Our Maids came in last week to deep clean our 1-bedroom apartment, and my fiance and I were both…read moreimpressed by their quick and thorough work. The apartment was scrubbed and wiped from top to bottom, and it feels noticeably less congested now that everything is shiny, sparkling, and dust-free. The rates are also very reasonable for the area. I only deducted one star because they were unexpectedly late by about two hours. However, the quality of the service was great and we will definitely be hiring Our Maids again for the next deep clean.

Could not recommend Our maids enough! From the start, the…read morecommunication was excellent! The service was amazing. They did a very thorough job and we will definitely be using them again!

My experience was not up to my expectations. I reached out using Yelp's project plan feature asking…read morefor deep cleaning for a move-in and We Clean LA was the only one that was able to reply with a price estimate and availability, so thats a plus. Turnaround for booking was a day, but there was apparent miscommunication. I originally asked for a move in deep cleaning. The cleaners that arrived were told management only told them to plan 2 hours for a 'general' cleaning and told me at the time of the appointment that 2 hours wouldn't be enough to fully clean a 2bd/2bath 1100 sq ft condo. I wish this was communicated beforehand. So what did they get done in 2 hours? They took 40 minutes to clean a patio door and base of the doors. They were able to clean the entire the kitchen in the next hour. I liked that they cleaned the oven vent filters. Then spent the last 15 minutes cleaning window sills, which I ended up asking to be redone because they were in fact not cleaned when they verbally told me they had when I checked in with them. It probably would've been an additional 2 hours to get the rest of the home, which included 2 full bathrooms, and 3 closets. Ended up having to pick priorities at the time of the appointment, which again, was unexpected. Other notes: The cleaners had masks, but did not keep them on the entire duration (pulled down on chin everytime I walked in, not covering nose). Based on this alone, I would not recommend We Clean LA.

I would hire this company again in a heartbeat. We've had Luisa and Jerry clean our ~1300 square…read morefoot apartment for over a year and a half now. They are prompt, friendly, and do a great job. They socialize with my fiancé and I and even love on our dog. They go above and beyond and make things more manageable for us as busy young professionals. As for the company itself, they are responsive to calls and emails, are quick to let you know if a scheduling issue comes up, and the value is unbeatable for the quality of work received. I have had no issues with no-shows, even throughout the pandemic, social justice protests, weather, etc. We are moving out of LA County this week and I am honestly heartbroken that we can't continue to employ this fabulous team. We will truly miss Luisa and Jerry. Call this company for your house cleaning needs- you will not be disappointed- especially if Luisa and Jerry are your assigned team.

They clean my apartment every other week ! They do all the…read morestuff I don't have to do to keep up with keeping my place clean . No dust . Wiping counter tops . These girls are great

The best cleaning service I've ever used! Sylvia's team did an amazing job for my aunts house after…read moreshe got out of the hospital and couldn't clean her huge home. They were kind to my aunt and she was so relieved to have a clean house again. 10/10 recommend!

I cannot say enough good things…read more We're hosting a party tomorrow night and wanted to get our house sparkling clean. Olga and another lady (I didn't get her name) came right on time and cleaned our house so well and thoroughly. Our place smells so clean and they were so sweet! They were very reliable and responsive from the beginning and not to mention, one of the best prices I was quoted. It was $150 for two cleaners for 2 hours and they were so generous enough to give a discount of $25. We will definitely be using them again and recommending to all our friends and family! Thank you!

They cleaned my messy place! They showed up on time and did everything they could in the time…read moreallotted. They also showed up in a neighborhood notorious for difficult parking and we're very understanding that I did not have guest parking. Looking forward to hiring them again!

I don't complain much or leave negative Yelp reviews. But I feel in this case I do!!! We have…read moreused them for 6 months. Every month. We found one maid at the company called Wendy and we liked her work so much we allowed her to come on Saturdays. My day off! But she was worth it to us. (we prefer during the week.) So the last 2 Saturdays they have cancelled on us - Friday night for a 10 am Saturday cleaning,,,because of a car accident she was in? And today they cancelled at 9:30 for 11 am appt. We changed our travel plans two weekends for her!! And no replacement maid offered! We can't use them anymore. It's been over a month since anyone came and TOTALLY UNACCEPTABLE to make a repeat customer paying $260 or more to be treated with no regard to our schedules!!! Don't believe them. Don't trust their scheduling at all. SO DISAPPOINTED!!

This is in response to The Honest Maid's reply. I have been speaking with Boden from The Honest…read moreMaid about the complaint I posted. I have used several companies to try and find one that can take care of my house the way my former cleaning lady did. I got confused with the last two companies I hired and lashed out to The Honest Maid on the issue they had nothing to do with. I would recant what I said in my post. The complaint was correct, except 90% of what I said must be addressed to a company called YB Cleaning and the person I dealt with there was Jessie. Only 10% of the complaint was toward The Honest Maid, which I should've discussed the issue with the management directly. I was too upset to argue, but it really bugged me. I was believing they were the only company that did all the poor house cleaning at my house. So I posted. The 10% I mentioned was true about a cleaning lady who came to supposedly clean my house, named Jaqueline, who wished to be called Jackie. I learned from Boden that she did work for the Honest Maid but is no longer employed there. It is not the company's fault when an employee they pay to work on their behalf provides an awful job of cleaning. It's the individual's responsibility whether to work with pride or too uncaring and lazy that ends up destroying the company's reputation they work for by their own poor performance and neglect. I am thankful that Boden, on behalf of Diana, made the effort to contact me and discuss the issue. He understood my confusion and apologized for their former employee's work ethic. He spoke with me with utmost respect. Furthermore, Boden promised to refund me the fee, and I am greatly appreciative of that as well. I also promised Boden that I will call them when I return home to re-start our relationship by using their future services. My apologies for the 90% wrong complaint.

Fast efficient kind Cecilia is the best She changed the life…read moreof a friend Three people seven hours !! Whew

CiCi no-showed on me and wasted my time: no phone call, no nothing. I called multiple times and got…read morean answering machine. My wife and sick toddler came with me to make sure I was safe at the property that I need cleaning, and we ended up waiting an hour in the car before leaving. I love Yelp, but some of these businesses with good reviews are bull$hit: GRB cannot possibly be so well-regarded. They must pay for their good reviews, because I see more professionalism at Arby's. Avoid these scumbags and don't believe the hype.

Haven't used this company in 7 years. Once again they did a great job. I had been depressed and…read morelet things get out of hand in my room. I have barely been home the last year and it kind of became a dumping ground . I am not proud of it, but I now that I am getting help and getting out of that state of mind. The idea of tackling the messy room was overwhelming. Anyway decided to get help with this as well. I am so pleased with the work they did. I asked them to separate clothes and throw out all trash. I feel so relieved. That things are no going to be easier for me to organize.

Booked in the beginning of December for cleaning before NYE. So glad I did, the house was so clean…read moreto ring in the new year! Very thorough cleaning, first time a cleaning service went and actually did my baseboards and behind/under furniture. For deep cleaning the rate was fair, but definitely confirm and check your appointment time a week in advance. We fortunately had no plans that day but when I messaged to confirm appointment it needed to adjust time. Could be just my luck due to holidays. Overall I would hire again, very quick to message over text and cleaning was very thorough. I'm so happy to be in a clean house for the new year.

Excellent service, but I little bit expensive (for me). Very…read moreprofessional, very cleaning since they came 3 people. Again it's only my opinion.

I got great experience with this cleaning company. I needed just a regular cleaning of my…read moreapartment. Girls did their job perfect. I appreciated it and I recommended already to my friends .