Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

good people ! They treat you right! Great customer service! Been going there since they have been…read morethere!

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Highly recommend. They are a group of straight shooters, and as a female, I never feel spoken down…read moreto or taken advantage of because auto repair is not my "language". I am always given options, estimates are close to final expenses, and the person answering the phone is knowledgable. Don't expect sappy, overly friendly service. It's not the local spa! But you can expect super smart mechanics with extensive experience offering a fair price, who will treat you right, every time.

I was in a pickle. My truck died right in the middle of 14th street. I had to push it into the…read moremedian and figure something out. I called up Fast Auto and Tire and asked if they could give me a jump. A fella named Lake came out and jumped my car right in the middle of a busy road. An absolute life saver. Thank you, Lake!

I am so happy to have found Jimmy's Repair Service! I drive a REALLY old jeep and don't know the…read morefirst thing about auto repair or maintanence. Over the past few years I have taken the jeep to Jimmy three times. Each time he provided excellent service, quick turn around.....and most importantly he never tries to push anything 'extra' for the vehicle. With a 20 year old car, there are a ton of things that COULD be done, but Jimmy has helped me keep the car safe and drivable....affordably! I am so thankful for a friend passing his number along!

What else can you ask? Quick, reliable, good value for the money. As a matter of fact, my old truck…read moreis DOA today, and Jimmy's is the first place I'm calling to get it back in running order again. Matter of fact, it's the only place I'm calling. Just waiting for him to call me back (it's after hours) and get the tow truck out here.

Attentive and knowledgeable. Had answers to all my questions. Had a sense of urgency with every…read moreinteraction, valued service and information unlike some other places.

DO NOT take your vehicle here! Over $1000 extra from the original quote and they did damage to my…read morequarter panel. Technicians say the damage was already present which is a lie to save their shop from a lawsuit. Also left with a flat tire from the opposite side of the vehicle. I don't even know how that happens but this place is awful top to bottom.

I've taken my Volvo here twice now, once for collision repair and once for a diagnostic. Everyone…read moreon the team is super kind and helpful. Fast service and good communication. Would recommend for repairs and will also take my car here in the future!

Westside Collision takes customer service and communication to the next level…read more After an accident, I picked westside collision to fix my vehicle out of convenience and proximity to my house. They had my car for over a week, but kept me updated every time there was a new development. When parts were ordered, when maintenance started, when paint was added, and when the estimated pick up would be. They worked quickly with the insurance company and I had no issues with what insurance paid for. I would definitely use them again, but hope I don't have to. Highly recommend.

James really swell fella. Called to help with car warranty. Honest smiles when dealing with…read moreuneducated customer and patiently explained. Also knowedgable.

I was told I had to bring my vehicle here for warranty work from Preformace Auto. So I did so. They…read moredon't call you to let you know anything about your vehicle. Wes was an asshole to me for asking questions about my vehicle. I get my car back 3 days later . I'm driving back home they failed to put all of my bolts back on my metal skid plate 4 bolts missing there are 6 altogether . So it's flapping and dangling . After leaving there shop I had to pull over on the highway just to turn back around and drive back to Christian Brothers. My skid plate could have caught on something and ripped the plastic off on the bottom of my vehicle or could have lodged up underneath potentially damaging expensive components like the oil pan, transmission, transmission pan. They had to go and look around to try and find MY SKID PLATE BOLTS! Incompetence...

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

Warning warning !!!! well, it looks like all the reviews that I've been reading similar…read more problem. Took my cars multiple times. And they always had some other problems that maybe pay more money. I went in there the last time I got my brakes done so so-called done. Because I had air in it break puddle was halfway down so I went into Firestone see if they could fix it. Come to find out it was my caliber leak leaking, which had never leaked before so I agreed to cause I want to get it fixed to get it back on the road cause my working car. I left it there. That was my mistake. Hope you will get fixed the right way. And they broke my brake lines and my master cylinder. That they replaced. They had my car for almost a week and three days. That communication sucks there I have to call them. I even had a call to see if my car was done every three days. And then when they told me it was done. Down there to pick it up and had the same problem before they touched it. Didn't have brakes. So I told him he just looked at me and I said OK. I was lucky to get my car back. to drive home break. Even though it was a hazard, they really care about their customer safety. Still no brakes. Just bought the car a week before I took it in. Crazy right!!!!! it looks like to me when they do an inspection on your car they find other things or they break them one or the other I never take my car there ever lost my business and now I know the scam if you read down the reviews, you'll see how they scam other people do not take your car in here they will make you pay for it big time scamming the customers I hope corporate sees this or someone that cares about their customers. So they can see what the game they're playing. Making a Customer pay more.

I took my F150 4x4 to this tire center and spent 11 hundred dollars on tired and I needed ans…read morealignment but this shop has the most incompetent technicians I've seen in 40 years and the technician who was supposed to do the alignment was to lazy and to weak to brake the nuts loose on the tie rod end then he lied about them being rounded and he flat out was to lazy to put penatrating oil or use a cheater bar to brake loose two nuts.. if you take your vehicle to this shop one should double check to sure your not being lied to like I was and I DON'T RECOMMEND THIS SHOP TO ANYONE BECAUSE A LIER DOESN'T BELONG WORKING ON ANYONES TRUCK BECAUSE LIES TURN INTO A LOT OF MONEY. GO SOMEWHERE THAT HAS A STAFF THAT KNOWS WHAT THEY'RE DOING.