy as is his employee,Kyle, if you're in need of his services it's worth it 100%

John was very helpful and provided all the information needed. Although we managed to downsize…read moresignificantly and didn't end up using their services, John was very respectful about it. Great experience overall!

I had about 1 week notice to move 3 rooms worth of furniture. John gave me the option of renting a…read moreU-Haul for a discounted rate, so I went with that. Overall I was very happy with the care they took with my furniture and the rate for services. We ended up needing an extra guy the day of and they found a someone to help. Everyone was polite and friendly to work with. Definitely would recommend them! Shoutout to Ethan, Jeremiah, and Joey for providing the muscle!

Where to begin? First, their communication is terrible because you'll talk to someone and the next…read morecall or text goes to someone else. I called and setup a time - I called back and the guy said I didn't have a move scheduled (got a text confirming I didn't have anything scheduled). Then people showed up at my house (I wasn't ready). The company blamed me even after I showed them the text and the call where the guy said I didn't have an appt. Move time comes - the guys are aloof and unhelpful. They didn't ask if I was okay leaving the doors open (they propped them up immediately). So then I had to find my cat. They used the front and back (while they were only two people) and messed up the door frame to the back - with nails sticking out that could've easily poked my kids (I'll come back to this). That's bad enough but professionals would have at least mentioned what they did (not try to avoid it). Professionals would say, "We screwed up - how can we help". I know this because I hired professionals after this company failed so miserably and they did something considerably minor and immediately were like, "We're sorry - that was our mistake." And that was it - taking simple accountability was all that was needed and I could not have cared less (although as professionals, they didn't screw up nearly as badly as College Movers). Back to College "Movers". They damaged furniture. They poorly packed and took very little of what I asked them to take and then they stopped before the time agreed upon and had the unmitigated gall to ask me if I would be tipping them. When the crew that came after these guys saw how they literally had thrown my things in a 10x20 storage unit and taken up a ton of space with not that much - they laughed (because these guys are laughably pathetic). Even sadder? I'm in no way a professional; the movers told me they had no way to understand how to take apart a bunk bed. I did it in the 20 minutes after they left (by myself). They are, simply, lazy. And that's fine - be lazy (but don't be movers). The worst part is that for each issue raised, their company took absolutely no responsibility. Texts indicating I had no appt? I must've confused their system (and ignore the fact that I could name who I talked to, when I called and for how long). Pictures showing the damage they did (but had not happened in the 4 years I previously lived in the home or from the movers I hired AFTER them because they were so bad) - must've been poor craftsmanship of the house, furniture, or magic. At no point was someone able to say, "You know, we could've done better." It has been (repeatedly), "Well, actually ..." If you want college movers in the vein of frat guys who are bad at their job, uninterested in professionalism, and adding to the litany of why moving sucks - these are completely your people. If you'd like a good company, go with "Moving You Forward" out of Terre Haute or "A Better Way" or literally any two people off the street.

First time ever hired movers..I had 3 guys for 3 hours. They were very polite and…read moreprofessional..made my move less stressful..would definitely recommend ..

Unfortunately I had a terrible experience with this company. I was told I would get a bigger…read moretruck. They couldn't get much in this one hardly at all. I told them just my heavy stuff and they left half of it at my home. When we got to the new place I have a mattress that got stuck on the truck latch and tore a 2 foot hole underneath. It doesn't show but it was a $1000 mattress. All that being said the part I felt uncomfortable about was when the first mover arrived early we talked a little bit and said if your tipping us we prefer cash. First I paid almost $800. I didn't know that I had to pay a tip too. I did because I felt pressured to. But I felt it was extremely rude. This was back in March. I thought it would save me a lot of headache but I was still moving my stuff until the end of March. It was an experience that I will never do again. I wanted to like this company but I just didn't. Sorry!

Overpriced | $1,400-1,600 12/2 still no word.. after many…read morecalls, emails My son has no dresser and living out of card board boxes! Merry Christmas! 11/4. I did exactly as instructed below, have not heard anything back. I have called several times and emailed no response. My 12 yr old son is without a dresser and still living out of boxes since July 26th! As a single working mom I cannot afford to buy him a new one. Please respond! This was the most frustrating unprofessional move. I've ever experienced. They completely ruined My Son's expensive dresser I put a claim in have not heard. I've called three times emailed and phone calls have not heard a word considering going to court over this. They didn't have all the supplies to safely transport without scratches on the furniture couldn't even get everything in the truck had to do it all myself with a friend the next dayThey ripped out the drawers, they can't go back in one of the guys wasn't even with the company, move, slow as molasses I would never ever use this company. I sent email several days ago as instructed below and haven't heard back from you guys..?

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.