The project was completed in a timely manner and exactly as promised. [[HIGHLIGHT]]Communication was excellent, with prompt responses throughout the entire process.[[ENDHIGHLIGHT]] We are very satisfied with the results, and our patio looks amazing. Highly recommend! read more

. Eric Eagle was professional and solution-oriented throughout the process. When concerns arose regarding the potential loss of the project, he was willing to discuss reasonable compromises and worked to find a mutually beneficial solution. That said, there is significant room for improvement within the MPC Permitting Department. While I understand the company manages a high volume of projects across a large service area, customers should not be left without updates for extended periods. Providing bi-weekly--or at minimum monthly--status updates would greatly improve the customer experience. Additionally, greater attention to detail during the permitting process is needed to ensure complete and accurate site information is submitted from the outset. I was genuinely excited when I signed my contract and even recommended the company to friends based on my initial impression. Unfortunately, the lack of communication, delays, and overall project management ultimately led me to cancel the project, which was disappointing. The most frustrating aspect was being charged $630 from my deposit despite the delays stemming from repeated failures to follow the City's clear permitting requirements and instructions. As a customer, it is difficult to justify absorbing those costs when the issues originated from the permitting process rather than from any action on my part read more

[[HIGHLIGHT]]Scheduling time for an estimate was about a month out because we needed it on a Saturday, understandable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When it came to the ordering process, it was easy to select exactly what we wanted because Sam brought options to our house for us to look at.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Since everything is done on paper contracts, we had to sign the contract same day as the estimate.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When it came to scheduling the demo of our old patio and build for the new patio, I was under the impression that demo is one day and install would happen the following day.[[ENDHIGHLIGHT]] We were left without a patio for a week because demo happened on a Friday and we originally scheduled install to happen the following Wednesday (earliest availability). [[HIGHLIGHT]]Morning of the install, the team called telling me that the beam is too large and that they would have to order a new beam but would still be installing that same day.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Received another call later in that day saying the beam is still not available and they would have to reschedule to another day.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We rescheduled for the following week (had to take another day off of work) in order for them to come out and do the install.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Day of the reschedule, we had to reach out to Mr. Patio because no one was there between our arrival window yet.[[ENDHIGHLIGHT]] A team finally came around noon, started the install and left around 5, still not completed. They had to come back the next day to finish. [[HIGHLIGHT]]Husband had to take another day off of work in order for them to come and complete the install.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As much as we love the patio, we were not pleased with the install process and lack of communication.[[ENDHIGHLIGHT]] read more

Mr Patio Cover - Covered patio - Patio Coverings Near Me - Chino, California

Hi everyone, if you're looking for a company that has good workers and good customer service go somewhere else. The crew was excellent & did great work! [[HIGHLIGHT]]The company & how they ran things not so much. They rescheduled on me & changed things several times.[[ENDHIGHLIGHT]] When I changed my mind on work before the job finished, this company will make you pay for it even if it never was done. So beware, at first, great, friendly & seemed perfect, then they get you . read more

A big thank you to Mr. Patio Cover! If you're looking for a patio cover, let me share my experience. A coworker recommended this company, so I decided to give them a shot. I originally hadn't even considered an aluminum patio cover, but after visiting their website I requested an estimate. Like any responsible homeowner, I also requested two other estimates. One company never responded, another clearly gave me the "we don't want the job" price, and then there was Mr. Patio Cover. Their sales rep, Hayden, came out to my home, assessed the space, and clearly explained the pricing and available options. He was extremely friendly, professional, and knowledgeable. [[HIGHLIGHT]]I also received detailed documentation that explained the entire process step by step, which I really appreciated.[[ENDHIGHLIGHT]] We signed in June and the permit was issued in November. While the wait felt long, the timeline was clearly outlined in the paperwork (up to six months), and the delay was due to the permitting process--not the company. [[HIGHLIGHT]]Mr. Patio Cover kept me informed throughout and communicated consistently and clearly the entire time.[[ENDHIGHLIGHT]] By the way thank you to Laura, Noah, and Alex. Before installation, a crew came out to handle some minor demo work. Once the permit was issued, installation was quickly scheduled. Gregory and his crew were fantastic--professional, efficient, and fast. [[HIGHLIGHT]]Mr. Patio Cover even handled scheduling the inspections for me, which made the process completely stress-free.[[ENDHIGHLIGHT]] The patio cover went up quickly and included electrical for lighting and a fan, which turned out great. The final result is beautiful, and I couldn't be happier. If you're looking for friendly and knowledgeable professionals, excellent communication, fair pricing, and clear documentation that walks you through every step, I highly recommend Mr. Patio Cover. In today's economy, finding a company this reliable is rare. I would recommend them 100%. read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

Thank Mr.Patio for your very professional service. [[HIGHLIGHT]]From your sale rep, Hayden (not pushy, took his time explaining every detail)[[ENDHIGHLIGHT]] the tear down of our old patio (tear down team was quick and clean) and the build up team (clean, detail explanation of every step to ensure we'd got what we wanted and professional). The Consiglio Family are very happy with the final results...the look of our new Patio as well as the final price. Thank you to everyone at Mr.Patio for your professionalism. We Wil and recommended your company to family and friends!! Thank you again!! The Consiglio Family Hacienda Heights read more

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The service was great. Installed in a timely manner and looks great. [[HIGHLIGHT]]Have had many people over to the house and have had nothing but positive feedback.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Mr. Patio Covers were fantastic to work with![[ENDHIGHLIGHT]] I was given full drawings of my project and offered a variety of options to customize my patio cover to be exactly what I wanted. The price was fair and the work was extremely professional. I highly recommend them for any project needs! My patio is so nice! read more

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We received quotes from 2 companies and Mr. Patio was just a better choice all around. [[HIGHLIGHT]]We worked with Hayden and he listened to what we wanted.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He helped us come up with a wonderful plan based on our budget needs.[[ENDHIGHLIGHT]] The initial service was great. When it came time for the build, it was a quick install with very professional craftsman. They were in and out quickly without leaving any signs they were even there. I am very pleased with the work they did. I know we will be enjoying our patio for years to come. It has added so much life to our backyard and adds that special something to the look of our home. read more

Very professional and family owned. Compared to other companies I had out to quote they beat the competition by far start to finish. The cost was very reasonable and they worked with me to stay within budget. They delivered as promised, on time, and the finished product is better than I expected. I am very happy with how patio turned out. read more

This was the most reasonably priced Aluma wood style patio cover company I could find. [[HIGHLIGHT]]Customer service was great.[[ENDHIGHLIGHT]] Would recommend. read more

10/10 - highly recommend. [[HIGHLIGHT]]Quick, friendly, and amazing customer service.[[ENDHIGHLIGHT]] They arrived promptly at 8 am and finished before 3 pm. We had 2 fans installed, they had a beautiful slate color for us to select from that matched with our home. [[HIGHLIGHT]]Throughout the whole process, they remained communicative and engaged.[[ENDHIGHLIGHT]] The Patio crew guys were friendly and respectful, cleaned up after themselves and even wiped down the patio to give it that extra new shine. Worth the money to get this kind of service! read more

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The quality of their subcontractor was excellent. [[HIGHLIGHT]]Their customer service is horrible.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I would recommend spending a bit extra for better quality of customer service with a different vendor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Its interesting how the owner states he is focused on customer service yet its the worst experience I have had with a vendor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He wouldn't even take my call and when I asked to be transferred to their customer service department they (Laura) said they didn't have any.[[ENDHIGHLIGHT]] See attached picture of their response to my Yelp post. Amazing how they feel they can void out a warranty for providing feedback on your experience. Would definitely not recommend this vendor. read more

Mr Patio Cover - This was the response I received from my post..... wow and they call this customer service. - Patio Coverings Near Me - Chino, California

Mr. Patio did an excellent job of installing my new patio cover. They were there when they said they would be and did. The installers were very professional. read more

Mr Patio Cover - My new Mr. patio patio cover! - Patio Coverings Near Me - Chino, California

[[HIGHLIGHT]]I responded to an IG advertisement to see if they would provide a budget price for a freestanding 16'x16' louvered patio cover.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Unfortunately a home visit is required and they wouldn't accommodate email correspondence.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We'll go with the less pushy vendor we liked.[[ENDHIGHLIGHT]] read more

I'm overall, a highly satisfied customer with Mr Patio Cover. I absolutely love my newly built backyard patio, that's looking amazing, I couldn't be happier admiring it. I had a great experience besides learning, from the start, a Salesperson named Hayden, incredibly knowledgeable, professional whom gave also the lowest quote that comes with the lifetime guarantee on the workmanship, the best, since no other patio cover company offers. Then up to end, the crew head by foreman Gregory arrived on time for one day installation, kept work area clean and organized, every crew seems to know their role to put together the patio and gets the job done ahead of schedule. The final result is an exceptional, beautiful 15 X 30 patio. I highly recommend Mr Patio Cover. In fact, I already recommended to my friends and colleagues at work. read more

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[[HIGHLIGHT]]From the very start their sales rep Hayden was very informative. Took his time explaining the whole process and did not try to sell us anything.[[ENDHIGHLIGHT]] We didn't want the installation crew Sal and his crew we're also very professional. I was amazed at how fast they got the job done cleaned up after themselves and at the end of the job, the answered all our questions. This is by far the best contractor we've used to work on our home, no one's coming even close. I will definitely refer them to anybody who asked. read more

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BUYER BEWARE!!! On May 27th I put a $500 deposit down on a patio cover, upon approval from my HOA I had to change my color scheme to a more muted color tone, from the modern black color I had previously chosen. [[HIGHLIGHT]]I called Mr Patio Cover Eric Engle ( owner & salesman ) and asked if he could bring the color samples by so I could choose another color. They declined and asked me to come by their office.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I went to their office this morning and asked if I could take the samples home to match my stucco and they said NO! I assured him they had my $500 deposit and that I would bring them back within 15 minutes, I live only 3 minutes from their office and again he declined!!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]He said that his samples were worth much more than my $500 deposit because his sales rep would be out of the samples for potential other buyers, WOW!!!![[ENDHIGHLIGHT]] Mr Engle you just lost a $6000 business deal with me, keep my $500 deposit you must need it more than I do being a single mom. [[HIGHLIGHT]]I have worked for a small family business for over 20 years and this is not how you treat customers, good luck moving forward Mr Eric Engle.[[ENDHIGHLIGHT]] read more

Absolutely the best decision we made by going through Mr Patio. We have a beautiful patio cover in our backyard. From start to finish it was a great experience. read more

We love our new patio cover. We did have better estimates but the salesman Hayden knew the product and made it all come together. I've been in construction all my life and the installer Alex was excellent. He addressed all our minor issues immediately without question. I highly recommend Mr Patio Cover read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

Mr. Patio Cover just finished install of a 36' X 10' patio cover that replaced the same on our forever home. The patio cover they replaced was a wall mounted 2"x2" lattice type, causing the back of our home to be dark and need to be replaced due to water damage regularly. It was replaced with a roof mount solid aluminum type that lets all kind of light into our home! The experience from Hayden our in-home sales-guy, to the three-man installer team led by Gregorio was incredible. I found them all to be professional, informative and well-versed in their craft. I am in the real estate development world and know a bit about construction - and this was a great overall experience. [[HIGHLIGHT]]Didn't feel pressured during the sale and was super impressed with watching the cover being installed - these guys know what they are doing![[ENDHIGHLIGHT]] I would say that if you are looking for a patio cover like I was, you should give Mr. Patio Cover a chance to earn your business. They did mine and I am grateful!! read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

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Update - Eric, your response does little to address the concerns raised and instead highlights a lack of professionalism. Claims of "300 customers clamoring" seem exaggerated given my own experience of booking an appointment with ease. Tact and accountability build trust-not arrogance. An empire toppled by its enemies can rise again, but one which crumbles from within - that's dead forever. - Keep being a keyboard warrior; you are ruining your own reputation. End of update! After reading glowing reviews of Mr. Patio, I was excited to request an estimate for a project. I completed their inquiry form, providing all the necessary details such as dimensions, timeline, and my preferred method of contact--text messages--as I'm often on calls throughout the day. However, just minutes later, I received a call instead. Though short on time, I answered and explained my situation, but the representative proceeded to ask questions I had already detailed in the form. I pointed this out, reiterated my time constraints, and booked an appointment. During this call, I was also asked if my "husband" would be present--an outdated and presumptuous assumption; I'm the sole owner of my home--and pressed to confirm whether I would commit on the spot if the quote was favorable. I made it clear I would be comparing three quotes regardless. Later that weekend, while busy preparing my son for prom, I received an unsolicited text message from Eric with a video link. Given my schedule, watching a video was not feasible, nor was it a communication method I had consented to. Following this, I informed them I no longer wished to proceed with their services. Despite this, I received another follow-up message, from Eric, an hour later, prompting me to block two of their numbers to prevent further contact. The disregard for my communication preferences, the pushy sales tactics, and the assumption about my marital status left me disappointed. I hope this feedback is helpful to anyone considering their services, as my experience certainly did not align with the glowing reviews I had read. read more

Mr Patio Cover - After cancelling my appointment here came an additional, unsolicited message from Eric. - Patio Coverings Near Me - Chino, California

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Love my new patio Looks great Whole process was seamless from beginning to end Installation was quick and easy I could not be more happy Would recommend to anyone read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

Update: As you can see by his response, that is the type of service you will get. Completely a shame. Sharing an awful experience with a company. Totally disappointed in this company! We called to schedule a quote and was excited. Our appointment was today. My husband took the day off to keep the appointment since I had something come up. The owner Eric told my husband that his notes said I was the decision maker and he refused to keep the appointment with my husband. We told them we are gathering quotes! Then he texted me to say I didn't keep the appointment and eluded I was in the wrong! He didn't even apologize! Screenshots included. read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

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I had a specific vision for my patio cover. Mr Patio delivered above and beyond. I am so happy with the results. The crew worked very professionally and was completed in two days. The cost was reasonable and the results were amazing. Thanks read more

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We are really happy with our new patio cover. The experience from beginning to end was great. Sales rep Hayden was really nice and very knowledgeable on what the process would be to have the patio covers installed. Also the people in the office Jacky and Ariana were very nice too with great communication skills. Lastly the workers Alex and his team member were also great in installing the patio cover. He kept me informed throughout the whole installation and my backyard looks beautiful now with the patio cover. Thank you everyone!! read more

Our home has a front yard trellis constructed with all wood. We have had to redo it twice over 20 years. The wind and rain just made it erode. Painting was always needed. We decided to use aluma wood and reached out to Mr. Patio Cover. We liked the durability of aluminum and painting would never be a problem. Mr. Patio Cover came to our home and made all the measurements. We had a good choice of styles and colors. What we liked was the price and lifetime warranty. Alex and crew did the installing and it was superb. Alex explained everything in detail about the installation. Everything was done to our complete satisfaction. We were very happy we had chosen Mr. Patio Cover from start to finish. We highly recommend this company for a quality product, a fair price, and excellent installation. Michael H. Rancho Cucamonga read more

Mr. Patio came and gave by far the best quote for demolishing and replacing my old Wood patio with an aluminum one. If they hadn't been referred to me by a coworker I would have been skeptical. They came out and demo-ed the old one in a couple of hours then a week later installed a brand new one in just a few hours. Can't be happier with the service and quality. read more

The built a beautiful patio cover for my backyard bbq. They finished on time and were very professional. They were the cheapest price out of six quotes we received. read more

I located Mr Patio online while checking for patio covers in my area (Chino Hills). I called for an appointment for an estimate and the proc was very quick & professional. The sales rep, Hayden was on time, very professional & very knowledgeable. He took his time and answered all of our questions. Very competitive pricing. We purchased with him that day. The office staff was in contact with us constantly via text keeping us updated during the ordering process and instillation. We were very happy with our results. We definitely recommend Mr Patio... read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

Our experience with Mr Patio Cover was outstanding! From the estimate process to the patio completion, the team was professional, they communicated well and were always available for the many questions we had. The installation team did and awesome job as well. Prior to starting the construction, the team leader went over the entire plan. He was open to my questions and made sure I was satisfied. The cost was reasonable, and the quality was high. We feel we received a great value by going with Mr Patio Cover. read more

Hayden and his team were fantastic. They did excellent work, they were fast, high quality and helpful throughout the process. I definitely recommend! read more

Mr Patio Cover - Patio Coverings Near Me - Chino, California

We love our Beautiful Patio Cover !!! It was our dream project and the quality is outstanding for the price that we have paid for.Sturdy built and the colors matched perfectly to the exterior of our home.This will not be possible without the assistance of Hayden. He was very professional,punctual and patient with us.He made sure to explain every detail of the project and answered all our questions.He worked with budget that we have and was able to get all that we wanted in our patio cover.The crew were amazing! Patio cover built in about 6 hours read more

First of all, to all the previous clients who posted reviews about Mr. Patio Cover, "THANK YOU" for raising awareness of your experiences. I believe you and didn't even get to where you were and I'm very glad that I declined to continue based on your horrible experiences, and your reviews corrobarate this unprofessional business behavior. I called to request a quote after seeing the local ad last Saturday. While looking at reviews on Yelp & Google shortly thereafter, I was not pleased with the childish responses of the Owner, Eric Engle, who publicly displayed himself disrespectfully to many of the responses of unsatisfied customers with legitimate complaints. I didn't want to have to deal with a business or person who doesn't listen to others and seems to think the customer is always wrong. On Monday I answered a callback from Mr. Patio Cover and spoke to an assistant and decided that I did not want to pursue a business relation and wanted to cancel the quote after seeing the reviews. The assistant stated "No problem, I'll pass this on to the owner Eric". Within 10 minutes, I received a call from "Patio Owner" who identified himself as Eric of Mr. Patio Cover. I'm not sure why he had to call me back after I clearly instructed his assistant that I was declining a quote, but he was clearly agitated on the phone from what I discovered from the legitimacy of his written responses. I igonored him and took another call and later discovered a voicemail from Eric from a 2nd callback from his phone number. Eric stated in the message that he would try to call me later. About an 1.5 hours later, I discovered a missed call that came in from yet another different number and thought it was another patio company. I called back and it turns out that the Owner Eric Engle answered the phone and decided to call me back again a 3rd time to harass me because he was too egotistic about me declining a quote or desperate for my business. After a minute of his strange stalking behavior I told him that I did not want to have a business relation with him or his company and hung up again. Strange way to do business. Prior to requesting a quote, read the reviews thoroughly and shop around... read more

I just had my patio installed and I am very happy with how it turned out. This company isn't like others where there isn't much information and then you figure things out after the fact. [[HIGHLIGHT]]Mr Patio Cover gave me a stack of information to review and made sure I fully understood everything, even if i didn't really care to know. They insisted i review everything and I did.[[ENDHIGHLIGHT]] Fast forward to demolition day, everything went smooth and then fast forward again to install day, and it was seamless. [[HIGHLIGHT]]Everything was done exactly as discussed, per specifications, and there was always someone communicating with me through the entire process.[[ENDHIGHLIGHT]] This really was much better than i ever expected. [[HIGHLIGHT]]On the day of install I worked with Alex and he was great. He made sure I again understood everything and ensured he answered any last minute questions.[[ENDHIGHLIGHT]] Overall very happy. read more

Thank you Mr. Patio for the beautiful patio cover! Excellent customer service, professional, and knowledgeable team from consultant Hayden, customer service team Jacky, Laura, Kylie, and installation team. Reasonable price, professional installation, great warranty. We love our insulated patio cover. read more

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The process was seamless from the patio cover proposal to the installation. Hayden's presentation was thorough and gave great suggestions/options as well. Sal and his crew came to the house as scheduled and completed the patio installation in 7 hours. Job well done! Working with Hayden & Mr Patio Cover team for my backyard project was a hassle free experience. We'll definitely recommend to family and friends. R Isaac read more

[[HIGHLIGHT]]Excellent communication from start to finish, and we couldn't be happier with the completed project.[[ENDHIGHLIGHT]] From the design of the patio cover to lighting and everything in between, everything was exactly what we wanted. read more

I'm really pleased with my new patio cover. The technicians arrived early Jesus and the crew. They started a little after eight, and from tear down to build up was less than three hours, and they did a very good job. I'm so pleased. I definitely will be spreading the word about your company. I can't wait to sit out on the patio, sipping a glass of wine. It's upgraded the value of my property by a tremendous amount. Thank you, Mr. Patio Cover read more

We requested a 44 x 15 insulated patio with 6 canned lights, three fans, 6 post lights with dimmers and a flood lights got with a Ring on the bottom. The value, quality, and professionalism in all those who built it was amazing! In addition, Hayden our salesperson was exceptional, too. Need a patio? Call Mr. Patio at (951) 488-4377. read more