The service and products are terrible and overpriced! I bought a few iPhone chargers and wireless headphones.. one of the charger cables died instantly. I went back to the store and he told me that I "bent" it.. refusing to help in any way. A bunch of animals that should not have the right to be in business on American soil. Do not go here. read more

Great customer service, replaced my screen quickly and gave a 90 day warranty. I had to bring it back because of a scrolling issue and even though the issue wasn't happening while I was in the store they replaced the screen again at no cost. Highly recommended. read more

My daughter dropped my iPad mini and cracked the screen. I brought it in to have the screen replaced. I was wary because this seemed like a new place and I didn't want to get ripped off. That's why I didn't write a review right away. I was worried the screen wouldn't work or that a problem would develop. But after several months my iPad is as good as new. I don't have any problems and the price was right. ( I paid in cash.) They were professional and it only took a few days for the repairs to be completed. Overall I was happy with their service. read more

I get my phone cases from there and they cost half as much as they would in more establish places. And they're friendly and helpful

This place sold me an item for $29.99, I thought it was little expensive and checked online, after purchasing the item. The same exact item was online for $8.00. Shame on them for such a high mark-up and shame on me for not price checking before buying. Buyer be aware and price check first before buying anything in the store . As there is no refund, I will consider this a covid19 business contribution to a small business in the community. But rest assured, you will not catch me in that place again, they cant fool me twice. read more

I had a cracked screen and was referred to this store. He was very educated and professional in his business. The store was clean and fully stocked. I explained my situation and he gave me choices and prices. I decided to take his advice and in 24 hrs or less, I received a call to pick up my cell. Omg, it was like I never had a crack screen or cannot get to my touchscreen apps. I will recommend anyone to go there for cell issues or anything of that nature. Excellent job sir. I got some of his store cards to give to my friends. read more

I'd visited two month ago to request a battery repair for my iPad. Roughly a week later I picked up my allegedly repaired iPad. Unfortunately, said repair did not function as it should. The new battery's performance was sub par to that of prior to the drop off. I'd returned and informed them of this, whereupon they'd taken it back and assured me they'd handle the issue. A week later, I reclaimed the iPad... and there were now black "splotches" on the screen, and problems with the backlight. I brought it back again immediately the following day, and once more they took the iPad to fix. Despite the repeated assurances that I wouldn't be charged for the blatantly sub par repairs, I still had to give an amount of pay, (the minimum, I was informed- approximately $75). They did not contact me to let me now the status of the repairs each time I brought the iPad back. Upon receiving the iPad for the second time, within two minutes I was able to see the half the screen wasn't light up properly, clearly showing that there was no quality and control, that nobody had looked or tested the iPad before giving it back to me. Even though my iPad has was allegedly repaired, certain glitches regarding touch screen sensitivity and responsiveness still occur, and therefore, I will avoid returning to them for services in the future. I, in short, am not impressed with the services rendered, lack of communication, lack of quality and control, and incomplete responsibility to their own mistakes in customer service. Should anybody else decide to use their services, make sure to get an exact definition of what is to be expected, personally check the devices before departure, check the return policy and have everything document in writing to avoid making the same mistake. O read more

I went to Mr Fixsmith few days ago to fix the screen of my iphone. Ste was super nice amd helpful, he did the job in less than 30 min and now my phone is like brand new. Price was reasonable as well. I would definitely go back and use their service again! read more

Called a few screen repair guys in the area on a Sunday as I dropped my phone one too many times the day before and the screen shattered looking like spider webs. Most shops didn't even pick up, but Ash from Mr. Fixsmith was super friendly and confirmed he had the iphone SE screen in stock before I stopped by. He quoted me $65 and around a twenty-minute turnaround. Couldn't be happier with his quality of work, quickness and rate! Definitely recommend to anyone in need and saved me from having to replace the phone! read more

Affordable, courteous and fast repair of iPhone. The store also offers face masks , phone cases and Accessories

I brought my 2-year-old iPhone here to replace a moderately cracked screen. The phone was working fine other than the screen. They fixed the screen for a reasonable price and I went on my way. Two days later the phone completely died - literally would not turn on. I brought it back to the shop and they maintained that this had nothing to do with the screen repair they had done. The owner - Steve - was quite adamant on this and refused to even look at the phone. Another nicer guy worked on it for a while, then said in a much friendlier way that there was nothing they could do, the phone was dead. I find it hard to believe that it was a coincidence that my phone just happened to die two days after they worked on it. So use this shop at your own risk - based on my experience and that of other reviewers, it looks like they have a tendency to break devices when they repair them. read more

Scam and rip off. I was told I would get a quote to fix my computer, then they called me with a BILL and said I had to pay because they had sent it out to someone else. To top it off, the computer didn't even work. I wasted almost $500 and wish I had never gone to this place! read more

After a simple battery change for the iPhone the screen started flickering. Tech couldn't figure out what happened and I had to pay for a new screen in addition to battery change. Replaced battery is also damaged as now the phone gets extremely hot. Don't waste your money - there are much better and more professional services out there. read more

My non charging lap top was due to my ignorance. Mr Fixsmith checked my charging port, which he repaired. He then checked it again and told me the charging port repair was good. The problem was I was using the wrong charger. Thank you very much for your assistance. I am very happy with your results. read more

Uggg - I don't know. Paid to get my port fixed so my phone could charge. $65. Fine. Bought a case box from there same day (never had one before but wifey recommended it). Next day phone screen is cracked and can't see anything $410 to repair same place for front screen and back. 2 days later (with phone case on) buddy knocks the phone off the table, lands face up and window is smashed again. Went back - $350 again for repair. Probably legit guys but jeez, I'm not sure. Never had that kind of trouble before. read more

The screen that they replaced on my iPhone 7 is horrible. It makes me want my cracked screen back. These Chinese 99c fake screens make you lose features like 3DTouch and also are low resolution. The entire color of the LCD is off and looks completely different from a real iPhone screen. The calibration is completely off you can tell that not only is the LCD cheap but the digitizer is too. Now I will be going to the Apple Store to get this one taken off and pay more money than I already have. I cannot work with the fake digitizer or even edit photos. Also there is so much glare on this screen it makes it impossible to use in the sunlight or anywhere - it's embarrassing that I've had my friends actually tell me that there's something wrong with my screen because they can't see what I'm trying to show them. Their quick turn around and great service is the only reason I am giving them more than 1 star. It's a great temporary fix if your screen is completely shot but not long term. read more

They are very honest and helpful. Their pricing is very good compared to the other places and they do a really quality job. I recommend this place to anyone who has issues with their electronic devices! read more

During coronavirus time, I broke my IPhone screen. They fixed it in 20 minutes back to normal. Saved me! Great work.

My iPhone 12 got the black screen of death after a drop. I took it here yesterday and within the hour had a working phone. They were very upfront about price and what needed to be done, they also helped me get a new phone case and screen protector to avoid this happening again. Would highly recommend to anyone in Greenpoint with phone issues! read more

They replaced the cracked glass of my Galaxy phone incorrectly and it cracked again later. Took it to a certified samsung repair place and they noticed some paper in it that shouldn't have been. read more

The owner is a humble guy very decent prices very kind and gives good discounts and if you buy something used he'll make sure it looks brand new read more

If I could give this place NEGATIVE STARS, I WOULD. It was horrible! They scammed me. Literally I came in with a broken screen, AND CAME OUT WITH A BROKEN PHONE! My touch screen LITERALLY isn't working anymore and when I went back to ask them to fix it, They wanted to charge me MORE MONEY on top of what I already paid! I'm disgusted. The manager was rude, and started yelling at me when I asked him to fix my phone after HE BROKE IT. HORRIBLE. read more

Greetings from Florida. I have purchased 5-6 IPhones from Mr. FixSmith for family members. The prices were just right and I have always been satisfied with their service. I have never had any issues with the IPhones. I think Both Steve and Raphael are always approachable and knowledgeable. I'm very happy with them and highly recommend them. Sorry for the delay in posting this. I should have done this a long time ago. read more

I had a charging port broken for repair in Mr.Fixsmith shop. It was working for hours without any other problems after breaking the charging port. The only problem was that we could not charge the PC. After waiting for a week for charging port to come to the shop, Mr.Fixsmith still could not fix it. Then they asked us to leave the PC to them for further fix. After another week or so, the shop told me it had mother board problem, and they could not fix it. In my belief, they burnt the chip in the mother board since they use their bare hands to insert replacement parts into computer. Now the computer is completely dead. I saw they did not have experiences in fixing computers when I walked in the shop, the very mistake I made was I did not leave the shop right away. I want to remind other people, don't let them fix your computer, it would be just wasting your money. read more

worst fucking place ever. i went in, and they said it would only take a max of 30 minutes to replace my screen. when they replaced it, the screen was unresponsive to touch, so i ended up having to come in the next day. i asked for my old screen to be put on, because the situation scared me, and i wanted to take my business elsewhere. the next day comes and they put the new screen on, and they wanted me to pay full price on it, no discount or anything for this horrible inconvenience. Update: got my phone checked by a RELIABLE source, and this is what they had to say. DO NOT GO HERE. now, 2 weeks later my phone has fully stopped functioning, and this store refuses to fix my phone again, unless i pay. worst place ever. take your money elsewhere. read more

Friendly service and fixed my broken screen in less than 20 mins for a reasonable price

I am very clumsy, when it comes to phones. While I was in the area, I decided to go in and drop off my iPhone 7 to get fixed. Within 30 minutes my phone was as brand new! Wish I had a picture of how badly it was cracked to show, but I would definitely recommend this place. Staff were very friendly and I would say definitely check them out if you have any phone problems. read more

Mr. FixSmith really knows how to fix computers. He fixed my computer screen in in three business days which was amazing. The staff is professional and well mattered. The cost is fair according to the price of the replacement parts. Any computer issues take to the computer doctors, it worth the trip. read more

Went to get my screen fixed and it was quick and easy. Way better than taking it to Apple and getting overcharged. Fast, efficient and friendly staff. Would recommend! read more

The guys there know their stuff. Definitely would recommend. There are some places you walk into and you know you are going to get high quality work or tech guidance for a 100% fair price - and this is one of them. I highly recommend trying your phone down against the sidewalk now so you have a reason to give them a try. read more

Thanks for fixing my phone on time as needed! Broke my phone last night. Took it to them in the morning as soon as they opened. The back part of my iPhone XR was completely shattered so they needed to change it. They were able to fix it for me quickly as promised. Only took them a few hours to fix it. Highly recommend them for phone repairs. They also sell great accessories for phones, check them out ! read more

I am delighted to have met Steve - Mr.fixsmith - a cheerful and super quick - honest and transparent - he replaced my almost dead iPhone battery in 15 minutes - for a fair charge - (probably more than what Apple charges - but my time is worth way more than what it would have taken at Apple - I was absolutely happy with the service and super duper treatment - and I even earned a new friend !!! You have my warmest vote !!! Great guy, great service - and my iPhone kicks ass again !!! Thank you ! read more

This place deserves 100x stars!! I had shattered my iPhone 7 screen, and they fixed it for me within 30 minutes! They are extremely efficient and professional. Definitely my go to place! The workers know EXACTLY what they are doing! I sent them 4 other of my friends and they are extremely satisfied with the outcome! Thank you guys for doing an exquisite job! read more

The young man was very helpful and fixed my daughters phone while I waited.Looks brand new.

i came here to fix my iphone screen and it was very pleasent experience for me. steve was great and gave me good price for repair. definettley will come back, highly recomended thank you read more

Able to fix my broken screen in less than 30 minutes. Price was great. Immediate service, amicable and affordable compared to other places. THANK U!!!! read more

This place is fast, but the quality of the replacement screen is horrible. The color or lighting is completely different then the original screen. It's very dark and the colors have a blue/grey tint. They offered to redo it, but there was no change in quality, they either didn't redo it or all their screens are bad. Also, the place next door (mobile ER) charges $70 while this place charged me $90!! $90 for a bad quality screen. I prefer the broken screen, at least I could see the actual colors of apps and pictures. read more

This business is very sketchy. I dropped off a damaged laptop on Thursday and was told they would check it and call later. I didn't hear, so I called Saturday. They said they would call back but didn't. I called on Sunday, and they called back an hour later. The estimate was $390 to fix 3 issues ($300 for the primary problem). I went in and asked for a breakdown of the price (parts/labor), and they refused. I asked for my laptop back, and they wanted to haggle about the price. I took my laptop next door (down the alley) to Mobile ER, where they checked it immediately, told me the primary problem would cost $155, and said the other problems weren't real. Do not go to Mr. Fixsmith! read more

I had a mid 2015 macbook pro with a broken keyboard. They were able to fix it really quickly once the replacement keyboard arrived. The service was really great . I totally recommend it. read more

I hoped that I would not have to write a negative review about this repair shop but sadly I must report my experience. I went in for what I thought was a simple repair/replacement of the port on my iPhone. It was done in a timely manner which I greatly appreciated. However by the time I got home, I had no data on my phone. I could not receive calls, texts or email. I went back to the shop and let the person who worked on my phone know and he suggested I take it to my carrier around the corner. I did just that and they could not find what was wrong. I was then forced to go to Apple which is what I was trying to avoid in the first place and had to get a new phone. I wasted time and money at this repair shop and they gave my phone back to me in worse shape than I gave it to them and took no responsibility. Unacceptable. Never again. Please know that when you come here to get your device repaired, you run the high risk of further damage. I am sure the positive reviews here are valid but please also believe the reviews similar to this one. Enter at your own risk...or not at all. read more