Good service took the time to explain everything from start to finish. Made sure I was comfortable. They were very professional. They were very personable and insured me that my service would definitely save me energy! read more

Do your own research & beware before signing up for this service. I was pressured into signing up after two individuals came to my apartment building. I was expecting a maintenance call and made the mistake of opening my door. The individuals said they were with Mpower and that I had been ignoring their attempts to contact me to sign up for green energy. They gave me some line about the current supplier's energy is making people sick in the area. After I asked them to leave me the information to look over, they insisted on continuing the sales pitch. They then said they needed to see my bills to double check the rate I was receiving and supply me with a verification code to prove they had contacted me. Hoping they would just leave, I showed them my bills (stupid!). They then gave me my new "cheaper" rates and had me call a third party provider to verify my consent. The whole time the sales rep was feeding me my responses. Super shady. By the time I got my wits about me, they were giving me a verification code and said I would be receiving an email confirmation. Only...they never asked me for my email. After they left I immediately jumped online and saw tons of negative reviews on the BBB and Yelp with customers statinftheir energy bills actually INCREASED. If this happens to you, call and cancel immediately before your next billing cycle starts. I called within 10 minutes of signing up and received no issues upon canceling. I'll be back to update once this all plays out. UPDATE: No issues after immediately cancelling this service. My utilities have not changed suppliers nor have they increased. read more

These jerks just came to my building at around 8PM at night. They went from door-to-door saying there was an "air pollution alert" in my area. Nice try, bub. I yelled at them, told them they were trespassing scammers, and threatened to call 911. They said, "We're not doing anything wrong!" I said, "Yeah, you're scammers!" with my phone in my hand. They left. I hope to never see these jackasses again. BEWARE of these scams! Vile people. read more

Thank you Mpower for providing renewable service, you're making such a great impact for our planet.. I spoke to one of the customer service reps who helped me understand exactly what renewable energy is. I'm all up for the cause ‍‍... thank you read more

Reps from this company have continued to harass myself and my partner at our residence. I learned that an old roommate of mine signed up for this sham of a company due to a young sales rep claiming to save us money and give us clean energy. I would rather pay more for electric than have people knocking on my door while I am trying to eat dinner, then basically refusing to leave until I sternly refused and closed the door in the reps face. The rep I am referring to did not use the doorbell to my walk-up building. Rather, he followed in another tenant of my building and knocked on my door. At least have the decency to buzz in before knocking on my door. It was the most intrusive thing a company has ever done to me. This led to finally cancelling MPower as an ESCO. This can easily be done by contacting Con Edison. They even have a section on the contact form specifically for ESCOs. If anyone comes to your door with this company, PLEASE turn them away. It is mind blowing that this company can use these tactics legally. read more

I am an Mpower Energy customer and I have been for over a year now. The crazy thing is, I didn't know about it until one day I was having a conversation about earth day with my best friend and she mentioned she has renewable energy to which I asked "how?" if she lives in an apartment building like mine. She told me she has a supplier, something I new nothing about. She said that she still has ConEd as her utility it's just the supply portion is them. So she told me about the agent that came to speak with her about it and how nice he was. We did a comparison of our bills and I saw that my rates fluctuate and she said that Mpower's rates are fixed. I like to be on top of my expenses and love my planet which is why I was intrigued about this supplier. So I decided to look it up and found that they don't have hidden fees for anything, I just pay the energy I use. I'm happy she recommend renewable energy and I spread the word with my family, even my Jersey family has Mpower. The best thing is that a percentage goes to profits! You can try it out for as long as you want. If you care about saving the environment, stability on your bill and your community, then Mpower is the supplier for you. read more

Mpower Direct - Electricity Suppliers Near Me - Newark, New Jersey

Same situation as everyone else. They come door to door saying this is a "new" New York State regulation that everyone has to use "clean" energy. A complete and utter scam. Had to block my Coned account and filed a complaint with the BBB. This is absurd and needs to be put to a stop immediately read more

They come by like once a month with the same bull I'm usually polite and say no thanks even though politeness is really not part of my nature this tome I said no thanks not interested in your scam next time I'll either threaten to call the cops or worse final warning read more

Wish I could give no stars. These guys got into my apartment building and proceeded to harass one of my neighbors with a baby. They got into the building by saying they were doing work for the building and then proceeded to ask for the names of the tenants of the building. We are not allowed to do so and you have no affiliation with our building- why would you need that information? I told them to please leave the premises and the guys refused to until I told them I would call the authorities if they did not leave. Not only did they refused to leave, they said they were not harassing anyone. Meanwhile they refused to take no for an answer or when we firmly said to leave. Only when I got on the phone they left and they were still talking smack about how they are only doing their jobs. Sorry- if your job is to try to intimidate people to give you information then you are just a jerk especially when we tell you to get off of private property. Don't fall for it and call the cops if you need to. read more

Aggressive sales reps, they literally show up at my door after dark trying to make a sale. Literally tried to scam me into switching my electric provider. read more

Mpower's customer service is great, it's nice to call a business and actually speak with a real person who is dedicated to answering your questions. Plus they provide us with a clean and infinite source of energy... and who doesn't love the idea of a cleaner environment?! Two thumbs up . read more

A salesman showed up at my door at 8 pm on a Friday night asking to see a copy of my con ed bill. They knocked loudly two separate times before I answered. Genuinely confused, I told him that I do not have the bill. He then asked me to log into my con ed account on my phone so he could get the account number. When that failed... he asked if I knew the account number off the top of my head. I explained twice that my fiancé is not home he has the login. I finally said that I am not doing this right now (it's Friday night after a long week and I am in pajamas) and someone is at my door asking me to find my con ed bill and give them the account number. He put his contact information in a note in my phone and left. After reading these reviews, I am glad I did not give him any information. Very sketchy... read more

Terrible, fast-talking rep. Came to my door and actually said "Oh I don't even have to come in, I just need to see your energy bill..." playing it like he's a service person who just needs to check something and then he'll be on his way. Not upfront at all about the fact they're there to sell something. It took me a couple minutes to figure out what was going on, I was unnerved after. So scammy. Shame on them. If they come to your door, collect as much info as you can (names, phone numbers, addresses) & call 311! read more

Two folks from this company came to my door and straight-up lied to me repeatedly in the process of trying to trick me into signing up for their service. They come to my door and say that my neighborhood has elevated levels of pollution (that is true, but I can't afford... anyway), and so they need to look at my energy bill to see how much I've used so that they can let ConEd know that I'm aware of the pollution in the neighborhood (but also involving some code of some kind - it didn't fully make sense). Then I get my bill, show them, like an idiot, and they say since my energy use is more than 50 kWh then I have "high" usage and am eligible for some program that will lock in a rate. (My energy use for mid-July to mid-August was 103 kWh. It is definitely not high by any reasonable comparison.) When I ask if this means committing to switch my energy provider, they say no, it's just calling and getting a code to see if I'm eligible to sign up. They ask me for my phone number, again just for this code that doesn't mean committing to buy anything, and tell me how I should answer the questions corporate is about to ask me when they call, including telling me to lie about whether they are physically present there or whether they've left (they told me to say they already left even though they were obviously still there). When corporate calls, they tell me to go on speaker, and when corporate asks if I am aware that I'm signing up for their company's energy service, they are hand-motioning and mouthing "yes" to me, but I say, as they just told me, no, I am not trying to sign up for new energy service. Corporate hangs up immediately. They try telling me that I misunderstood corporate's question, still not admitting that they are trying to get me to switch to their energy company. It is only at that point that I finally lose patience and end the interaction. Any company trying to sell you something by trying this hard to pretend not to be selling you anything is some shady sh*t right there. Save yourself! read more

Agent comes to the door with no mask on chatting my ear off on a 30 degree Ohio day wanting me to pull up my AEP bill so she could "qualify" me for green energy. I'm sure leaving my door open and letting heat out is great for the environment. I've heard horror stories about power bills increasing after switching to third party, so I politely decline. This employee looks at me up and down and said "mmm I didn't think you would" and walks away before I even had a chance to finish my sentence. In the event I would ever switch to "clean energy", it will never be with this company. read more

These people find a way to sneak into a private building and harass every single tenant. They NEVER have any credentials, pamphlets, or any other type of identification/literature. They knocked on my door AGAIN last night at 7pm (inappropriate) I told them to leave and the rep had the most terrible attitude, fighting with me, etc. She also apparently does not have a name because she wouldn't give it to me. The rep I spoke to lied about the super letting her in the building. The super asked the reps to leave after complaints from tenants and they continued to knock on doors. Not sure what they're trying to do, or who would actually fall for it, but they're trespassing and it needs to stop. If MPower Energy comes to your door, don't show them your bill. Call your super or management company and have them removed from the building. read more

Appears to be a scam. Representative knocked on our door and asked to come in to view our bill (several times). I asked for a phone number so that I could call back tomorrow. He reluctantly gave me a brochure and then left. read more

Sadly, 1 star is the lowest rating possible, otherwise I would give lower. Two workers came to my door from MPower. They asked to see my bill, but I told them I did it electronically and don't have hard copies. They said I needed to verify my bill listed some E1 something since it had been 6 months and I hadn't taken action. It took a bit of talking to figure out they were trying to underhandedly force me to change my service. I tried asking them about the supply such as do they use green energy. They kept telling me that they are based locally, but wouldn't answer my questions. They gave me a card with a number to call and no other info despite my repeated requests. After they left, I did some research. They have nearly 80 complaints on the BBB and their reviews are 85% negative. They are clearly a scam. Disgusting! read more

2 sales reps came to my apartment during dinner and harassed me. They were very cagey about what they were there for. They tried to get me to show them my ConEd bill and acted like they were with ConEd despite badges saying MPower. They refused to give me any straight answers about what they were doing. They kept repeating that they are local as the answer to my every question. They use lies to harass and bully people into using buying their service. read more

Can you guys please chill with the door to door visits right now? I've had two people come by already and we're all supposed to keep our distances from each other at this time. If one of your reps contracts the virus on the job and continues to go door to door, it will spread even faster than it already is. Don't you guys also care about their health? read more

So friday, 3/6/20 in pennsylvania these 2 kids show up to my door, the first words out of their mouth were something about carbon and air quality. Mind you it was extremely windy out there and freezing out there so I let them in. Upon entering they really explained what they were doing there and i let them do their spiel. Looking back on it they asked for my Bill's and pointed to some vague numbers but I dont really believe they knew what they were talking about. My normal electric bill is so low that I literally dont know a single person that has a lower electric bill than myself, my heating bill is also very low compared to other people I know. Something that has always bothered me with these green energy companies is the way they word these things. For instance when I read my electric bill it says $.05 cents. I cant do the c with a slash through it to make the cents sign. As in five cents of a dollar. When I read the green energy it has the cent sign followed by 8.00 cents which to me is 8 dollars. I'm all about doing better for the environment, but these renewables need to be where fossil fuels are currently at for that to happen. If this product was so good then they would not need to faccistically go door to door forcing people into it. Also the whole we guarentee you at this price for right now and a year later it skyrockets because they are setting the price for the good instead of the consumer. Places like New York and California have rent caps and because of that rent is unaffordable for most people, people cannot find homes, which is why California has 50% of America's homeless, and people stop building home causing a massive shortage. This is what will happen with these green companies. Also I'm not willing to put millions of people out of work without finding something else for them to do. read more

Thank you MPower so much for going green 100%! Your agents were very knowledgable and friendly. I will definitely recommend this company to other customers!! His badge number is 676380. Andre Summers is a great agent! read more

So far I am happy with the service from Mpower Energy. Some months my bill is lower than with the utility because I am locked into a fixed rate; some of the time it is higher, but it ends up being about the same as an average, and now I am using clean energy instead of dirty fossil fuels with the regular utility. In addition, they have monthly contests to win free electric and other giveaways. I found out about Mpower when someone came to my door. At first I was skeptical because I did see some negative reviews; but after researching the company I was pretty confident that the service was not a scam, and most of the negative reviews were just by people pissed off about someone knocking on their door and trying to sell them. I am really happy for signing up with Mpower. I feel good that I am able to do something to prevent pollution. Thanks Mpower! read more

Same issue as everyone else. Sales reps came to my door in the evening, pressured me into switching to green energy even after I said that I wanted to hold off and do more research before signing up. Reassured me that I could cancel without a fee within 7 business days, walked me through the confirmation phone call when I was supposed to take it alone. Afterwards, I looked up BBB & Yelp reviews only to realize that this was either a scam or at least a business that has terrible sales tactics. Canceled, removed my phone number from their call list, but I am still receiving calls weeks later. They should not allow their sales reps to behave this way. I honestly believe that the positive reviews are either paid for or requested by the business because otherwise their rating would be so low. Especially the reviews on their facebook page. read more

I like green energy. My agent explain everything well to me. And proud to be part of the city Garfield what is doing.

Made the switch to go green and help save the planet! We are pumping so much crap and and pollution into the environment so we all need to do our part #gogreen read more

She came to my door and was very knowledgeable of power supply and what I needed to do to fix it.

Jesus. I am a single young lady who lives alone when a large male knocked on my door at 9:30 at night. He already had all my ConEd account info and personal information pulled up on an iPad, and said the entire building is switching to clean energy and he needs a confirmation code. I said fine. Little did I know this was his way of getting me to call Mpower, enroll while he was in my hallway with his foot halfway in my door telling me what to say and LIE to the rep! Then proceeded to take my phone and post a few reviews about himself and his company online under my name. Felt pretty victimized and vulnerable. read more

The quality of service and the benefits of renewable energy were well explained by agent John , I felt unsure at first to choose the services but when contacting their customer service department I was explained more and felt as giving this services a try .., the website for this company is very interactive and teaches many items regarding renewable resources .... Thank you Jhon!!! read more

Thank you for your dedication to helping the environment. The representative who spoke with me was professional and informative. Keep up the good work. read more

I heard knocking at my door and assumed it was my boyfriend, and open the doors to two other men from Mpower Direct. They could clearly see I wasn't feeling well at all, and one of the men even pointed that out to me... I let him talk for a minute knowing I didn't want to sign up for whatever they were selling. I started sweating out a fever and clearly needed to lay down. They guy was pushy about staying and finishing and I finished the registration call just to get them to leave. I had to say over the phone that the men were no longer present, but they were. He said it was so they knew he wasn't coaching me "yes," or "no." But he was telling me to say "yes" or "no" for every question she asked me!!!!! So shady. As soon as my fever broke, I called to cancel whatever I signed up for. I was adamant about canceling and was given a confirmation number. I will be blocking my energy account from them, per the advise of others. I'm sorry everyone on this page had to deal with their harassment. read more

Same comments as everyone else. These people came and knocked on my door at 6pm, and I am not sure how they got let into my building. I started to proceed with their steps and finally did not authorize them to use my information as I had no idea who they were and had no warning of this visit. They said if I didn't give them the info now, somebody would just be back again to knock on my door later on, so I said that's okay. Ill do some research and read up on them so that by that time, I know what to do. DO NOT GIVE THEM INFORMATION! THIS IS A SCAM NOT AUTHORIZED BY CON ED. read more

Agree with everyone else here... rep came to my door and showed her badge and said she was here to collect the code from my energy bill because everyone is required to switch to green energy by the summer. She avoided answering any real questions and kept insisting on getting my con Edison information. Total scam... read more

I believe Mpower Direct is making a great difference in the world with their 100% renewable energy. I'm glad they are trying to make a difference in the community by offering this product and bringing awareness of renewable resources. read more

It's always a pleasure working with the MPower team. Mpower tries to keep everyone educated on going green and preserving the environment. They are very compassionate and understanding when it comes to their staff members and especially their customers. Their positive attitude and energetic demeanor proves that MPower is the place to be! This is a great company to have as a supplier and an even greater company to work for. Everyday is always a learning experience! read more

These two salesmen showed up my door saying they were from BGE and are here to provide a plan for saving energy... I was stupid and gave them my phone number and the electric choice id, without even get the full idea of what was going on, they switched my electric supplier to MPEG... I didn't realize this until after the salesman left. I had to call MPEG to cancel this plan. Even when I called MPEG and told them about how I basically got scammed into this wanted to cancel, the guy on the phone still tried to convince me to stay with MPEG. Whether or not MPEG is really saving energy, I'm not never gonna sign a contract with a company whose salesman scam you into this. read more

Mpower Is amazing! It's really nice to be able to speak with a knowledgeable rep who really understands how the company provides 100% renewable energy. It was a bit confusing, but now I'm all clear. read more

Had a wonderful conversation with Eric extension 212 called to cancel the service but was given all the right info and was satisfied to continue with MPower. Thank you for a great experience read more

This is a scam. The saleswoman came to my door at 5 PM, and like many of the other reviews say, they said that I needed to switch to a local energy provider, and save money. They said that ConEdison had been notifying me on my statements of extra fees, which I looked up. This bit was a little confusing, but I knew it was sketchy from when she wanted me to call their company and verify. I was halfway through when they asked if I agree to their terms and can cancel at any time, which is when I realized I had been duped. Luckily I said no and they terminated the call, and the saleswoman was very frustrated. I asked her if this was required by law, and she said no, so I told her to leave. I later did research on my own and found all these negative reviews. Even if you see them chatting up your neighbors and them signing, do not do it!! Do your own research before signing anything!! read more

I wanted to add here that after explicitly stating that I want nothing to do with this company, I just received a sales call from MPower, informing me that I am paying higher rates than I should be, etc. I informed the caller never to contact me again, and rather than apologizing, she continued to give me her script about how I'm being played by ConEdison. I hung up on her mid-sentence, and I have a feeling she's still talking, because she couldn't be bothered by what I had to say. Even stating that you never want to be contacted again by MPower doesn't save you from them. They'll keep on calling and calling. read more